What is Remote Access? The Remote Access system allows you to set up your computer at any off-campus location and to use the barcode number on your student card as a password. When you access the databases and ejournals using this system there is no need for a specific password for each service as the system makes your computer act as if you are on campus and access is automatic. It relies on IP recognition as a means of accessing subscribed databases. The alphabetic and subject lists at the Database and Electronic Resources Menu show which databases are available via Remote Access. These lists indicate if a database is only available via Password Access, or on-campus. All the others with a " open database " link are available via Remote Access. There is also a Summary List of Remote Access resources. Remote access set-up steps What is Extro? You can set up an Extro Internet Service Provider (ISP) account with University of Sydney. When you dial-in to Extro from off-campus, your computer logs into part of the University network. You can then access the ejournals and databases which permit off-campus access, without being prompted for database logins or passwords. Information on Extro for Cumberland students. Extro Set-up Documentation Frequently Asked Questions about Extro. What is Password Access? If you have followed all the instructions and can't set up the Remote Access system, the Library can issue passwords which let you use e-reserve and some databases. Unfortunately these specific passwords will not give you access to the same range of databases and ejournals as via the Remote Access system or Extro. The passwords for Library e-resources are different to your MyUni login details and must be applied for. Your MyUni/UniKey login details will not give you access to Library e-resources, ereserve or course readings. Postgraduates and academics can also receive passwords for DIRECT document delivery. Apply for a password Databases with password access About DIRECT document delivery for postgraduates and academics To set up Remote Access you need: An account with a commercial ISP which permits direct connection to the Library proxy server You will also have to: have standard Web Browser software - Netscape or MS Internet Explorer, versions 3.0 and higher. (A browser is the application you are using to read this page now.) configure your browser to use the Library proxy server. See the set-up instructions below. (Remote Access traffic is connected through a proxy server which verifies that you are an enrolled student or staff member. Once you have been verified, all your requests to databases are directed through the proxy server, and appear to be coming from within the Library network.) and have a current student or staff Library Barcode Number (the 13 digit number printed on your student/staff Library card) Remote Access set-up steps: 1. Check that your ISP supports direct connection to the Library's proxy server. If it runs a proxy/caching system, you must be able to bypass it if required. Please note that many users with Telstra Bigpond Home accounts report difficulty in connecting to our proxy server. Users with Telstra Business Essentials accounts may be able to access our server. The prices and terms are similar to some Bigpond Home accounts. 2. Configure your Web browser - Netscape or MS Internet Explorer You will only need to do this once, unless you reinstall or change your browser. 3.The Remote Access Login screen (see below) will now appear when you click on a link in the catalogue to open an e-resource, or when you first go to one of the library web pages such as http://www.library.usyd.edu.au. It will ask for your name and Library Barcode Number. It will disappear when you have been authenticated as a valid user. From then on, your computer will appear to databases to be coming from within the University of Sydney network, and you should not be prompted for any additional logins or passwords. Your connection to Remote Access will time out after 10 minutes of no activity. If the Remote Access Login screen does not appear, or re-appears after you have filled it out, refer to Troubleshooting. If after working through the Troubleshooting steps you still can't login, please contact the Electronic Access Librarian or your Subject Librarian for help. Make sure you know the name and version of the browser you are using. If you contact via email, please outline the Troubleshooting steps you have tried. 4. Once you have been authenticated (ie you have filled out the Remote Access Login screen and it has disappeared), select your database or ejournal from the lists at Databases and Electronic Resources. menu, or the Summary List of Remote Access Resources. Configuring your browser to connect to our proxy server Follow the steps for your browser to set up Remote Access using a commercial ISP. Don't know which browser version you have? At the top of your screen, click on Help > About Netscape, or Help > About Internet Explorer to find out. Note: You don't need to be connected to the Internet to do this or to change your browser's settings. For all browsers, you MUST have cookies and JavaScript enabled (these are default browser settings.) Internet Explorer 3 for PCs Internet Explorer 4 for PCs Internet Explorer 5 for PCs