ACADEMIC LIBRARY USE OF AMAZON ISBN 978-1-57440-550-7 ©2018 Primary Research Group Inc Academic Library Use of Amazon 2|Page Academic Library Use of Amazon Table of Contents THE QUESTIONNAIRE 14 PARTICIPANTS LIST 18 Characteristics of the Sample 20 SUMMARY OF MAIN FINDINGS 21 Purchases of Microfilm Scanner or Readers from Amazon 21 Purchases of Microfilm Supplies from Amazon 21 Purchases of Archival Supplies from Amazon 21 Purchases from Amazon of Tapes, Glues, Velcro and other Fasteners & Binding Agents 21 Library Total Spending on eBooks Accounted for by Amazon 21 Library Overall Spending on eBooks from all Suppliers 22 Library Overall Spending on Audiobooks 22 Audiobook Spending Accounted for by Purchases through Amazon 22 Purchases of Library Shelving Through Amazon 22 Purchases of Videos through Amazon 22 Purchases of Computer and Printer Supplies through Amazon 22 Purchases of Tablets, Laptops, Desktops and other Computing Devices through Amazon 23 Purchases of Software through Amazon 23 Purchases of Online Courses through Amazon 23 Purchases of CD’s/vinyl or other Music Mediums through Amazon 23 Purchases of Wireless Access Equipment Through Amazon 23 Purchases of Mobile Computing Recharging Terminal, Nodes or other Means from Amazon 24 AMAZON’S ROLE IN ACADEMIC LIBRARY PRINT BOOKS PURCHASING 24 Library Total Spending on Print Books 24 Mean Percentage of Print Book Purchases Accounted for by Eastern Book Company 24 Mean Percentage of Print Book Purchases Accounted for by Midwest Library Services 24 Mean Percentage of Print Book Purchases Accounted for by Gobi Library Services 25 Mean Percentage of Print Book Purchases Accounted for by ProQuest/Coutts/Ingram 25 Mean Percentage of Print Book Purchases Accounted for by Amazon 25 Mean Percentage of Print Book Purchases Accounted for by Barnes & Noble 25 Mean Percentage of Print Book Purchases Accounted for by All Other Sources, Including Direct from Publisher 25 How Has Amazon Impacted Book Purchasing Practices? 26 Academic Library Expectations to Increase or Decrease the Percentage of their Print Book Purchases from Amazon over the Next Few Years 26 Percentage of Academic Libraries with an Amazon Prime Account 27 Particular Uses of Amazon for Book Acquisitions 27 Overall Academic Library Spending on Textbooks and the Percentage Accounted for by Acquisitions through Amazon 27 Overall Academic Library Spending on Magazines and the Percentage Accounted for by Purchases through Amazon 27 Advice for Academic Library Peers on How to Best Use Amazon 27 Table To the best or your knowledge, has your library purchased any of the following from Amazon over the past five years? 29 Table 1.1.1 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? 29 3|Page Academic Library Use of Amazon Table 1.1.2 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? Broken out by number of full time equivalent employees in the library 29 Table 1.1.3 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? Broken out for public and private colleges/universities 29 Table 1.1.4 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? Broken out by type or Carnegie class 29 Table 1.1.5 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? Broken out by enrollment 30 Table 1.1.6 Has your library purchased a microfilm scanner or reader from Amazon over the past five years? Broken out by annual tuition, $ 30 Table 1.2.1 Has your library purchased microfilm supplies from Amazon over the past five years? 30 Table 1.2.2 Has your library purchased microfilm supplies from Amazon over the past five years? Broken out by number of full time equivalent employees in the library 30 Table 1.2.3 Has your library purchased microfilm supplies from Amazon over the past five years? Broken out for public and private colleges/universities 31 Table 1.2.4 Has your library purchased microfilm supplies from Amazon over the past five years? Broken out by type or Carnegie class 31 Table 1.2.5 Has your library purchased microfilm supplies from Amazon over the past five years? Broken out by enrollment 31 Table 1.2.6 Has your library purchased microfilm supplies from Amazon over the past five years? Broken out by annual tuition, $ 31 Table 1.3.1 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? 32 Table 1.3.2 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? Broken out by number of full time equivalent employees in the library 32 Table 1.3.3 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? Broken out for public and private colleges/universities 32 Table 1.3.4 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? Broken out by type or Carnegie class 32 Table 1.3.5 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? Broken out by enrollment 33 Table 1.3.6 Has your library purchased archival boxes, files, tissue, boards, slides, albums or other similar equipment from Amazon over the past five years? Broken out by annual tuition, $ 33 Table 1.4.1 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? 