MINISTRY OF EDUCATION AND TRAINING VINH UNIVERSITY -DANG THI HAI CHUNG DESIGNING AN ESP SPEAKING SYLLABUS FOR THE SECOND YEAR STUDENTS OF BUSINESS ADMINISTRATION AT HO CHI MINH UNIVERSITY OF INDUSTRY THIẾT KẾ CHƯƠNG TRÌNH DẠY NĨI CHO SINH VIÊN NĂM THỨ HAI CHUYÊN NGÀNH QUẢN TRỊ KINH DOANH, TRƯỜNG ĐẠI HỌC CƠNG NGHIỆP THÀNH PHỐ HỒ CHÍ MINH Master thesis in Education Field: Theory and Methodology of English Language Teaching Code: 60.14.10 Vinh, 2011 APPENDIX QUESTIONNAIRE FOR THE SECOND YEAR STUDENTS OF BUSINESS We are doing a survey about business student’s opinions concerning the essential aspects of ESP speaking syllabus for the second year students at HUI, Nghe An branch The survey is expected to help us in designing an ESP speaking syllabus appropriate to students We sincerely appreciate your help in responding to all the questions and items in the following parts Please circle your choice or tick or write your own information where applicable Full name: ………………………………………………………………………… Sex: (Male/ Female)………………………………………………………………… Age: ………………………………………………………………………………… Class: ……………………………………………………………………………… Faculty: …………………………………………………………………… Year: ……………………………………………………………………………… Did you study English before entering University? Yes/ No: …………………… Your present level of English: …………………………………………………… How long have you been learning English at HUI? ……………………………… Other special information you want to add: ……………………………… Section 1: Opinions on designing an ESP speaking syllabus for the second – year students of Business and Administration, HUI and expectations for the ESP speaking syllabus (Please circle your choice for the following questions) According to you, an ESP speaking syllabus for the second year students of Business and Administration at HUI is: A very necessary and useful B not necessary and useful C no idea Please rate the importance of the following objectives needed to be achieved at the end of ESP speaking course for the second year students of Business and Administration, HUI by putting a tick in the appropriate box Objectives Very important To express their ideas in English To communicate socially in English To communicate in business world in the future jobs To improve the general communication skills To review and consolidate the general vocabulary Important Not important No respond and grammar To improve the specialist language knowledge in business Section 2: Tasks and topics needed to be included in the ESP speaking syllabus Tasks To help us to design a successful syllabus, please fill out the form below Please rate the importance of the tasks using English in your job by putting a tick in the appropriate box Tasks Very Necessary necessary Not No Necessary Respond Contacting with clients Using the phone Dealing with visitors Making reports to managers Giving presentations Participating in meetings Negotiating Interviewing people Solving problem Needed topics: Please put a tick at the following topics/ functions you think are necessary to be included in the syllabus Topics/ Functions Meeting & introducing Presenting a company Your choice Topics/ Functions 13 Entertaining/ eating out 14 Getting people to Taking part in & managing things(offers, requests) 15 Promoting products & a meeting making a presentation brands 16 Negotiating (reaching agreement & dealing with Telephoning: making conflicts) 17 Dealing with visitors contact & arrangements Telephoning: exchanging 18 Interviewing people information Your choice Complaining on the 19 Giving directions telephone Telephoning to make an 20 Choosing a hotel order Participating in discussions 21 Giving regulations & advice 22 Focusing competitors 23 Doing market research 24 Making schedules 10 Describing trends 11 Presenting a product 12 problem solving Others: ……………………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… Section 3: Speaking activities needed to be included in the syllabus Activities Your choice Cued conversations Role – play Prompted sentences Single – word substitution Games Interview Ordering activities Class questionnaire Activities Discussion 10 Reporting 11 Problem – solving 12 Story completion 13 Information – gap activity 14 Brain storming 15 Presentation 16 Picture description Your choice Thank you very much for your thoughts and help APPENDIX QUESTIONNAIRE FOR THE GRADUATES OF BUSINESS We are doing a survey about business ex - student’s opinions concerning the essential aspects of ESP speaking syllabus for the second year students at HUI, Nghe An branch The survey is expected to help us in designing an ESP speaking syllabus appropriate to students We sincerely appreciate your help in responding to all the questions and items in the following parts Please circle your choice or tick or write your own information where applicable Section 1: Overview of the use of English in Business field How important to success in your field after graduation are the following abilities? High Moderate Low Reading Writing Speaking Listening Please specify: ……………………………………………………………………………………… ……………………………………………………………………………………… ……………………………………………………………………………………… 2, How often you have difficulty with each of these skills when you use English in your current job? Very often Often Sometimes Rarely Never Reading Writing Speaking Listening Please specify: ……………………………………………………………………………………… ……………………………………………………………………………………… Section 2: Tasks and topics needed to be included in the ESP speaking syllabus Tasks To help us to design a successful syllabus, please fill out the form below Please rate the importance of the tasks using English in your job by putting a tick in the appropriate box Tasks Very Necessary necessary Contacting with clients Using the phone Dealing with visitors Making reports to managers Giving presentations Participating in meetings Negotiating Interviewing people Solving problem Not No Necessary respond Needed topics: Please put a tick at the following topics/ functions you think are necessary to be included in the syllabus Topics/ Functions Meeting & introducing Presenting a company Your choice Topics/ Functions 13 Entertaining/ eating out 14 Getting people to Taking part in & managing things(offers, requests) 15 Promoting products & a meeting making a presentation brands 16 Negotiating (reaching Your choice agreement & dealing with Telephoning: making conflicts) 17 Dealing with visitors contact & arrangements Telephoning: exchanging 18 Interviewing people information Complaining on the 19 Giving directions telephone Telephoning to make an 20 Choosing a hotel order Participating in discussions 21 Giving regulations & 10 Describing trends 11 Presenting a product 12 problem solving advice 22 Focusing competitors 23 Doing market research 24 Making schedules Others (please specify): ……………………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… Thank you very much for your thoughts and help APPENDIX QUESTIONNAIRE FOR TEACHERS OF ENGLISH We are doing a survey about English teacher’s opinions concerning the essential aspects of ESP speaking syllabus for the second year students at HUI, Nghe An branch The survey is expected to help us in designing an ESP speaking syllabus appropriate to students We sincerely appreciate your help in responding to all the questions and items in the following parts Please circle your choice or tick or write your own information where applicable Section 1: Opinions on designing an ESP speaking syllabus for the second – year students at the faculty of Business and Administration, HUI and expectations for the ESP speaking syllabus (Please circle your choice for the following questions) According to you, an ESP speaking syllabus for the second year students of Business and Administration at HUI is: A very necessary and useful B not necessary and useful C no idea Please rate the importance of the following objectives needed to be achieved at the end of ESP speaking course for the second year students of Business and Administration, HUI by putting a tick in the appropriate box Objectives Very Important Not important 10 No important respond ... teaching and learning of the teachers and students at HUI 1.2 Aims and objectives The study aims at designing an appropriate ESP syllabus for the second year students of Business and Administration... syllabus for the second year students of Business Administration at HUI Chapter 4: A SUGGESTED ESP SPEAKING SYLLABUS FOR THE SECOND YEAR STUDENTS OF BUSINESS ADMINISTRATION AT HUI The part suggests the. .. Administration, HUI and expectations for the ESP speaking syllabus (Please circle your choice for the following questions) According to you, an ESP speaking syllabus for the second year students of Business