BO GIAO DUC VA DAO TAO . . . TRUONG D~I HQC KINH TE TP. HO CHi MINH NGUYEN NGUY]J:T QUE PHAT TRIEN DICH VU LOGISTICS TAl DOANH NGHIEP . . . . GIAO NH~N V~N TAl QUY MO VUA 0 VI:IJ:T NAM- TRUONG HOP NGHIEN CUU: CONG TY GIAO NHAN . . . - ? ~ A VAN TAl BIEN DONG . Chuyen nganh: Quiin trj Kinh doanh Mfi sb: 5.02.05 LU~N VAN TH~C Si KINH TE Ngtriri htr6'ng dftn khoa hQc: TS. PH~M THJ HA r ~HO CHi MINH- NAM 2004 B¢ GIAO Dl)C VA oAo T~O TRUClNG CH KINH TE TP.HCM THUVI~N . I I MUCLUC . . LOOMODAU 1 CHUONG 1. TONG QUAN VE LOGISTICS 3 1.1. Khai niem va vai tro ctia Logistics: 3 '. • ' ~ ' • A , • • 'A • 1.1.1. Vat net ve S\f phat tnen cua Logtstlcs hi~n d(IL 3 1.1. 1.1. Thap nien 1960 3 1. 1. 1. 2. Thap nien 1970 4 1.1.1.3. Thap nien 1980 5 1.1.1.4. Thap nien 1990 6 1.1.2. Khai ni~In Logistics 8 1.1.2.1. Cac khai ni~m thain khao 8 ,. •A • • •A ' ' • 9 1.1.2.2. Khat m~m Logtstlcs theo quan diem cua tac guL. . 1.1.3. Vai tro cua Logistics 10 1.2. Sa IU'Q'C v~ bol].t d()ng ciia cac cong ty cung cip d!ch V\1 Logistics ll 1.2.1. Cong ty Logistics (LSP: Logistics Service Provider) 11 1.2.2. Cac dich V\1 cung dip b6i LSP 11 1.2.2.1. Dich Vl.l,tuviht :············································································································ 11 1.2.2.1.1. Quyet dinh ve vi tri cua h~ th6ng kho-bai-nha xu6ng ········ 11 1.2.2.1.2. QuySt dinh v~ san xu~t 11 1.2.2.1.3. QuySt dinh h~ th6ng dlJ trfr hang h6a 12 1.2.2.1.4. ,QuySt di~ van tai :.:·······························································-···················12 1.2.2.2. f>ieu ph6i, to chUc th\fc hi~n chuoi Logistics 12 1.2.2.2.1. Dich V\1 kho-bai 12 1.2.2.2.2. Van tai va pban ph6i bang h6a 13 1.2.2.2.3. Quan ly (dlJ trfr) hang t6n kho 13 1.2.2.2.4. Th\fc hi~n don hang 13 1.2.2.2.5. Cac dich V\1 gia tang gia tri khac 13 1.2.2.3. Dich V\1 thong tin 13 1.2.2. 3 .1. Tracking I Tracing 14 1.2.2.3.2. f>~t hang I Nl$1 don $t hang 1 Theo doi tiSn do cua don hang 14 1.2.3. Phan lo(li cac cong ty Logistics 14 1.2.3.1. C~pdo 1: 14 1.2.3.2. c~p do 2: 15 1.2.3.3. c~p do 3: 1s 1.2.3.4. c~p do 4: 15 , - ? _,, •A , • 1~ 1.3. · Y nghia cua VI~c ngh1en cuu ~ CHUONG 2. THUC TRANG PHAT TRIEN DICH VU LOGISTICS TAl CONG TY GIAO N~N V~N TAiBIEN DONG : : : 17 2 1 G .'" h"A CA t . hA A ?0 B'A DA 17 . . IO'I t I~u ong y gtao n l].D Vl].D tai 1en ong . 2.1.1. Nhfrng thong tin ca ban 17 2.1.2. Chirc nang, nhi~m V\1 17 2.1.3. Ca c~u t6 chuc 18 2.2. Phiin tich thtfC trl].ng hOl].t dqng kinh doanh va tinh hinh phat tri~n d!ch V\1 Logistics tl].i cong t . hA A t'" B"A DA 18 y g1ao n l].ll Vl].ll ai 1en ong . 2.2.1. K6t qua ho~t d()ng kinh doanh 18 2.2.2. Dich V\1 van tai 19 2.2.2.1. Xet theo lo~i hinh van tai xufit nhiip kh~u 20 2.2.2.2. Xet theo thi tru<>ng 21 2.2.2.3. Xet theo phuong thirc va di~u kien chuyen eM 22 2.2.3. Dich V\1 kho-bai va phan ph6i hang h6a 25 2.2. 