33 Table 1.4.2 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? Broken out by number of full time equivalent employees in the library 33 Table 1.4.3 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? Broken out for public and private colleges/universities 34 4|Page Academic Library Use of Amazon Table 1.4.4 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? Broken out by type or Carnegie class 34 Table 1.4.5 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? Broken out by enrollment 34 Table 1.4.6 Has your library purchased tapes, glues, Velcro and other fasteners and binding agents from Amazon over the past five years? Broken out by annual tuition, $ 34 Table 2.1 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? 35 Table 2.2 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? Broken out by number of full time equivalent employees in the library 35 Table 2.3 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? Broken out for public and private colleges/universities 35 Table 2.4 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? Broken out by type or Carnegie class 36 Table 2.5 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? Broken out by enrollment 36 Table 2.6 What percentage of the library's total spending for eBooks was accounted for by purchases from Amazon? Broken out by annual tuition, $ 36 Table 3.1 How much did the library spend on eBooks in the past year? (in $ US) 37 Table 3.2 How much did the library spend on eBooks in the past year? Broken out by number of full time equivalent employees in the library 37 Table 3.3 How much did the library spend on eBooks in the past year? Broken out for public and private colleges/universities 37 Table 3.4 How much did the library spend on eBooks in the past year? Broken out by type or Carnegie class 38 Table 3.5 How much did the library spend on eBooks in the past year? Broken out by enrollment 38 Table 3.6 How much did the library spend on eBooks in the past year? Broken out by annual tuition, $ 38 Table 4.1 How much did the library spend on audiobooks in the past year? (in $ US) 39 Table 4.2 How much did the library spend on audiobooks in the past year? Broken out by number of full time equivalent employees in the library 39 Table 4.3 How much did the library spend on audiobooks in the past year? Broken out for public and private colleges/universities 39 Table 4.4 How much did the library spend on audiobooks in the past year? Broken out by type or Carnegie class 40 Table 4.5 How much did the library spend on audiobooks in the past year? Broken out by enrollment 40 Table 4.6 How much did the library spend on audiobooks in the past year? Broken out by annual tuition, $ 40 Table 5.1 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? 40 Table 5.2 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? Broken out by number of full time equivalent employees in the library 41 Table 5.3 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? Broken out for public and private colleges/universities 41 5|Page Academic Library Use of Amazon Table 5.4 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? Broken out by type or Carnegie class 42 Table 5.5 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? Broken out by enrollment 42 Table 5.6 What percentage of the library's spending on audiobooks in the past year was accounted for by spending through Amazon? Broken out by annual tuition, $ 42 Table To the best of your knowledge has your library purchased any of the following through Amazon in the past year? 43 Table 6.1.1 Has your library purchased library shelving or furniture through Amazon in the past year? 43 Table 6.1.2 Has your library purchased library shelving or furniture through Amazon in the past year? Broken out by number of full time equivalent employees in the library 43 Table 6.1.3 Has your library purchased library shelving or furniture through Amazon in the past year? Broken out for public and private colleges/universities 43 Table 6.1.4 Has your library purchased library shelving or furniture through Amazon in the past year? Broken out by type or Carnegie class 43 Table 6.1.5 Has your library purchased library shelving or furniture through Amazon in the past year? Broken out by enrollment 44 Table 6.1.6 Has your library purchased library shelving or furniture through Amazon in the past year? Broken out by annual tuition, $ 44 Table 6.2.1 Has your library purchased videos through Amazon in the past year? 44 Table 6.2.2 Has your library purchased videos through Amazon in the past year? Broken out by number of full time equivalent employees in the library 44 Table 6.2.3 Has your library purchased videos through Amazon in the past year? Broken out for public and private colleges/universities 44 Table 6.2.4 Has your library purchased videos through Amazon in the past year? Broken out by type or Carnegie class 45 Table 6.2.5 Has your library purchased videos through Amazon in the past year? Broken out by enrollment 45 Table 6.2.6 Has your library purchased videos through Amazon in the past year? Broken out by annual tuition, $ 45 Table 6.3.1 Has your library purchased computer or printer supplies through Amazon in the past year? 45 Table 6.3.2 Has your library purchased computer or printer supplies through Amazon in the past year? Broken out by number of full time equivalent employees in the library 46 Table 6.3.3 Has your library purchased computer or printer supplies through Amazon in the past year? Broken out for public and private colleges/universities 46 Table 6.3.4 Has your library purchased computer or printer supplies through Amazon in the past year? Broken out by type or Carnegie class 46 Table 6.3.5 Has your library purchased computer or printer supplies through Amazon in the past year? Broken out by enrollment 46 Table 6.3.6 Has your library purchased computer or printer supplies through Amazon in the past year? Broken out by annual tuition, $ 47 Table 6.4.1 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? 