BUILDING INFORMATION SYSTEM TO IMPROVE EFFICIENCY AND BUSINESS MANAGEMENT DURING 2012-2016 IN NAMDUOC PHARMACEUTICAL JOINT STOCK COMPANY Contents History: 2 Situation Analysis .2 Assess the strengths and weaknesses of the product according to the SWOT model Comparative analysis of the three competitors in the industry Analysis of experiences and lessons learned from other businesses at home and abroad The application of information technology solutions in the industry Strategic application of information technology and e-commerce Action plans and specific targets References Management information systems in Namduoc Copany Page 1 History: Joint-stock Company Nam Duoc was established in 1st Jan 2004 In September 2006, the Company completed the plant construction of pharmaceutical production according standards GMP - WHO, GSP, GLP Charter capital is 56.8 billion dong (Fifty six billion eight hundred million dong) Business Scope of the company is buy sell, signed pharmaceutical send, cosmetics, food; page medical equipment; Consulting, training and services technology transfer pharmaceutical, cosmetics; aquaculture, collection buy processing pharmaceutical materials and business pharmaceutical materials Situation Analysis a Awareness: Although positive updates and applications to take advantage of the convenience due to the development of information technology brought back, but business leaders still not have an overall strategy, agree on leverage and application of information Management information systems in Namduoc Copany Page technology for business The planning application is stopped in case the solution b Infrastructure: So far, the year is basically equipped to work for all officials and employees with computer work, including desktops and laptops; 100% of managers have used laptop 100% of the computers are connected via ADSL network devices or network devices Dcom 3G Yet so far, the year is still no server to host the database and still through the servers, rent Host of external partners c Application software: Approximately 50% of the computers are equipped with a proprietary operating system Window XP; addition, 100% of the computer using anti-virus software of BKAV or Kapersky Besides other software applications are fully equipped to serve to improve work efficiency d E-portal system and corporate website: South Pharmacy is now the largest number of Web sites in the pharmaceutical industry This website next to the purpose of promoting the brand of the enterprise, the channel is connected to the enterprise information with consumers, where daily information consultation with consumers Every day, tens of thousands of hits on the website of the year  www.namduoc.vn  http://viemxoang.vn  http://tienmankinh.vn  http://www.yeusinhly.com.vn Management information systems in Namduoc Copany Page  http://benhtri.com.vn  http://hamengan.com.vn  http://benhxuongkhop.vn e Workforce: Currently, the year is only a worker with information technology management work mainly corporate website; What other website is managed by the brand (Brand Manager)treatment Administrative staff also assist departments in monitoring, management and maintenance of computer and internet connection f E-commerce applications: South Pharmacy has been rebuilt website system suitable for e-commerce applications and online sales However, the active still lack strategic, not drastic and deployment associated with the overall marketing strategy Assess the strengths and weaknesses of the product according to the SWOT model Strengths Weaknesses Equipped with computers as tools work is The computer is still not up to important and essential for all staff members the level of use in the future 100% special management are working should the application can be outdated laptop Copyrighted configure software applications for when the new software No Management information systems in Namduoc Copany specialized software Page popular software applications and advanced Building systems and business websites of No e-commerce applications reputable brands, aesthetics and meet customer information needs The young, have a basic understanding and quick access to information technology Opportunities Threats State is approaching and there are many Capital programs support the application for of application information technology for business a of planned information technology in five years is South Pharmacy is a great strategy and can quite high, whereas if the page be set up from the beginning a uniform is in stages, easily sync shortages strategy Comparative analysis of the three competitors in the industry Indicators Company Nam Traphaco Thái Dược Hậu Dương Giang Infrastructure Install the software 5 Construction Portal Internet-marketing application 7 Quality of IT personnel E-commerce applications 5 Building ERP Software Management information systems in Namduoc Copany Page 5 Analysis of experiences and lessons learned from other businesses at home and abroad a Vietnam is striving to become a regional center for electronic assembly equipment, telecommunications and computers, producing a number of types of components, accessories, and design and manufacturing of new equipment Information technology industry will become the key economic sector is important, with the growth rate of medium b.nh 20-25% a year, reaching a total revenue of about $ 6-7 billion in 2010 Personal computers, mobile phones and branded software Vietnam occupy the domestic market, exporting more than $ billion (Source: Strategy development of information and communication technologies in Vietnam to 2010 and orientations to 2020) b In fact, the business has made strong progress in the application of information technology in management and business operators are effective soon bring real success and steady growth Good