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Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 12: Organizational Power and Politics. After reading this chapter, you should be able to: Define the meaning of power and counterpower. Describe the five bases of power in organizations. Explain how information relates to power in organizations. Discuss the four contingencies of power. Discuss the role of power in sexual harassment. Explain how organizational power creates problems in romantic relationships at work. Summarize the advantages and disadvantages of organizational politics. List six types of political activity found in organizations. Describe the conditions that encourage organizational politics. Identify ways to control dysfunctional organizational politics.
Chapter 12: Organizational Power and Politics 12-1 Power in organizational settings is defined as: a Using formal authority on others to achieve organizational goals b Any attempt to influence others using one's wit and knowledge c The application of rewards and sanctions in ways that reinforces desired behaviour d The capacity of an individual, team, or organization to influence others e Cultivating social relationships with others for the purpose of accomplishing one's goals The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 12-2 Lee, a loans officer at Canbank Corp., often arrives late for work His manager would normally dismiss someone in this situation However, the manager tolerates Lee's behaviour (with the occasional reminder and warning) because Lee is one of the best people in the bank to secure new loans In this situation, Lee has: a referent power b counterpower c legitimate power d delinquent power e no power over the manager The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-3 Jack is an employee at ABC Corp Susan is Jack's immediate supervisor The contemporary literature on organizational power would say that: a Jack is dependent on Susan, whereas Susan is independent of Jack b Jack and Susan are independent of each other c Jack and Susan are interdependent on each other d Susan is dependent on Jack, whereas Jack is independent of Susan e Susan and Jack are independent of each other The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 12-4 The capacity of a person, team, or organization to keep a more powerful person or group in the exchange relationship is called a discretion power b coercive power c counterpower d visible power e centrality power The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 12-5 Which of these sources of power originates from the power holder's own characteristics? a Reward b Expert c Coercive d Legitimate e All of these The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-6 Which of these powers is the capacity to influence others through formal authority? a Reward b Referent c Expert d Legitimate e Coercive The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 12-7 If a manager controls the allocation of pay, promotion, and work assignments, and then uses them to achieve compliance from employees, s/he is said to be using which power? a Referent b Reward c Expert d Counterpower e None of these The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-8 The capacity to influence others through the ability to apply punishment refers to power a referent b coercive c expert d legitimate e reward The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-9 Which source of power are employees gaining as society moves from an industrial to a knowledge-based economy a Expert b Coercive c Referent d Legitimate e Reward The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 12-10 Employees who are able to cope with organizational uncertainty: a are mainly using their expert power b tend to lack power in organizations c have high levels of rewards and referent power d have low centrality and high substitutability e have all of the above The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 12-11 Which of these is a contingency of power in organizations? a Expertise b Coercion c Rewards d All of the above e None of the above The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 12-12 A maintenance group destroys the manuals for repairing a special piece of equipment, which has been altered from the original model This action will likely increase power among maintenance employees by: a Increasing centrality b Increasing substitutability c Decreasing centrality d Decreasing substitutability e Decreasing their expertise The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 12-13 People and work units can increase their power through nonsubstitutability using all of these ways EXCEPT: a controlling knowledge b differentiation c absorption d controlling labour e controlling tasks The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 12-14 Which source of power usually generates resistance by the person or department being influenced? a Reward b Expert c Legitimate d Referent e Coercive The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 12-15 Forming coalitions and cultivating networks are best described as forms of: a Groupthink b Organizational politics c Counterpower d Substitutability e Legitimate power The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-16 According to the textbook, power and politics problems in office romances should be minimized by: a removing employees from positions of organizational power over their partner in the relationship b prohibiting employees from have intimate relationships with coworkers c ensuring that employees keep their intimate relationships with coworkers quiet so that other employees and corporate leaders not know about this d dismissing the junior employee in the relationship so the more senior person does not abuse his/her position of power e Requiring employees to sign a "love form" whenever they have an intimate relationship or would like to form such a relationship with another employee The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 12-17 Cultivating social relationships with others to accomplish one's goals is known as a managing impressions b mentoring c networking d creating obligations e coalition building The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 12-18 People who frequently use power to manipulate others toward their own personal goals probably have: a a strong need for socialized power b high Machiavellian values c expert power d an external locus of control e a high power distance The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 12-19 The textbook explains that sexual harassment is typically caused by which two factors? a Networking and expert power b Ambiguous work rules and too many resources c Mentoring and nonsubstitutability d Referent power and "love forms" e An abuse of power and stereotyping the victim as subservient The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) TRUE or FALSE 12-1 Power does not exist until the power holder actually possesses something that another person values True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-2 The most basic prerequisite of power is that one party believes he or she is dependent on the other for something of value True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 12-3 Counterpower usually results in executives abusing their power for personal gain True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-4 According to French and Raven, legitimate, expert and referent power sources are derived from the power holder's position True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-5 People in high power distance cultures are more likely to comply with legitimate power than people in low power distance cultures True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 12-6 The wheel formation information flow structure allows some employees to gain power through information control True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 12-7 The centralized information control structure is most compatible with knowledge management and team-based organization concepts True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-8 Technology is a substitute for employees and, consecutively, reduces union power True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 12-9 An employee's ability to influence others increases as the source of his or her power becomes more nonsubstitutable True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 12-10 Resistance is the most likely outcome of referent power True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-11 Networking is the obligation to help someone who has once helped you True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-12 People with an external locus of control are more likely than those with an internal locus of control to engage in political behaviour True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 12-13 According to research, women are more likely to personally take blame, whereas men are more likely to assign blame to others True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) ... factors? a Networking and expert power b Ambiguous work rules and too many resources c Mentoring and nonsubstitutability d Referent power and "love forms" e An abuse of power and stereotyping the... organization to keep a more powerful person or group in the exchange relationship is called a discretion power b coercive power c counterpower d visible power e centrality power The question was not... uncertainty: a are mainly using their expert power b tend to lack power in organizations c have high levels of rewards and referent power d have low centrality and high substitutability e have all of