WINDOWS 2000 SERVER SYSTEM ADMINISTRATION HANDBOOK FREE Monthly Technology Updates One-year Vendor Product Upgrade Protection Plan FREE Membership to Access.Globalknowledge Paul Shields, MCSE Ralph Crump, MCSE, CCNA, Master CNE Martin Weiss, MCSE, MCP+I, CNA Technical Edit By: Sean Wallbridge, MCSE, MCSD, MCT, MCDBA, MCP+I An insightful and detailed overview of the tools and tasks that the Windows 2000 administrator faces. Great as an introduction and as a resource for any IT library.” —Lloyd Fray, Information Technology Manager Mutual Risk Management “ With over 1,000,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we have come to know many of you personally. By listening, we've learned what you like and dislike about typical computer books. The most requested item has been for a web-based service that keeps you current on the topic of the book and related technologies. In response, we have created solutions@syngress.com , a service that includes the following features: ■ A one-year warranty against content obsolescence that occurs as the result of vendor product upgrades. We will provide regular web updates for affected chapters. ■ Monthly mailings that respond to customer FAQs and provide detailed explanations of the most difficult topics, written by content experts exclusively for solutions@syngress.com . ■ Regularly updated links to sites that our editors have determined offer valuable additional information on key topics. ■ Access to “Ask the Author”™ customer query forms that allow readers to post questions to be addressed by our authors and editors. Once you've purchased this book, browse to www.syngress.com/solutions . To register, you will need to have the book handy to verify your purchase. Thank you for giving us the opportunity to serve you. solutions@syngress.com 74_FM.qx 11/8/99 2:20 PM Page i 74_FM.qx 11/8/99 2:20 PM Page ii WINDOWS 2000 SERVER SYSTEM ADMINISTRATION HANDBOOK 74_FM.qx 11/8/99 2:20 PM Page iii Syngress Media, Inc., the author(s), and any person or firm involved in the writing, editing, or production (col- lectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind, expressed or implied, regarding the Work or its contents. The Work is sold AS IS and WITHOUT WARRANTY. You may have other legal rights, which vary from state to state. In no event will Makers be liable to you for damages, including any loss of profits, lost savings, or other inci- dental or consequential damages arising out from the Work or its contents. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. You should always use reasonable case, including backup and other appropriate precautions, when working with computers, networks, data, and files. Syngress Media® and Syngress® are registered trademarks of Syngress Media, Inc. “Career Advancement Through Skill Enhancement™” is a trademark of Syngress Media, Inc. Brands and product names mentioned in this book are trademarks or service marks of their respective companies. KEY SERIAL NUMBER 001 F5H9L432M8 002 K93NCM5982 003 8AMC812KGF 004 28NNA9KJ2N 005 7VBAZZLNMA 006 PJMAL4N87G 007 9H11MDGS9H 008 UBAL848N61 009 Y78P98JL21 PUBLISHED BY Syngress Media, Inc. 800 Hingham Street Rockland, MA 02370 Windows 2000 Server System Administration Handbook Copyright © 2000 by Syngress Media, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-928994-09-1 Copy edit by: Adaya Henis Proofreading by: Adrienne Rebello Technical edit by: Sean Wallbridge Page Layout and Art by: Emily Eagar and Index by: Bob Saigh Vesna Williams Project Editor: Eva Banaszek 74_FM.qx 11/8/99 2:20 PM Page iv We would like to acknowledge the following people for their kindness and support in making this book possible. Richard Kristof, Duncan Anderson, Jennifer Gould, Robert Woodruff, Kevin Murray, Dale Leatherwood, Shelly Everett, and Robert Sanregret of Global Knowledge, for their generous access to the IT industry’s best courses, instructors and training facilities. Ralph Troupe and the team at Rt. 1 Solutions for their invaluable insight into the challenges of designing, deploying and supporting world-class enterprise networks. Karen Cross, Kim Wylie, Harry Kirchner, John Hays, Bill Richter, Michael Ruggiero, Kevin Votel, Brittin Clark, Sarah Schaffer, Luke Kreinberg, Ellen Lafferty and Sarah MacLachlan of Publishers Group West for sharing their incredible marketing experience and expertise. Peter Hoenigsberg, Mary Ging, Caroline Hird, Simon Beale, Julia Oldknow, Kelly Burrows, Jonathan Bunkell, Catherine Anderson, Peet Kruger, Pia Rasmussen, Denelise L'Ecluse, Rosanna Ramacciotti, Marek Lewinson, Marc Appels, Paul Chrystal, Femi Otesanya, and Tracey Alcock of Harcourt International for making certain that our vision remains worldwide in scope. Special thanks to the professionals at Osborne with whom we are proud to publish the best-selling Global Knowledge Certification Press series. And finally, to Thomas Edward O’Brien, for waiting. v Acknowledgments 74_FM.qx 11/8/99 2:20 PM Page v At Global Knowledge we strive to support the multiplicity of learning styles required by our students to achieve success as