47 Table 6.4.2 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? Broken out by number of full time equivalent employees in the library 47 6|Page Academic Library Use of Amazon Table 6.4.3 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? Broken out for public and private colleges/universities 47 Table 6.4.4 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? Broken out by type or Carnegie class 48 Table 6.4.5 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? Broken out by enrollment 48 Table 6.4.6 Has your library purchased tablets, laptops, desktops of other computing devices through Amazon in the past year? Broken out by annual tuition, $ 48 Table 6.5.1 Has your library purchased software through Amazon in the past year? 48 Table 6.5.2 Has your library purchased software through Amazon in the past year? Broken out by number of full time equivalent employees in the library 49 Table 6.5.3 Has your library purchased software through Amazon in the past year? Broken out for public and private colleges/universities 49 Table 6.5.4 Has your library purchased software through Amazon in the past year? Broken out by type or Carnegie class 49 Table 6.5.5 Has your library purchased software through Amazon in the past year? Broken out by enrollment 49 Table 6.5.6 Has your library purchased software through Amazon in the past year? Broken out by annual tuition, $ 50 Table 6.6.1 Has your library purchased online courses through Amazon in the past year? 50 Table 6.6.2 Has your library purchased online courses through Amazon in the past year? Broken out by number of full time equivalent employees in the library 50 Table 6.6.3 Has your library purchased online courses through Amazon in the past year? Broken out for public and private colleges/universities 50 Table 6.6.4 Has your library purchased online courses through Amazon in the past year? Broken out by type or Carnegie class 51 Table 6.6.5 Has your library purchased online courses through Amazon in the past year? Broken out by enrollment 51 Table 6.6.6 Has your library purchased online courses through Amazon in the past year? Broken out by annual tuition, $ 51 Table 6.7.1 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? 51 Table 6.7.2 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? Broken out by number of full time equivalent employees in the library 52 Table 6.7.3 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? Broken out for public and private colleges/universities 52 Table 6.7.4 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? Broken out by type or Carnegie class 52 Table 6.7.5 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? Broken out by enrollment 52 Table 6.7.6 Has your library purchased CD/vinyl or other music medium through Amazon in the past year? Broken out by annual tuition, $ 53 Table 6.8.1 Has your library purchased wireless access equipment through Amazon in the past year? 53 Table 6.8.2 Has your library purchased wireless access equipment through Amazon in the past year? Broken out by number of full time equivalent employees in the library 53 7|Page Academic Library Use of Amazon Table 6.8.3 Has your library purchased wireless access equipment through Amazon in the past year? Broken out for public and private colleges/universities 53 Table 6.8.4 Has your library purchased wireless access equipment through Amazon in the past year? Broken out by type or Carnegie class 54 Table 6.8.5 Has your library purchased wireless access equipment through Amazon in the past year? Broken out by enrollment 54 Table 6.8.6 Has your library purchased wireless access equipment through Amazon in the past year? Broken out by annual tuition, $ 54 Table 6.9.1 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? 54 Table 6.9.2 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? Broken out by number of full time equivalent employees in the library 55 Table 6.9.3 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? Broken out for public and private colleges/universities 55 Table 6.9.4 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? Broken out by type or Carnegie class 55 Table 6.9.5 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? Broken out by enrollment 55 Table 6.9.6 Has your library purchased mobile computing recharging terminals, nodes or other means through Amazon in the past year? Broken out by annual tuition, $ 56 Table What was the library's approximate total spending on print books for each of the following years? 