READING TEST In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions The entire Reading test will last 75 minutes There are three parts, and directions are given for each part You are encouraged to answer as many questions as possible within the time allowed You must mark your answers on the separate answer sheet Do not write your answers in the test book PART 5: Directions: A word or phrase is missing in each of the sentences below Four answer choices are given below each sentence Select the best answer to complete the sentence Then mark the letter (A), (B), (C), or (D) on your answer sheet 101 If you notice the device emitting smoke orsparks, _ it off immediately (A) turn (B) turns (C) turning (D) to turn 102 If you come across any errors in the articleduring proofreading, please report tothe managing editor (A) It (B) itself (C) them (D) themselves 103 Out of courtesy to other kitchen users, allitems must be cleaned after use (A) thorough (B) more thorough (C) thoroughly (D) thoroughness 104 The company’s new headquarters office basedat Canary Wharf is larger than the oldone (A) considerably (B) notoriously (C) additionally (D) optionally 105 Because she can speak some Japanese, Mary was _ to the task of showing the visitors from Japan the firm's facilities TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (A) assigned (D) (B) linked (C) afforded l09 Michael Whittaker's new blockbuster From Hen to Etemtty has received favorable from most film critics (D) revised (A) reviews 106 For all the news headlines from Britainand around the world, visit www.britaintoday com today (B) articles (C) reports (A) late (D) summaries (B) later (C) latest 110 Over million customers _ to GeckoVision, a popular cable television service based in Lahore (D) lately (A) subscribe (B) relate (C) limit phone or by email (D) apply (A) and (B) either (C) both 111 Highway 61 will be closed from Saturdayevening until Monday morning, _motorists should use an alternative route (D) nor (A) but (B) so (C) for (D) even 107 Customers can companyrepresentative to bill _ by contact a discuss their 108 Few of the survey .indicated that theywould be willing to participate in an indepth interview afterwards (A) respond (B) responses (C) responsive respondents 112 The civic library stocks a wide range of _materials, including books DVDs, and CDs (A) educate TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (B) educated (C) education 116 The management would like to inform patronsthat the ATM on the second floor is currently out of _ (D) educational (A) line 113 The financial consultant made suggestions about how we could improve our overall performance (B) control (C) order (A) every (D) date (B) several (C) most 117 The manager of the building materials supplyfirm is hopeful that the shipment of goods will arrive on time (D) much (A) exact 114 _Carl and Jenny, none of the otheremployees has had any formal first-aid training (B) exacted (C) exacting (A) Yet (D) exactly (B) Towards (C) Besides (D) Among 118 A few of the local residents _uncertainabout the multinational company's plans to build a chemical factory in Lownes 115 In order to increase _ the financemanager began selling off some of the company's assets (A) interval (B) revenue (C) interest (D) margin (A) Is (B) are (C) be (D) being 119 _the economy was In recession last year,several manufacturing firms in this region filed for bankruptcy (A) While (B) During TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (C) Beyond (A) attaches (D) However (B) attached 120 Since we installed the automatic garbage Incinerator, we have been producing much _ household waste (C) attaching (D) attachment (A) fewer (B) little 124 The 50th anniversary is a that very fewcompanies actually manage to reach (C) less (A) commitment (D) low (B) milestone 121 Chinese government officials plan to invest in renewable energy to reduce the country's _on fossil fuels (C) variation (D) yield (A) depends (B) depending 125 Ms Ingrid Harper takes a somewhat _ approach to the management of herinvestment portfolio (C) dependence (A) cautious (D) dependent (B) vertical 122 Residents _wish to sign up for theNeighborhood Watch group should contact Sally Livingstone at 018-990-987 (C) visible (D) prospective (A) what (B) which 126 Mr McCathy the purchase ofbrand new Gyro XT photocopiers from office machinery supplier (C) who (A) specialized (D) whom (B) adjoined (C) agreed (D) authorized 123 You can find out more about the KingstonCharity's operations if you view the report TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 127 donating funds to the ReidEnvironmental Agency, you are helping to I protect native plant and animal species fr07l I extinction (A) Around (B) With (C) By (D) For 128 Worldwide sales of the new SUV model were Iextremely _last year considering theglobal financial recession (A) strength (B) strong (C) strongly (D) strengthen 129 the manager has finished theperformance reviews, she will forward the results on to the executive board (A) Once (B) Until (C) Should (D) Despite 130 The building contractor has _ over 15 properties, including famous hotels Le Ranch (A) desired (B) alleviated (C) evacuated (D) renovated 131 Please leave a short note with your name and