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Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 9: Team Dynamics. After reading this chapter, you should be able to: Define teams. Distinguish departmental teams from teambased organizations. Explain why virtual teams are becoming more common. Outline the model of team effectiveness. Identify six organizational and team environmental elements that influence team effectiveness. Explain the influence of the teams task, composition, and size on team effectiveness. Describe the five stages of team development. Identify four factors that shape team norms. List six factors that influence team cohesiveness. Discuss the limitations of teams. Explain how companies minimize social loafing. Summarize the four types of team building.
Chapter 9: Team Dynamics 9-1 Which of these are formal temporary teams that investigate a particular problem and disband when a decision is made? a Quality circles b Self-directed work teams c Virtual teams d Task forces e Coalition groups The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 9-2 Which of these are usually temporary teams formed spontaneously to develop products or solve complex problems a Communities of practice b Management teams c Skunkworks d Self-directed work teams e Quality circles The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9-3 Which of these are cross-functional groups that operate across space, time, and organizational boundaries with members who communicate mainly through electronic technologies? a Skunkworks b Quality circles c Virtual teams d Management teams e Self-directed work teams The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9-4 Virtual teams are increasingly necessary because of: a Globalization b Social loafing c Technology d Production-based work e B and c only The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 9-5 Which of these is NOT an element in the organizational and team environment that influence team effectiveness? a Reward systems b Physical space c Communication systems d Team cohesiveness e Organizational leadership The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 9-6 A homogeneous team is better than a heterogeneous team: a in situations where the team must reach the performing stage of team development quickly b on complex projects and tasks requiring innovative solutions c When the team needs to gain support from a variety of diverse groups in the organization d When the team requires a broad base of knowledge, experience, and perspectives e Under all of these conditions The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 9-7 Which stage of the team development model is marked by interpersonal conflict as members compete for leadership and other roles in the team? a Adjourning b Forming c Storming d Performing e Norming The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9-8 Forming, storming, and norming refer to: a The three elements of team effectiveness b Three roles found in all organizational teams c The three main causes of team cohesiveness d The main stages of social loafing e The first three stages of team development The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 9-9 The informal rules and expectations that groups establish to regulate the behaviour of their members is called a norms b roles c cohesiveness d interdependence e composition The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 9-10 Initiator, evaluator, and harmonizer are: a Ways that people engage in social loafing b Types of team roles c Ways to weaken team cohesiveness d The first three stages of team development e Three of the main team building strategies The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 9-11 The degree of attraction people feel toward the team and their motivation to remain members is called: a Social loafing b Team roles c Task interdependence d Team cohesiveness e Team composition The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 9-12 Which of these factors is NOT identified in the textbook as a cause of team cohesiveness? a Member similarity b Team size c Team success d Member interaction e Forming coalitions The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 9-13 Team cohesiveness tends to be stronger by: a ensuring that the team has at least 25 members at all times b making it relatively easy to become a team member c creating or sensitizing the team to an external threat to its existence or goal accomplishment d ensuring that team members have independent tasks from other team members e Ensuring that both 'b' and 'd' exist The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9-14 Which of these teams become cohesive more easily? a Virtual b Homogeneous c Management d Large e Heterogeneous The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 9-15 The extent that cohesiveness results in higher team performance depends on: a whether the team is small enough b the extent to which team is heterogeneous c the extent that team norms are consistent with organizational goals d the ease of entry into the group e All of these The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9-16 Which of the following refers to the situation in which people perform at a lower level when working in groups than when working alone? a social loafing b team development c team building d skunkworks e team cohesiveness The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 9-17 Dialogue is typically associated with which type of team building? a Goal setting b Role definition c Problem solving d Interpersonal process e Both 'a' and 'c' The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) TRUE or FALSE 9-1 All groups are teams, but not all teams are groups True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-2 Team-based organizations are typically formed around quality circles True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-3 One factor that has made virtual teamwork feasible is the shift towards knowledge-based rather than production-based work True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-4 Informal groups exist primarily to fulfil personal rather than organizational needs True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-5 Recent evidence suggests that companies with the best team dynamics are more likely to have individual-based rewards and merit increases determined by the individual's contribution to the team True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-6 Two team processes are team norms and cohesiveness True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-7 Teams tend to work better when there are fewer layers of management and they have more autonomy to accomplish their work True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-8 Teams are best suited for tasks with high interdependence among team members True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-9 The optimal team size is usually more than 20 people True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-10 During the forming stage, team members begin to sort out the specific features of different roles as well as to identify the members responsible for each role True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-11 One way to improve team norms is to select people who bring desirable norms to the group True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-12 Smaller teams tend to be more cohesive then larger teams True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 9-13 External threats and inter-team rivalries tend to reduce a team's cohesiveness True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 9-14 Dialogue is an important activity in team building True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) ... answered questions) 9- 5 Recent evidence suggests that companies with the best team dynamics are more likely to have individual-based rewards and merit increases determined by the individual's contribution... (Coaching responses are only available for answered questions) 9- 9 The informal rules and expectations that groups establish to regulate the behaviour of their members is called a norms b roles c cohesiveness... circles c Virtual teams d Management teams e Self-directed work teams The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 9- 4 Virtual