57 Table 7.1.1 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? 57 Table 7.1.2 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? Broken out by number of full time equivalent employees in the library 57 Table 7.1.3 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? Broken out for public and private colleges/universities 57 Table 7.1.4 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? Broken out by type or Carnegie class 58 Table 7.1.5 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? Broken out by enrollment 58 Table 7.1.6 What was the library's approximate total spending on print books in 2017-18 academic or fiscal year? Broken out by annual tuition, $ 58 Table 7.2.1 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? 58 Table 7.2.2 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? Broken out by number of full time equivalent employees in the library 59 Table 7.2.3 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? Broken out for public and private colleges/universities 59 Table 7.2.4 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? Broken out by type or Carnegie class 59 Table 7.2.5 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? Broken out by enrollment 60 8|Page Academic Library Use of Amazon Table 7.2.6 What was the library's approximate total spending on print books in 2018-19 academic or fiscal year (anticipated)? Broken out by annual tuition, $ 60 Table Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from any of the following venues (if none for a particular venue put in "0") The answers here should be a percentage and add to 100% 61 Table 8.1.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? 61 Table 8.1.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? Broken out by number of full time equivalent employees in the library 61 Table 8.1.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? Broken out for public and private colleges/universities 61 Table 8.1.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? Broken out by type or Carnegie class 62 Table 8.1.5 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? Broken out by enrollment 62 Table 8.1.6 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Eastern Book Company? Broken out by annual tuition, $ 62 Table 8.2.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? 63 Table 8.2.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? Broken out by number of full time equivalent employees in the library 63 Table 8.2.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? Broken out for public and private colleges/universities 63 Table 8.2.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? Broken out by type or Carnegie class 63 Table 8.2.5 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? Broken out by enrollment 64 Table 8.2.6 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Midwest Library Services? Broken out by annual tuition, $ 64 Table 8.3.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? 64 Table 8.3.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? Broken out by number of full time equivalent employees in the library 64 Table 8.3.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? Broken out for public and private colleges/universities 65 Table 8.3.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? Broken out by type or Carnegie class 65 9|Page Academic Library Use of Amazon Table 8.3.5 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? Broken out by enrollment 65 Table 8.3.6 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Gobi Library Services? Broken out by annual tuition, $ 66 Table 8.4.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? 66 Table 8.4.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? Broken out by number of full time equivalent employees in the library 66 Table 8.4.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? Broken out for public and private colleges/universities 66 Table 8.4.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? Broken out by type or Carnegie class 67 Table 8.4.5 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? Broken out by enrollment 67 Table 8.4.6 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from ProQuest/Coutts/Ingram? Broken out by annual tuition, $ 67 Table 8.5.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? 67 Table 8.5.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? Broken out by number of full time equivalent employees in the library 68 Table 8.5.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? Broken out for public and private colleges/universities 68 Table 8.5.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? Broken out by type or Carnegie class 68 Table 8.5.5 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? Broken out by enrollment 69 Table 8.5.6 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Amazon? Broken out by annual tuition, $ 69 Table 8.6.1 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Barnes and Noble? 