READING TEST In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions The entire Reading test will last 75 minutes There are three parts, and directions are given for each part You are encouraged to answer as many questions as possible within the time allowed You must mark your answers on the separate answer sheet Do not write your answers in the test book PART 5: Directions: A word or phrase is missing in each of the sentences below Four answer choices are given below each sentence Select the best answer to complete the sentence Then mark the letter (A), (B), (C), or (D) on your answer sheet 101 Due to her attendance at the annual librarians'conference, Ms Monroe will be out of the office Tuesday (A) before (B) since (C) until (D) behind 102 Despite a decline in its housing markets, thecountry's economic growth has held steady at 3.4% for the _ three years (A) past (B) usual (C) upcoming (D) late 103 team Altech Computer is looking for a computer technician to loin its damage prevention and repair (A) qualifier (B) qualify (C) qualification (D) qualified 104 With the most recent figures pointing to an 8% loss of market share, the promotional campaign was deemed a failure (A) normal (B) frequent (C) complete (D) superficial 105 In order to take advantage of the sales taxrebate, travelers are to present all receipts for purchases made in the country (A) confirmed (B) determined (C) acquired (D) supposed 106 According to the sales flyer, this week onlythereto _50 percent off everything instock at Godfrey's Fabric store (A) off of (B) up to (C) aside from (D) because of 107 working for TLM, Inc indicate thatcustomer receptiveness to traditional forms cf advertising to on the wane (A) Markers (B) Marks (C) Marketers (D) Markets 108 Because employees were forced to arrive atwork _ than usual this morning, theybe allowed to leave at 4:00 pm (A) early (B) earliness (C) earliest (D) earlier 109 A professional tailor can take more precise of your body, ensuring your outfit is with a perfect fit (A) measurements (B) precautions (C) calculations (D) affirmations 110 The new Metro Red Line, running fromLeander to Austin, provides a hassle-free way for businesspeople (A) commuted (B) be commuting (C) commute (D) to commute 111 Mr Takeshi to boost sales by 40% inthe third quarter by implementing a policy of free shipping on all orders over $50 (A) targets (B) fulfills (C) aims (D) counts 112 As a result of overwhelming demand,customers can expect shipping _of atleast two weeks through December (A) agents (B) Invoices (C) delays (D) receipts 113 Though scheduled for August 1, theband's concert has been postponed twice and is now slated for September 16 (A) origin (B) originate (C) original (D) originally 114 All employees are encouraged to as frequently as possible with the 30 interns who will be spending the summer at the company (A) activate (B) familiarize (C) assist (D) interact 115 Any customer complaints received by email should be forwarded one else In the customer service department (A) solely (B) mainly (C) nearly (D) closely to Mr Williamsand no 116 A thorough analysis of all of theworker-generated marketing ideas _Inthe annual shareholder report distributed last Friday (A) was included (B) Includes (C) were included (D) for inclusion 117 _CEO Ken Chung sold his majority stakeIn the company's stock, it was trading for a recordhigh of $4.14 a share (A) On the other hand (B) At the time (C) In addition that (D) However much 118 As her colleague's plane failed to arrive ontime, Kim Martinez was forced to deliver the presentation (A) her (B) hers (C) herself (D) her own 119 The _ on the part of governmentregulators to implement stricter pollution rules is allowing thousands of tons of carbon dioxide to be dumped into the atmosphere (A) hesitation (B) remainder (C) uniformity (D) malfunction 120 If airport authorities consider it to shutdown the entire terminal for security reasons, they should be allowed to so (A) necessity (B) necessitate (C) necessary (D) necessarily 121 Officials _ a press conference as soon as more information about the capture of the suspected criminals can be gathered (A) have conducted (B) will conduct (C) had been conducting (D) conduct 122 The package can be tom by pulling on the red tab located at the top left comer of the box (A) open (B) opens (C) opened (D) opener 123 The purpose of the quality assurance staff is to inspect every product before it leaves the warehouse and make sure no merchandise reaches customers (A) guaranteed (B) perceptible (C) defective (D) avoidable 124 Even though the meteor shower was less intense than experts had predicted, astronomers participated in the viewing (A) somewhat (B) highly (C) sooner (D) abruptly 125 Company executives hope that the Increased efficiency and stylish design of their latest automobile will for Its lack of power (A) reimburse (B) offset (C) compensate (D) account 126. _ of the passengers were Informed thatrefunds would not be granted for tickets purchased during its international destination sale (A) Never (B) None (C) Not (D) No 127 Several workers have complained to the