Internet Explorer 5 for LAN and Cable connections, for PCs Internet Explorer 5.5 for PCs Internet Explorer 6 for PCs Internet Explorer 6 for PCs with Windows XP Netscape Navigator 3 for PCs Netscape Navigator 4 - 4.75 for PCs Netscape Navigator 6.0 and 6.01 for PCs Netscape Navigator 6.1 for PCs Apple Macintosh with Netscape 3 Apple Macintosh with Netscape 4 + Apple Macintosh with Netscape 6.0 - 6.01 Apple Macintosh with Internet Explorer Apple Macintosh with OS X AOL Browser Download a browser Internet Explorer 3.02 for PCs Select View Select Options Select the Advanced tab At the bottom of the Advanced page, click on the Automatic Configuration button In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the above URL to avoid typing errors Click on Refresh then click on OK in the popup box Click on Apply then OK on the Options menu Return to final set-up steps Internet Explorer Version 4 (SP1) for PCs Select View Select Internet Options Select the Connection tab Select the Automatic configuration box and click on Configure In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the above URL to avoid typing errors Click on Refresh Click on OK then OK again on the Internet Options menu Return to final set-up steps Internet Explorer Version 5 for PCs IMPORTANT There is a known bug in Internet Explorer 5 - 5.5 which prevents it from working with proxy servers. If you have configured your browser to accept our proxy server, but do not get the Remote Access Login screen when you go to the Library's site, you may need to download a Service Patch from the Microsoft site. To find out, check the version of Internet Explorer you are using. Click on Help > About Internet Explorer. The Updated Version entry should read Q276369 or Q267954. If it does not, click here to download the Service Patch from Microsoft Support. Configure Internet Explorer 5 for PCs: First read the IMPORTANT information directly above to see if you need to download the Service Patch. Then: Select: Tools Select: Internet Options Select: Advanced tab Ensure the " HTTP 1.1 through proxy connections ", " Java console enabled", " Java JIT compiler enabled", and " Java logging enabled" boxes are " ticked". Remove the tick beside " HTTP 1.1". Click OK. Select: Connections In the Dial-up settings box find the icon with the name of your dial-up service. Click on the icon once to highlight it. Select: Settings Check the box next to: Automatically detect settings Check the box next to: Use automatic configuration script In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the above URL to avoid typing errors Click on OK Click on OK on the Internet Options menu Return to final set-up steps Internet Explorer 5 LAN, or Cable Connection, for PCs Select: Tools Select: Internet Options Select: Advanced tab Ensure the " HTTP 1.1 through proxy connections", " Java console enabled ", " Java JIT compiler enabled", and " Java logging enabled" boxes are " ticked". Remove the tick beside " HTTP 1.1". Then click OK select: Connections select: LAN Settings Uncheck the box next to Automatically detect settings Check the box next to Use automatic configuration script enter this Address: http://opac.library.usyd.edu.au:8080/proxy.pac Uncheck the Use a proxy server checkbox click on OK, then OK again on the Internet Options menu Close then Start Explorer Return to final set-up steps Internet Explorer Version 5.5 for PCs IMPORTANT There is a known bug in Internet Explorer 5 - 5.5 which prevents it from working with proxy servers. If you have configured your browser to accept our proxy server, but do not get the Remote Access Login screen when you go to the Library's site, you may need to download a Service Patch from the Microsoft site. To find out, check the version of Internet Explorer you are using. Click on Help > About Internet Explorer. The Updated Version entry should read Q276369 or Q267954. If it does not, click here to download the Service Patch from Microsoft support. Configure Internet Explorer 5.5 for PCs First read the IMPORTANT information directly above to see if you need to download the Service Patch. Then: Select: Tools Select: Internet Options Select: Advanced tab Ensure the " HTTP 1.1 through proxy connections ", " Java console enabled", " Java JIT compiler enabled", and " Java logging enabled" boxes are " ticked". Remove the tick beside " HTTP 1.1". Click OK. Select: Connections tab In the Dial-up settings box find the icon with the name of your dial-up service. Click on the icon once to highlight it. Select: Settings Check the box next to: Automatically detect settings Check the box next to: Use automatic configuration script In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click on OK Click on OK on the Internet Options menu Return to final set-up steps Internet Explorer 6 for PCs Select: Tools Select: Internet Options Select: Security tab Enable cookies by setting the Security Level to Medium Select: Privacy tab Click on Advanced button Ensure Override automatic cookie handling is not ticked. Select: Advanced tab Scroll down to the HTTP1.1 settings heading. Ensure the HTTP 1.1 through proxy connections option is ticked. Remove the tick beside " HTTP 1.1". Scroll down to the Microsoft VM heading. Ensure the Java JIT compiler for virtual machine enabled box is