NETWORK new s February/M arch 2002 Vol No1 DEAKIN UNIVERSITY AND KRONE AHEAD OF THE REST MORE THAN A MANUFACTURER ALWAYS COMMITTED TO HELPING OUR CUSTOMERS Our cust omers are our business and w e are commit t ed t o going t hat ext lengt h t o provide service and support N owhere is that reflected more than in Fran T owey’s personal account on page of how the team at KRONE Americas pitched in to help their customer, Verizon Commun-ications, after the September 11 tragedy in New York city Verizon’s loyalty to the use of KRONE products stems back to 1992 when KRONE products survived major storm flooding in Wall Street, resulting in the telecomunications giant standardising on our product Again, we came to the rescue with support and service after the 1993 World T rade Centre bombing left Verizon with more outages KRONE Australia has often been asked to help out our customers in emergencies - whether they are fire, flood, network failures or other incidents One of the most dramatic examples was in January, 1995, when our subsidiary office in T okyo was called on to help Japan’s telco, NTT , after the traumatic Great Hanshin earthquake devastated the people and environment of Kobe In the midst of destruction, the KRONE LSA-PLUS products installed in Kobe withstood the violent shaking of the earthquake With these network foundations still in place, KRONE was able to work with authorities to help corporations re-establish their communications with a minimum of fuss We continue to use the same LSA-PLUS core technology today - the difference being that our products are constantly evolving to meet the increases in bandwidth demanded by our customers Club KRONE was established in 1998 to add value to the products and solutions we provide to our installer customers and Peter Davis tells how we have enhanced the Club’s offerings in 2002 See how our end-user customers, Deakin University and Westinghouse Signals, have benefited from the solutions we have developed for their particular needs We make it our business to keep our customers informed by issuing regular updates on industry regulations and standards via Network News, Club KRONE or our website KRONE’s training courses offer certification in structured cabling and optical fibre as well as more advanced programs for Master Cabler and Master Designer qualifications T enhance our productivity so we can provide o better service for our customers we have made a significant investment in a new Cisco IP telephony system It will be business as usual during the changeover in February - see Rob Milne’s article on page 15 for more details If you have problem and need a solution, call us It’s all part of the service Sincerely Craig Jones CEO CONTENTS networknews@ krone.com.au Business Articles KRONE New s Product Watch 10 11 Is Fibre to the Desk Becoming a Reality? Customer Stories 12 Redcliffe Goes Platinum Deakin University Stays Ahead of the Rest with T rueNet Getting the Signals Right for NSW RIC 15 16 Pitching in to Help US telco, Verizon Club KRONE: Partnering For Best Results A Pictorial T our of our Berkeley Vale Plant IP T elephony system Enables Future T echnology Club KRONE Front cover image by Simon Peter Fox, Senior photographer Deakin University NETWORKnews Carriers or Commercial, KRONE Cables Suit all Needs Standards and Industry New s 14 New Backbone Cabling Rules Mean Design is Crucial Website: www.krone.com.au Email: kronehlp@ krone.com.au Copyright © 2001 KRONE Australia Holdings Pty Limited PARTNERING FOR THE BEST RESULTS It ’s f our years since w e int roduced Club KRONE and it has proved a boon f or our act ive members We st art ed w it h a handf ul of act ive members in 1998 and it ’s grat if ying t o see t hat f igure has grow n w ell beyond our expect at ions W e are committed to providing incentives and information that will enable our KRONE installers to build their businesses and better service their customers Right from the start, the programme was unique to the industry in that it is not a lottery: the day members start spending is the day they start to benefit Installers simply purchase KRONE voice and data products from any of KRONE’s authorised distribution outlets around Australia to begin to acquire Club KRONE points The products or bonuses given on redemption of points are relevant to our customer’s business, not token gestures to store on the mantelpiece Past promotions offered bonus KRONE product and points also could be redeemed against KRONE training sessions Distributors have also benefited substantially from the scheme, enjoying new business opportunities as more installers have become involved Last year we launched the Club KRONE website and, in a recent survey, all members were aware of the website with the majority visiting the site regularly More and more, we are seeing members use the website to redeem points “ It makes life so much easier,” says Pat Dillon of Bendigo Voice and Data “ I don’t have to calculate how many points I have left The system simply recalculates as I mark off the selected items.” Dist ribut ors have also benef it ed subst ant ially f rom t he scheme, enjoying new business opport unit ies as more inst allers have become involved One of the most significant benefits for KRONE is that the Club enhances our relationship with members enabling us to gain valuable feedback, which we apply when developing new products or reviewing our Club KRONE offerings We have applied this information to redesigning the Club KRONE website The new format for 2002 makes it easier to use and incorporates a host of additional benefits such as the Frequently Asked Questions section, or the Cablers’ Forum which enables you to post or reply to questions about KRONE