technical professionals. As the world's largest IT training company, Global Knowledge is uniquely positioned to offer these books. The expertise gained each year from pro- viding instructor-led training to hundreds of thousands of students world- wide has been captured in book form to enhance your learning experience. We hope that the quality of these books demonstrates our commitment to your lifelong learning success. Whether you choose to learn through the written word, computer based training, Web delivery, or instructor-led training, Global Knowledge is committed to providing you with the very best in each of these categories. For those of you who know Global Knowledge, or those of you who have just found us for the first time, our goal is to be your lifelong competency partner. Thank your for the opportunity to serve you. We look forward to serving your needs again in the future. Warmest regards, Duncan Anderson President and Chief Executive Officer, Global Knowledge vi From Global Knowledge 74_FM.qx 11/8/99 2:20 PM Page vi vii Sean Wallbridge (MCSE+i, MCSD, MCT, MCDBA, MSS, MCP+i, MCP+sb, Compaq ASE, Novell CNA and Vinca VCE) is a Senior Consultant/Trainer for NexGen Technologies based in Hamilton, Bermuda. As a consultant, Sean provides turnkey networking solutions and takes great pride in creat- ing satisfied customers. Sean has co-authored seven other books and tech- nical publications. When not on the beach or in front of a computer, Sean spends his time with his wife Wendy, Murphy- the-Bassett-Hound, and their two cats. Martin Weiss (MCSE, MCP+I, CNA, CIBS, A+, Network+) is a Senior Information Management Specialist with ACS Government Solutions Group, a provider of broad-based information technology solutions for client organizations. Marty lives in New England with his wife Gin and son Kobe. You can contact Martin via e-mail at castadream@hotmail.com. Ralph Crump (MCSE, CCNA, and a CNE 3.x, 4.x, and 5.x, with a Master CNE in Integrating Windows NT) manages a team responsible for a large scale Windows NT and Novell NetWare infrastructure for a major telecom- munications company in Atlanta, Georgia. He specializes in Windows NT and BackOffice applications as well as Novell Netware solutions. He is cur- rently working in cooperation with Microsoft on Windows 2000 Rapid Deployment projects. Cameron Brandon (MCSE, CNE, CNA, MCSE+Internet, A+, Network+) is a Network Engineer/Administrator in Portland, Oregon. He specializes in Windows NT with BackOffice Integration and helped work on Intel Corporation's large-scale migration at its Oregon facility to Windows NT. He completed his MCSE, CNE, CNA, MCPS:Internet Systems, and A+ certi- fications in five months’ time, proving once again that you can achieve those things to which you set your mind. Contributors 74_FM.qx 11/8/99 2:20 PM Page vii Adam Quiggle (Master CNE, MCSE, CCNA) is a senior level network engi- neer for Metamor Worldwide. In his most recent role, he served as remote access project leader for one of North Carolina's largest state government agencies, utilizing Windows NT Terminal Server, Metaframe and Cisco Access Servers. He is president of the Research Triangle Park chapter of the Cisco Professional Association Worldwide. Holly Simard (MCSE, MCP+I) is a networking specialist in Victoria, BC. Along with providing turnkey solutions for her clients, Holly also delivers online instruction in her spare time. Holly lives with her husband Hervey, who works as a multimedia developer, their springer spaniel Hubert, and their cat Daisy. Paul Shields (Certified MCSE) currently works as a network engineer for a major telecommunications company. He has been working with, support- ing, and writing about Windows NT for the last five years. His current proj- ects revolve around the design and implementation of enterprise-class servers in a mixed platform environment. He is also working on the roll- out of Windows 2000 to the corporate desktop. Paul can be contacted at pshields@airmail.net. Erik Sojka is a system administrator and trainer currently working for a major software company. He is an MCSE and has a BS in Information Science and Technology from Drexel University. Eriq Oliver Neale is a technology strategist with Nortel Networks, research- ing new technology solutions for inclusion in the designer workplace. He has worked in the computer support industry for eleven years and in that time has contributed to several computing technology publications. When not writing, he and his wife try to keep up with seven cats, two dogs, and a plethora of tropical fish. Jay Tomlin works as a server-based computing software specialist for Citrix Systems, Inc. in Fort Lauderdale. His primary duty is training the Citrix Technical Support organization worldwide. Prior to joining Citrix, Jay stud- ied Mathematics and Music Theory in college and graduate school. He can be reached at jtomlin@adelphia.net. viii 74_FM.qx 11/8/99 2:20 PM Page viii CHAPTER 1 The Windows 2000 System Administration Migration Path 1 Brief Overview of Windows 2000 Server 2 Windows 2000 System Administration Overview 5 Increased Reliability, Availability, and Scalability 6 Core Operating System Services 6 Fault Tolerance 7 Disaster and System Recovery 8 Reliable Storage 9 Avoiding Crashes and Reboots 10 High-Availability Solutions 11 Improved Scalability 12 Easier Management and Lower Costs 13 Integrated Directory Services 13 Comprehensive Management Solutions 14 Comprehensive File, Print, and Web Services 15 Comprehensive Internet and Application Server 17 Application Services 17 Communications and Networking Services 19 Why the Change? 