contact details and we will get back to you _ (A) outwardly (B) previously (C) truly (D) promptly 132 The business management team will preparea report _ our strategy for the next fiveyears (A) outlines (B) outlined (C) outlining (D) be outlined 133 Weather forecasters expect it to rain _ allday on Sunday, before clearing up on Monday (A) heave (B) heavy (C) heaviness (D) heavily 134 There is a lot of opposition in Congress _ the President's proposal regarding health care TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (A) for (C) imitating (B) to (D) to imitate (C) within (D) as 138 A result of 800 out of 1,000 in the aptitude testis just the average score achieved byour graduate recruits 135 The tour guide gave members of the group a chance to explore the ancient castle on _ (A) below (B) among (A) theirs (C) toward (B) them (D) on (C) themselves (D) their own 139 The TeAnau region is populated, withapproximately only person for every 4,000 hectares of land 136 If employees are late or miss work without providing prior notice, they must provide a valid _ to their supervisor (A) regularly (B) famously (A) permit (C) sparsely (B) intensity (D) practically (C) perspective (D) justification 140 Although the senator is very , he 1snot always able to communicate his ideas successfully to his constituents 137 German engineers are developing a robot that _ the behavior and emotions of humans (A) deliberate (B) envious (A) imitates (C) articulate (B) imitated (D) probable TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com PART Directions: Read the texts that follow A word or phrase is missing in some of the sentences Four answer choices are given below each of sentences Select the best answer to complete the text then mark the letter (A), (B), (C), or (D) on your answer sheet Questions 141-143 refer to the following notice The Lafette Management Workshop Series continues on Monday next week At Gadsby Hall inNew Brunswick, there will be a seminar on improving _ in the office If you want to get your 141 (A) productivity (B) recruitment (C) accountability (D) venture employees working more efficiently, then you need to attend this event The seminar will be led by Lois Potter of Potter and Knight Consulting Ms Potter has over 20 years _of Industry experience, including over 10 years as CEO of Western Telecom She is a 142 (A) worth (B) worthy (C) worthwhile (D) worthless world-renowned expert In handling interpersonal dynamics In the workplace As usual, this seminar is completely free for all attendees The event _by Lafette, the 143 (A) is supporting (B) is supported (C) was supporting (D) was supported TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com fastest-growing investment management fund in the United States To find out more about Lafette’s services, please visit the Information booth outside the seminar venue Questions 144-146 refer to the following advertisement Why pay an expensive fitness center subscription fee? Why waste time and energy going to a publicgym? _ you can get a complete workout at home by buying a CDX Home Gym 144 (A) Moreover (B) Accordingly (C) Instead (D) Despite The CDX Home Gym is a total workout system It has over 10 fully _ weights and settings What 145.(A) reliable (B) adjustable (C) measurable (D) tradable this means is that you can set up the machine to match your own unique workout needs The CDX Home Gym also comes with a complementary workout DVD with fitness guru Mark Shaw The CDX Home Gym is available for just $450, plus $25 for_ Assembly is required, with all 146 (A) shipping (B) installation (C) building (D) compilation TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com parts, tools, and instructions included in the delivery Questions 147-149 refer to the following email From: Keiran Henderson To: Sharon Master Subject: Olivia Wright Dear Ms Hasler, I'm writing to congratulate you on your hiring of Olivia Wright Olivia has been an excellent employee here at San Francisco Advertising, and I’m sure she will a great job for you in London _the 147 (A) At (B) Because I (C) Since I (D) To day she first started with us, Olivia has stood out as a talented and hardworking individual She has I now developed her skills and experience, too Please know that Olivia has left our company on the best of terms Her husband is British and they I had been looking for an opportunity to move to England for a few months I _ losing her 148 (A) (B) expect regret TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Questions 160-162 refer to the following email From: Glenda Hughes To: All Subject: Training opportunity Hello everyone, I'm sending this email out to inform you all of on excellent training opportunity The professional development team is holding a special workshop on Friday afternoon to which you are all invited The session will cover public speaking skill, discussing basic principle and special techniques that can help people improve their ability to deliver presentations I know that public speaking can be a difficult challenge for many people If you're in that category, then this la nr excellent chance to work on an area of weakness The session will be led by Dana Forbes, a former employee of this company who has set up his own consulting