human resources department that the company’s dress code is being enforced too (A) applicably (B) rigorously (C) confidently (D) preferably 128 Carter Manufacturing announced its plans to acquire TaYo Industrial Services, will make Carter the largest construction materials manufacturer In the Southern Hemisphere (A) which (B) that (C) what (D) then 129 Only a small and select group of electrical engineers was shown the designs for the microprocessors in order to ensure _ (A) confident (B) confidential (C) confidentially (D) confidentiality 130. _ the dozens of netbook models currently on the market, the 8.6-inch E-Book Light made by New Age Machines has been rated the most dependable (A) From B) Of (C) Out (D) Near 131 Account information will only become _to customers once they correctly provide the answers to previously assigned security questions (A) beneficial (B) responsible (C) equitable (D) accessible 132 If used , even the most poorly designed cell phone should be able to function for at least three years (A) continuously (B) sparingly (C) fortunately (D) uncertainly 133 the presentation of the film, ambient noise from neighboring theaters made It very hard for the audience to concentrate on what they were watching (A) into (B) Within (C) Along (D) Throughout 134 Many feel the governor should be more _of Ms Gabardo’s efforts, seeing as how she was integral in launching his political career (A) doubtful (B) appreciative (C) wary (D) considerable 135 No one doubts Mr Smith is a gifted actor, but critics are saying it will take more than acting talent to salvage the dreadful script (A) who (B) which (C) that (D) it 136 _all of the members raise $1,000 as asked, the organization will be able to afford the building maintenance work that is so desperately needed (A) Provide (B) Provisional (C) Provided (D) Provides 137 Questioning the _ of convincing the board to hire 10 new workers, the manager instead opted to ask for volunteers to work overtime for the next three months (A) admission (B) similarity (C) likelihood (D) sustainability 138 Employees of Waterman Tech, Inc., only one of has any sort of sports background, placed last in the regional softball league (A) whom (B) theirs (C) what (D) them 139 The standard writer's contract features two-tiered compensation, including an issued upon completion of the work, followed by a share of the revenues earned by sales (A) advance (B) assessment (C) allowance (D) incentive 140 Though the bidder had been determined to win the item at the beginning of the auction, he had no choice but to _ from the proceedings when the going price topped $10,000 (A) maneuver (B) associate (C) withdraw (D) elicit PART Directions: Read the texts that follow A word or phrase is missing in some of the sentences Four answer choices are given below each of sentences Select the best answer to complete the text then mark the letter (A), (B), (C), or (D) on your answer sheet Questions 141 -143 refer to the following announcement This announcement is for all Iverson, Inc employees We are happy to share with you that theemployee _with the Iverson Gold Standard Award at this year's company banquet is none 141 (A) is honoring (B) will be honored (C) has honored (D) to be honored other than Ms DanlelaTela.During her 25-year tenure with Iverson, Ms Tela has demonstrated a firm commitment to the ideals and values we hold so dear What's more, she exemplifies the tremendous potential for 142 (A) advancement (B) ingenuity (C) affordabffity (D) innovation In our company Ms Tela started with Iverson as a summer Intern In 1986 and has risen to her current j post of executive vice president In record time The Gold Standard Award, as well as several other employee honors, will be presented during the banquet this Friday, June 11 If you have not received a formal invitation with details about the location, time, and program, please contact Eva Sandoval in Events Planning at extension ; Congratulations to Daniela Tela and all of our other award , and we'll see you on Friday 143 (A) receivers (B) receipts (C) receives (D) recipients Questions 144-146 refer to the following letter Dear Dr Rice, I was fortunate enough to be in attendance at the CLM Industries Tech Conference last week, where I thoroughly enjoyed your presentation on technology-based solutions to common office problems And it wasn't just me; everyone I spoke with afterward agreed that the innovative material you coveredprovided them with many ideas to apply to their own efforts at increasing workplace _ 144 (A) sufficiency (B) formality (C) community (D) efficiency Accordingly, I'm writing now to ask whether you might consider presenting once again, this time at an intra-company workshop my firm is putting on at the end of the month The theme, obviously, will beimproved utilization of time and resources in the workplace We_to invite anyone from outside 145 (A) had not planned (B) will not be planning (C) not plan (D) are not planning the company to speak, but I feel your insights would be invaluable to us.Based on the overwhelmingly positive to your presentation at CLM, I suspect