... Assessing the quality of investment advice inthe retail banking sector A mystery shopping reviewFebruary 20133Assessing the quality of investment advice inthe retail bankingsector ... the customer at the beginning of their first meeting. The adviser took time to explain key information and check the customer understood it. This included the adviser making it clear that the ... other factors causing poor advice”13Assessing the quality of investment advice inthe retail bankingsector Section 2 – Key causes of poor adviceFailing to give customers the correct informationWe...
... have an insight into the consumer’s perception about service quality in banking, thecurrent study adapted the construct of Spiros et al (2003) for measuring service quality inbanking services. ... associations Though the product quality is a component of the original model of CBBE; however, banking is a service-dominat industry and all banking products, as termed inthe industry, are actually ... of communicating values that they cannot deliver. In the modern banking industry, internet banking is an indispensable and critically important part. Some studies have analyzed the importance...
... bankingsector The increased role of financial intermediation is evident from the growth inthe (relative) size of the European bankingsectorinthe years leading up to the financial crisis. ... PROBLEMS INTHE EU BANKINGSECTOR 88 5.3 EVALUATING THECURRENT REGULATORY REFORM AGENDA 91 5.4 DETERMINING THE NATURE OF FURTHER REFORMS 94 5.5 THE PROPOSAL 99 5.6 THE EUROPEAN INSTITUTIONAL ... 2.5.1 Bankingsector restructuring, deleveraging and derisking Given the severity of the crisis, one may have expected a rapid restructuring of thebanking sector, including a reduction in capacity...
... Foreword The bankingsector was an important area of focus in economic reforms of the 1990s. The first phase of bankingreforms were focused on credit risk: dealing with the issues of ... could happen inthebanking system inthe event of an increase in interest rates. This paper offers some timely research inputs on these questions. It seeks to obtain measures of the vulnerability ... to measurement of the interest-rate risk of a bank is to focus on the flow ofearnings. This would involve measuring the impact upon the net interest income of a unit change in interest rates. This...
... margin, with focus on the Lebanese banking sector. This sector provides an interesting case study for analysing how banks set their interest rates (i.e. what factors shape their interest margins) ... bankingsector is – by large – the main source of funding for investors. Therefore, the domestic investment is mainly financed with bank loans, and any increase inthe demand for loans increases ... for the efficiency of thebanking sector, where high intermediation margins may imply inefficiency of the financial sector and could act as a disincentive to investment and may also slow the...
... hedging purposes. The bulk of the research has almost exclusively focused on the US banking sector. The present study will investigate the interest rate sensitivity of the Greek banking sector. ... for the Durbin-Watson statistic. The numbers inthe parentheses below the point estimates stand for the t-ratios. Adj. R2 stands for the adjusted coefficient of determination. The hypotheses ... 6 Addressing these questions will assist in understanding the interest rate risk exposure of the Greek bankingsector and will also provide evidence for an emerging market. The latter will...
... Although in- corporation of this information reduced the num- ber of possible parses, the processing time in- creased because of the addition of the link nodes in the grammar. 2 Constraint Grammar ... the system assigns all of the possible roles the words can have by applying the lexical constraints (which specify legal word categories) and allowing the word to modify all the remaining ... words inthe sentence or no words at all. Each of the arcs in the network has associated with it a matrix whose row and column indices are the roles that the words can play inthe sentence. Initially,...
... China 2007). Further investigation is necessary to determine the geographic location and dispersion of these sludges in order to assess the feasibility of using them in cement manufacturing. ... residues in China is paper production. China has the third largest paper industry inthe world, and manufactures two-thirds of all non-wood papers (Hammett 2001). Within the waste hierarchy, the ... residue: injection in blast furnace." Waste Management 22(8): 841-851. 39 At present, there is at least one example of sewage sludge being used in cement manufacturing in China. In spring...
... percent of the recurrent budget on health. Government is also committed to maintaining the integrity of the health SWAp at least inthe medium term. The implications of the changing financing context ... protocols. Financing reforms did not discriminate in favor of RH services; nevertheless, since the late nineties the country has been introducing exemptions that have increasingly focused ... and stemming the brain drain of health workers. In AES, the priority is to increase access to services including access to obstetric emergency care. Other priorities included increasing community...
... Office, and in 2007, following the inquiry of the Spanish Competition Commission, fined several savings banks for market-sharing agreements. INVESTIGATING DIVERSITY INTHEBANKINGSECTORIN EUROPE ... relationship-based banking model led savings banks to gain substantial market shares. In addition, they are leading the main initiatives aimed at combating financial exclusion mainly through their investment ... problems in Germany at the 10% significance level. Nevertheless, all the equations pass the overall significance tests, i.e. the F-tests. INVESTIGATING DIVERSITY INTHEBANKINGSECTORIN EUROPE...
... allowing excellent results to be obtained painlessly, in a short time and without requiring the patients to suspend their routines ac-tivities. For the operators, the main barriers to acquiring ... the optimal in- docyanine green, to mark the hypochromic keratoses and angiomas in order to artificially increase their ability to absorb the Laser light. Innovative technologies such as the ... anticoagulation therapy or altera-tions inthe clotting system and cutaneous wound healing with a tendency to form keloids. Informed consent was obtained from all patients, in accordance with the declaration...