business Dane has delivered hundreds of presentations over the course of his career, so he brings a lot of knowledge and experience to the workshop There will also be an opportunity for attendees to discuss their own experiences with public speaking Attendees should bring along a pen and some paper in order to take notes end complete some basic exercises The workshop will take place in Conference Room from 1:30 pm to 4:30 pm on Friday I hope to see you there GlenriaHughoe 160 Who most likely will attend the workshop? (C) Workers who need help with writing skills (A) Stan members who regularly deal with the public (D) Employees with poor presentation skills (B) Managers with poor communication skills 161 What is workshop leader? mentioned TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com about the (A) He to or development team the professional (B) He has run the workshop hundreds of times (C) He is no longer employed by the company (D) He used to find public speaking challenging 162 do? What are participants instructed to (A) Write about their own experiences (B) Hike wrung materials to tho event (C) Register for the workshop in advance (D) Complete some exercises beforehand Questions 163-166 refer to the following memo Attn: Research staff As part of our initiative to engage more vigorously with our consumers, we have decided to conduct a number of focus groups over the next couple of weeks Participants in the focus groups will provide feedback on issues such as our branding, our new range of products and our prices We hope this research work will generate a lot of ideas that we can then use to improve our products and boost sales However, in order to run the events smoothly, we need some of you to volunteer your services The focus groups will run in the evenings, from pm to pm Given time constraints, we hope to run five tables concurrently each evening We will need a facilitator and a transcriber at each table, which is where you come in We hope that you will make the most of this interesting opportunity The facilitator’s main tasks are to keep the conversation on track and make sure everyone in the group is contributing Accordingly, facilitators need to have excellent interpersonal skills Transcribers, on the other hand, will be responsible for recording the focus group participants' ideas and suggestions Therefore, transcribers require good listening skills and the ability to take lots of notes quickly If you feel you are suited to either of these roles, please email Jenny Richards at j.richards@aveno.com to let her know TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 163 What is NOT indicated about the focus groups? (A) Someone experience with previous (A) They will be facilitated by employees (B) skills (B) They will be recorded on devices (C) A person who can handle complex tasks (C) They will be held in the evenings (D) An employee who can take notes quickly (D) ideas 166 Why should readers contact Jenny Richards? They will be used to generate 164 How needed? many workers are A worker with good people (A) To find out more about the positions (A) (B) To sign up for a specific task (B) (C) (C) To discuss their regular job responsibilities (D) 10 (D) To nominate colleagues for the available jobs 165 Who might be an appropriate facilitator? Questions 167- 168 refer to the following promotion flyer Are your curtains or blind dusty and dirty? Don’t waste time trying to take care of them yourself Get professional help instead- call Blinkers! Blinker is a company that Texans have trusted for over 50 years Blinkers service homes, offices and even factories, classrooms and laboratories, all for a reasonable price The company’s experienced and trained professionals will have your blind looking clean and new again in no time In addition, Blinkers guarantees service within three working days of the initial request If your needs are not met within that time frame, the service will be provided completely free of charge TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 167 What is being advertised? (A) A curtain and blind store (B) An upholstery retailer (C) A window treatment cleaning service (D) A repair service for blinds and curtains 168 What is NOT said about Blinkers’ service? (A) It is very prompt (B) It is of a high quality (C) It is quite affordable (D) It is free the first time Questions 169- 172 refer to the following email From: Gemma Hutchison, GMO To: Paolo Santos, Hilton Financial Subject: Delivery Dear Mr Santos, First of all, I’d like to apologize for the mlx-up with your company’s order yesterday As I understand it, you received 10 ink cartridges fewer than you requested and an additional box of printer paper, as well At GMO, we pride ourselves on our attention to detail, so I immediately began an investigation It turns out that a member of the administration team caused the problem He confused your order with that of another firm with a similar name, Hillman Finance This sort of mistake is unacceptable, and I have given that employee an official warning about his performance I can assure you that all staff members will take the utmost care to ensure your order is processed correctly in future The good news is that the correct shipment is now on its