you might be 146 (A) responsively (B) responds (C) responsive (D) response receiving several inquiries like this one But If there’s any way you can make an appearance at our firm we would be very grateful You can contact me at 555-2059 to discuss the event further Sincerely Carla White Questions 147-149 refer to the following memo TO: Employees A major renovation project is being undertaken here at Lehman Consulting Beginning on the 16th of this month, the cafeteria on the ground floor of our building will be undergoing changes to modernize kitchen equipment and streamline the services provided We realize the potential for inconvenience the project creates for our 400 employees, the majority of whom depend on the cafeteria for their daily lunches However, we've come up with a solution we feel will _ the loss of this facility 147 (A) comprehend (B) accord (C) mitigate (D) systematize For the of the remodeling, we will be contracting with a local mobile catering service to 148 (A) management (B) duration (C) complexity (D) assistance send one of their food trucks to our building during lunchtime The truck will be stationed outside the | man entrance from 11:00 am to 1:30 pm, Monday through Friday The company Cooks in a Cart, prepares food on-site and serves Mexican treats like tacos _ traditional American hamburgers 149 (A) prior to (B) except (C) along with (D) throughout and sandwiches Of course, this option can provide neither the variety nor the capacity of our cafeteria, but It Is better than forcing everyone to bring their own lunches or travel into town to eat Questions 150->152 refer to the following email Dear Ms Reyes, Thank you for your email of introduction to your volunteer organization, American Hope It sounds as If you and your associates are doing outstanding work in the field of poverty reduction, and I am honored that you have turned to my firm your public relations needs 150 (A) to handle (B) handling (C) handles (D) the handle Let me say immediately that, yes, we are Interested in working with American Hope I’m sure you are aware that we offer reduced rates on the services we provide to nonprofit groups like yours Therefore, I know we can reach an agreement that will be_to both our organizations 151 (A) irreplaceable (B) lucrative (C) simplistic (D) profitable The first step is to meet and discuss your outreach goals In greater detail. _ this is done face to 152 (A) Contrarily (B) Fortunately (C) Surprisingly (D) Ordinarily face, but considering that you reside outside of the country, I believe we can arrange a video conference that will suffice I’d ask you to choose the date and time that works best for you, and we can try to accommodate your preference In addition, I encourage you to ask me any other questions you may have about my firm or the services we offer I look forward to speaking with you soon, - Dan Cicero PART Directions: in this part, you will read a selection of texts, such as magazine and newspaper articles letters, and advertisements Each text is followed by several question and mark the letter (A), (B), (C), or (D) on your answer sheet Questions 153-154 refer to the following advertisement Jessica's Is a recently opened exciting new oddirtonrorheronks of the Crossrown Moil WeVegorrheelegonr accessories you need to dress up ony old ourfir From morher-of-pearl necklaces rosreriing silver rings ond bracelets there's no look or style we con’r create And for you moms our there, we even have achildren's video comer so your kids have some fun while you shop! Come down to Crossrownond see us today We're locored on the second floor of the east wing, between Stevenson’s Shoes ond the stationery shop To sweeten rhe deal, bring in rhispoge and we'll knock 10% off your first purchase! 153 What Is NOT mentioned about Jessica's? 154 How can customers receive a discount? (A) It carries children’s games A) By bringing in their children (B) It sells a variety of jewelry (B ) By purchasing multiple items (C) It started its business lately (C) By showing an advertisement (D) It is next door to an office supply store (D) By attending the grand opening Questions 156-156 refer to the following notice Attention: Registered participants of the Davidson Woodworking Workshop On September 2, a notice was sent out to everyone who had registered stating that the date of the workshop had been changed from Saturday, October to Saturday, September 28—one week earlier Unfortunately, this information is incorrect; the date has actually been pushed back one week None of the other event details have been altered The workshop will still be held on the Davidson Community College campus from 9:00 am to 5:00 pm, with a one-hour break for lunch We apologize for this n '«convenience and hope to see you there 155 What is the purpose of the notice? 