Appendix B: Job Aid – Planning a Data Center Environment Facilities Manageable Facilities Climate control Fans Room temperature Humidity False ceilings and floors Protection from dust and contamination Air scrubbers Filtering Airlocks Attire Availability Power Redundant power supply Redundant uninterruptible power supplies (UPS) Diverse grids Generators Network High quality hardware Redundant networking Multiple Internet service providers Natural disaster Location Seismic racks Fire suppression 2 Appendix B: Job Aid – Planning a Data Center Environment Physical Security Restrict access Physical facility Configuration information Administration tools Documentation Locks Doors Gated areas Airlocks Clean rooms Cages Smart cards and biometric devices Fingerprints Retina Other security devices Video cameras Electronic motion detectors Security alarms Guard patrols Staffing on site 24 hours a day, 7 days a week Process Security Admitting personnel Admitting hardware Functional testing Admitting software Testing for viruses Testing for compatibility Analysis Capacity planning Performance monitoring System tuning Appendix B: Job Aid – Planning a Data Center Environment 3 Change Management Change management process Identify issue Justification for change Approval for change Test change Document change Implement Documentation Technical history Original purpose Original configuration Process manual Day-to-day operations Implementing a new process Changing a current process Management of processes Change control log Current state History of changes What was changed? When was it changed? Why was it changed? What are the test results? What impacts might be expected from change? Who made the change? Who approved the change? Microsoft® Operations Framework process model Technology Hardware Software Testing 4 Appendix B: Job Aid – Planning a Data Center Environment People Management, Operations, and Support Staff Organizational structure Find and retain highly skilled staff Training Communication channels Redundancy Microsoft Operations Framework team model Culture Executive commitment Emphasize process Justification Consider impacts to all parts of company Manage data center as a whole . Appendix B: Job Aid – Planning a Data Center Environment Facilities Manageable Facilities Climate control Fans Room temperature Humidity. providers Natural disaster Location Seismic racks Fire suppression 2 Appendix B: Job Aid – Planning a Data Center Environment Physical Security