3 .1. He th6ng kho-bai va cac khach hang chinh. 25 2.2.3.2. Kha nang m& r()ng dich V\1 25 2.2.4. Dich V\1 Hai quan 26 2.2.5. Van chuy~n hang cong trinh 27 2.2.6. Dich V\1 gia tri gia tang khac 27 2.2.6.1. Dich V\1 ki~m hang 27 2.2.6.2. Dich V\1 bao hi€m va chuy~n phcit chirng tir 28 2.2.6.3. Cac dich V\1 khac 29 2.2.7. He th6ng d~ Iy 29 2.2.8. He th6ng thong tin va Dich V\1 khach hang 30 2.2.8.1. He th6ng thong tin 30 2.2.8.2. Dich V\1 khach hang 32 2.3. Nh~n xet- ~anh gia chung • 32 2.3.1. Cac uu diem d~ cong ty phcit tri~n ho~t d()ng Logistics 32 2.3.2. Cac ~t ~ ch6 trong qua trinh phcit tri~n ho~t d()ng Logistics 33 CHUONG 3. GIAI PHA.P PHAT TRIEN DICH VU LOGISTICS CUA CONG TY GIAO NH~N v ~N TAl BIEN DONG GIAI DO :\N 2005-2010 34 3.1. Kinh nghi~m phlit tri~n cua cac cong ty Logistics trong khu V\fC ASEAN ya xu hu6ng phlit tri~n thj trtrimg out-sourcing hol_lt d()ng Logistics t\rl Vi~t Nam 34 3 .1.1. Kinh nghiem phcit tri~n cua cac cong ty Logistics trong khu we ASEAN 34 3.1.2. Xu hu6ng phcit tri~n thi tru<>ng out-sourcing hoat d()ng Logistics tai VietNam 35 3.2. Djnh hmmg va my.c tieu phat tri~n cua cong ty Bi~n Dong giai dol.ln 2005-2010 37 3.2.1. Binh hu6ng: 0 37 3.2.2. M1.1c tieu phcit tri6n giai doan 2005-2010 0 37 3.3. H~ th6ng giiii phlip phat tri~n djch vy. Logistics t\rl cong ty giao nh~n v~n tai Bi~n Dong 37 3 .3.1. Nh6m giai phcip phcit tri6n dich V\1 3 7 3. 3. 1.1. ChU trong phcit tri6n dich V\1 van tai giao nhiin 3 7 3.3.1.2. Nang cao hieu qua ho~t d()ng kho-bai va pMn ph6i hang h6a 39 3.3.1.3. Nang cao chfit luQ'Ilg dich V\1 khach hang 40 3.3.1.4. Phcit tri6n cac dich V\1 gia tang khac 0 0 41 3 .3.2. Nh6m giai phcip phcit tri6n cong ngM thong tin 41 3.3.2.1. Khai thac met d6 he th6ng EDI 41 303.2.2. Xay d\fng cac chuong trinh cap nhiit, truy tim gia va ijch tau "m&" 42 3.3.2.3. Xay dl.fng chuong trinh quan ly dO'n hang tren Web (Tracing & Trackin?) 42 3.3.2.4. Tim hiMkM nang irng d1.mg cac chuong trinh quan tri va lien k6t he thong 43 3 3 2 5 nv ~ +"-~ ' h' .J d' h I. .,. h' L ' ' 43 . . . . u~t nen 1111tg va p at tr1en lC V\1 tu van giai p ap ogishcs 0 0 3 .3.3. Nh6m giai phcip phcit tri6n he th6ng dai ly va d6i tac lien k6t kinh doanh 0 44 3.3.3.1. Cling c6 va phat tri6n M th6ng dai Iy 0 0 44 3.3 .3 .2. Lien k6t ngang 0 0 45 3.3.3.3. Lien k6t doc 45 3.3.3.4. Tan d\Ulg CO' hQi phat tri6n kinh doanh da chi~u 45 3.3.3.5. Thanh lap van phOng chi nhanh t~ dia di8m chi€n luqc: Vfing Tau, Da N~n,g 46 3.3.4. Nh6m giai phap cai ti€n CO' cfiu va each thirc quan ly 47 3.3.4.1. Tai cfiu trUe he th6ng o o o o 47 3.3.4.2. Cai ti6n each thirc quan ly 48 3.3.4.3. ChUtrQngvaditym~ hol;ltdi;>ng Marketing 49 3.3.5. Nh6m giai phcip phat tri~n ngu6n nhan h;rc 50 3.3.5.1. Cap nhat va chufut h6a ki6n thirc chuyen mon 50 3.3.5.2. Roan thi~n van h6a cong ty 51 3.3.5.3. f>ao tl;lO mfii nhan vien la mi;>t nha tu vful Logistics chuyen nghiep 51 3.4~ Ki~n nghi 52 3.4.1. B6i v&i nganh van tru giao nhan 52 3 .4.2. B6i v&i cac nganh khac 53 3.4.3. B6i v&i Nha nu&c 53 3 5 H OA ? h oll: ? hA h~ 0? 