WELCOME TO OUR PRESENTATION TEAM’S MEMBERS DO THANH TIEN DUONG CAM BAU NGUYEN MINH HUU NGUYEN DUY QUANG DANG THI TUYET NGAN TRUONG THI BICH THUONG NGUYEN CAO ANH TUAN BIGBOSS HUYNH MINH TRI TRUONG QUOC THANG BUILDING RELATIONSHIP IN BUSSINESS Content Part Building relationship in business Part Game Part Conclusion Part Building relationship in business What’s kind of relationship in business? Relationship with CUSTOMERS & EMPLOYEES Relationship with customers Relationship with customers How can we build a GOOD RELATIONSHIP with CUSTOMER? Relationship with customers Aks customers Set up a hotline Research complaints and compliments Go online to seek more feedback Relationship with customers How can we make it a longlasting relationship? Relationship with customers Support optimal customers at the right time Monitoring customers behavior every day Prioritize the more special customers Relationship with employees Relationship with employees When BUILDING a good RELATIONSHIP with EMPLOYEES, what we NEED TO DO? Relationship with employees ! Take care of to employees Should’n create distance Work together and empower staffs Rules to building relationship with employes Listening Understanding MINI GAME Benefit of building relationship in business Create more relationship More profit More helpers Improve relations Some quote “If you want to go far, go alone If you want to go fast, go together” “Being alone is scary, but not as scary as feeling alone in a relationship” “The relationship we have withpeople are extremely important success on hand off the jod” ... Part Building relationship in business Part Game Part Conclusion Part Building relationship in business What’s kind of relationship in business? Relationship with CUSTOMERS & EMPLOYEES Relationship. .. Prioritize the more special customers Relationship with employees Relationship with employees When BUILDING a good RELATIONSHIP with EMPLOYEES, what we NEED TO DO? Relationship with employees ! Take... with CUSTOMERS & EMPLOYEES Relationship with customers Relationship with customers How can we build a GOOD RELATIONSHIP with CUSTOMER? Relationship with customers Aks customers Set up a hotline