products and any other communications-related topics (see more features on page 16) Let us know what you think and, if you’re not a member - or your membership is inactive, now is the time to move by Peter Davis Sales and M arketing M anager KRONE Australia COME AND VISIT OUR MANUFACTURING FACILITY One of the unique benefits of purchasing KRONE product is the surety of supply, product functionality and quality, R&D, logistics and environmental factors For 20 years we have been the only telecommunications connectivity manufacturer located in Australia Some of you have already visited our plant at Berkeley Vale on the NSW Central Coast It’s impressive and we’re proud of it and the industry awards we have won For those who haven’t been our guests for a factory tour because of time and work constraints, we thought we’d take you on a virtual tour starting on page NETWORKnews NEW BACKBONE CABLING RULES MEAN DESIGN IS CRUCIAL Changes t o Backbone Cabling st andards necessit at e accurat e design w ork w ell bef ore get t ing on sit e D By Peter M eijer JP BE M Sc Technical Training M anager and Industry Liaison, KRONE Australia esign of backbone cabling is often in the shadow of horizontal cable design, but the need for reliable high speed data transmission will bring backbone design to the fore Changes to cabling standard AS/NZS 3080 later this year will show a structured approach to backbone lengths The physical topology of the backbone cabling will remain as the current Star topology, but the backbone channel lengths and the class of application to be supported will determine the selection of balanced hardware components The backbone channel, either building or campus, is deemed to contain a cross-connect at each end and, so, represents the maximum fourconnector configuration for class D, E, or F as a backbone (as opposed to a horizontal channel) Backbone cabling model for Class D, E, and F backbone channels; and when four connections are used in the channel, the minimum backbone link should be 15 metres The maximum length of backbone channels will depend on the total length of cord to be supported within the channel The maximum lengths of cord shall be set during the design phase and a management system is required to ensure that these lengths are not exceeded during the subsequent operation of the cabling system after initial installation However, where channels contain more or less than four connectors, the backbone length must be reduced (where more connectors exist) or may be increased (where less connectors exist) by two metres per connector for category 5E components and one metre per connector for category and components Also, for operating temperatures above 20° backbone C, link lengths should be reduced by 0.4% per ° C for UTP cables The way to achieve maximum length and maximum performance out of your backbone design is to reduce insertion loss by (a) the use of HIGHBAND modules at each end and (b) by the use of KRONE Patch By Exception (PBE) methodology The table of backbone link lengths (see below), shows that the length must be reduced by a factor of x, dependant on the combined lengths of patch/jumper and equipment cords, and the use of stranded cordage Using KRONE’s PBE and factory-tested LAN leads for equipment cords mean that X=0 and no de-rating of length is necessary T ake the opportunity to update your skills and knowledge, by undertaking a KRONE Training Course For details, visit our website at www.krone.com.au and look under the T raining section Backbone Channel Backbone Cable BD or CD BD or CD FD or BD FD or BD EQP c EQP c c c c c c c Equipment Patch cord/ Equipment Patchcord/ cord Jumper cable Cord Jumper cable Patch cord/ Patchcord/ Jumper cable Jumper c c c EQP c EQP Equipment Equipment Cord cord The backbone channel includes additional cords comprising patch cord/jumpers and equipment cords The assumptions are that: the flexible cable within these cords may have a higher insertion loss than that for solid cable used in the backbone; and all the cords in the channel have a common insertion loss specification In order to accommodate the higher insertion loss of the patch cords/ jumpers, and equipment cords; the length of backbone links must be reduced according to the class of backbone link and the category of components used to make up the link Additionally, two general restrictions apply: the physical length shall not exceed 100 metres Backbone Link Lengths (m) Class Component Category 5E F X NETWORKnews A B C D E F 2,000 2,000 2,000 250 - FX 260 - FX 260 - FX 170 - FX 185 - FX 190 - FX 105 - FX 111 - FX 115 - FX 102 - FX 104 - FX 102 - FX = Combined length of patch/jumper and equipment cords, in metres = Ratio of patch cord cable insertion loss dB/m to backbone cable insertion loss dB/m In Europe this ratio is usually 1.5 IS FIBRE TO THE DESK BECOMING A REALITY? G enerally, in today’s installations copper is used for horizontal distribution and fibre connects the closets to the main equipment room Clearly, this makes sense given the high bandwidth available in fibre and its smaller size (which enables easy routing between closets) Because backbone capacity should be greater than desktop capacity, and since desktops have only recently been making the wholesale switch to 100BASE-T the migration to a fibre Gigabit , Ethernet backbone is on the horizon As 1000 BASE-T to the desktop becomes widespread, the next natural progression will be to a 10Gbps fibre backbone In fact, at this stage, fibre is the only cabling medium recognised in the draft standard for 10Gbps Ethernet ‘FIBRE TO THE ZONE’ AND BEYOND The growth in demand for more bandwidth will see fibre deployed out to particular zones (or departments) within