ticked. Click OK. Select: Connections tab In the Dial-up settings box find the icon with the name of your dial-up service. Click on the icon once to highlight it. Select: Settings Check the box next to: Automatically detect settings Check the box next to: Use automatic configuration script In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click on OK Click on OK on the Internet Options menu Return to final set-up steps Internet Explorer 6 for PCs with Windows XP Select: Tools Select: Internet Options Select: Security tab Enable cookies by setting the Security Level to Medium Select: Privacy tab Click on Advancedbutton Ensure Override automatic cookie handling is not ticked. Select: Advanced tab Scroll down to the HTTP1.1 settings heading. Ensure the HTTP 1.1 through proxy connections option is ticked. Remove the tick beside " HTTP 1.1". Scroll down to the Microsoft VM heading. Ensure the Java JIT compiler for virtual machine enabled box is ticked. Click OK. If you can't see the Microsoft VM options, install Microsoft VM for Java, from the Microsoft Web site. Select: Connections tab In the Dial-up settings box find the icon with the name of your dial-up service. Click on the icon once to highlight it. Select: Settings Check the box next to: Automatically detect settings Check the box next to: Use automatic configuration script In the box enter: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click on OK Click on OK on the Internet Options menu Restart your computer if you ticked the JIT compiler option. Return to final set-up steps Netscape Navigator 3 for PCs Select Options Select Network Preferences Select the Proxies tab Enter in the Configuration Location (URL) (first address box): http://opac.library.usyd.edu.au:8080/proxy.pac NB It is best to COPY and PASTE the URL to avoid typing errors Click Reload and OK Return to final set-up steps Netscape Navigator 4 - 4.75 for PCs Select Edit Select Preferences Click on the + to the left of the Advanced option Click on Proxies Click on the Automatic proxy configuration button Enter in the Configuration Location : http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click Reload and OK Return to final set-up steps Netscape Navigator 6.0 and 6.01 for PCs Do not use Netscape Navigator 6.0 or 6.01 A known bug has been reported that means it will not work with Automatic Proxy settings. Netscape Navigator 6.1 for PCs This browser can be configured to use the Library proxy, but is not supported by (i.e. will not work with) some databases. It is recommended to use Netscape 4.75. Open the Edit menu and select Preferences Click on the triangle next to the Advanced option Click on Proxies Click on the Automatic proxy configuration URL button Enter inthe box: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click Reload and OK Return to final set-up steps AMNN3 Apple Macintosh computer - Netscape Version 3 Select Options Select Network Preferences Select the Proxies tab Click on the Automatic proxy configuration button Enter in the Configuration Location box http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Click Apply and OK Return to final set-up steps Apple Macintosh computers - Netscape Version 4 Select Edit Select Preferences Click on Advanced Click on Proxies Click on the Automatic proxy configuration button Enter in the Configuration Location box: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the above URL to avoid typing errors Click Reload and OK Return to final set-up steps Apple Macintosh computers - Netscape Navigator 6.0 and 6.01 Do not use Netscape Navigator 6.0 or 6.01 A known bug has been reported that means it will not work with Automatic Proxy settings. Apple Macintosh computers - Internet Explorer Internet Explorer for the Macintosh does not support Automatic Proxy Configuration. You can only manually set the proxy in Internet Explorer. This does not work at all with OS 9. Select Edit Select Preferences Select Network Click on Proxies Click Enabled Enter Address: http://opac.library.usyd.edu.au:8080/proxy.pac Note: It is best to COPY and PASTE the URL to avoid typing errors Enter Port: 8080 Click OK Return to final set-up steps Apple Macintosh with OS X Netscape and Internet Explorer for Mac OS X do not yet work with our Remote Access system. You can still use them with Mac OS X in the Classic Mode however. AOL Browser Clients report that they cannot set up Remote Access with the browser issued by AOL. Download a browser Download a version of Netscape Navigator from the Netscape site or Internet Explorer from Microsoft. Note:It is recommended that you use Netscape 4.75. Do not use Netscape 6.0 or 6.01 as they will not work with proxy servers. Netscape 6.1 is not supported by (i.e. will not work with) some databases. Internet Explorer 5 - 5.5 may not work without Service Patch 1 or Service Patch 2 being installed. Refer to the configuration instructions for IE5 - 5.5. Internet Explorer for Apple Macintosh does not support Automatic Proxy Configuration, and manual configuration will not work with OS9. . link are available via Remote Access. There is also a Summary List of Remote Access resources. Remote access set-up steps What is Extro? You can set. What is Remote Access? The Remote Access system allows you to set up your computer at any off-campus