69 Table 8.6.2 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Barnes and Noble? Broken out by number of full time equivalent employees in the library 69 Table 8.6.3 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Barnes and Noble? Broken out for public and private colleges/universities 70 Table 8.6.4 Approximately what percentage of print book purchases in the past year were accounted for by purchases through or from Barnes and Noble? Broken out by type or Carnegie class 70 10 | P a g e Academic Library Use of Amazon 19) N/A 20) Children's literature is purchased through Gobi We purchase directly from Oxford when they have a sale Most other is from Amazon 21) Some books are only available through small press publishers or book stores, in which case we may purchase there 22) No 23) If no discount given, we'll order from Gobi MA or PHD Granting 1) Rush orders 2) We use it for pretty much everything 3) We typically use it for mainstream publishers For the specialty titles, we typically go directly to the publisher/distributor 4) We use only for books not available via our main suppliers, in particular AV material 5) As I said, Amazon is primarily used for reserves titles requested by faculty 6) N/A 7) N/A 8) rush books, primarily, and test prep materials 9) We get a variety of materials from Amazon but our primary focus are trade materials and resources we need in a hurry 10) We buy all kinds of materials from Amazon 11) Only if a book on a professor's required and recommended book lists is not available through GOBI 12) It depends on the discount We buy used books as well and try to use other platforms, and or marketplace sellers other than Amazon itself 13) No, we use Amazon for most all of our print book and media purchases 14) I think we use it fairly often for children's and young adult literature purchases I'm not sure about other kind of purchases 15) If it is needed ASAP, Amazon is used 16) If placing a big order for university press titles that are discretionary spending titles I will use my regular book jobber 17) Cost is the primary determining factor for choosing a vendor, but if I need the book quickly, I usually choose Amazon 18) In addition to new, we also use Amazon for used copies and out of print books 19) See answer #16 20) Amazon is the first source I go to for any library related purchases 21) If GOBI cannot supply, go to Amazon 22) When we need something in a hurry 23) We use Amazon for Out of Print purchases and occasionally for rush orders 24) Rush orders, some DVD 25) All types No distinction 26) Research University 84 | P a g e Academic Library Use of Amazon 1) We have restrictions on the types of materials we will purchase, i.e the library does not buy textbooks except in very specific instances These restrictions are not particular to Amazon 2) N/A 3) Non medical books 4) Out of print, popular level video, super rush, print on demand (i.e., when only available via Amazon) 5) If it's available via Amazon, but not GOBI, we order it through Amazon; additionally, we order rush titles from Amazon 6) Children's Literature and Manipulatives 7) For rush purchasing 8) I don't know 85 | P a g e Academic Library Use of Amazon Table 11.1 How much did your library spend on textbooks in the past year? Entire sample Mean 2949.73 Median 0.00 Minimum 0.00 Maximum 60000.00 Table 11.2 How much did your library spend on textbooks in the past year? Broken out by number of full time equivalent employees in the library Number of full time equivalent employees in the library Less than 10 10-30 More than 30 Mean Median Minimum Maximum 747.37 3254.30 5700.00 0.00 100.00 100.00 0.00 0.00 0.00 5500.00 20000.00 60000.00 Table 11.3 How much did your library spend on textbooks in the past year? Broken out for public and private colleges/universities Is your college or university private or public? Private College Public College 86 | P a g e Mean Median Minimum Maximum 3126.06 2616.67 100.00 0.00 0.00 0.00 60000.00 20000.00 Academic Library Use of Amazon Table 11.4 How much did your library spend on textbooks in the past year? Broken out by type or Carnegie class What is your college or university's approximate Carnegie class? Community College 4-Year College MA or PHD Granting Research University Mean Median Minimum Maximum 5200.00 500.00 0.00 20000.00 2191.80 3328.26 0.00 0.00 0.00 0.00 16500.00 60000.00 1750.00 1000.00 0.00 5000.00 Table 11.5 How much did your library spend on textbooks in the past year? Broken out by enrollment Enrollment Less than 2000 2000 - 5000 More than 5000 Mean 836.36 2420.43 6318.75 Median 0.00 625.00 1000.00 Minimum 0.00 0.00 0.00 Maximum 15000.00 16500.00 60000.00 Table 11.6 How much did your library spend on textbooks in the past year? Broken out by annual tuition, $ Annual Tuition, $ Less than 15000 15000 - 30000 More than 30000 87 | P a g e Mean Median Minimum Maximum 2644.44 0.00 0.00 20000.00 1593.33 4309.79 0.00 500.00 0.00 0.00 16500.00 60000.00 Academic Library Use of Amazon Table 12.1 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Entire sample Mean 25.98 Median 0.00 Minimum 0.00 Maximum 100.00 Table 12.2 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Broken