Tài liệu về " Elementary English for Tourism " 20 kết quả
English for Tourism and Hospitality 1
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES . out for you? B: That’s fine. A: Would you mind holding while I check that for you? B: Sure.
EXERCISES 1. Key vocabulary Look up the meaning and
English for Tourism and Hospitality 2
Elementary English for Tourism and Hospitality. three 5 526 Double five two six 22 27 Triple two seven 3301 Double three zero one 2. Asking for clarification You can check you have the right information. 6683 2. A: 0003 0078 22 78 3308 B: Would you mind saying that again please? C: 0003 0078 22 78 3308 3. A: 5 526 4671 98 02 88 92 B: I’m sorry, I didn’t
English for Tourism and Hospitality 3
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 3 – Checking In STUDY NOTES Characters Leo: Receptionist. 1) at 2) on 3) in 4) at 5) in 6) on 3. 1) Would you like someone to help you with your suitcases? 2) Is there anything else I can do? 3) Do you need
English for Tourism and Hospitality 4
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 4 – Checking In STUDY NOTES Characters Leo: Receptionist. 6) c 4. The Chant Practise saying this chant out loud. Is there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there
English for Tourism and Hospitality 5
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 5 – Making Recommendations STUDY NOTES Characters Leo:. the 5th floor? Yes there is. Do you have an iron in each room? Yes we do. Have you got any messages for me? Yes I have. Can you book me a taxi for tomorrow
English for Tourism and Hospitality 6
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 6 – Making Recommendations STUDY NOTES Characters Leo:. Guest Jean: Waitress The story Mona and Jack are at the Golden Lotus Restaurant. Jean gives them a menu and takes their orders. Language Pract-
English for Tourism and Hospitality 7
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 7 – In the Restaurant STUDY NOTES Characters Mona: . room? It’s not working. A: I’m sorry. I’ll go and fix it now. A: Is everything alright? B: There’s no tea and coffee in my room. A: I apologise. I’ll
English for Tourism and Hospitality 8
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 8 – In the Restaurant STUDY NOTES Characters Mona: . Jean: Waitress The story Mona and Jack are dining at the Golden Lotus restaurant. They have just finished their meals and Jean gives them the bill. Mona
English for Tourism and Hospitality 9
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 9 – Giving Directions STUDY NOTES Characters Leo: . Mona and Jack want to go shopping. They ask the hotel receptionist, Leo, for directions. Language – Giving Directions Look at the following directions and
English for Tourism and Hospitality 10
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 10 – Giving Directions STUDY NOTES Characters Leo: . to ask them personal questions. For example, questions about age, marital status, income and family may be too personal for some Australians. Below are
English for Tourism and Hospitality 11
Elementary English for Tourism and Hospitality. English for Tourism and Hospitality LESSON 11 – Shopping STUDY NOTES Characters Mona: Guest Mai: Shop Assistant The story Mona is shopping for. costume (formal) bathers (informal) cossie (informal) jeans pyjamas (formal) p j’s (informal) jim jams (informal) shorts sunglasses (formal) sunnies
English for Tourism and Hospitality 12
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 12 - Shopping STUDY NOTES Characters Mona: Guest. buy. Language Practice – Conducting payments Below are some model dialogues for conducting payments. Guests can pay by credit card, cash or traveller’s
English for Tourism and Hospitality 13
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 13 – The Tour Guide STUDY NOTES Characters Leo: . examples below and check their meaning in your dictionary. Present and future Past Today Yesterday Tomorrow The day before yesterday In
English for Tourism and Hospitality 14
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 14 – The Tour Guide STUDY NOTES Characters Leo: . The story Mona and Jack meet the tour guide that Leo has recommended. Vocabulary Hospitality jobs Here are some examples of hospitality jobs and descriptions.
English for Tourism and Hospitality 15
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 15 – Discussing a Tour STUDY NOTES Characters Leo: . tomorrow and goes for five days. Grammar – ‘Promotional’ adjectives Look up the meaning and pronunciation of these adjectives in your dictionary. affordable
English for Tourism and Hospitality 16
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 16 – Discussing a Tour STUDY NOTES Characters Leo: . Mona and Jack discuss the itinerary for the following day with Leo. Language Practice - Phrases of sequence In lesson 16, Leo goes over the itinerary for
English for Tourism and Hospitality 17
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 17 – Out on the Ferry STUDY NOTES Characters Leo: . Jack and Mona on the ferry. Language Practice – Asking if guests are comfortable Here are some examples of questions to use when asking if guests are comfortable.
English for Tourism and Hospitality 18
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 18 – Out on the Ferry STUDY NOTES Characters Leo: . Jack and Mona on the ferry. Language Practice – Asking for repetition and addressing a mistake Below are some model dialogues for asking for repetition and
English for Tourism and Hospitality 19
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 19 – At the festival STUDY NOTES Characters Leo: . early 1800s. He escaped and lived in the Australian bush with the Aboriginal people for 32 years. In 1835, he left the bush and told the police his story.
English for Tourism and Hospitality 20
Elementary English for Tourism and Hospitality. Elementary English for Tourism and Hospitality LESSON 20 – At the festival STUDY NOTES Characters Leo: . eat ate sleep slept find found take took forget forgot tell told get got think thought have had understand understood know knew wake woke lose lost