-o0o - N : A17670 : - 2014 -o0o - : A17670 : GI O VI N H : NH TO N - 2014 Thang Long University Library T i xin cam oan r ng ng d c v ch a t ng u c a t i, c s h tr t Gi o C cn t qu c c ng b b t c u n o tr c y Nh ng s li u ph c v cho vi c ph n t ch, nh n x t, nh gi c ch nh t c gi thu th p t c c ngu n kh c u tham kh o Ngo i ra, d ng m t s nh n x t, nh gi c ng nh s li u c a c c t c gi , c quan t ch c kh c ng c th hi n ph u tham kh o N u ph t hi n c b t k s gian l H i ng, c ng nh k t qu lu n v n c u tr ch nhi m tr c , ng y 10 th ng 06 n m 2014 T U TH C TI N 1.1 T ng kinh doanh doanh nghi p 1.1.1 ng kinh doanh 1.1.2 m hi u qu kinh doanh 1.1.3 ng kinh doanh .1 1.1.4 ng c ng kinh doanh 1.1.5 u qu kinh doanh .2 1.1.5.1 Ngu n s li u .2 1.1.5.2 1.1.6 li u K thu 1.1.6.1 K thu 1.1.6.2 K thu s 1.1.7 s u qu kinh doanh d thu 1.1.7.1 T su t l i nhu n (ROA) 1.1.7.2 T su t l i nhu n ch s h u (ROE) 1.1.7.3 T su t l i nhu .5 1.1.7.4 1.1.7.5 S c sinh l i c a v ng 1.1.7.6 T su t l i nhu n g 1.1.7.7 Kh n th i (ng n h n) .10 1.1.7.8 Kh s 1.1.7.9 K thu ti 10 11 1.1.7.10 S n 12 1.1.7.11 S ng 12 1.1.7.12 S n kho 13 1.1.8 1.2 1.3 K t lu .13 u th c ti n .15 19 U QU TNHH M KINH DOANH C CH V CAO TR .20 Thang Long University Library 2.1 nc i ch v Cao Tr 20 2.1.1 n 20 2.1.2 kinh doanh c & DV Cao Tr 20 2.1.3 u t ch c c 2.2 21 ng kinh doanh 22 2.2.1 Thu n l i 22 2.2.2 22 2.3 m u qu kinh doanh c ch v Cao Tr 23 2.3.1 K t qu ho ng s n xu n ngu n v nc 2013 TM & DV Cao Tr 2012 23 2.3.1.1 2013 c l i nhu 2012 23 2.3.1.2 n ngu n v 2012 2013 c a & DV Cao Tr 26 2.3.2 i 29 2.3.2.1 T su t l i nhu n (ROA) .29 2.3.2.2 T su t l i nhu n ch s h u (ROE) 30 2.3.2.3 T su t l i nhu 31 2.3.2.4 h ut n t su t sinh l n ch s 32 2.3.2.5 S c sinh l i c a v ng 35 2.3.2.6 T su t l i nhu n g 36 2.3.3 2.3.3.1 Kh 38 n th i (ng n h n) .38 2.3.3.2 Kh s 2.3.3.3 K thu ti 2.3.4 .39 40 u qu s d n .42 2.3.4.1 S n 42 2.3.4.2 S ng 43 2.3.4.3 S n kho 44 2.4 c ho 45 2.4.1 m m nh (Strength) 45 2.4.2 m y u (Weakness) 46 2.4.3 i (Opportunity) 47 2.4.4 c (Threat) .47 2.5 K t lu 49 U QU KINH DOANH C A CH V CAO .51 TR 3.1 u qu kinh doanh 51 3.1.1 Gi m thi 3.1.2 S d 3.1.3 C i thi n kh 3.1.4 C i thi n s 3.2 i nhu n 51 nv nh 52 53 n 53 chi c kinh doanh t 3.2.1 Chi c SO (Strengths 3.2.2 Chi c WO (Weaknesses 3.2.3 Chi c ST (Strengths 3.2.4 Chi c WT (Weaknesses 53 Opportunities) .53 Opportunities) 54 Threats) 54 Threats) 54 K T LU N .56 PH L C .58 Thang Long University Library 2013 26 32 38 40 2013 .24 29 .30 32 36 36 .38 39 42 43 44 Thang Long University Library t TNHH MTV TSNH TSDH CSH TNHH Cao T Thang Long University Library b c 48 2.5 K t lu Th kinh doanh , g kinh ,k vi c , 49 Thang Long University Library k , N 50 GI U QU KINH DOANH C A M D CH V CAO TR 3.1 u qu kinh doanh V em xin 3.1.1 Gi m thi : i nhu n tranh 51 Thang Long University Library i t ki m chi ph vi c mua h ng, kh ng mua h ng l t v i s l nh ng gi m chi ph v n chuy n c ng nh chi ph thu mua iv nh m c s d n tho i, l p d c hi ti t ki m h p, ti N quy ch 3.1.2 S d nh n t ng b ph iv h tr p c n l p m c ti t ki ng ph t v s d ng ti t ki m ho th th h ng ch bi c, ho n, iv i p, d ng n c a doanh nghi p nv nh kinh g 