0 h' ' ' ki~ gh' s~ . . ·~u qua t 1JC ben cua ~ t ong g.ru p ap va cac en n ! ·•· KET LU~ 56 PHV LVC 57 TAI Ll¢u THAM KHA.o 62 Danh mlJC biing Bimg 1: Tinh hfnh kinh doa"!h cua cong ty BiJn Dong giai dor;m 2000-2004 19 Bang 2: Uu diem cua he thong ED! 31 Bang 3: Kit qua hogt df}ng kinh doanh dich vt,t vtjn tai himg xu tit khdu thea thi truimg 57 Bang 4: Kit qua hogt df}ng kinh doanh dich vt,t vtjn tai hang nhQp khdu thea tht truimg 57 Bang 5: Kit qua hogt df}ng kinh doanh djch vt,t vtjn ttii hang consolidation 58 Bang 6: Kit qua hogt d(mg kinh doanh dich vt,t vtjn tai hang Je co-load 58 Bang 7: Kit qua hogt df}ng kinh doanh dich vt,t vtjn tai bang duimg hang khOng 58 Bang 8: Kit qua kinh doanh dich vt,t vtjn tai hang FCL 59 Bang 9: Ty l? doanh thu hang chi djnh cua dgi lyl hang cong ty !1! kinh doanh 59 Bang 10: Kit qua kinh doanh t6ng thJ cac djch VT,t 59 Danh mlJc hinh Hinh 1: Quan trt vtjt tu I Logistics ddu vao 4 Hinh 2: Ph an ph6i san phdm I Logistics ddu ra 4 Hinh 3: He th6ng Logistics (Logistics kinh doanh) 5 Hinh 4: Logistics va day chuydn cung img 7 Hinh 5: Ca cdu t6 chirc cua cong ty BiJn Dong 18 Hinh 6: Kit qua kinh doanh djch vt,t vtjn tai thea logi hinh xu&t nhtjp khdu 20 Hinh 7: Doanh thu djch vt,t v(ln tai hang xu&t khdu thea thj truimg 21 Hinh 8: Doanh thu dtch vt,t vtjn tai hang nh(lp khdu thea thj truimg 22 Hinh 9: Ca cdu cong ty BiJn Dong du(Jc didu chinh 48 Hinh 10: Quy trinh phan ph6i hang- khtlch hang Tan Thjnh 60 Hinh 11: Quy trinh kiJm tra va th'f!c hi en dan hang- Khach hang A/do Group 61 1 LOIMODAU 1. Ly do chQn d~ tai: Kinh t~, khoa hoc kY thu~t cang phat tri~n, "cung" va "c~u" v~ hang h6a, dich V\1 tren thi trnemg ngay cang tr& nen da d~g, phong phu hon "bao gia h~t. Nguai tieu dimg mong mu6n duqc th6a man nhu c~u m()t each nhanh chong, ti~n . lqi, trong khi d6, nha cung cfip luon tim moi each d~ hang h6a c6 m~t tren thi trnemg trong thai gian nglln nhfit, kip thai dap irng cac yeu c~u cua khach hang. Logistics chinh la cong Cl) t6ng hqp hfru hi~u rna nha cung cfip t~ dl)llg d~ d~t dUQ'C ffil)C dich cuaminh. Ngay nay, khai ni~m Logistics da tr& nen rfit quen thu()c v&i h~u h~t cac thuong nhan. Nhu c~u thue cong ty Logistics chuyen nghi~p th\fc hien dich V\1 dlng duqc nhi~u doanh nghiep ap dl)ng c6 hieu qua. d VietNam trong 2-3 nam gk day, s6 lm;mg cong ty Logistics gia tang dang k~ (hien t~i c6 khoang hon 800 cong ty, t6c d() tang binh quan la 10%/nam, nghla la s6 luqng nay se vao ·khoang 1200 cong ty