156 When will the workshop be held? (A) To encourage registration (A) September (B) To correct a mistake (B) September 28 (C) To announce a workshop venue (C) October (D) To provide event details (D) October 12 Questions 157 -158 refer to the following announcement After twenty years of excellent service, but an unfortunate decline in revenues during the last two, Kat’s Restaurant is undergoing a change of ownership The founder and original owne, Katrina Adam, has plans to open a new upscale Italian restaurant, in contrast to the low-budget cuisine Kat’s has become famous for Taking her place is restaurateur Patrick Abbas, owner of five other restaurants in the Hype Park area He has indicated that the menu will remain largely the same, though he is sketching out plans to fit more tables into the somewhat limited space of the restaurant Kat’s will close its door December and will reopen as Pat’s Place sometime in February 157 What aspect of the restaurant is being changed? (A) Its staff (B) Its cuisine (C) Its location (D) Its name 158 What is suggested about Mr Abbas? (A) He runs other Italian restaurants (B) He is a professionally trained chef (C) He wants to increase seating capacity (D) He is a newcomer to the restaurant business Questions 159-162 refer to the following email Dear Mr Simon, I am writing to you after discovering your entertaining and informative travel website Around the World I am not ashamed to admit that I spent a solid two hours perusing your articles on foreign customs and amazing cultural sites, even though I originally stumbled onto it while doing a search for study abroad programs I feel you've done a wonderful job creating content that appeals to a wide variety of people eager to discover new things about the world Congratulations! I am a writer by profession, and I recently published my debut work, entitled Lost in France The story deals with an earty travel experience I had in the country and how my memories of it changed when I returned later as an adult I noticed that your site features several book reviews, and I was wondering If you would consider posting your impressions of my work I am not looking for a guarantee of praise; your honest opinion is all I ask If this is a proposition that interests you, I would be happy to send you a copy at my own expense I only ask that you contact my publisher prior to posting a review so that they may anticipate the publisher prior to posting a review so that they may anticipate the publicity Thanks for your consideration - KimiMatsury 159 Why is Ms Matsuri writing to Mr Simon? (A) (D) International learning opportunities 161 What Is indicated about Lost in France? To submit a story for publication (A) It is a work of nonfiction (B) To congratulate him on the launch of his website (B) It is a sequel to Around the World (C) To request a review of her book (C) It is Mr Simon's first novel (D) To complain about an unfair review (D) It is critically acclaimed 162 What does Ms Matsuri offer to do? (A) Ship the book (B) Contact the publisher (C) Review the website (D) Travel with Mr Simon 160 What subject was Ms Matsuri initially researching? (A) Cultural sites around the world (B) Travel book reviews (C) Customs of foreign countries Questions 163-165 refer to the following article Officials at the McNeil Museum of International Art are announcing that the museum’s March exhibition it going to be something special It’s all thanks to Mr Antonio Garcia, one of the museum's I most active members and a man who has donated generously I during fundraisers in the past His most recent contribution, however, has come not in the form of money but rather art itself For most of his adult life, Mr Garcia, a native of Colombia, has been collecting both traditional and contemporary works from around South America, including ! several hundred indigenous weavings from Bolivia Now, he has gifted a significant portion of these, along with pieces from Peru and Ecuador, to the McNeil The March exhibition will feature I these new acquisitions Additionally, Tom McClosky, the museum's general curator, has organized a unique experience for museum members On February 26, a guided tour will be provided by Mr Garcia, who will share details about the artwork as well as personal stories of how he acquired it The exhibition, titled “Andean Artscapes." is scheduled to open to the general public on March 163 What is said about Antonio Garcia? (A) He is the museum’s general curator (B) He recently made a large monetary donation (C) He has presented the museum with his collection (D) He Is the newest member of the museum 164 Which country’s artwork will NOT be included in the March exhibition? (A) Peru (B) Colombia (C) Ecuador (D) Bolivia 165 What Is mentioned about museum members? (A) They must renew their membership each month (B) They will see the exhibition before the general public (C) They are expected to donate money in return for a tour (D) They will visit the museum together on March Questions 166-168 refer to the following email From: Sue Yi To: Carlton Cheevers Subject: Inspection, D4 toaster Carlton, I’m doing a product testing on the ToastMaster D4 Bread Toaster this week, and I’ve encountered a unit that gives me cause for concern The product number is D4-230943-F, and I’ve found that when all four toaster slots are in use, the unit overheats to dangerous levels Clearly, there is a problem with the temperature