way It should arrive sometime tomorrow afternoon Please make sure a company representative is on hand to sign the delivery invoice at that time TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com I understand that our error has caused your firm significant distress, since you are now running low on stationery supplies As compensation, I am willing to offer a 30% rebate on this order, as well as a $50 credit on your next order with us I hope that these terms are satisfactory Regards, Gemma Hutchison — GMO 169 Where most likely does Ms Hutchison work? (C) Hand over a copy of the original ¡nv0,v* the courier (A) A finance company (B) A post office (D) Sign some documents that will be through (C) A printing shop 172 What receive? (D) An office supplies firm (A) A discount coupon 170 What led to the mistake? (B) Free shipping (A) A computer malfunction (C) Some money back (B) A mix-up over names (D) Complimentary goods (C) A shipping delay (D) A procedural problem 171 do? What is Mr Santos asked to (A) Ensure someone is there to receive tht delivery (B) Reenter the details of his request WOH ordering system Questions 173-176 refer to the following information Floral Festival TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com will Mr Santos Visitors can now come and enjoy the annual Floral Festival at Gleeson Park The Floral Festival features beautiful flower gardens with sunflowers, petunias, daffodils and much, much more As well as gorgeous flower beds, the Floral Festival also has regular special events like music concerts, film screenings, and opera performances To view a full program, visit www.flowerfestival.com.Attendance at the Floral Festival is free, though donations will be accepted at the gate How to Get There ■ By Car Parking in and around Gleeson Park is strictly limited Visitors are advised not to bring their cars unless completely necessary ■ By Bus Visitors can catch a bus from anywhere in the city to the downtown terminal From there, it is a short stroll to Gleeson Park ■ By Bike Bicycle parking racks are provided at Gleeson Park The racks are secure and cost nothing to use 173 What is the purpose of the Information? (C) It is illegal to ride a bike there (A) (D) It will be turned into a bus terminal To publicize a community event (B) To solicit donations for a special cause 175 What are readers asked to if possible? (C) To ask for public feedback on a proposal (A) Avoid driving to the venue (B) Collect donations at the gate Refrain from damaging the flower 174 What is suggested about Gleeson Park? (C) beds (A) It has ample vehicle parking (D) Make suggestions about the program (B) It is close to the city center (D) To announce a program change Questions 176-180 refer to the following newspaper article Museum Keeping Up with the Times TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Graham Roux, director of the Lyall Bay Museum, announced today that the facility will undergo a major renovation over the next two years The museum was initially built in 1974 and has received no significant structural upgrades since that time Mr Roux unveiled the redevelopment proposal at an official ceremony yesterday During his speech, he indicated that, in its current stale, the museum is too ordinary and lacks notable features to attract local visitors and foreign tourists Mr Roux has been working on the project since he was appointed lost June Although his ideas quickly generated enthusiasm in the community, raising the funds to carry out the task proved extremely difficult His initial plan to charge admission to the museum met with fierce opposition Instead, he finally managed to secure $20 million from private sources, as well as a $4 million grant from the Lyall Bay Municipal Government, to fund the redevelopment project The plans for the renovated museum are ambitious There will be a new atrium decorated with traditional arts and artifacts In addition, the area in front of the main entrance, which is currently a concrete square, will be changed to include a lawn and gardens, creating a pleasant atmosphere for visitors The plans also show an extended eastern wing This will house a new exhibit called the “21st Century Collection” where objects and symbols popular in today's world will be on show The aim of the exhibit, Mr Roux says, is to show visitors that 'history is being made every day.” Members of the public can view the plans either at the museum reception desk, or online at www.lyallbaymuseum.com 176 What is the article mainly about? (A) A museum opening 177 According to Mr Roux, what is currently the major issue of the museum? (B) A facility upgrade (A) Its design is too modem (C) A public works grant (B) It looks unimpressive (D) An urban renewal project TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (C) It is in need of repair (A) Traditional artifacts (D) Its display space is limited (B) Contemporary items (C) Local images (D) Futuristic visions 178 How did Mr Roux raise money? (A) Through an increase in the admission fee 180 What is NOT mentioned about the plans? (B) By encouraging companies to invest in the facility (A) (C) Through a combination of public and private donations (B) A public square will be constructed (D) By holding a range of