the building with copper running from the zone to the desktop A key Intra-building cabling copper ports, it may be that one device will suffice per workgroup This strategy works especially well for large, open office cubicle groups or for very large work areas that have poorly spaced telecom closets Fibre to the Zone also is relatively cost-effective since traffic back to the main closet is aggregated over just two fibres In fact, utilising just two fibres from the zone consolidation point would eliminate the need to run an individual copper link from each workstation to the closet If, in the future, the client decides to implement fibre-to-the-desk (FTTD) there will already be a fibre backbone out to the workstation zone Replacing the short runs to the zone enclosure will be far easier and more By Trevor Kleinert, National Sales M anager and Business Development M anager Fibre, KRONE Australia Fibre to the Zone puts companies one step closer to the ultimate upgrade: Fibre to the Desktop Copper, however, is well and truly the preferred medium for horizontal structured cabling installations factor in this scenario is the capability to remotely manage switched hubs (switches); no longer will IT personnel need to physically check each port in each closet The Fibre to the Zone configuration enables the network manager to place active devices closer to the users - either to smaller, intermediate telecom closets or even to small, lockable enclosures near the workgroup Since switches are now available with fibre uplinks and cost effective than replacing entire copper links back to the closet to implement FTTD We anticipate the deployment of these fibreextending strategies to be sporadic due to cost factors An all-fibre network (FTTD) is the most expensive alternative because of the higher cost of fibre network interface cards (NICs) and optical switch ports On the other hand, Fibre to the Zone costs are lower than FTTD because of the utilisation of copper hub ports and NICs Fibre to the Zone puts companies one step closer to the ultimate upgrade: Fibre to the Desktop Copper, however, is well and truly the preferred medium for horizontal structured cabling installations Personally, I not see this changing in the very near future until the cost of fibre cabling and connectivity reduces to the level of a copper solution By then, copper may well be supporting 10 gigabits Inter-building cabling NETWORKnews A PICTORIAL TOUR OF KRONE RESEARCH AND DEVELOPM ENT By John Harris, M anufacturing M anager and Bryce Nicholls, R&D M anager, KRONE Austr NETWORKnews M ANUFACTURING M oulding Assembly M ANUFACTURING Tool Room 〈〈〈 Here’s our pictorial tour 1: 3D Computer Aided Design (CAD) software modelling for product development 2: Stereo lithography for the production of silicon prototypes of products 3, 4, and 5: The T Room ool manufactures press tooling, mould tools, jigs, fixtures, machine components and automated machinery Eighty per cent of our automation machinery is built in Australia and a large portion of that by our in-house engineers 6: Our Mould Shop has state of the art plastic injection moulding machinery Excess material is granulated and reused and 8: The Metal Shop has high speed presses totally soundproofed, capable of running up to 1,200 strokes per minute and CNC T urret punching presses The metal used includes stainless steel, zinc anneal coated steel, copper and mild steel All metal scrap is recycled 9: Our Assembly Area uses high-speed automation and robotics; it also tests all products during its automated process KRONE has also automated the printing part of our product identification and packaging processes 10: In the Packaging Area, the bagging machine line is checked to ensure the presentation of the product adheres to KRONE standards 11: Our Warehouse provides 2,000 square metres of highrise storage for raw materials and finished goods From here, product is tightly packed for transportation to customers 〈〈〈 RONE Australia’s 10,000 square metre head office and manufacturing facility is located at Berkeley Vale on the NSW Central Coast We are accredited to ISO9001 (quality management system) and ISO 14001 (environmental management system) and in 2000 and 2001 received three excellence awards from the Australian Electrical and Electronic Manufacturers’ Association and two special commendations Through our world-class R&D department and laboratory, we design and develop more than 75% of the KRONE group’s regional product range and 90% of the Group’s range for our local market Our R&D Lab has received accreditation from all major local and global authorities including the Australian Communications Authority (ACA), the International Standards Organisation (ISO), Standards Australia and the prestigious US Underwriters Laboratory (UL) We use three manufacturing disciplines: injection moulding; metal stamping, high-speed automation and robotics The plant operates 24 hours a day, six days a week Our R&D, manufacturing, engineering and toolroom often work on projects concurrently to minimise production time The state of the art and manufacturing facility at Berkely Vale is something the Australian IT community can certainly be proud of Our customers can be assured the highest quality standards are used and that our Australian made products are second to none 〈〈〈 K RESEARCH AND DEVELOPM ENT 10 Warehouse Tool Room 〈〈〈 〈〈〈 M etal Area Prototyping 〈〈〈 〈〈〈 Tool Room Packaging 〈〈〈 Design 〈〈〈 ralia 2 11 NETWORKnews DEAKIN UNIVERSITY STAYS AHEAD OF Deakin Universit y has select ed KRONE’s TrueNet Cat 6T Plat inum and Cat 5eT Silver solut ions and Pat ch By Except ion (PBE) met hodology f or t he major upgrade of it s f ive campuses in Vict oria T