trong vong 5 nam t&i). Tuy nhien, ho~t d()ng cua rfit nhi~u cong ty Logistics khong c6 gi khac so v&i ho~t dqng cua m()t cong ty giao nh~ v~n tai thong thuemg, thi trnemg giao nh~n v~n tai hang h6a rfit manh mttn, h~u h~t cac c6ng ty n·ong nganh c6 quy mo vira va' nh6. Trong bBi canh fiy, viec tim hi~u v~ Logistics va phat tri~n dich V\1 Logistics & cac cong ty giao nh~ v~ tai la rfit c~n thi~t, nhfit la khi c6 rfit it ta,;; gia nghien crru v~ vfiu d~ nay t~i VietNam, tai lieu tham khao h~n ch~. Ngoai ra, do ti~n trinh gia nh~p WTO dang duqc rut ng~n d~n, Vi~t Nam c~n dAy m~nh h<m qua trinh chuy~n dich co cfiu kinh t~ theo huang phat tri~n dich V\1 d~ giam b&t nguy co ho~t d()ng dich V\1 n6i chung va ho~t d()ng giao nh~n v~ tai n6i rieng se do c:ong ty nu&c ngoai khai thac. 2 Do nhfrng ly do chu yeu tren, tac gia da quyet djnh chon d~ tai "Phat tii~n dich V\1 Logistics t:;ti cac cong ty giao nhan van tai quy mo vira & Vi~t Nam - Trnoog hqp nghien ctru: Cong ty GNVT Bi~n Bong" lam d~ tai luan van t6t nghi~p. 2. My.c dich nghien ctl'u: Hi~u ro khai ni~m Logistics, ban chdt cua Logistics. Tim hi~u cac cdp do phat tri~n cua cong ty Logistics, danh gia cflp do thuc t€ cua cac cong ty Logistics Vi~t Nam. Bua ra dinh hu6ng phat tii~n va cac giai phap di~n hinh d~ nang cdp ho:;tt dong cho cac cong ty Logistics/ cong ty giao nhan van tai Vi~t Nam. 3. DBi tU'C]llg, ph~m vi nghien ctl'u: B6i tuQllg nghien cl:ru: Cac dich V\1 trong chu6i Logistics. Ph:;tm vi nghien ctru: Cong ty giao nhan van tai quy mo vira (y Vi~t Nam, trong d6 trnoog hqp nghien cl:ru c1,1 th~ la cong ty GNVT Bi~n B6ng. 4. Y nghia khoa hQC va th\l'C ti~n cua d~ tai nghien Ctflll: B~ tai la tu li~u tham khao rdt c6 ich cho cac doanh nhan va cac chu th~ mu6n nghien ctru v~ Logistics va nhfrng vdn d~ lien quan. Trong tuong lai, Logistics c6 th~ tr& thanh mot mon hoc chinh thuc va rdt quan trong n·ong h~ th6ng giao d1,1c cua Vi~t Nam, d~ tai c6 th~ duqc xem nhu mot vi d1,1 thuc t€ ci€ cac giang vien va sinh vien cimg nghien ctru, xem xet du&i khia c:;tnh phat tri€n djeh V\1. 5. K~t cAu lu~n van gBm 3 chU'ong: Chuong 1. T6ng quan v~ Logistics Chuong 2. Thuc tr:;tng phat tii€n dich V\1 Logistics t:;ti cong ty giao nhan van_ tai Bi~n Bong Chuong 3. Giai phap phat tri€n dich V\1 Logistics cua cong ty giao nhan van tai Bi€n Bong giai do:;tn 2005-2010 3 Chw«ng 1. TONG QUAN VE LOGISTICS 1.1. Khai ni~m va vai tro cua Logistics: 1.1. 