out by number of full time equivalent employees in the library Number of full time equivalent employees in the library Less than 10 10-30 More than 30 Mean Median Minimum Maximum 27.62 31.21 16.43 0.00 0.00 0.00 0.00 0.00 0.00 100.00 100.00 90.00 Table 12.3 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Broken out for public and private colleges/universities Is your college or Mean university private or public? Private College 25.89 Public College 26.19 88 | P a g e Median Minimum Maximum 0.00 0.00 0.00 0.00 100.00 100.00 Academic Library Use of Amazon Table 12.4 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Broken out by type or Carnegie class What is your college or university's approximate Carnegie class? Community College 4-Year College MA or PHD Granting Research University Mean Median Minimum Maximum 4.00 0.00 0.00 20.00 24.45 31.04 0.00 5.00 0.00 0.00 100.00 100.00 30.00 10.00 0.00 90.00 Table 12.5 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Broken out by enrollment Enrollment Less than 2000 2000 - 5000 More than 5000 Mean 22.88 31.36 25.94 Median 0.00 2.50 0.00 Minimum 0.00 0.00 0.00 Maximum 100.00 100.00 100.00 Table 12.6 What percentage of the library's textbook purchases or rentals by dollar volume in the past year were accounted for by purchases from Amazon? Broken out by annual tuition, $ Annual Tuition, $ Less than 15000 15000 - 30000 More than 30000 89 | P a g e Mean Median Minimum Maximum 26.25 0.00 0.00 100.00 24.93 26.48 0.00 0.00 0.00 0.00 100.00 100.00 Academic Library Use of Amazon Table 13.1 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Entire sample Mean 21468.36 Median 1632.50 Minimum 0.00 Maximum 500000.00 Table 13.2 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Broken out by number of full time equivalent employees in the library Number of full time equivalent employees in the library Less than 10 10-30 More than 30 Mean Median Minimum Maximum 2428.25 14889.46 63861.82 150.00 5000.00 980.00 0.00 0.00 0.00 20000.00 125000.00 500000.00 Table 13.3 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Broken out for public and private colleges/universities Is your college or university private or public? Private College Public College 90 | P a g e Mean Median Minimum Maximum 7517.59 58670.42 950.00 1932.50 0.00 0.00 125000.00 500000.00 Academic Library Use of Amazon Table 13.4 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Broken out by type or Carnegie class What is your college or university's approximate Carnegie class? Community College 4-Year College MA or PHD Granting Research University Mean Median Minimum Maximum 3677.50 2100.00 0.00 9000.00 21273.44 4232.67 950.00 494.00 0.00 0.00 180000.00 25000.00 126495.00 2990.00 0.00 500000.00 Table 13.5 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Broken out by enrollment Enrollment Less than 2000 2000 - 5000 More than 5000 Mean 2828.75 25003.79 53798.00 Median 87.50 4000.00 1490.00 Minimum 0.00 0.00 0.00 Maximum 25000.00 180000.00 500000.00 Table 13.6 How much did the library spend on subscriptions to magazines in the past year? (exclude spending on academic and scholarly journals) Broken out by annual tuition, $ Annual Tuition, $ Less than 15000 15000 30000 More than 30000 91 | P a g e Mean Median Minimum Maximum 40474.23 1865.00 0.00 500000.00 15921.25 400.00 0.00 180000.00 11967.79 5000.00 0.00 125000.00 Academic Library Use of Amazon Table 14.1 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Entire sample Mean 0.21 Median 0.00 Minimum 0.00 Maximum 10.00 Table 14.2 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Broken out by number of full time equivalent employees in the library Number of full time equivalent employees in the library Less than 10 10-30 More than 30 Mean Median Minimum Maximum 0.56 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 10.00 0.00 0.00 Table 14.3 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Broken out for public and private colleges/universities Is your college or Mean university private or public? Private College 0.32 Public College 0.00 92 | P a g e Median Minimum Maximum 0.00 0.00 0.00 0.00 10.00 0.00 Academic Library Use of Amazon Table 14.4 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Broken out by type or Carnegie class What is your college or university's approximate Carnegie class? Community College 4-Year College MA or PHD Granting Research University Mean Median Minimum Maximum 0.00 0.00 0.00 0.00 0.56 0.00 0.00 0.00 0.00 0.00 10.00 0.00 0.00 0.00 0.00 0.00 Table 14.5 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Broken out by enrollment Enrollment Less than 2000 2000 - 5000 More than 5000 Mean 0.50 0.00 0.00 Median 0.00 0.00 0.00 Minimum 0.00 0.00 0.00 Maximum 10.00 0.00 0.00 Table 14.6 How much of the library's spending on magazines in the past year, including subscriptions, was accounted for by purchases through Amazon? Broken out by annual tuition, $ Annual Tuition, $ Less than 15000 15000 - 30000 More than 30000 93 | P a g e Mean Median Minimum Maximum 0.00 0.00 0.00 0.00 0.00 0.48 0.00 0.00 0.00 0.00 0.00 10.00 Academic