... Whether coaching a team or an individual, different approaches require different skill levels, attitudes and motivation Business, industry, ix Coaching, Mentoring andManaging government and the ... solutions with pros and cons for each Get respected opinions and input Implement your chosen response Assess results and alter your approach as needed 15 Coaching, Mentoring andManaging The best ... understanding these insights gives you fuel for change 27 Coaching, Mentoring andManaging People Behave Based on Their Thoughts If you have an employee who is negative and pessimistic … grumbling and...
... Whether coaching a team or an individual, different approaches require different skill levels, attitudes and motivation Business, industry, ix Coaching, Mentoring andManaging government and the ... solutions with pros and cons for each Get respected opinions and input Implement your chosen response Assess results and alter your approach as needed 15 Coaching, Mentoring andManaging The best ... understanding these insights gives you fuel for change 27 Coaching, Mentoring andManaging People Behave Based on Their Thoughts If you have an employee who is negative and pessimistic … grumbling and...
... the data-driven nature of the coaching, two of the critical coaching competencies are (a) the coach’s ability to listen for understanding and (b) understanding andmanaging the data from numerous ... cornerstones of coaching for competencies Self-Awareness Self-awareness means understanding who I am and how my own background and experiences have shaped my values and perspectives on life Coaching ... maturity to understand how your own strengths and weaknesses appear to others and what you can bring to the coaching engagement That is why self-awareness and openly sharing perceptions and experiences...
... average or standard level … and some will perform at substandard levels 37 Coaching, Mentoring andManaging This is true regardless of training, experience or similar background In Coaching for ... behavior and the remedy to the problem lie in one of these five key insights! 33 Coaching, Mentoring andManaging Case Study C A S E S T U D Y Jennifer and Paul recently assumed StaffCoaching™ ... understanding these insights gives you fuel for change 27 Coaching, Mentoring andManaging People Behave Based on Their Thoughts If you have an employee who is negative and pessimistic … grumbling and...
... StaffCoaching™ Model Review Insights: Combine and Consider Review and analyze the various insights Look for patterns and note any discrepancies Study the evaluation tools and again compare and ... successful efforts to further department and company goals Personal growth is the only guaranteed rut-preventer! 63 Coaching, Mentoring andManaging Empathy and Understanding To succeed as a coach, you ... coach’s faith in team and individual ability Spotlight individual accomplishments (if any) 69 Coaching, Mentoring andManaging Enthusiasm and Optimism The tools of enthusiasm and a positive outlook...
... chain of command or hierarchy Jack Welch and GE’s decentralized mega-organization illustrate this Coaching isn’t a mechanical 79 Coaching, Mentoring andManaging process between the coach and individual ... Be sensitive to their personalities and choose the time and place with that in mind Recognition and praise are a way to honor them 85 Coaching, Mentoring andManaging Avoid praising one individual ... is the 87 Coaching, Mentoring andManaging figurative truth When your team trusts you with any news … personal or professional … and expects you to hear with objectivity, understanding and compassion,...
... behaviors 115 Coaching, Mentoring andManaging The managerial style of the new millennium is one of responsiveness and empathy This is in part due to the demands of the new workforce and in part ... understanding and insights Your two key jobs as a mentor in this area are to: Some people learn faster than others 129 Coaching, Mentoring andManaging • Evaluate the team member’s understanding ... behavior and feelings Acceptance of difficult tasks 114 The Coaching Role: Inspiring and Motivating Clarification of Performance Expectations When you properly perform the coaching role, both you and...
... uncomfortable 237 Coaching, Mentoring andManaging With regard to your team, managing is all about understanding the personality of your team, their tendencies and their preferences Coaching is using ... Should you coach? 231 Coaching, Mentoring andManaging Mentor? Counsel? Identify the level of performance and what role you should play, and you will be able to manage results and achieve higher ... involved fast and often The extent of their contribution might rest on their experience and insight, which you can develop and facilitate Start fast, always and you are managing in a StaffCoaching™...
... Whether coaching a team or an individual, different approaches require different skill levels, attitudes and motivation Business, industry, ix Coaching, Mentoring andManaging government and the ... Delegating and the StaffCoaching™ Role 232 Exercise 233 Exercise Analysis .236 Personality and Your Coaching Role 237 Hurdles to Performing Your Coaching ... company policies and team goals, and willingly take on added responsibilities The benefits of StaffCoaching™ are many Managers and leaders who can inspire, persuade, influence and motivate can...
... 1 Coaching, Mentoring andManagingand encourage them to push themselves to the highest possible performance Note the word optimum used earlier to describe the desired result of coaching ... all team interactions and cause a sense of trust and comfort with the individuals 10 Respect — a giving and receiving of high regard to and from the staff as individuals and members of the team ... that too! The essence of coaching is getting your people to become what you know they can become The tools are necessary and valuable, but it’s your understanding of coaching that is the impetus...
