... Managing Mobile Services Technologies and Business Practices Ulla Koivukoski and Vilho R¨ is¨ nen a a Nokia Networks & TeleManagement Forum, Finland Managing Mobile Services Managing Mobile Services ... Koivukoski, Ulla Managing mobile services : technologies and business practices / Ulla Koivukoski and Vilho R¨ is¨ nen a a p cm Includes bibliographical references and index ISBN 0-470-02144-6 Mobile communication ... communication services like open interfaces to contact centres, billing and payment services, authentication and authorization services, location and presence services IT and ICT convergence brings OSS and...