special fundraising events (C) An atrium will be added One wing will be expanded (D) A green outdoor area will be created 179 What will be featured in the new exhibit? Questions 181-186 refer to the following electronic invoice and email Robbie’s Flower 442 Hyde Lane Anderton, Michigan 48169 Order No: Date of order: 111902 Nobember 14 Customer: Delivery address: Helen Botham 11- 16 Carter Plaza Carter Road Anderson, Michigan 231-708-7807 Contact No: Order Details: 10 dozen red roses 10 dozen white lilies dozen tulips 20 dozen daisies Arrangement fee Delivery fee $220 $380 $210 $210 $460 $65 TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Value-added tax $152.50 $1697.50 Please note that, unless a specific request is made, all deliveries occur the day after the intial order is made If you require a rush service, and you have not already indicated this preference while placing your order online or over the phone, please contact Robbies’s Flowers immediately at 231-809-8772 For all other inquiries, email robbies@velomail.com From: helen.botham@sunnyevents.com To: robbies@velomail.com Subject: Invoice Hello, I placed an online order through the Robbie’s Flower website early this morning I received the delivery just a few moments agoi I am always impressed at your speedy service I know I can rely on Robbie’s Flower for last- minute jobs, which is great However, there was a problem with this particular delivery You have charged me for an arrangement fee, but all of flowers came unarranged This could potentially have been a big problem for me, as I am currently preparing for a big corporate function this evening Luckily, though, I have a large learn of workers here who are able to take care of this task I hope that I will be compensated for the cost of arranging the flowers I also exoect that you will investigate this situation to find out why the error occurred Unless you can reassure me of the quality of your service, I will hesitate to use your service in the future Regards, Helen Botham 181 Which item is the cheapest per unit? (A) To thank a firm for fast delivery (A) Rose (B) To cancel an order (B) Lilies (C) To point out an error (C) Tulips (D) To ask for a new invoice (D) Daisies 183 What is implied about the order? (A) It was requested as a rush service 182 What is the purpose of Ms Botham’s email? TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (B) firm It was Ms Botham's first with the (D) occupation (C) It was made over the phone 185 What does Ms Botham request? (A) A store credit (D) It was adjusted at the last minute (B) A partial refund 184 The word “function" in paragraph 2, line of the email is closest in meaning to (C) A sincere apology (A) purpose (D) A free delivery (B) gathering (C) operation Questions 186-190 refer to the following emails From: Darlene Harvey To: Joe Lincoln Subject: Details Dear Mr Lincoln, Thank you very much for agreeing to speak at the Sales Managers’ Conference on June 21 As I told you over the phone, we will be happy to pay for your flight to San Francisco and your accommodations in the city Our policy is to allow speakers to make their own travel arrangements, and then compensate them afterwards We find that this is more convenient for everyone involved Please retain all documentation relating to your trip, and send it to me so I that you can be fully reimbursed The conference will be held at the Harborside Convention Center, which is around three miles from the center of the city and is within walking distance to restaurants, shops, and a small park There are a few hotels in the surrounding area that might suit you Often, conference speakers like to stay at The Swanson, which is just across the road from the convention center Another popular venue is Wilkin’s Hotel, as it is close to the busy and interesting Chinatown area of the city, If this is your first visit to San Francisco, that might be a nice place to stay Finally, Hotel Aurelia on Monaco Boulevard is where many conference speakers and guests choose to stay, as it has a lovely view of the harbor Of course, these are just some suggestions, and you are welcome to stay wherever you like If there is anything at all I can to help with your preparations for the conference, please let me know We look forward to seeing you In June Sincerely, Darlene Harvey - Conference Administrator, Get Together TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com From: Joe Lincoln To: Darlene Harvey Subject: Re: Details Hello Darlene, Thank you for your email last week If I were unfamiliar with San Francisco, It would certainly have been useful information, so I appreciate it However, I actually grew up in the city, and I still have relatives in the region While at the Sales Managers’ Conference, I intend to stay with my aunt so that I can catch up with her Therefore, I won't require compensation for my accommodations Instead, there is something else I want to inquire about My aunt's house is in the suburbs, so I will need to catch a cab from there to the convention center in order to make it to the conference on time Can Get Together reimburse the cost of the cab for me? I'm sure you will agree that this is much more cost-effective than having me stay at a hotel Please let me know your answer