UNIT FOUR: SPECIAL EDUCATION Period 23 Aims : Objectives ; Skills : Grammar points: Teaching aids : WRITING Teaching writing By the end of the lesson, pupils are able to read and understand or write a letter of complaint about the poor quality of the service. Development for Writing skill and three integrated skills : Speaking, Reading and Listening Present tenses and comparison. Handouts, textbook , flipcharts PROCEDURE I/ WARM-UP : ( 5 min ) * Categorising : 1. bad 6. good Group these adjectives into correct columns 2. helpful 7. careful 3. expensive 8. unhappy Compliments ( khen ) * Lead in : 4. lazy 9. poor 5. hard-working 10. beautiful Complaints ( phàn nàn ) When do you have compliments or make complaints ? II/ PRE- WRITING: ( 15min ) 1. Teaching vocabulary worse (a) : very bad native ( a) : bản sứ ( translation ) Example : A native teacher comes from England. air – conditioned ( a) : be equiped with ( explanation ) advertisement ( n ) : quảng cáo ( translation ) 2. Choose a suitable answer for each question of " Task 1 ". 1 - in fact classes often start late and finish early. Sometimes it starts 20 minutes late. 2 - the room is not air- conditioned. There is only one ceiling fan in my classroom. It is very hot. 3 - I have to pay for them. 4 - in fact there are more than 30 students in my class. 5 - There are only few native teachers, not all of them are native ones. 6 - in fact classes often start late and finish early. Sometimes it starts 20 minutes late. 3. Format 1.Writer’s address and receiver’s address. 2.Greeting: Dear.., 3.Introduction: Why you write the letter. 4.Body: What you want to complaint. 5.Conclusion: What you want them to do. 6.Ending: Yours faithfully. *Some useful structures/ connectors: First,.../ Second,.../ Moreover,.../ In addition,.../ What is worse is..../ In fact, ... III/ WHILE- WRITING: ( 15 min ) * Task 1 : Using the information from the dialogue in " Task 1 " to complete the letter of complaint below 53 Ho Xuan Huong Street Hanoi, Vietnam The Director English for Today Centre 731 Van Xuan Street, Hanoi, Vietnam 22 February, 2006 Dear Sir, I am writing to complain about the poor quality of service at your centre. Everything seems to be worse than what you say in the advertisement. First of all, you say that there are only native teachers, but my class has one Vietnamese teacher and two native teachers. You also say that each class has no more than 20 students but there are over 30 students in my class. Furthermore, in the advertisement, you say we can have books and cassette tapes free of charge but in fact we had to pay for them. To make the matter worse, the class is not air- conditioned. That is quite different from the advertisement. Finally, what I do not like most about your centre is the time. the class is not the same as what the advertisement says. Classes not only start late but also finish early. To resolve the problem, I require you to give me a refund. Enclosed is a copy of the receipt. I look forward to hearing from you and to getting a quick resolution of this problem. Please contact me at the above address or by phone at:04-7.222999. Yours faithfully. Do An Duc IV/ POST WRITING: ( 8 min ) * Task 1: Write sentences from the cues provided: 1 Thank / your letter / inform / me / poor / service / centre. * Thank you for your letter which informs me the poor service at our centre. 2 We / examine / the / situation / and / find / what / say / true. * We have examined the situation and found that what you say is true. 3 This / due / the / difficulty / finance and / low / discipline / teachers. * This is due to the difficulty in finance and low discipline of the teachers. 4 We / send / another / better / class / next week. * We will send you to a better class next week. 5 If you like, we / give / refund but you / get /80 per cent / money / back. If you like, we will give you a refund but you will only get 80 per cent of your money back. 6 I / beg / sympathy and / look / forward / support. * I beg your sympathy and look forward to your on-going support. V/ HOMEWORK : ( 2 min) - Activity 1 : Write a reply letter from the sentences. - Activity 2 : Prepare “ Reading” of unit 5.  ... support * I beg your sympathy and look forward to your on-going support V/ HOMEWORK : ( min) - Activity : Write a reply letter from the sentences - Activity : Prepare “ Reading” of unit ... getting a quick resolution of this problem Please contact me at the above address or by phone at: 0 4- 7.222999 Yours faithfully Do An Duc IV/ POST WRITING: ( ) * Task 1: Write sentences from the cues... connectors: First, / Second, / Moreover, / In addition, / What is worse is / In fact, III/ WHILE- WRITING: ( 15 ) * Task : Using the information from the dialogue in " Task " to complete the letter