... understanding these insights gives you fuel for change 27 Coaching, Mentoring andManaging People Behave Based on Their Thoughts If you have an employee who is negative and pessimistic … grumbling and ... The more knowledge you have, the more capable you are to change behaviors and characteristics 23 Coaching, Mentoring andManaging Exercise: Tracing Your Personal Values History INSPIRERS TEACHERS ... communicate to others daily? 25 Coaching, Mentoring andManaging Exercise Analysis Did you discover some things about yourself? Can you identify where your values and beliefs come from? That’s...
... average or standard level … and some will perform at substandard levels 37 Coaching, Mentoring andManaging This is true regardless of training, experience or similar background In Coaching for ... behavior and the remedy to the problem lie in one of these five key insights! 33 Coaching, Mentoring andManaging Case Study C A S E S T U D Y Jennifer and Paul recently assumed StaffCoaching™ ... consistency in goals and performance standards and measure job and performance progress Paul said he had enrolled in a management-skills seminar to make sure he understood the coaching process In...
... StaffCoaching™ Model Review Insights: Combine and Consider Review and analyze the various insights Look for patterns and note any discrepancies Study the evaluation tools and again compare and ... or standard levels … some at substandard levels Some will be excellent at certain aspects of their jobs and substandard in other aspects The process is dynamic The difficulty in analyzing and ... StaffCoaching™ Style Inventory will help you recognize where your strengths lie “Every great work is at first impossible.” — Thomas Carlyle 51 Coaching, Mentoring andManaging Your StaffCoaching™...
... successful efforts to further department and company goals Personal growth is the only guaranteed rut-preventer! 63 Coaching, Mentoring andManaging Empathy and Understanding To succeed as a coach, you ... coach’s faith in team and individual ability Spotlight individual accomplishments (if any) 69 Coaching, Mentoring andManaging Enthusiasm and Optimism The tools of enthusiasm and a positive outlook ... Make humor a welcome and honored co-worker every day of the week When 71 Coaching, Mentoring andManaging people laugh, their mistakes and setbacks are easier to tolerate and more easily overcome...
... chain of command or hierarchy Jack Welch and GE’s decentralized mega-organization illustrate this Coaching isn’t a mechanical 79 Coaching, Mentoring andManaging process between the coach and individual ... Be sensitive to their personalities and choose the time and place with that in mind Recognition and praise are a way to honor them 85 Coaching, Mentoring andManaging Avoid praising one individual ... is the 87 Coaching, Mentoring andManaging figurative truth When your team trusts you with any news … personal or professional … and expects you to hear with objectivity, understanding and compassion,...
... Why? For at least three reasons: 95 Coaching, Mentoring andManaging a The team member can reread and make notes in writing on the facts you provide b Misunderstandings or inaccuracies are avoided ... have something else on your mind 103 Coaching, Mentoring andManaging Coach’s Role in Affirming Associates Affirming is a key coaching behavior It impacts trust and trusting makes the affirmations ... the 3M Corporation revealed that “a picture is worth a thousand words.” Understanding and retention are enhanced when you tell, show and Example Coach: Okay now, remember, these trucks will be...
... behaviors 115 Coaching, Mentoring andManaging The managerial style of the new millennium is one of responsiveness and empathy This is in part due to the demands of the new workforce and in part ... employee and listening together to how he does his job • Videotaping the employee and watching together how he does his job • Reviewing why enough isn’t enough 113 Coaching, Mentoring andManaging ... behavior and feelings Acceptance of difficult tasks 114 The Coaching Role: Inspiring and Motivating Clarification of Performance Expectations When you properly perform the coaching role, both you and...
... understanding and insights Your two key jobs as a mentor in this area are to: Some people learn faster than others 129 Coaching, Mentoring andManaging • Evaluate the team member’s understanding ... to involvement and belief in your people, to trusting that they can always better There’s the next game, the next project, and, of course, tomorrow 123 Coaching, Mentoring andManaging Chapter ... team You work with them side by side, giving instruction — 125 Coaching, Mentoring andManagingand not just verbal instruction It’s “hands-on” instruction It’s doing the task together You lead by...
... how they think, a mentor immediately realizes a sense of comfort and understanding with her associate 141 Coaching, Mentoring andManaging The Three Key Phases of Successful Mentoring Do you remember ... members by understanding that each human being responds to one of four basic emotional needs Emotional thinkers need to feel good about the job 137 Coaching, Mentoring andManaging The need for ... doing and about understanding It doesn’t matter how much you can something Nor is it important that you demonstrate perfectly You help the associate understand the why so that she can it and repeat...
... member must understand and agree with the organizational definition of “standard.” The counselor’s job is to communicate that standard in a way that the team member can understand and explain How ... present different points of view 157 Coaching, Mentoring andManaging There are elements to mentoring that are different from coaching, just as there are actions in coaching which are separate from ... Role: Confrontation and Correction Coaching is all about you as a manager developing your people You inspire and motivate your people who are doing their job and you mentor and guide your excellent...