Chapter 1: Introduction to Project Management IT Project Management, Third Edition Chapter 1 Learning Objectives • Understand the growing need for better project management, especially for information technology projects • Explain what a project is and provide examples of information technology projects • Describe what project management is and discuss key elements of the project management framework IT Project Management, Third Edition Chapter Learning Objectives • Discuss how project management relates to other disciplines • Understand the history of project management • Describe the project management profession, including recent trends in project management research, certification, and software products IT Project Management, Third Edition Chapter Project Management Statistics • The U.S spends $2.3 trillion on projects every year, an amount equal to one-quarter of the nation’s gross domestic product • The world as a whole spends nearly $10 trillion of its $40.7 trillion gross product on projects of all kinds • More than sixteen million people regard project management as their profession; on average, a project manager earns more than $82,000 per year.* *PMI, The PMI Project Management Fact Book, Second Edition, 2001 IT Project Management, Third Edition Chapter More Information on Project Management • More than half a million new information technology (IT) application development projects were initiated during 2001, up from 300,000 in 2000.* • Famous business authors and consultants are stressing the importance of project management As Tom Peters writes in his book, Reinventing Work: the Project 50, “To win today you must master the art of the project!” *The Standish Group, “CHAOS 2001: A Recipe for Success” IT Project Management, Third Edition Chapter Motivation for Studying Information Technology (IT) Project Management • IT projects have a terrible track record – A 1995 Standish Group study (CHAOS) found that only 16.2% of IT projects were successful and over 31% were canceled before completion, costing over $81 B in the U.S alone • The need for IT projects keeps increasing – In 2000, there were 300,000 new IT projects – In 2001, over 500,000 new IT projects were started IT Project Management, Third Edition Chapter Advantages of Using Formal Project Management • Better control of financial, physical, and human resources • Improved customer relations • Shorter development times • Lower costs • Higher quality and increased reliability • Higher profit margins • Improved productivity • Better internal coordination • Higher worker morale IT Project Management, Third Edition Chapter What Is a Project? • A project is “a temporary endeavor undertaken to accomplish a unique product or service (PMBOKđ Guide 2000, p 4) ã Attributes of projects – unique purpose – temporary – require resources, often from various areas – should have a primary sponsor and/or customer – involve uncertainty IT Project Management, Third Edition Chapter Samples of IT Projects • Northwest Airlines developed a new reservation system called ResNet (see case study on companion Web site at www.course.com/mis/schwalbe) • Many organizations upgrade hardware, software, and networks via projects • Organizations develop new software or enhance existing systems to perform many business functions • Note: “IT projects” refers to projects involving hardware, software, and networks IT Project Management, Third Edition Chapter The Triple Constraint • Every project is constrained in different ways by its – Scope goals: What is the project trying to accomplish? – Time goals: How long should it take to complete? – Cost goals: What should it cost? • It is the project manager’s duty to balance these three often competing goals IT Project Management, Third Edition Chapter 10 Project Management Knowledge Areas • Knowledge areas describe the key competencies that project managers must develop – core knowledge areas lead to specific project objectives (scope, time, cost, and quality) – facilitating knowledge areas are the means through which the project objectives are achieved (human resources, communication, risk, and procurement management) – knowledge area (project integration management) affects and is affected by all of the other knowledge areas IT Project Management, Third Edition Chapter 17 Project Management Tools and Techniques • Project management tools and techniques assist project managers and their teams in various aspects of project management • Some specific ones include – Project Charter, scope statement, and WBS (scope) – Gantt charts, network diagrams, critical path analysis, critical chain scheduling (time) – Cost estimates and earned value management (cost) – See Table 1-1 on p 11 for many more IT Project Management, Third Edition Chapter 18 How Project Management Relates to Other Disciplines • Much of the knowledge needed to manage projects is unique to the discipline of project management • Project mangers must also have knowledge and experience in – general management – the application area of the project IT Project Management, Third Edition Chapter 19 History of Project Management • Some people argue that building the Egyptian pyramids was a project, as was building the Great Wall of China • Most people consider the Manhattan Project to be the first project to use “modern” project management • This three-year, $2 billion (in 1946 dollars) project had a separate project manager and a technical manager IT Project Management, Third Edition Chapter 20 ... IT Project Management, Third Edition Chapter 13 What is Project Management? Project management is “the application of knowledge, skills, tools, and techniques to project activities in order to. .. Manhattan Project to be the first project to use “modern” project management • This three-year, $2 billion (in 1946 dollars) project had a separate project manager and a technical manager IT Project Management, ... other knowledge areas IT Project Management, Third Edition Chapter 17 Project Management Tools and Techniques • Project management tools and techniques assist project managers and their