By Bob Cox, Victorian Sales M anager, KRONE Australia wice voted University of the year for its innovative and imaginative use of technology in teaching and industry partnerships, Deakin continues to seek ways to maintain and improve its reputation The latest initiative is to upgrade its core communications centres and closets by installing new gigabit capable layer switching and telecommunications cabling infrastructure to achieve redundancy in the network “ We will have two routers and two layer switches at the core of each campus network all continuously active and load sharing,” said Greg Wickham, Network Section Leader, Deakin University “ The core is also configured for full symmetric redundancy This coupled with redundantly connected closets means that any single instance of equipment failure will not affect more than 50 people Both halves of the core will also be located in distinct buildings so that if we lose networking in a single building, the remainder of the campus will still be active.” “ We are installing KRONE’s Cat T rueNet Platinum end-to-end cabling solution in the core, standardising on the company’s PBE methodology from the LAN to the core while, at the same time, utilising the T rueNet Cat 5e Silver solution in the communications closets Deakin University has 60,000 students With 40,000 online corporate students competing for the same bandwidth, it is imperative their data is delivered as quickly and efficiently as possible Dr Greg Wickham of Deakin University (left) w ith KRONE's M urray Dickson and Bob Cox (right), checking the TrueNet system in the computer room at Waurn Ponds Campus NETWORKnews THE REST WITH KRONE’S TRUENET enrolled each year at five campuses - two at Melbourne, two at Geelong and one in regional Warrnambool Each campus has a core communications centre with mail server while Geelong Waterfront has the main computer room with 20 fullsize equipment racks housing multiple mail and production servers and connecting to all other campuses All Deakin students have choices about the way they study They can attend lectures on campus and receive face-toface teaching or, as thousands of busy professionals have discovered, they can access flexible, online course delivery With 40,000 online corporate students competing for the same bandwidth, it is imperative their data is delivered as quickly and efficiently as possible KRONE’s T rueNet solutions comprise cable and connector components that have been impedance matched to deliver zero bit error rates Slowtime is eliminated “ We selected T rueNet because it has the advantage of a KRONE guarantee of zero bit errors and, during installation, KRONE staff actually conduct on-site testing with the Vigilant Big T angerine tester to ensure the network is working to its maximum potential,” said Dr Wickham “ That is part of the KRONE warranty plus regular testing also gives us the opportunity to fix things as we go.” Broken or inferior cable, poor connectors or patch cords, mismatched components, impedance problems, inadequate standards - all of these are issues which impact on the effectiveness and efficiency of cabling infrastructure and can therefore cause a severe impact on business “ We’re using T rueNet Cat6T at the core where our redundancy and bandwidth-hungry equipment is located,” said Dr Wickham “ We’re using T rueNet Cat5eT for all new horizontal cabling and in the communications closets at each campus The PBE solutions will run from the communications closets out to the workstations.” KRONE first installed our PBE methodology at Deakin’s Warrnambool campus in 1998 and it proved to be so successful that they have now standardised on the solution It was that success, fuelled by their attendance at our HighTIMEconference earlier this year where we conducted demonstrations of TrueNet, that convinced the network team that it was the technology to ensure the University’s telecommunications future Why was PBE so successful? In 1998, Lee Hayhoe, Deakin’s data and voice network engineer at the Warrnambool campus explained: “ If we had a problem with a workstation or a piece of equipment, it was always a nightmare trying to locate the fault, and then when it was located, we were quite often led to other problems in the network It was a constant headache “ People would call me to say they’re moving offices or need a new telephone connected, and I had to set aside a substantial period of time to facilitate these changes I have saved considerable man hours per month, since PBE was installed at our campus,” said Mr Hayhoe All five Deakin University campuses will progressively be upgraded and work already has commenced at Waurn Ponds and Waterfront at Geelong ABOUT DEAKIN UNIVERSITY Deakin University is a global leader in flexible course delivery and a pioneer in online learning The University has 60,000 students enrolled each year and specialises in studentcentred education and lifelong learning Located in Victoria, Deakin has five campuses across the State Its tw o M elbourne campuses are at M elbourne and Toorak; in Geelong there are the Waterfront and Waurn Ponds campuses; and Warrnambool campus is located on the south coast on the banks of the Hopkins River Deakin has five faculties Arts, Business and Law , Education, Health and Behavioural Sciences, and Science and Technology In 1995, Deakin w as named ‘Australian University of the Year’ for its innovative use of information technology in teaching It w on the prestigious aw ard again in 1999-2000 for its progressive partnerships NETWORKnews KRONE PITCHES IN TO HELP VERIZON The t errible event s of Sept ember 11, 2001, dest royed most of t he t elecommunicat ions inf rast ruct ure in low er M anhat t an around t