example and worth learning from Vinamilk business: Food ERP system in the listing has been put into official use 1/1/2007 Ngo Thi Thu Trang, deputy general director of Vinamilk, Project Director (ERP solution) said: "During the deployment, the company has faced many difficulties The main difficulty involved in learning to acquire technology; process changes in line with company software processes; changing the organizational structure of the company" System that helps companies make tight, to avoid risks in accounting work; with Management information systems in Namduoc Copany Page decentralization, decentralization clear, finance and accounting work easier than before Processes of inventory management, distribution and administration business, and customer relationship management company production was better, significantly reducing risk; between sales and distribution rhythm, flexibility more; monitoring functions are carried out in real time Qualified IT staff in the listing has been improved than before IT infrastructure consolidation, synchronization, standardization and consolidation She said that, from 2002 until now, Vinamilk IT investments for a total of $ million (including ERP) and confirm, thanks to invest deeply should Vinamilk large enough to absorb the solution On the organizational structure of the company, in addition to improving employee knowledge, the system has met the needs of the user The centralized management becomes, through inheritance and timely The application of information technology solutions in the industry a) Meanwhile, businesses are basically still slow in the application of information technology b) Some businesses start building online information system pretty good Meanwhile, many businesses set up websites without care and became a dead channel information, no access, no renewal information c) E-commerce applications in the industry is a stub Some businesses set up online sales page But due to the infrastructure to support the weak online sales process is still Management information systems in Namduoc Copany Page not good Online transaction volume is too low, direct delivery should bring efficiency is not high d) Software applications and build the database to management and decentralization have not been good Most businesses not have the database management software customers Some advanced enterprise software began with the customer care, human resource management, supply management, inventory, etc Strategic application of information technology and e-commerce 2015 strategy, grasp the target application of information technology and ecommerce throughout the enterprise with the following basic objectives: a Use 100% proprietary software for the universal application to all employees b Build system application of information technology in management and corporate governance, including: c ERP applications:  Sales System: 1) Update the data immediately when sales from distributors 2) Identify just inventories or lacking in the warehouse agent 3) Determination of salaries of sales staff and degree completion targets immediately Management information systems in Namduoc Copany Page 4) Determine the profit and commission agent at that time  Financial Management - Accounting: 5) Identify the financial statements and weekly targets to be achieved compared with the set criteria 6) Find and immediately found the problem to timely treatment 7) Determine the optimal cash flow from time to time  Customer Relationship Management and Customer Care 8) There is a database client on each client 9) Having a solid base of personal information 10) There is historical information on software sales 11) There are plans to celebrate remind as the anniversary of the customers Action plans and specific targets a Expected budget: ITEMS COST At the enterprise server 2.000.000.000 VNĐ Hardware Server support in agent 100 x 2.000.000.000 VNĐ 20.000.000 Software Finance and Accounting 1.000.000.000 VNĐ Sales 1.000.000.000 VNĐ Management information systems in Namduoc Copany Page Customers care 500.000.000 VNĐ Outsourcing deployment of an IT company Total of cost 2.000.000.000 8.500.000.000 VNĐ b Human resourse:  Number of permanent staff in business:  Outsourced HR: HR 10 c Time: Period Works 1st period Write Time proposals and feasibility months calculations 2nd period Rental software design 18 months 3rd period Purchasing Hardware and Software months Applications 4th period Application deployment months 5th period Edit, improve 12 months Total 47 months d Selection of partners deploy, expected two partners: REVIEW FPT ORACLE ADVANTAGES Quite professional Professional Strong potential Strong potential Understanding Vienamese cultural Management information systems in Namduoc Copany Page 10 Close geographic DISADVANTAGES Technology is not high Not understand the Difficult international Vietnamese culture application Geographical distance (troubleshooting slow) References • Training materials "Management Information Systems" by Dr Nguyen Van Thoan • Strategic Plan of JSC year period 2011 - 2015 • Handbook of information and communication technology for businesses by VNCI & VCCI released End - Management information systems in Namduoc Copany Page 11 ... the database to management and decentralization have not been good Most businesses not have the database management software customers Some advanced enterprise software began with the customer... Copany Page 5 Analysis of experiences and lessons learned from other businesses at home and abroad a Vietnam is striving to become a regional center for electronic assembly equipment, telecommunications... lacking in the warehouse agent 3) Determination of salaries of sales staff and degree completion targets immediately Management information systems in Namduoc Copany Page 4) Determine the profit