52 c 3.1.3 C i thi n kh 3.1.4 C i thi n s n n doan 3.2 gi chi n l c kinh doanh t SWOT y: 3.2.1 Chi c SO (Strengths Opportunities) : : V 53 Thang Long University Library 3.2.2 Chi n c WO (Weaknesses Opportunities) : : 3.2.3 Chi c ST (Strengths Threats) 3.2.4 Chi n c WT (Weaknesses Threats) : 54 55 Thang Long University Library K T LU N Trong b i c nh n n kinh t th tr ng nh hi n c c doanh nghi p mu n t n t i v ph t tri n th ho t ng kinh doanh c a doanh nghi p ph i th c s c hi u qu t c nh ng hi u qu ng y c ng cao s n xu t kinh doanh th doanh nghi p ph i th ng xuy n ph n t ch hi u qu ho t ng kinh doanh c c i nh n to n di n, ng n v kh n ng s c m nh c ng nh nh ng h n ch c a m nh gi p doanh nghi p x c nh ng m c ti u c ng nh nh ng chi n l c kinh doanh ph h p nh m em l i hi u qu kinh doanh ng y c ng cao kinh doanh kinh doanh, ROA, Trong y em mong ) o 17 56 , trang trang 8 http://ketoansaovang.com.vn/vn/tin- tuc/149/don-bay-tai-chinh.html, 18/01/2013 10 , http://www.ssc.gov.vn/, 10/12/2009 11 Wikipedia, 2014, http://vi.wikipedia.org/wiki/Trang_Ch%C3%ADnh, 14/5/2014 57 Thang Long University Library PH L C Cao CAO TRU SERVICE AND TRADING COMPANY LIMITED 02/04/2010 ng ch i 186 188 - 84 020.3837.768; 84 020.3832.956 Fax : 84 020.3837086 Website: www.dienmaycaotru.com.vn 58 www.caotru.com.vn iH c K Ch ng nh Thi t k , Ch ng nh Ch Qu n l nh u th u t nghi p: 2003 iH c K , Ch ng nh Ch ng ch Ch ng ch K i Ch ng nh Qu Ch ng nh u th u t nghi p: 2002 p) : , : y 59 Thang Long University Library 2011 2013 12.329.741.931 11.052.762.435 13.216.055.909 28.272.727 Doanh thu 12.301.469.204 11.052.762.435 13.216.055.909 10.741.665.447 10.215.150.042 12.486.714.787 1.559.803.757 729.341.121 987.600 1.688.446 2.222.226 160.711.361 - 837.612.393 304.744.511 143.903.390 160.711.361 304.744.511 143.903.390 1.045.359.549 522.597.255 538.810.990 354.720.447 11.959.073 48.848.966 (52.129.920) 104.346.941 16.232.818 20.069.091 91.450.024 8.805.259 (72.199.011) 12.896.917 7.427.559 282.521.436 24.855.990 56.276.525 282.521.436 24.855.990 56.276.525 (Ng 60 C A 2013 9.926.819.276 16.180.916.833 16.011.125.744 471.518.190 136.769.426 211.575.582 2.636.078.689 3.258.301.304 3.408.822.488 2.411.452.009 2.440.094.010 3.173.291.011 224.626.680 818.207.294 235.531.477 6.813.514.287 12.568.533.844 11.071.057.010 6.813.514.287 12.568.533.844 11.071.057.010 5.708.110 1.319.670.664 5.708.110 B 217.312.259 217.312.259 1.319.670.664 199.620.196 497.843.416 431.057.118 114.544.842 441.029.854 364.510.222 143.272.727 465.041.727 477.041.727 (28.727.885) (24.011.873) (112.531.505) 61 Thang Long University Library 85.075.354 56.813.562 66.546.896 56.813.562 66.546.896 85.075.354 10.126.439.472 6.204.646.804 12.732.111.591 12.803.057.679 6.204.646.804 A 16.678.760.249 16.442.182.862 12.732.111.591 12.803.057.679 5.796.000.000 8.441.000.000 8.801.000.000 408.646.804 282.746.591 544.491.687 4.008.365.000 2.135.960.000 1.321.605.992 II B 3.921.792.668 3.946.648.658 4.002.925.184 3.921.792.668 3.946.648.658 4.002.925.184 3.600.000.000 3.600.000.000 3.600.000.000 321.792.668 346.648.658 402.925.184 10.126.439.472 62 16.678.760.249 16.805.982.863