the relationship between satisfaction with the convention and with the host

Managing tourism and hospitality services

... Eric Laws, Bruce Prideaux and Gianna Moscardo Convention Delegates – The Relationship Between Satisfaction with the Convention and with the Host Destination: A Case Study Leo Jago and Marg Deery ... destination that provide satisfaction Case Study A case study approach was used to explore the themes emerging from the literature The case study combines qualitative and quantitative 20 Leo Jago and ... product, the level of safety at a venue and a destination and the need for additional social activities within the time constraints of the convention Satisfaction Research Satisfaction with conventions...

English for Tourism and Hospitality 1

Danh mục: Cao đẳng - Đại học

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary reservation book cost single certainly per night arrive just leave available require sure Language Point ... three? Certainly Certainly Just a minute please Answers: 1) Good morning, Plaza Hotel Leo speaking 2) Good morning, Plaza Hotel Leo speaking How can I help you? 1) Just a minute please 2) Would ... sure Language Point Complete the following sentences Use the models on the previous page to introduce yourself on the phone After you have checked your answers, read each sentence out loud Good...

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English for Tourism and Hospitality 2

Danh mục: Cao đẳng - Đại học

... Key vocabulary Look up the meaning and pronunciation of these words in your dictionary credit card both double expiry repeat welcome Vocabulary practice Write the correct word from the box above ... Clarification Read the following short dialogues out loud A: 8869 6719 9908 6683 B: Could you repeat that please? A: 8869 6719 9908 6683 A: 0003 0078 2278 3308 B: Would you mind saying that again ... on the same card Ms White? Mr Webber, could you _ that please? Doctor Webber, did you say _ 7? Are you paying by _Professor Webber? Language practice - Asking for Clarification...

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English for Tourism and Hospitality 3

Danh mục: Cao đẳng - Đại học

... or at in the space provided Your room is located the front of the hotel The swimming pool is the sixth floor There’s some meat the fridge You will find the car park _ the rear of the ... Key vocabulary Look up the meaning and pronunciation of these words in your dictionary reservation moment quiet facing lovely rear together I don’t mind lobby view not really like Grammar Write ... course, Madam I’ll see what I can Answers: 1) at 2) on 3) in 4) at 5) in 6) on 1) Would you like someone to help you with your suitcases? 2) Is there anything else I can do? 3) Do you need any help?...

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English for Tourism and Hospitality 4

Danh mục: Cao đẳng - Đại học

... Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! Answers: 1) There’s (some) tea and coffee in the cupboard 2) There are ten guests in the lobby 3) There’s a car ... vocabulary Look up the meaning and pronunciation of these words in your dictionary anything else iron alarm clock I’ll see to it right away tea-making facilities kettle Writing sentences – There ... _ car park / at / rear / hotel _ Matching – Both and just Match the first part of the conversation with the correct response Practise saying them with your...

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the relationship between satisfaction with the convention and with the host destination a case study