Library Use of Amazon What else does the library purchase from Amazon that you have not noted in prior answers? Broken out by what is your college or university's approximate Carnegie class Community College 1) nothing 2) Office supplies, book repair supplies 3) Mostly DVDs 4) Some office supplies and decorating supplies 5) DVDs 4-Year College 1) Technology accessories, some office supplies 2) Educational manipulatives 3) Office supplies 4) certain office supplies 5) Office supplies, mending materials, wireless keyboards/mouse 6) computer parts/pieces some basic office supplies 7) Promotional supplies, incidentals 8) Coffee and tea, office supplies (staplers, notepads, rubber cement, laminator, etc.) 9) we buy from Amazon books, DVDs, CDs and that's it 10) 3d printing filament robotics kits 11) Office supplies, study room supplies (white boards, etc.), some furniture 12) nothing 13) Water filters, snacks for library events, breakroom supplies 14) nothing 15) Office supplies, some equipment and electronics (vacuum, TV, etc.) 16) Office supplies 17) Office supplies, prizes 18) office supplies MA or PHD Granting 1) Some supplies and other objects needed in quick turn around 2) storage containers for kits and other unusual collection items 3) Nothing (only books and AV) 4) Signage and incidentals 5) N/A 6) office supplies 7) Popcorn packs for our popcorn machine that we use for special events Keurig machine for the office as well as coffee Shipping supplies sometimes, depending on special requirements and pricing Air filters for the dehumidifiers 8) Rubber address stamps 9) nothing 94 | P a g e Academic Library Use of Amazon 10) some office supplies 11) Supplies 12) Some office supplies and event swag 13) supplies for our public coffee maker 14) gift cards for employee recognition general office supplies 15) movies on DVD 16) Supplies, such a toner Recently purchased charging station Use Amazon for some video, and music CDs 17) Supplies 18) Some office supplies 19) Video games Research University 1) I can't think of anything else 2) n/a 3) n/a 4) Digital Picture Frame 5) I don't know 95 | P a g e Academic Library Use of Amazon What advice can you offer your peers about how your library can benefit (or not) from Amazon? Broken out by what is your college or university's approximate Carnegie class Community College 1) none 2) Compare cost to Amazon, because they are usually less expensive than other vendors, but not always 3) I use Smiles.Amazon.com so our college foundation office benefits from my purchases A percentage is donated back to our foundation for scholarships and such 4) Always go to Amazon first for great used copies and for publications from Lippincott, FA Davis, and other publishers for better prices 4-Year College 1) Shipping is fast, print books are cheaper than from library vendors, more obscure or out of print texts can still be found on the site, you can have one login for all library staff, orders are easy to keep track of However, there is NO good way to purchase or utilize eBooks from Amazon Kindle Unlimited was tried but it did not work for us because it was not feasible to provide access This is very frustrating 2) It is fast and often provides great variety 3) Invoicing continues to get more difficult with Amazon as they push marketplace sellers Purchases are made in error because of their interface to users 4) A Prime membership saves us a great deal on shipping costs Avoid purchasing books from vendors selling via Amazon marketplace - we have had very poor results Books are seldom as subscribed and rarely in condition sufficient for adding to a circulating collection 5) I think Amazon Prime would pay for itself and allow us to offer amazing service to our patrons 6) Don't count on them to respond when they don't send the entire order 7) Make use of Amazon Prime and college/institutional discounts through Amazon for best pricing Selection of titles available at Amazon is excellent 8) It's easy to search purchase history and pull up invoices Amazon sometimes splits the charges really weird, so it can be difficult to audit monthly spending, but overall it saves time and money We use it enough to justify Prime, and the two day delivery is really nice for rush items 9) Use their fast and free prime shipping for rush items 10) Amazon is a reliable and fast source for book purchases 11) Over time, it became clear that Amazon was both faster and cheaper for purchasing library supplies and books As much as some of my coworkers would prefer I purchase office supplies from a local company, our budget can no longer support that 12) It's good to have an account with Amazon to purchase things you need quickly 13) Amazon prime is a great bargain for libraries 96 | P a g e Academic Library Use of Amazon 14) Amazon often offers the best prices and quickest shipping of select items Business accounts and tax exempt accounts are also available if needed 15) Try another vendor and keep track of their price and what you could have gotten it from on Amazon and see if the savings is worth the lack of service 16) I try to set aside some of my budget