1. Vai net v& Slf phdt'triln cua Logistics hi~n ilfli Th~ gi&i hi~n d~i cua chung ta ngay nay phat trien m~nh me hm1 bao gia h~t v&i cac ti~n bo khoa hQC- cong ngh~ di6n ra timg ngay, timg gia. Trong cac ti~n bo do, S\l' ra doi va phat trien cua cong ngh~ tin hQC da gop phftn to l&n vao vi~c m& rong ho~t dong giao thuang lam cho kh6i luQ'llg giao dich hang hoa tang len gfip nhi~u lftn so v&i tru&c, dAy nhanh han qua trinh chuyen mon hoa, w do hoa va toan cftu hoa n~n kinh tS th~ gi&i. Cong ngh~ tin hQC phat trien cang t~o di~u ki~n cho h~ th6ng th6ng tin duqc ma rong, thong tin duqc truy~n tai nhanh chong, chinh xac. Bay chinh la mot trong nhfrng ti~n d~ de Logistics hi~n d~i ra doi va phat tri€n vuQ't b~c. Sau chi~n tranh th~ gi&i lftn thu II, n~n kinh tS m&i duqc hinh thanh v&i hai C\l'C My - Tay Au. Ctmg v6i nhfrng thanh wu thftn kY v~ kinh t~, Nh~t Ban dftn dftn xufit hi~n tren ban db kinh t~ th~ gi6i nhu C\l'C kinh tS thu 3, sanh vai v6i 2 nguoi khbng 16 My va Tay Au. Phftn l&n cac cai ti€n trong kinh doanh cfing xufit phat va duqc ap d1,mg rong rai a nhfrng n~n kinh t~ khbng 16 nay. Logistics cfin,g vi th~ phat trien m~ me a day, S\l' phat trien nay the hi~n fO qua tUng th~p nien. 1.1.1.1. Thgp nien 1960 Vao nhfrng nam 1960-1970, hftu h~t cac cong ty da chuyen dful tu mo hinh quan ly pharr khuc timg qua trinh rieng Ie nhu v~ tai, mua hang va kho bai sang mo hinh quan ly tbng the cac chuc nang co lien quan v6i nhau du6i hai qua trinh duqc gQi la Quan tri v~t tu (hinh 1) va Pharr ph6i san phAm (hinh 2). Quan tri v~t tu Ut vi~c ho~ch dinh, tb chuc, kiem soat tfit ca cac ho~t dong cling nhu nhan S\f lien quan t6i dong nguyen v~t li~u dftu vao. Quan tri v~t tu bao gbm cac chuc nang nhu mua nguyen v~t li~u, quan ly hang luau chuyen trong qua trinh san xufit, v~n chuyen noi 4 b(), l~p ke ho~ch san xudt. Phan ph6i san phftm Ia cac ho~t d()ng nhiim di chuy~n hang h6a (thanh phftm) tir cu6i day chuyen san xudt t&i khach hang. N6 g6m cac chirc nang nhu v~n tai, kho bai, dong g6i bao bi, thgc hi~n don hang, dg doan nhu cfiu, ki~m soat hang t6n kho va djch V\l khach hang. f>iam cung cap nguy~n v~t lieu ~ ~ v Hinh 1: Quim tri w;lt tu I Logistics ctdu viw San xuat Thj tru6'ng Vc;in chuy~') ~ ______________ _/ "'V" Hinh 2: Phiin ph6i sim phdm I Logistics adu ra Tru6'c 1960, cac nha quan tri c6 khuynh huang xem cac ho~t d()ng phan ph~i Ia cac ho~t d()ng ph6 thong va khong dang d~ chu y, vi~c nay dfin den chi phi tang nhanh va bdt hqp ly. Chi phi nay Ifin vao cac chi phi gian tiep, chi phi t6ng hQP ctia cong ty khien cho nguai ta kh6 xac dinh mire d() thgc sg ctia cac chi phi phan ph6i d~ quan ly hang h6a m()t each hi~u qua. 1.1.1.2. Thqp nien 1970 T6'i nhfing nam 1970, chi phi ho~t d()ng ctia cac cong ty tang rdt cao. L~ phat phi rna da len t&i hai chu s6, ket qua Ia chi phi nhan cong, nha xu&ng, chi phi v6n da tang dang k~ va lam tang chi phi phan ph6i. M~t khac, gia xang dfiu l~i leo 5 thang do OPEC doi cit giam luqng cung tren thi truoog, di€u nay bu()c cac nha qmin tri phai tim ki€m each thuc mcri d€ k€t n6i cac chuc nang phan ph6i. T\1' do h6a trong nganh v~n tai cling dua l~i cho cac nha quan tri nhfrng 1\fa chQn mcri d€ cit giam chi phi, tang hi~u qua ho~t d()ng cua minh. Vi v~y, cho tcri nhfrng nam cu6i cua th~p nien 1970, Quan tri v~t tu va Phan ph6i san phfun da duqc xem nhu m()t t6ng th€ hiiu cava thu~t ngu Logistics kinh doanh da m& r()ng han (hinh 3) . LU'U kho NVL San xuat LU'U kho thanh pham \.