control apparatus, because according to the product specifications, the maximum heat yield should be well within safety limits I see here that an inspector from your department, Elisa Chow, signed off on this unit when it came through her station last week I’d like for you to speak with Mr Chow and find out how this defect managed to make it past her scrutiny I’ve already talked to Marshall Lander, the product designed, and he feels this is probably an isolated incident But we need to get to the root of the problem before we send these toasters out into the market -Sue 166 What is the purpose of the email? A B C D To request that a product’s sales be inspected To suggest a change to the inspection process To report a problem with product To inquire about the specifications for a product 167 Who most likely is in charge of the inspection team? A B C D Sue Yi Marshall Lander Elisa Chow Carlton Cheevers 168 What is suggested about the ToastMaster d4 Bread Toaster? A B C D Its use has resulted in several injuries to customers It was revealed to have commonly known defects It was not designed to toast four slices at once It is not yet available in stores Questions 169-171 refer to the notice Attention, employees As your supervisors should informed you by now, the building’s electrical system will be undergoing renovations this weekwnd The main purpose of the work is to replace all emergency circuit breaker with more mordern version to ensure the safety of all workers In addition, the system will be upgraded to accommodate the increase in power necessitated by the opening of our new wing of offices nextmonth.Supplementaryelectrical outlets will also be added in equipment rooms and near all high- use devices, such as printers and copiers Due to the nature of the work, power to the building will to be switched off and on several times over the weekend This could potentially damage any equipment connected to the power grid, so we are asking everyone to unplug all devices, from pencil sharpeners to computer monitors, before they leave for the day Additionally, there will be no overtime work performed at our offices this weekend Anyone who has applied for and received permission for overtime hours should carry out their work at home Please contact Ms, Suzuki in the tech department with ant questions Thank you 169 What change Is NOT involved in the scheduled work? 170 What is expected to happen next month? (A) The installation of new power outlets (A) Updated purchased office equipment will be (B) Raising the capacity of the electrical system (B) An electrical system will be repaired (C) The replacement of old emergency circuit breakers (C) Electrical power will be turned off (D) Redesigning the offices of the tech department (D) The expanded company’s workspace will be 171 What are employees instructed to today? (A) Visit the tech department (B) Apply for overtime permission (C) Disconnect electrical devices (D) Turn their monitors off and on again Questions 172-175 refer to the following letter Dear Ms Amanda Parker, Thank you for your interest in attending the 63rd annual Southeast Regional Salesperson Conference, to be held July 12 through July 14 in the ballroom of the Inter-Regency Hotel Enclosed is a registration form for you to fill out and send back to reserve a seal Please note that the registration cost has increased 10 $150 from last year * fee of $120 The change is in response to a sharp rise in registrations last year If we see the same percentage of increase this year, we will not have enough space to accommodate everyone, so it was felt that the higher fee would keep the number of registrants within reason The deadline for registration is June 15 Please have your form postmarked by that date to participate in regular registration After June 15, an additional fee of $40 will be applied for expedited registration And, as always, all registration fees include a non-refundable $50 deposit to protect against cancellation By affixing your signature to the registration form, you agree to abide by these and all other terms governing the Southeast Regional Salesperson Conference, which can be found on the back of the form Sincerely yours, Maxine Stinson, Conference Organizer 172 Why did Ms Stinson send this letter? (D) Its registration deadlines are flexible (A) To notify conference participants of a recent fee Increase 174 What happens after June 15? (A) Registrants are given special status (B) The cost of registration goes up (C) Registrations will no longer be accepted (D) A different registration form will be use (B) To detail the policies pertaining to conference attendance (C) To report a problem with Ms Parkor's registration stat (D) To encourage conference members to register early 173 What is indicated about the conference? (A) It decades has been held continuously for 175 How much will participants lose if they cancel their registration? (A) $40 (B) $50 (B) Its location is different from last year's (C) $120 (C) It will have more sessions this year (D) $150 Questions 176-180 refer to the following article It has been just over a year now since the city of Talbot partnered with local firm Construction Waste Processing (CWP) to undertake a massive cleanup project in the warehouse district and other underutilized urban areas CWP is nationally recognized as a leader in the field of industrial waste recycling, having developed and patented a method of reprocessing concrete, steel, synthetics, and other materials that result from building demolition Still, at the one-year mark the Talbot City Council called in an independent agency, Waste Management Watchdogs (WMW), to analyze CWP's progress thus far The results were released yesterday, and CWP earned a phenomenal score of 29 out of 30 Specifically, WMW judged their cleanup of demolished structures in the warehouse district as "excellent.