for purchases through local book stores and small presses MA or PHD Granting 1) If you need it quickly, purchase from Amazon If not, shop around, you may be able to get it for less somewhere else 2) Amazon is the best value for our library We don't need to come up with any annual minimums in order to receive special rates or shipping Our system has evolved over the years I am not sure well this system would be accepted by stakeholders that currently use a book jobber There are a lot of convenient features absent in this method such as seamless integration with the ILS although the system is constantly improving 3) We are not in a position to offer advice to others as we use Amazon in a very limited way 4) Consider your needs, how timely the fulfilling of that need is, and whether or not you are directly buying from Amazon or from the Marketplace 5) Amazon fills a niche for us but there are drawbacks The invoicing system is less sophisticated than other vendors and the number of single shipped titles increases our workload And the amount on non-recyclable packaging that we receive is problematic for us as we have a concerted institutional effort to reduce waste 6) Use judiciously 7) eBooks from Amazon are mostly Kindle books They are not available for libraries to purchase through a database vendor for multiple use We order eBooks from Ebsco, ProQuest, and Project Muse through GOBI We also get eBooks in group packages from MOBIUS and ATLA 8) It can save money in the short-term, but the long-term effects are unknown as Amazon tries to put smaller companies out of business We try to be selective about what we order directly from Amazon, and often buy new or used copies from their marketplace sellers, as well as other businesses 9) Enroll in Amazon Business account (free version) that offers free shipping for $25 orders Use wish lists for subject selectors Create EOD records using the CSV file generated by Amazon and MARCEDIT this speeds up the order process in the ILS dramatically You can also assign PO#s, funds, and selectors to orders Depending on your workflow, you can really a lot with a little But the bigger your operation, the more likely you will want to go with a Jobber At some point, you'll save more money in time spent rather than the actual cost of the book 10) see comment in re to children's and young adult/our budget is really small and I am very hesitant to purchase books if they will simply sit on shelf, being able to a mini review reduces shelf wasters 11) Quick shipment and good pricing 97 | P a g e Academic Library Use of Amazon 12) You have to decide whether to use Amazon or not based on your library culture and budget We are a small library with a limited budget Amazon has competitive pricing and no shipping fees if you connect to a Prime account this helps with our budget Also, the fast turnaround time and ability to track packages are helpful in fulfilling last minute or rush requests 13) It's often faster, and good customer service 14) Often, they are cheaper and speedier than the usual booksellers The difficulty is that they don't integrate easily with automated ordering and invoicing 15) Having Amazon Prime and an Amazon Corporate Credit account are invaluable tools 16) Personally I love ordering from Amazon They give good discounts and orders are filled in a hurry But in my new position I no longer am in charge of collection development Our collection development librarian resents Amazon's huge market share and so has stuck with Eastern 17) Amazon responds quickly, has wide variety 18) Timely fill-rate cannot be matched by traditional book vendors Availability of out-ofprint materials through Amazon's third-party vendors is exceptional Research University 1) Merely another outlet for Title acquisitions Good place to get used Titles 2) n/a 3) Amazon has become a necessary evil We are grateful that resellers use Amazon to sell out of print titles, promoting a central sales forum 4) We used the discounts to buy more books 5) We wish our regular book vendor could supply books at the speeds and prices that Amazon does! We don't want our book vendor to go out of business, but expectations for speed are just much higher since Amazon came along Of course, our vendor does forms and approvals too, which Amazon cannot Our main challenge with Amazon (in Canada) is that institutional accounts are not allowed, so books are ordered and paid for one by one on an institutional credit card We wish Amazon would allow Canadian institutions to have accounts and monthly invoices 6) I m not sure 98 | P a g e .. .Academic Library Use of Amazon 2|Page Academic Library Use of Amazon Table of Contents THE QUESTIONNAIRE 14 PARTICIPANTS LIST 18 Characteristics of the... 26 68 Academic Library Use of Amazon SUMMARY OF MAIN FINDINGS Purchases of Microfilm Scanner or Readers from Amazon We asked: to the best of your knowledge has your library purchased any of the... from Amazon 26 | P a g e Academic Library Use of Amazon Percentage of Academic Libraries with an Amazon Prime Account We asked: does your library have an Amazon Prime account? Close to 59% of the