__ ____ _ y Logistics dt!u vao Logistics dt!u ra Hinh 3: H? th6ng Logistics (Logistics kinh doanh) 1.1.1.3. Thtjp nien 1980 Th! trU'ang Trong th~p nien 1980, S\1' phat tri€n cua Logistics duqc danh dftu ro r~t nhftt, vi~c do b6 nhfrng lu~t 1~ can tr&, m& r()ng dich V\1 Logistics da lam thay d6i quan h~ giua nguai chuyen ch& va nguai gfri hang. Cac nha chuyen ch& t~p trung mQi kha nang d€ giam gia eucre nhfun ti€t ki~m chi phi v~ tai; trong khi d6, nguai gfri hang l~i t~p trung hang h6a vao m()t s6 it nha v~ chuy€n rna hQ danh gia cao nh~m d~t duqc k€t qua dam phan t6t han cho cong vi~c phan ph6i hang h6a cua minh, d6 la ly do t~i sao luqng nguai gfri hang c6 ve it han nhung t6ng cong vi~c kinh doanh cua m()t nha v~ tai nao d6 l~i gia tang nhi€u han. Vi th€, cac nha v~ tai phai nfi l\fc d€ lQt vao danh sach nha thfiu duqc nguai gfri hang l\fa chQn. Nhfrng nha thfiu thanh cong la nguai c6 djch V\1 khach hang vuqt tr()i, c6 cac djch V\1 gia tri gia tang hftp dfin va gia ca a muc hqp ly. M()t lo~t cac thong 1~ mcri da nfii len khi cac nha v~n tai cling nhu nguai gfri hang mu6n c6 ging cit giam chi phi va cai thi~n djch V\1 cua minh, bao gbm nhfrng ho~t d()ng nhu len h6a dan va ki€m tra eucre t\1' d()ng, 6 dimg h~ th6ng trao dbi dfr li~u di~n tir EDI d€ h6 trq vi~c sir d\lng hoa dan di~n ill khong sir d\lllg giAy, tim ki~m hang hoa, nr tra CUu va tinh cu&c, theo doi cac khi~u n~i, thanh to an cu&c vv Ciing trong th~p nien 1980, nhieu cong ty da thay dbi ca cAu d€ ding cao kha nang c~ tranh va tranh bi sap nh~p b6'i cong ty khac, thuang m~i th~ gi&i phat tri€n m~nh, nganh dich V\1 bimg nl> nhanh chong. Cac cong ty cung cAp dich V\1 Logistics b~t d§u xuAt hi~n nhieu han, h~ th6ng Just in time (JIT) do ngm1i Nh~t sang ki~n ciing xuAt hi~n trong thai kY nay. Nguyen tiic CO' ban cua h~ thBng ntly Ia khong siin xuat hay v{in chuyin hang khi chlfa co ilijt hang, noi dtch khac, h~ th6ng JIT mu6n d~t duqc ID\lC dich cung i:mg v~t tu, hang hoa theo nhu cku th~rc SlJ cua khach hang trong thai gian ng~ nhAt, giam thi€u chi phi luu kho. D€ d~t duqc dieu nay, vAn de xu ly va truyen thong tin la y~u t6 t6i quan trQng. Thong tin kjp thOi, chinh xtic se thay thl cho vi~c siin xuiit theo dlf ilotin va t8n kho siin phdm. H~ th6ng JIT se phan i:mg nhanh chong theo d~ng "cku keo", nghia la nhu cku th~:rc t~ se duqc thong tin kip thai va. h~ th6ng chi t~o ra mot luqng cung tuO'ng ling rna thoi. 1.1.1.4. Thgp nien 1990 Cho t&i th~p nien 1990 khi ho~t dong cua