Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of McGraw-Hill Education 1-1 Chapter What Do We Mean by Leadership? “Lives of great men all remind us we can make our lives sublime and, departing, leave behind us footprints on the sands of time.” ~ Henry Wadsworth Longfellow 1-2 Profiles in Leadership • Peter Jackson – Film director, The Lord of the Rings Trilogy • Howard Schultz – Chairman and Chief Global Strategist of Starbucks • Paul Revere – American Revolutionary War Hero • Aung San Suu Kyi – Nobel Peace Prize Recipient • Bill Gates – Co-founder and Assistant Chairman to CEO of Microsoft 1-3 What is Leadership? • Leadership is a complex phenomenon involving the leader, the followers, and the situation • Due to the complexity of leadership, leadership researchers have defined the concept in many different ways: – The process by which an agent induces a subordinate to behave in a desired manner – Directing and coordinating the work of group members – An interpersonal relation in which others comply because they want to, not because they have to 1-4 What is Leadership? (continued) – The process of influencing an organized group toward accomplishing its goals – Actions that focus resources to create desirable opportunities – Creating conditions for a team to be effective – The ability to get results and the ability to build teams; these represent the what and the how of leadership – A complex form of social problem solving 1-5 Leadership is Both a Science and an Art • Bass & Stogdill’s Handbook of Leadership: Theory, Research and Managerial Applications cites approximately 8,000 studies on leadership • Some managers may be effective leaders without ever having taken a course or training program in leadership • Some scholars in the field of leadership may be relatively poor leaders themselves • Leadership will always remain partly an art as well as a science 1-6 Leadership is Both Rational and Emotional • Leadership includes actions and influences based on reason and logic as well as those based on inspiration and passion • Since people are both rational and emotional, leaders can use rational techniques and/or emotional appeals 1-7 Leadership is Both Rational and Emotional (continued) • Aroused feelings can be used either positively or negatively, constructively or destructively • The mere presence of a group can cause people to act differently than when they are alone • Leaders need to consider both the rational and the emotional consequences of their actions 1-8 Leadership and Management • Managers: • Leaders:  administer  innovate  maintain  develop  control  inspire  have a short-term view  have a long-term view  ask how and when  imitate  accept the status quo  ask what and why  originate  challenge the status quo 1-9 Leadership and Management Overlap 1-10 Leadership Myths Myth: The Only School You Learn Leadership from Is the School of Hard Knocks • • • Formal study and experiential learning compliment each other Students must learn to discern critical lessons about leadership from their own experience Being able to analyze experiences from multiple perspectives may be the greatest contribution a formal course in leadership can give you 1-13 The Interactional Framework for Analyzing Leadership 1-14 The Interactional Framework for Analyzing Leadership • The interactional framework depicts leadership as a function of three elements: – The leader – The followers – The situation • A particular leadership situation scenario can be examined using each level of analysis separately – Examining interactions in the area of overlaps can lead to better understanding • Leadership is the result of complex interactions among the leader, the followers, and the situation 1-15 The Leader • Individual aspects of the leadership equation: – Unique personal history – Interests – Character traits – Motivation • Effective leaders differ from their followers and from ineffective leaders on elements such as: – Personality traits, cognitive abilities – Skills, values • Another way personality can affect leadership is through temperament 1-16 The Leader (continued) • How leadership status is reached is important • Leaders appointed by superiors may have less credibility and may get less loyalty • Leaders elected or emerging by consensus from ranks of followers are seen as more effective • A leader’s experience or history in a particular organization is usually important to her or his effectiveness • The extent of “follower participation” in a leader’s selection may affect the leader’s legitimacy 1-17 The Followers • Both practitioners and scholars stress the relatedness of leadership and followership • Aspects of followers that affect the leadership process: – – – – – Expectations Personality traits Maturity levels Levels of competence Motivation • Workers that share a leader’s goals and values are more motivated • Other relevant variables include: – The number of followers reporting to a leader – Followers’ trust and confidence in the leader 1-18 The Followers (continued) • The leader-follower relationship has undergone dynamic change for many reasons: – Increased pressure to function with reduced resources – Trend toward greater power sharing and decentralized authority in organizations – Increase in complex problems and rapid changes • Followers can become much more proactive in their stance toward organizational problems • Followers can become better skilled at “influencing upward” by being flexible and open to opportunities 1-19 The Situation • Leadership often makes sense only in the context of how the leader and followers interact in a given situation • The situation may be the most ambiguous aspect of the leadership framework 1-20 Illustrating the Interactional Framework: Women in Leadership Roles • Women are taking on leadership roles in greater numbers than ever before • Problems still exist that constrain the opportunity for capable women to rise to the highest leadership roles in organizations • Research shows that there are no statistically significant differences between the leadership styles of men and women 1-21 Illustrating the Interactional Framework: Women in Leadership Roles (continued) • Differences that were found: – Women and men have different networking patterns – Compared to men, women’s trust in each other tends to decrease when work situations become more professionally risky – Women’s commitment to the organizations they worked for was more guarded than that of their male counterparts – Women were more likely to be willing to take career risks by going to new areas of the company where women had not been before 1-22 Illustrating the Interactional Framework: Women in Leadership Roles (continued) • Research suggests that many women are succeeding because of characteristics originally considered too feminine for effective leadership • Women tend to use “interactive leadership” based on enhancing others’ self-worth and believing that the best performance occurs when people have job satisfaction and feel good about themselves • The interactive leadership style most likely developed from women’s socialization experiences and career paths 1-23 Illustrating the Interactional Framework: Women in Leadership Roles (continued) • Four general factors explain the shift toward more women in leadership roles: – – – – Women themselves have changed Leadership roles have changed Organizational practices have changed Culture has changed • The glass cliff, a recently identified challenge for women, indicates that female candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization’s performance is declining 1-24 There is No Simple Recipe for Effective Leadership • Leadership must always be assessed in the context of the leader, the followers, and the situation: – A leader may need to respond to various followers differently in the same situation – A leader may need to respond to the same follower differently in different situations – Followers may respond to various leaders quite differently – Followers may respond to each other differently with different leaders – Two leaders may have different perceptions of the same followers or situations 1-25 There is No Simple Recipe for Effective Leadership (continued) • The right behavior in one situation is not necessarily the right behavior in another situation • Though unable to agree on the one best behavior in a given situation, agreement can exist on some clearly inappropriate behaviors • Saying that the right behavior for a leader depends on the situation differs from saying it does not matter what the leader does 1-26 Summary • Leadership is the process of influencing an organized group toward achieving its goals • Considerable overlap exists between leadership and management • The study of leadership must also include two other areas: the followers and the situation • Good leadership makes a difference, and it can be enhanced through greater awareness of the important factors influencing the leadership process 1-27 ... Chairman to CEO of Microsoft 1-3 What is Leadership? • Leadership is a complex phenomenon involving the leader, the followers, and the situation • Due to the complexity of leadership, leadership researchers... to be effective – The ability to get results and the ability to build teams; these represent the what and the how of leadership – A complex form of social problem solving 1-5 Leadership is Both... interactions in the area of overlaps can lead to better understanding • Leadership is the result of complex interactions among the leader, the followers, and the situation 1-15 The Leader • Individual