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Xem thêm: 111 test bank for contemporary management 7th edition jones
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(p. 52) The "number of levels" of management between the CEO and the first-line supervisors in the organization is a representation of which of Fayol's principles?
(p. 51) When a restaurant has a standard practice that each cook should leave the kitchen in a clean condition and ready for the next shift, this is an example of:
(p. 54) An organization that has developed respectful relations between organizational members and reflects the quality of an organization's leadership and a manager's ability to act fairly and equitably is a result Fayol's principle of:
(p. 51) Car detailers at Scott's Car Center are required to log their time on each vehicle they detail. This practice is called:
(p. 54) Which of the following is NOT a part of Fayol's principle of remuneration of personnel?
(p. 47) The Gilbreths are best known for their studies of:
(p. 53) An organization that has a comprehensive long range plan that guides the direction of every department within the organization is following Fayol's principle of:
(p. 51) Unwritten, informal codes of conduct which prescribe how workers should act in specific work situations are known as:
(p. 51) Mamma Mia's Ristorante has an informal practice in which all the servers try to help each other out if they are not busy with customers. This practice is called:
(p. 42) Small workshops run by skilled workers who produced hand-manufactured products was a system known as:
(p. 45-46) Which of the following was NOT part of "Fordism"?
(p. 51) Specific written instructions as to how a worker should perform an aspect of his or her work task are known as:
(p. 53-54) An "organization chart" which shows who reports to whom for what is a representation of which one of Fayol's principles?
(p. 52-53) According to Fayol, the greater the number of levels in the management hierarchy, the __________ communication takes between managers at the top and bottom of the organization and the __________ the pace of planning and organizing.
(p. 52) What principle specifies that an employee should report to only one superior?
(p. 52) The "chain of command" which describes the reporting relationships of managers from the top to the bottom of the organization is known as:
(p. 53) When authority is concentrated at the top of the organizational chart instead of being distributed throughout the management hierarchy, we say that __________ has occurred.
(p. 53-54) Fayol's principles of order can be illustrated by:
(p. 51) A public works department's employee manual states that standard practice is that all employees working along the roadway should wear a "reflective vest" at all times. This is an example of:
(p. 43) F.W. Taylor founded the early study of management thought which became known as:
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