“ This comes as good news for the city council, for it means the unprecedented investment of $45 million in the cleanup was wisely spent CWP will be on the job for another two years, after which time a designer will be chosen to I re-imagine and revitalize the warehouse district I and downtown Talbot Talks with several firms I have already begun, most notably with the I celebrated Canadian organization Celsus Urban Planners Regardless of the outcome, however, residents of Talbot can be proud that homegrown Construction Waste Processing has performed so admirably, helping the environment at the same time as helping to put Talbot on the industrial services map 176 What is the article mainly about? (B) Construction Waste Processing (A) Plans to revitalize a downtown area (C) The Talbot City Council (B) A method for reusing industrial waste (D) Waste Management Watchdogs (C) Problems with the Talbot city budget 179 The word "unprecedented” in paragraph 3, line is closest in meaning to (D) The progress of a recycling project 177 What is happening in the warehouse district? (A) with Modem designs are being experimented (B) A new company is opening a factory (A) moderate (B) approved (C) unfortunate (D) exceptional 180 What Is planned to occur in two years? (C) Waste from other projects is being dumped (A) Urban areas will be renovated (D) (B) CWP’s contract will be renewed (C) A design firm's work will be assessed Old buildings are being torn down 178 Which organization was responsible for rating the work completed? (A) Cetsus Urban Planners (D) Urban opinions planners will solicit public Questions 181-185 refer to the following emails From: Wendy Thackeray To: Customer Service Department, One Star Telecom Subject: My May phone statement Customer Service: I signed up for a cell phone plan with One Star this past March According to the contract I signed, l was to be charged a base fee of $59 per month for unlimited Internet use and up to 600 minutes of call time Anything over 600 minutes would be billed at a rate of 20 cents per minute I chose this plan because I knew I would never surpass the regular minutes However, in my May phone statement, it clearly shows that only logged 479 minutes of call time during the month Yet the total in the "amount owed" column, before taxes, is listed as S69 Can you explain this discrepancy? I have heard horror stories from friends who receive service from other phone companies about j sudden and unannounced rate hikes I chose One Star specifically because was led to believe this I would never happen I hope I wasn’t mistaken in that assumption •Wendy Thackeray From: John Ming, Customer Service Representative To: Wendy Thackeray Subject: Re: My May phone statement Dear Ms Thackeray, Let me begin by thanking you for bringing this issue to our attention As you may have guessed, there was an error in the processing of your bill for the month of May One star is deeply sorry for the inconvenience, and I assure you that the overcharged amount will be credited to your account as of the June billing cycle You are correct in believing that One Star will never increase your monthly rate without your knowledgethis was simply the result of the computer glitch Please allow us to make this up to you and restore your faith in our company To demonstrate our sincerity, we will immediately raise your monthly call time limit to 700 minutes and throw in unlimited texting All other details of your plan will remain the same, including the low monthly cost of $59 Also, I recommend that you visit our website and click on the “Customer Survey” button at the top right corner This will give you a means to provide more details about your experience and help us better serve you and our other customers in the future Thank you for your understanding and for choosing one Star Telecom John Ming, Customer Service Representative 181 What is the purpose of the first email? (A) To complain about a defective phone (B) To request a review of information (B) $10 (C) To ask for an account to be modified (C) $59 (D) To terminate a phone contract (D) $69 184 What will Ms Thackeray receive? (A) A new One Star phone (B) A discounted monthly rate (C) A refund of $59 (D) A free account upgrade 182 What Thackeray? is suggested about Ms (A) She is going to file a complaint against One Star Telecom (B) She has had negative experiences