he World Trade Cent re (WTC), a densely populat ed area crit ical t o t he f inancial w orld By Fran Tow ey, Director, AccessNET Group, KRONE Americas and General M anager, Latin America Verizon installers rebuild the netw ork 10 NETWORKnews I mmediately, KRONE pledged its support to its telephony solutions partner, Verizon Communications, to aid in the recovery of the network, which included two major central office exchanges The largest telecommunications company in the United States, Verizon is the primary supplier of telecoms services to the New York district KRONE provided round-the-clock support T wo senior KRONE engineers, Phil McKeon and Michael Kennelly, spearheaded the KRONE team effort at the Verizon Command Centre Before joining KRONE, both Phil and Michael had worked for Verizon and could apply their knowledge of the network infrastructure to the task at hand In particular, Phil had been Verizon’s Area Operations Engineering Manager for the WTC They assisted in locating cable pairs, designing new systems and coordinating equipment requirements with the KRONE facilities in Marlton, New Jersey and El Paso, T exas The KRONE team assisted the construction and engineering forces by developing a materials list for immediate delivery that consisted of 50Pair Disconnect Blocks, 200-Pair Series Disconnect Assemblies and associated mounting hardware and accessories They delivered cots, blankets and pillows to the on-site engineering office so those Verizon employees working three shifts had a place to rest They also aided in engineering the routing and placing of emergency cables, looped and located failed sections of underground cables, designed terminals for Litespan installations and supervised Verizon field crews not familiar with the WTC area Mike specifically worked with the Director of T echnology Selection and his assigned recovery team on the long-term rehabilitation plan for downtown Manhattan The rebuilding of the network, Mike was able to report, would be designed using KRONE products A typical day during the immediate crisis period saw our on-site Sales Support Engineers lay out a job, check with Customer Service and Materials Management on the current inventory and redesign the job to use products that were in stock Hand-drawn designs were then faxed to our T echnical Support Manager who would render an ACAD drawing and Bill of Material and forward it to the Command Centre within the hour A copy was also sent to KRONE’s Materials Management where they would start staging the equipment production and delivery, in most cases turning the order around on the same day It was an impressive team effort We are continuing to support the WTC Recovery Project Verizon’s plan is to install and upgrade facilities with Litespan Pair Gain Electronics and associated KRONE terminal products in buildings that were affected by the terrorist attack The project is expected to take 12-18 months Immediate focus, however, is on re-routing cables that were damaged so service can be supplied to buildings that are, at present, unoccupied Many of Verizon’s customers moved into temporary facilities in Midtown Manhattan, New Jersey, Connecticut and Long Island KRONE is also assisting Verizon’s engineers in designing services and placing product in these areas Verizon’s loyalty to the use of KRONE products stems back to 1992 when KRONE products survived major storm flooding in Wall Street, resulting in the telecoms giant standardising on our product Again, we came to the rescue with support and service after the 1993 WTC bombing left Verizon with more outages PRODUCT WATCH CARRIERS OR COMMERCIAL, KRONE CABLES SUIT ALL NEEDS AccessNET HIGHLIGHT range features single-mode fibre optic cable in and 12-core cables for indoor and outdoor use We can also provide the higher core count cable used in interexchange network applications for special projects The cable range perfectly complements the HIGHLIGHT fibre connectivity products that have been available from KRONE for some years by Glen Johnston, M anager M arketing and Product Development, KRONE Australia REELING IN OUR COPPER CABLE FIBRE CABLES FROM THE EXCHANGE TO THE DESKTOP Around the world, across the access network, in the backbone of buildings and to the desks of individuals, KRONE is setting the standards in end-to-end fibre connectivity solutions Most telcos now deploy fibre in the loop - that is fibre reticulation of Carrier services in the Local Loop from the local exchange or service provider to the customer Whether it’s e-commerce, videoconferencing, video-on-demand, intranets or e-mail, the demands on commercial enterprises to extend bandwidth provision to the desktop is critical to business efficiency Our extensive fibre portfolio and, in particular, our HIGHLIGHT range of high quality single or multi-mode fibre optic cable delivers maximum performance for the highest bandwidth applications to the office or home Our PremisNET HIGHLIGHT multi-mode cable comes in 4, 6, and 12-core cables for indoor and outdoor use The tight-buffered cable (62.5\900um) is constructed of flame-retardant, LSOH (low smoke zero halogen) thermoplastic It is suitable for vertical and horizontal backbone applications, fibre to the desk and campus backbone (if installed in conduit) Using the same construction materials, our T meet market demand for cost-effective o solutions, we have just introduced 500 metre reels of our PremisNET Gold Cat6 and PremisNET Bronze Cat5e copper cable The reels, with a flange diameter of 480mm by a width of 280mm, reduce installation time, kinks, overhauling or excessive tension The longer length also minimises waste at the end of each reel PremisNET Gold cable complies with the Cat 