nhieu cong ty da biio hoa 6' thi truang trong nu&c, buoc cac cong ty phai c~t giam cac chi phi d€ co th€: kinh doanh hi~u qua han va vuan ho~t dong ra cac thi truerng nu&c ngoai. vAn de rut ng~n thai gian d€ hang hoa co mijt n·en thi truerng va nang cao chAt luqng dich VI,L ciing la hai y~u t6 quan trQng khac nh~m nang cao lqi th~ c~ tranh cua doanh nghi~p. Tbng hqp nhfrng yeu cku kh~t khe ve chi phi, thai gian va chAt Iuqng dich V\1 buoc cac nha quan tri phai tim ra nhfrng cong C\1 hfru hi~u m&i d€ cai thi~n, ti~p t'llc phat tri€n cong vi~c kinh doanh. Bo chinh la cai thi~n ho~t dong Logistics. Tuy nhien, d€ co duqc cong C\1 hfru hi~u do khong phai la dieu dan gian, vi cac cong ty phai dku tu cong ngh~ m&i, nhAt Ia cong ngh~ thong tin, rna rong h~ th6ng tren toan cku, phat tri€n ngu6n nhan ll,lC VV Vz vgy, a€ cfit giam chi phf, thai gian phdn phtJi hang [...]... ho~t dong Logistics ella minh va hQ cfing co dfty 15 du cac phuong ti~n v@.tl tai va kho bai d€ th\IC hi~n vi~c di€u phf>i trong noi bo cong ty H~u hSt cac cong ty Logistics cua Vi~t Nam dang &mire do nay 1.2.3.2 Cdp tll) 2: Cong ty cung c~p them dich V\1 kho-bai va cac ho~t dong giao nh~n Cac cong ty nay chu ySu Ia cac cong ty kho van cua nha nu&c hoi;ic cac lien doanh; co r~t it cac cong ty Logistics. .. cong ty Logistics c~p do 3 & Vi~t Nam dSu la cac cong ty lien doanh hol;ic cac d~i ly cho cong ty Logistics nu&c ngoai 1.2.3.4 Cdp t19 4: Cong ty thiSt kS, di€u khi€n va qmin ly toan bo day chuy~n Clmg irng cho khach hang Cac ho~t dong cua cong ty cung cAp dich V\1 lite nay ph~n Ian la th6ng nhAt vi h~ th6ng do chinh ho thiSt kS va th\.fc hi~n cho khach hang Hii~n t~i & Vi~t Nam, chi c6 cac cong ty lien... 2 THl/C TR;.NG PHAT TRIEN DJCH VV LOGISTICS rAI CONG TY GIAO NHAN VAN TAl BIEN DONG 2.1 Gi6i thi~u Cong ty giao nh~n v~n tai Bi~n Dong 2.1.1 Nhitng thong tin cO' biin Cong ty TNHH giao nhan van tai BiSn Dong, v&i ten giao dich qu6c tS T &M Forwarding Ltd, ho~t d()ng trong linh V\fC cung cfip cac dich V\1 v~n chuySn va giao nhan himg hoa trong nu&c va qu6c t€ Cong ty duc;rc thanh l~p theo gifiy phep... 10% doanh thu Nhln chung, doanh thu tir tAt ca cac dich V\1 d~u tang tru6ng trong thai gian qua, dbng thai ca cAu dich V\1 dang chuy~n dich theo hu&ng phat tri~n cac dich V\1 h6 tr . cac cong ty Logistics c~p do 3 & Vi~t Nam dSu la cac cong ty lien doanh hol;ic cac d~i ly cho cong ty Logistics nu&c ngoai. 1.2.3.4. Cdp t19 4: Cong ty thiSt. Logistics Chuong 2. Thuc tr:;tng phat tii€n dich V1 Logistics t:;ti cong ty giao nhan van_ tai Bi~n Bong Chuong 3. Giai phap phat tri€n dich V1 Logistics cua cong ty giao. c~u thue cong ty Logistics chuyen nghi~p thfc hien dich V1 dlng duqc nhi~u doanh nghiep ap dl)ng c6 hieu qua. d VietNam trong 2-3 nam gk day, s6 lm;mg cong ty Logistics gia