with other phone companies (C) She expected to pay the same rate for phone service each month (D) She does not feel it is fair to charge for phone calls by the minute 183 How much money will be added to Ms Thackeray's account? (A) 20 cents 185 What does Mr Ming encourage Ms Thackeray to do? (A) Try out a new service package (B) Visit an updated website (C) Talk with other One Star customers (D) Complete a questionnaire Questions 186-190 refer to the following advertisement and email Introducing Stetson Village, the newest residential-commercial zone in the greater Camden area! Phase construction is nearly complete, which means it's time to reserve your spot in this unique live-and-shop neighborhood! As you can see in the map below Stetson Village is divided into four triangular "blocks," each with its own dedicated purpose Block is where the nearly 500 new residents of the village will call home! This is where our 160 modern, fully equipped condominiums are located, offering a variety of floor plans from studios to four-bedroom, three-bath family units Block is where our retail providers will be located We have already arranged for Camden Organic Grocery to open a new store here, and they will likely be joined by clothing boutiques, sports outfitters, electronic shops, and much more Block is where Stetson Village residents and others from the surrounding community will come to play— it's the village park, complete with sports fields, logging paths, a duck pond, and two playgrounds! And, perhaps most excitingly Block has been agreed on as the future site of the new Wells Children's Hospital The result is a real 'village' in the middle of the city Once you're here, you'll never need to leave! Stetson Village is conveniently located on the Metro's blue line and is within walking distance of two stops on bus routes 14 and 161 Join us for our Village Open House event on April 2—both potential residents and retailers are welcome to stop by! To: info@camdenvillage.com From: Edgar Lee Subject: Village Open House Hello, I saw your advertisement in the Camden Current this week Stetson Village sounds like an amazing concept; if I didn’t already own a home in North Camden, I would seriously consider a condo in your community! For the past five years, I’ve been running my own law firm It has grown faster than I expected, and we’ve taken on so many partners now that our offices in North Camden can no longer accommodate us Even though it would mean a longer commute for me, Stetson Village would be an ideal place to relocate I’m looking for a space of approximately 1,500 square feet that can be divided into several different offices for my partners and me If you have something like this available, please let me know and I will attend the open house event to have a look Thanks, Edgar Lee, Attorney at Law 186 What is indicated about Stetson Village? (B) (A) It is the first of its kind in Camden (C) They will accommodate a total of 500 people (B) It has sold the majority of its condos (C) Its construction has been completed (D) It is accessible by public transport 187 According to the advertisement, what has NOT been confirmed as a feature of Stetson Village? Most of them have four bedrooms (D) Many feature a spacious floor plan 189 Why did Mr Lee write the email? (A) To inquire about office space (B) To express interest in buying a condo (C) To advertise his legal services (D) To ask about the open house (A) A medical facility (B) A grocery chain (C) A.clothing store 190 What section of Stetson Village most likely interests Mr Lee? (D) A leisure area (A) Block (B) Block (C) Block (D) Block 188 What is suggested about Stetson Village condominiums? (A) They are located adjacent to a city park Questions 191-196 refer to the following form and email Greetings, investment enthusiast! Our records tell us that you recently purchased an issue of Queensland Business Weekly from a local TMM Books outlet- We hope you'll take a moment to tell us what you thought of QBW in the comments field below Comment(s): Queensland Business Weekly has been called "the best source of investment information in northeastern Australia" by EconomvWatch.org Each week, we bring readers the top headlines from the world of Investment banking, interviews with successful venture capitalists and up-and-coming small business owners, and lucrative Investment picks from our highly experienced editorial staff Did you know that a year subscription to QBW can save you up to 60% off the newsstand price? To receive your one-year subscription for the low price of $39.99, simply fill out the information below and mail this form to our subscription office Or, to find out more, call us at (07) 555-0200, or send us an email at subscriptions@qbw.com Name: _ Address: _ Telephone: _ Credit Card: From: William Hillary To: Subscription Office, QBW Subject: Subscriptions To Whom It May Concern My name is William Hillary, and I received your subcription form in the mail last week I must say, I was impressed with issue #17-A, which I purchased at TMM Books I particularly enjoyed the interview with the CEO of Righters