soon Thanks, Joe Lincoln 186 What is the main purpose of Ms Harvey’s email? (A) To ask an expert to speak at an event (B) To provide information to a speaker (C) To remind a presenter about an obligation (C) Directions to the event location (D) Instructions compensation for receiving 188 What is a special feature of Wilkin’s Hotel? (A) It is normally very busy (B) It is close to the conference venue (C) It has an attractive view 187 What sort of information is NOT included in the first email? (D) It is near a tourist destination (A) Amenities in the neighborhood 189 Where will Mr Lincoln stay in San Francisco? (B) Suggestions for accommodations (D) To confirm conference delegate the details of a (A) In an apartment downtown TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com (B) In a harborside resort (A) Compensation for a taxi ride (C) In a city hotel (B) A fee for speaking at the event (D) In a suburban home (C) Additional accommodations 190 What special request Lincoln make? does Mr (D) A dally funds travel for allowance Questions 191-195 refer to the following advertisement and email Munez Realty Apartment For Rent — $430 per week A three-bedroom apartment in the popular Dupris Building on Whiteheart Lane is now available The apartment is fully furnished, including air conditioning and a dishwasher It has a large openair balcony, two bathrooms, and a recently renovated kitchen It comes with a single parking space This property is not expected to be available for long, so prospective tenants should act now A six or 12 month lease is preferred Those interested in the apartment should call Javier Munez at 212-409-7880, or email him at javier@munez.comto arrange a viewing time From: Linda Rirtridge To: javier@munez.com Re: Apartment to Let Dear Mr Munez I'm emailing about the three-bedroom apartment in the Dupris Building advertised in this morning's newspaper If possible, I would like to view the property this evening with my husband and our two children Please email me back or contact me at 516-990-5376 to arrange a specific time The apartment is just what we're looking for We have several friends in the Dupris Building, and they have told us that it is an excellent place to live It is close to great amenities like Dupris Park, the local shopping center and the subway station Although $430 a week is slightly above what we hoped to pay, we are willing to stretch the budget for such a great place If we are given the opportunity, we will be model tenants In fact, we were homeowners ourselves recently, so we certainly know how to take care of a property I should also note that we are only in I of a short-term lease, as we are moving to California in three months tours Linda Partridge TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 19l What apartment? is NOT stated about (A) It is in a popular complex (B) It is up for sale (C) It comes furnished (D) It has a single parking space the 192 What part of the property has been changed recently? (C) To make an offer on an apartment (D) To express interest in a property 194 What does Ms Partridge say about the apartment? (A) It will cost more than she initially budgeted (B) It is owned by good friends of hers (c) It is situated in a remote area (A) The furniture (D) (B) The balcony (C) The kitchen 195 What is potentially a problem for Ms.Partridge? (D) The bathroom 193 Why did Ms Partridge send the email? (A) To confirm a viewing appointment It reminds her of her old home (A) The location of the complex (B) The size of the apartment (C) The amenities in the unit (D) The length of the lease (B) To ask for some details about the home Questions 196-200 refer to the folowing report and email A massive flood caused by heavy monsoon rains has devastated large parts of Bangladesh Representatives o9f relief agencies such as the Red Cross are estimating that as many as million people have been affected by the flooding Temporary shelters construced by UN authorities just outside the capital of Dhaka have filled with thousands of refugees whose homes have been destroyed Power lines, roads and other infrastructure have sustained major damage as well Hundreds of people have been killed in the initial flood, and there is concern that thousands more will die due to water- borne diseases and other hygiene- related health problems TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com The Bangladeshi government is appealing to the international community for increased aid The basic clean- up operation is expected to take months, if not years Observers say it could even take decades for this developing nation to fully recover from this disater From: Jamie Peterson To: HitroVagana Subject: Flood Dear Mr Vagana, As I'm sure you have seen on the news, the people of Bangladesh are struggling to recover from a massive flood I think it would be a good idea for us to make a small gesture for the people suffering in this terrible tragedy Instead of holding our annual office fundraiser to help out local community projects, how about we donate the proceeds to one of the agencies that is working to aid the Bangladeshi people? I think this is a more appropriate and deserving cause, given the circumstances I have a number of thoughts about what sort of