6, Class E channel requirements and will support the next generation of high speed data networks PremisNET Bronze cable complies with the Cat 5e, Class D channel requirements and will support all current applications including Gigabit Ethernet The new cable reels are compliant with the ACA’s A-Tick regulations and are UL approved NETWORKnews 11 GETTING THE SIGNALS RIGHT One of t he major benef it s ident if ied by West inghouse Signals w as t hat using KRONE product s and t erminat ion syst em allow ed it s engineers t o modularise t he jobs W by Robert Cross, National Sales M anager, AccessNET hen the Rail Infrastructure Corporation (RIC) of New South Wales and its Maintenance Alliance partner, Fluor Global Services, commenced its $41.5 million project to allow electric trains to be extended from Dapto on the NSW South Coast line through to Kiama, Westinghouse Signals Australia was contracted to provide the $10 million signalling system and to extend the control panel at Wollongong to cover the line KRONE’s AccessNET Profil products were a vital part of the package Parallel with electricification works, the signalling and communications systems are being upgraded and additional platforms have been constructed at crossing stations to improve train operations Work is expected to be completed in the second quarter of this year Richard Flinders, Engineering Manager, Westinghouse Signals Australia, said: “ We provide the total signalling package which “ I had worked with KRONE equipment on a number of projects with similar control boards in Asia That experience led us to selecting the KRONE product for this job comprises not only the physical equipment signals for the drivers, point machines that move the points across, the train stops, safety devices that immediately brake any train passing a stop signal - but we also supply electronics and KRONE PRODUCTS USED IN THE RICNSW RAIL PROJECT 12 NETWORKnews Profil connectorised Block - 100 Pair control equipment and a computerised system which allows the controllers to monitor the area and run the trains through safely “ The original signalling electronic control system was installed 15 years ago and we are providing the communications into that frame However, we have installed a new control system and a mimic diagram which mirrors the train-line activity on a large monitor.” A sophisticated train control system, backed by vital safety interlockings that prevent any unsafe train move, controls every train’s route from start to finish “ Large mimic diagrams or control panels for communications or indications need to be terminated,” said Mr Flinders “ The switches on these boards are all part of the control system They don’t carry a heavy current - rather like Christmas decorations - but have a series of small wires that need to be taken out to the computers that operate the system “ In the past, these wires were terminated by using screw terminals or soldered connections “ With the solution for the RIC NSW project, we have a computer-based system going out to 40-way ribbon connectors We simply interconnect between the computer boards and the KRONE terminations utilising ribbon cable Mr Flinders explained that the screw-type terminals that were originally written into the specification, not work efficiently with a computer interface and are slow to terminate “ I had worked with KRONE equipment on a Profil Earth Module I estimate that by using the KRONE solution, we have saved about 25% in terms of time, within the manufacturing area number of projects with similar control boards in Asia That experience led us to selecting the KRONE product for this job “ We are using the KRONE Profil connector block which has KRONE disconnection blocks on one side and a board of 50-way open connectors on the opposite side It’s the idea solution for this sort of control We can terminate wires on to the KRONE blocks and plug in the ribbon cable from the control system straight into the back of these boards It is a tidy, neat and functional system “ It is also one that has a logical numbering system so we can identify all the terminations within the cable marks,” said Mr Flinders, “ and it’s very quick.” One of the major benefits identified by Westinghouse Signals was that using the KRONE products and termination system allowed the engineers to modularise the jobs They could build the frames in the factory and test them - then it was simply a matter of shipping the completed modules out to individual sites and installing them It allows us better quality control by keeping much of the work back in the factory “ It is an extremely cost-effective way of putting equipment into Profil Disconnection Module Doug M ontgomery, Victorian Key Account M anager for AccessNET, KRONE Australia (left) and Richard Flinders, Engineering M anager, Westinghouse Signals Australia a site,” said Mr Flinders “ The KRONE solution is reliable, it works well, it is self-explanatory as far as installation is concerned and provides future ease of maintenance In my experience, there is no real need for support It looks after itself “ The key benefit, as I see it, is that we have a termination system that is far more compact and allows us to split up the manufacturing/installation process and, therefore, reduce costs I estimate that by using the KRONE solution, we have saved about 25% in terms of time, within the manufacturing area.” Profil Jumperable Frame About Rail Inf rast ruct ure Corporat ion (RIC) RIC ow ns and maint ains t he New Sout h Wales rail net w ork on behalf of t he St at e Government and provides access t o passenger and f reight operat ors The NSW rail net w ork is t he second largest in Aust ralia It consist s of 8,700 kilomet res