20 Migrating to Windows 2000 Server 23 Getting Ready 24 Streamlining 25 Planning 26 Architecture 27 Costs 28 Plan of Action 29 Contents ix 74_TOC.qx 11/8/99 1:25 PM Page ix [...]... is Windows 2000 Server The other editions are Windows 2000 Advanced Server and Windows 2000 Datacenter Server Table 1.1 summarizes the three types of Windows servers 74_sysad_01.qx 11/8/99 9:18 AM Page 3 The Windows 2000 System Administration Migration Path • Chapter 1 Figure 1.1 Windows 2000 Server comes in three varieties to fulfill different needs Windows 2000 Server Windows 2000 Datacenter Server. .. Up Windows 2000 Server 1 74_sysad_01.qx 11/8/99 9:18 AM Page 2 2 Chapter 1 • The Windows 2000 System Administration Migration Path Brief Overview of Windows 2000 Server Windows 2000 Server is the next-generation operating system from Microsoft that replaces Windows NT 4.0 Server Information technology professionals, managers, and users will immediately appreciate the improvements in the operating system. .. Clustering Windows 2000 Advanced Server Windows 2000 Datacenter Server Windows 2000 Datacenter Server is Microsoft’s top-of-the-line model In addition to having all the features of the Standard Edition 74_sysad_01.qx 11/8/99 9:18 AM Page 5 The Windows 2000 System Administration Migration Path • Chapter 1 and Advanced Server, Datacenter Server supports more processors and larger amounts of main memory Windows. .. from a System Failure Repairing and Restoring Active Directory Authoritative Restore Summary FAQs 754 Index 754 758 765 766 768 771 779 779 780 783 74_sysad_01.qx 11/8/99 9:18 AM Page 1 Chapter 1 The Windows 2000 System Administration Migration Path Solutions in this chapter: s Brief Overview of Windows 2000 Server s Windows 2000 System Administration White Paper s Migrating to Windows 2000 Server. ..74_TOC.qx 11/8/99 1:25 PM Page x x Contents Timeline Testing Deployment Setting Up Windows 2000 Server Installing Windows 2000 Server Upgrading to Windows 2000 Server Summary FAQs CHAPTER 2 Overview of Windows 2000 Administration Introduction to Network Administration Designing and Setting Up the Network Managing the Network Protecting the Network Documenting the Network... file system resources, which allows shares to be maintained redundantly among multiple servers 7 74_sysad_01.qx 11/8/99 9:18 AM Page 8 8 Chapter 1 • The Windows 2000 System Administration Migration Path Disaster and System Recovery Windows 2000 Server provides methods for disaster and system recovery: s Tape backup and UPS support s Repair Command Console s Safe mode boot s System File Protection Windows. .. 393 394 396 397 CHAPTER 11 Advanced Administration of Windows 2000 399 Administering Windows 2000 Microsoft Management Console Windows 2000 System Administration Computer Management Console Event Viewer License Manager Performance Windows 2000 Network Administration Adapters and Protocols Configuring Adapters and Protocols DHCP Manager DNS Management Windows Internet Naming Service (WINS) Terminal Services... services Windows 2000 Server provides many reliability solutions, including: s Core operating system services s Fault tolerance s Disaster recovery s System recovery and updates s Reliable storage s Avoidance of outages and reboots Core Operating System Services Windows 2000 Server provides these core operating system services: s Error handling and protected subsystems s Recoverable file system s Automatic... Web services Windows NT Server —All Windows 2000 Server features —Up to eightway SMP support —Supports up to 64 GB of memory —Network load balancing —Component load balancing —Enhanced Application fail-over clustering Windows NT Enterprise Edition Designed for massive enterprise solutions and most mission-critical server systems Most powerful high-end server —All Windows 2000 Advanced Server features... system Windows 2000 is designed to improve the way you work by providing you with more control over your network Windows 2000 server provides administrators with improved central control over users’ desktops and with a more reliable and manageable operating system Whether you plan to deploy Windows 2000 Server or are already using it, this section will acquaint you with the powerful features of Windows 2000 . Up Windows 2000 Server 32 Installing Windows 2000 Server 32 Upgrading to Windows 2000 Server 35 Summary 37 FAQs 40 CHAPTER 2 Overview of Windows 2000 Administration. viii CHAPTER 1 The Windows 2000 System Administration Migration Path 1 Brief Overview of Windows 2000 Server 2 Windows 2000 System Administration Overview