fundraising event we might like to hold I’m sure other employees have interesting suggestions as well I think it would be a good to post something on the company intranet about this and get people to contribute their ideas I look forward to hearing your response on this matter Thanks, Peterson 196 According to the report, what are (C) recovered people worried about? (D) suffered (A) The lack of International aid 198 What is the main purpose of Mr (B) The absence of infrastructural Peterson’s email? planning (A) To raise awareness of a humanitarian (C) The potential for diseases to spread crisis (D) The damage to historical buildings 197 The word "sustained” in paragraph 1, line of the report is closest in meaning to (A) maintained (B) survived (B) To make a suggestion about a fundraising activity (C) To inquire sponsorship funds about company (D) To recommend that employees some charity work TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 199 Where would Mr Peterson most likely prefer to direct proceeds? (A) To the Bangladeshi government (B) To the Red Cross (C) To UN authorities (D) To local community groups 200 What does Mr Peterson suggest? (A) Raising the issue with the board (B) Meeting with Mr Vagana (C) Presenting ideas online (D) Setting up an informal network TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com [...]... from my visit From what I could see, you have very efficient procedures andan excellent workplace culture This explains you are one of the leading manufacturing firms TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 151 (A) whether (B) which (C) why (D) when in Eastern Europe I am sure that your company will continue to enjoy solid growth over the coming years I would like... floor of the main building Please aim to arrive 10 minutes in advance, so that the meeting can begin on time A brief agenda of I items to be discussed is included below TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com - Security: Several residents have expressed concern about security guards being inattentive while on duty Possible solutions to this problem will be discussed... Herald is due to expire at the end of this month Unless you renew your subcription within the next two weeks, the newspaper will no longer be delivered to your premises TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Subscriptions are all handled online now, so in order to renew, please visit our website at www.altonherald.com By clicking on the “renew” button in the top... Hans in the production, while the role of Kristina has gone to an amateur, local woman Mariana Ostev Overseeing the production will be experienced director Heather Lynwood TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Ms Lynwood was unavailable to comment on her plans for the production Although Lynwood is renowned for her unique production style, it is understood that she... directed ballets before (B) She is famous for her unusual approach (C) She is running her own production agency (D) She wasn’t able to reveal anything about the production TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com Questions 160-162 refer to the following email From: Glenda Hughes To: All Subject: Training opportunity Hello everyone, I'm sending this email out to inform... members who regularly deal with the public (D) Employees with poor presentation skills (B) Managers with poor communication skills 161 What is workshop leader? mentioned TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com about the (A) He to or development team the professional (B) He has run the workshop hundreds of times (C) He is no longer employed by the company (D) He used... skills and the ability to take lots of notes quickly If you feel you are suited to either of these roles, please email Jenny Richards at j.richards@aveno.com to let her know TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 163 What is NOT indicated about the focus groups? (A) Someone experience with previous (A) They will be facilitated by employees (B) skills (B) They will be recorded... guarantees service within three working days of the initial request If your needs are not met within that time frame, the service will be provided completely free of charge TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com 167 What is being advertised? (A) A curtain and blind store (B) An upholstery retailer (C) A window treatment cleaning service (D) A repair service for blinds... correct shipment is now on its way It should arrive sometime tomorrow afternoon Please make sure a company representative is on hand to sign the delivery invoice at that time TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com I understand that our error has caused your firm significant distress, since you are now running low on stationery supplies As compensation, I am willing to offer... someone is there to receive tht delivery (B) Reenter the details of his request WOH ordering system Questions 173-176 refer to the following information Floral Festival TOEIC opens excellent job opportunities Website: http://www.mshoatoeic.com will Mr Santos Visitors can now come and enjoy the annual Floral Festival at Gleeson Park The Floral Festival features beautiful flower gardens with sunflowers,