Import/ Export Customer Services Job description: • To ensure daily operations are followed & completed in line work instructions • To communicate with customers, carriers, agent & related parties to ensure all shipments / airlines are expedited timely & properly in compliance with customer’s requirements handling instructions • To ensure all operations steps are done timely & properly: booking, issuing document’s, updating data in System etc … • To keep related parties informed if any change of operation process • To ensure files are filed as per standard requirements  To renew rate of vendors • To ensure all assignments are met within the specified deadline provided • To ensure outstanding matters / problem to be reported & proper follow-up • To handle other tasks assigned by Managing Director • To understand & ensure all companies/department policies/regulations are followed Requirements: • College/ University with Foreign Trade, Economic degree or relevant • - year experience in the same company specialize in forwarding/ logistics/ shipping companies • Good communication, good customer – oriented skills • High responsibility, good teamwork • Ability to work quickly and efficiently under pressure condition • Adequate computer skills - MS Office • Good command of written/spoken English Other information: - Ages: 23 – 30 - Colleague: Professional working environment Benefit:  Salary as per experience and qualification  Social, Health and Unemployment Insurance as Labor Law  Others: Year – End Bonus based on Performance, Annual company trip, Holiday bonus * Interested candidates are invited to send your CVs in English by clicking the “Apply” - Working Place: HCM office: Room 3rd, Floor 3rd, Broadway D, 152 Nguyen Luong Bang, Tan Phu, District 7, HCM Haiphong Branch: Room 512A, 5th Floor, TD Business Center, 20A Le Hong Phong Street, Ngo Quyen District, Hai Phong, Vietnam