of rail t rack, more t han 5,000 road and rail bridges and a signalling syst em combining sat ellit e and land-based t echnology About West inghouse Signals West inghouse Signals Aust ralia (WSA) is a member of Invensys Rail Syst ems, a w orldw ide group of railw ay companies t hat also includes: West inghouse Rail Syst ems Limit ed (incorporat ing Signalling Cont rol U.K.); Saf et ran Syst ems (incorporat ing Burco Services); and Dimet ronic Signals About Fluor Global Services Fluor Global Services is t he operat ions and maint enance arm of Fluor Aust ralia Pt y Lt d, w hich in t urn f orms part of Fluor Corporat ion - a w orldw ide leader in t he engineering, procurement , const ruct ion and maint enance (EPCM ) indust ry NETWORKnews 13 REDCLIFFE GOES PLATINUM Locat ed on t he nort hern peninsula of M oret on Bay, about 45 minut es drive f rom Brisbane, Redcliff e w as t he sit e of t he f irst European set t lement in Queensland T by Ian M cCully, Queensland Sales M anager, KRONE Australia Redcliffe City Council’s new premises 14 NETWORKnews oday, Redcliffe City Council is the local government organisation charged with managing the region With an annual budget of approximately $50 million, the Council provides a wide range of services such as road maintenance and construction, business and tourism support, town planning and development, waste management and recycling, water and sewerage, community, cultural and youth activities, public health and animal control, library services and maintenance of parks and other public areas As the area has grown, so too, have the administrative needs of the Council and it has recently completed a $6 million refurbishment and expansion of its administrative centre As the backbone for its new network infrastructure the Council selected our T rueNet Platinum Cat solution, which was designed by the KRONE technical support team and installed by Allan Wilkenshaw and his team from Data Installations using KRONE Patch-By-Exception (PBE) methodology In all, around 650 T rueNet outlets were installed in the admin-istration centre to cater for the current 400 employees and to allow for future expansion The new network accommodates all the Council’s financial and asset management information systems and public works programs used to service the city’s 50,000 ratepayers A disaster recovery centre has also been established to ensure Council records will be safe should any unforeseen incident or accident damage the network KRONE’s HIGHLIGHT suite of fibre optic products was used to inter-connect the administration centre to other Council buildings in diverse locations throughout Redcliffe, including a museum, art gallery and library and sporting and recreational complexes By selecting KRONE’s TrueNet solution Redcliffe City Council now has a structured cabling system that addresses the one thing critical to IT and network managers - efficient data throughput Each component of the T rueNet solution is impedance matched and tested during installation to ensure the network is completely free from data errors in the cabling channel that cause data re-transmissions resulting in network downtime or slowtime As a T rueNet customer, Redcliffe City Council receives our unique 20/20/5 warranty The Platinum Cat 6T level of KRONE’s PremisNET family of cabling systems are finely tuned to achieve impedance match of +/- 3ohms which give greater headroom over the proposed Category Class E Channel requirements, supporting the next generation of Gigabit Ethernet and ensuring the Council is prepared for the demands of emerging technologies By using our PBE methodology, it will give greater flexibility, superior reliability and a neater, tidier cable management system allowing Redcliffe’s IT department to all their own moves adds and changes There are ample outlets throughout the new building and, if an individual moves location, the hub port and the extension port can be quickly transferred by moving the relevant HIGHBAND patch cords within the HIGHBAND Utim8 module in the computer closet As a T rueNet customer, Redcliffe City Council receives our unique 20/20/5 warranty comprising a 20-year all-inclusive industry standards compliance warranty, including all parts labour and service, plus a five-year T rueNet throughput warranty guaranteeing zero bit error rate (ZBER) performance KRONE USES IP TELEPHONY TO ENABLE FUTURE TECHNOLOGY Commencing February 4, KRONE Aust ralia w ill go live w it h our new Cisco AVVID t elephone syst em K RONE is in the business of telecommunications so we knew there was a dramatic technology shift from analogue P ABX technology to Voice over Internet Protocol (VoIP) and, having budgeted for an upgrade of our aging P ABX system, we were able to look at new alternatives Our objectives were: to futureproof our network to enable emerging technologies which would allow us to better serve our customers; to achieve significant cost reductions in our telephony bills; and to integrate our voice and data networks We looked at three vendors’ offerings and opted for Cisco’s AVVID (Architecture for Voice, Video and Integrated Data) system With AVVID, we have built a converged voice, video and data network to replace our traditional business telephone equipment As an added advantage, we will create our own wide area network (WAN) to connect our six interstate offices to our data network at our Berkeley Vale headquarters KRONE’s Network and Systems Administrator, Mark Johnson, was the project manager for the new network and he predicts that we will experience significant return on investment within six months “ KRONE headquarters are based on the NSW Central Coast and every call we make to our customers or our offices - or vice versa - are timed calls on an STD rate The new system means calls between our offices will be free, which we estimate will bring an immediate cost saving of up to $4,000 per month Once the WAN is complete, by using what is called ‘hopoff’ methodology, we will be able to make calls to capital cities via our internal network to each state office for free; the calls then connect to the local telecommunications network and we are only charged at the local rate “ Eventually each of the KRONE state offices will become a “ node” on the WAN, this will make their existing telephone systems redundant, which will reduce our phone costs considerably,” said Mark “ At the moment we are spending in excess of $35,000 for teleconferences where we use a third party to host the sessions Now, we can hold our own teleconferences for up to 48 callers Again, this is a huge cost saving.” Mark added: “ The more we grow and the more calls we make and the more technology we adopt, the more money we save.” KRONE has integrated the telephone, the PC on the desktop and applications for mail into one common IP telephony system Enhanced employee productivity will enable us to provide exceptional customer service and we’re ready for future technology by Robert M ilne, M IS M anager, KRONE Australia OLD NUM BERS REDIRECT TO NEW PHONE SYSTEM From February 4, the new number for KRONE’s central sw itchboard w ill be 02 4389 5000 Customers and partners w ill be formally notified of the change in contact details but any calls made to our previous numbers w ill automatically be forw arded to the new system for as long as the calls keep coming in New numbers for your key contacts at KRONE are: Help Desk 1800 801 298 Club KRONE 1800 456 166 Sales Administration: Julie Beatty 02 4389 5219 Corrina Graham 02 4389 5278 Deborah Collyer 02 4389 5218 Simone Doyle .02 4389 5225 Kelly M alone 02 4389 5271 Sales Executives: Peter Davis, Sales & M arketing M anager 02 4389 5204 Trevor Kleinert, National Sales M anager, PremisNET 02 4389 5371 Rob Cross, National Sales M anager, AccessNET 02 4389 5236 Glen Johnston, M anager, M arketing & Product Development 02 4389 5242 NETWORKnews 15 CLUB KRONE JOIN NOW FOR EXCLUSIVE WEBSITE BENEFITS D by M ark M eyer M anager Club KRONE on’t miss out! If you’re a KRONE installer, take advantage of our exclusive benefits for Club KRONE members Join now and reap the rewards It’s so easy! Just one call to Club KRONE and you’re immediately registered Keep track of your points tally via our Club KRONE website and, what’s more, you can redeem your KRONE products online The new and improved Club KRONE website includes: points register - to quickly check your tally of points online redemption facility news, promotions and events section product profiles standards and regulations updates industry training - latest course information cabling F AQs (frequently asked questions) cablers’ forum - with tips and techniques from our members links to industry web pages product catalogue distributor locations details of KRONE offices Register now! Contact Mark Meyer, Manager, Club KRONE today Ph: 1800 456 166 Fax: 1800 456 266 E-mail: clbkrone@ krone.com.au KRONE’s 2001/ 2002 Product Catalogue Most of you will already have received a copy of the latest KRONE Product Catalogue We trust you have found the new format easier to use than ever, allowing quick reference to KRONE product information T support the release of the printed edition, we have o recently deployed an online version of the catalogue on KRONE Australia’s website, www.krone.com.au The new online catalogue has seen many improvements from the previous version, now offering… Seven different methods of searching Display of related products, as in the printed catalogue Colour coding for product families follows the same standard as used in the printed catalogue Higher quality colour images Descriptive icons showing: performance level, PremisNET solution, and network area Access the Online Catalogue in the same way as the old version From the KRONE.com.au home page just click on the “ Product Catalogue” link on the left hand side navigation menu Of course, the hard copy version is still available For your copy contact us through the offices listed below HEAD OFFICE KRONE NSW KRONE VIC/ TAS KRONE WA Hereford Street BERKELEY VALE NSW 2261 PO Box 335 WYONG NSW 2259 Ph: (02) 4389 5000 Fax: (02) 4388 4499 1/46-48 Percy Street AUBURN NSW 2144 Ph: (02) 9749 9200 Fax: (02) 9749 9955 Suite 12, 622 Ferntree Gully Road, WHEELERS HILL VIC 3150 Ph: (03) 9560 0977 Fax: (03) 9560 0988 KRONE QLD KRONE ACT Suite 46, Como Corporate Centre 11 Preston Street COMO WA 6152 PH: (08) 9474 6600 FAX: (08) 9474 3898 Level 1, 67 St Pauls T errace SPRING HILL QLD 4004 Ph: (07) 3236 9233 Fax: (07) 3236 9244 1/42 Geils Court DEAKIN ACT 2600 Ph: (02) 6281 4580 Fax: (02) 6281 4453 TOLL FREE TECH SUPPORT: 1800 801 298 KRONE SA/NT Web Site: www.krone.com.au KRONE NEW ZEALAND Cnr The Esplanade & Nevis St PETONE NZ Ph: +64 / 576 9213 Fax: +64 / 576 9243 Suite 11, 297 Pirie Street ADELAIDE SA 5000 Ph: (08) 8236 0111 Fax: (08) 8232 6699 ... Component Category 5E F X NETWORKnews A B C D E F 2,000 2,000 2,000 250 - FX 260 - FX 260 - FX 170 - FX 185 - FX 190 - FX 105 - FX 111 - FX 115 - FX 102 - FX 104 - FX 102 - FX = Combined length... gigabits Inter-building cabling NETWORKnews A PICTORIAL TOUR OF KRONE RESEARCH AND DEVELOPM ENT By John Harris, M anufacturing M anager and Bryce Nicholls, R&D M anager, KRONE Austr NETWORKnews M ANUFACTURING... locations details of KRONE offices Register now! Contact Mark Meyer, Manager, Club KRONE today Ph: 1800 456 166 Fax: 1800 456 266 E-mail: clbkrone@ krone. com.au KRONE? ??s 2001/ 2002 Product Catalogue