Bank, Thomas Mansfield He has been one of my personal inspirations ever since I got into the investment banking business, and I’ve read a few pieces in which he presented his philosophy so clearly And after hearing more about QBW, it does seem to be a high- quality publication Unfortunately, I am ujnable to commit to a year’s subcription at this time, as I already subcribe to a number of other business journals I would, howerver, be interested in learning if you offer subscriptions for shorter durations-say, three or six months Alternatively, I would like to know if you publish any online content and, if so, whether it is offers free of charge or if there is a subcription fee associated with it as well And finally, I am curious whether you offer single issues for sale at prices below those found at outlets like TMM Books -William 191 Why did Mr Hillary receive the form? (B) Subscriptions are too expensive (A) He is a regular customer of a bookstore (C) A store’s service was impressive (B) He Is a small business owner (D) Mr Mansfield seems intelligent (C) He ordered a subscription 194 What does Mr Hillary NOT ask about? (D) He bought a magazine (A) Individual issue purchases (B) Discounts on year-long subscriptions (C) The existence of oniine material (D) Different subscription options 192 What is mentioned about Queensland Business Weekly in the form? (A) It features interviews with editorial staff (B) Its discounted subscription cost has been (C) It provides specific financial advice (D) it was founded by an investment banker 193 What feedback does Mr Hillary provide? (A) An interview was insightful 195 In tha form, the word “fleld” In paragraph 1, line 3, is closast in meaning to (A) profession (B) section (C) subject (D) scene Questions 196-200 refer to the following emails From: Stephanie Drugan To: Amani Rios, General Contractor Subject: How these look? Hi Amani, As requested, I have done some research into the prices and styles of tiles available for the shower walls and floor in the bathroom For the walls, the best option seems to be a three-inch square ceramic tile, made by American Tile It is sold by the distributor Thompson Tile Exchange in white at $3.50 per square foot As for the grout that’s spread between the tiles, I’m not sure which color would go best with the white tile Thompson offers a non-sanded grout in four colors: white, light gray, dark gray, and black Since you know the customer better, which would you recommend? For the floor, I like the 12x12 marble-style porcelain product that Tile Co makes According to their website, I can get it for just $2.99 per square foot, directly from the manufacturer, which seems like a good deal Let me know if I’m wrong -Stephanie From: Amani Rios To: Stephanie Drugan Subject: Re: How these look? Stephanie, It sounds like you’ve gathered a lot of good information I have only a few comments First of all, $3.50 for the shower tiles seems a bit high to me It might be expedient for you to try to find them through a different distributor, maybe The Tile Guy If their prices aren’t any better, I can still get you a 15% general contractor discount on the order Just give them my name and business number when you place it Regarding the grout, I would advise against the two darker colors, but plain white is not a good idea either, as it will get dirty easier And everything looks good with the floor tile, so you can order those at your convenience Once you receive all the materials, we can schedule a specific date for you to tear out the old bathroom tiles and install the new stuff As per our contract, It should take approximately 10 days from the start of work to complete the project If you have to alter the schedule, or if you need any help placing the tile order, please let me know Sincerely, -Amani 196 Why does Ms Drugan write to Mr Rios? (C) An order for floor tiles should be placed (A) To hire his contractor services (D) Stephanie should contact The Tile Guy (B) To place an order for supplies 199 Which color of grout does Mr Rios prefer? (C) To report on materials options (D) To ask for a product discount 197 What does the company Tile Co do? (A) Provide price comparisons on tiles (B) Distribute other companies' tiles (C) Arrange tile installations 200 What does Mr Rios indicate about the bathroom project? (D) Manufacture floor tiles (A) (A) Black (B) White (C) Light gray (D) Dark gray Its terms have already been agreed to 198 What recommendation does Mr Rios NOT make? (B) It does not include demolition of the existing tiles (A) A professional requested (C) (B) discount should Amani should demolish the old tiles be It will take longer than expected (D) Its cost is dependent on fluctuating tile prices [...]... a tour (D) They will visit the museum together on March 2 Questions 166-168 refer to the following email From: Sue Yi To: Carlton Cheevers Subject: Inspection, D4 toaster Carlton, I’m doing a product testing on the ToastMaster D4 Bread Toaster this week, and I’ve encountered a unit that gives me cause for concern The product number is D4-230943-F, and I’ve found that when all four toaster slots are