62 / The Effectiveness of Promotion Agencies Financial and Human Resources Figure Annual Budget per Income Group Millions of U.S dollars 12 10.71 10 8.46 6.65 1.26 0.78 High income Upper-middle income 0.44 Lower- middle income Average 0.55 0.29 Low income Median Figure Budget Allocation per Agency Function Percent of total budget 35 30 25 20 15 10 Investment generation Image building Average Investor service Median Policy advocacy Statistical Appendix / 63 Figure 10 Number of Professionals Employed in FDI Promotion Number of staff 35 30 25 10 20 15 18 10 High income 8 22 15 Upper-middle income Lower-middle income Average 11 Low income Median Figure 11 Staff Qualification Percent of staff 90 80 70 60 50 40 30 20 10 85 73 68 63 57 57 43 37 High income Upper-middle income % with higherlevel education Lower-middle income % with privatesector experience Low income 64 / The Effectiveness of Promotion Agencies Function and Activities Figure 12 Average Web Hits and Inquiries per Year Number of hits 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 Number of inquiries 700 590 600 67,332 500 425 400 359 300 60,443 200 48,956 112 11,033 High income Upper-middle income Hits Lower-middle Low income income 100 Inquiries Figure 13 Advertisement in Domestic and Foreign Media per Year Number of times 60 50 40 30 12 41 20 24 10 24 High income Upper-middle income Domestic Lower-middle income Foreign Low income Statistical Appendix / 65 Table Investment Generation Activities (Average per Agency) High Upper-middle Lower-middle Low income income income income Total number of proactive contacts Face-to-face Phone By mail or telemarketing Targeted missions 3,954 750 903 2,288 17 2,348 249 195 636 10 1,105 348 266 837 11 807 328 303 582 12 Table Investor Services (Average per Agency) Average number of activities per agency Total Preinvestment activities Arranging visiting missions of foreign investors Of which: airport pickups Of which: organizing meetings with government officials Of which: wrap-up meetings with foreign investors Land and site location investigations and visits Providing information to potential investors Follow-up after investor’s visits Implementation activities Business registration Tax registration Sectoral licenses Land and construction approvals Utilities Legal advice Other business assistance Aftercare activities % of total activities % of each service category 1,409 623 100 44 100 92 63 15 10 49 55 46 255 64 650 96 35 80 37 227 80 94 137 18 46 16 10 41 10 100 15 12 35 12 15 100 66 / The Effectiveness of Promotion Agencies Figure 14 Policy Advocacy Activities Percent of agencies 100 90 80 70 60% 60 53% 50 40 30 20 10 High income 90% 83% 65% 65% 60% 53% Upper-middle income Participating in policy task forces Lower-middle income Low income Undertaking surveys of investors' perception ANNEX FIAS-MIGA QUESTIONNAIRE The following pages contain the questionnaire distributed during the research for this book 67 68 / The Effectiveness of Promotion Agencies FIAS/MIGA CENSUS OF INVESTMENT PROMOTION AGENCIES February 2002 We appreciate your taking the time to answer this survey All of the questions have been carefully considered Responses will be treated as fully confidential Country: Agency name: Chief executive: [ [ [ ] ] ] This survey was completed by: Please provide information on the person responsible for submitting the questionnaire or the main contact person, for follow up if necessary Name: Title: Telephone: Fax: Email: [ [ [ [ [ ] ] ] ] ] How to respond: We suggest that you save this form as a Word document Finished surveys should be sent as an email attachment to (deleted) by March 2002 For questions please contact (deleted) Specific instructions: Please note that in this questionnaire “Promotion of foreign direct investment” encompasses the various activities undertaken by agencies to promote FDI, i.e., those aimed at improving a country’s image (image building), those aimed at generating foreign investment directly (investment generation), those aimed at providing services to prospective and current investors (investor servicing), and those aimed at advocating policy reform (policy Annex: FIAS-MIGA Questionnaire / 69 advocacy) Please specify in the comments section at the end of the questionnaire if you use a different approach In some parts of the questionnaire, estimates of staff, costs, etc are requested as we understand that precise figures may not be available This applies particularly to section E on the activities of your agency: we encourage you to provide your best estimates on staff time and budget breakdown The period to which data should refer is specified in the relevant sections: we hope your agency has data for that period If this is not possible, please specify the period to which your data refer Table 1: Basic data - Name of agency [ ] - Date of establishment [ ] - Agency created by: Law Decree Other (please specify) [ ] - Agency status Sub-unit of ministry Autonomous public body Semi-autonomous agency reporting to a ministry Joint public-private entity Private Other (please specify) [ ] (please check box) (please check box) 70 / The Effectiveness of Promotion Agencies A – INSTITUTIONAL DATA Table 2: To whom your agency reports Please (1) indicate to whom your agency reports, and (2) provide the name of the ministry, board, and/or other relevant group/organization (Please check one or more boxes.) 56- Ministry (ies) Board/committee Please describe [ ] [ [ [ [ ] ] ] ] [ [ Y [ ] ] [ ] Y N ] N Annex: FIAS-MIGA Questionnaire / 71 - Other reporting arrangements Please specify Please specify total number of members: of which: - private sector representatives - public sector representatives Who appoints the board/committee members: Minister, which one Other, please specify Is the board/committee chaired by a minister? From which ministry? Which other ministries or government bodies are represented on the board/committee? Does the agency conduct its day-to-day operations and implement personnel policies independently from the board or committee? 72 / The Effectiveness of Promotion Agencies Table 3: Structure - Agency - Agency’s regional offices in the country, if any 10 - Agency’s overseas representation, if any Names of departments/divisions (For this information, you may provide a diagram of the current structure of the agency.) Number of offices Number of staff employed in regional offices (full-time equivalent) Percent of total agency budget (if applicable) In which countries Percent of total agency budget Is it: via your own agency’s own offices number of offices (please indicate) via your embassies overseas [ ] [ ] [ [ [ [ ] ] ] ] [ ] B – MANDATE Table 4: Areas of responsibility Prime responsibility % of budget allocated (approx.) [ ] [ ] [ ] [ ] [ ] [ ] [ [ ] ] [ [ ] ] [ ] [ ] [ ] [ ] Annex: FIAS-MIGA Questionnaire / 73 AREAS OF RESPONSIBILITY 11 - Promotion of FDI 12 - Promotion of domestic investment 13 - Export promotion 14 - Promotion of privatization 15 - Foreign investor registration/licensing 16 - Granting fiscal or other incentives 17 - Management of industrial estates or free trade zones 18 - Financial assistance to local entrepreneurs 19 - Technical assistance/training to local entrepreneurs 20 - Other (promotion of tourism, outward investment, SMEs, etc.) Please specify Number of staff employed (full-time equivalent) [ ] [ ] [ ] [ ] [ ] [ ] C - Agency resources and expenditures Please provide figures in U.S dollars If this is not possible, please specify currency: [ and applicable exchange rate against the dollar for the relevant period: [ ] Data should refer to 2001 or latest available financial year Please specify period: [ ] ] 74 / The Effectiveness of Promotion Agencies 21- Does your agency operate as a one-stop shop?37 Y N 22 - Is there any sector or region in your country for which an agency other than yours has prime FDI promotion responsibilities? Y N 23 - If yes, please specify (please check boxes) mining tourism agriculture/agro-industry fisheries social sectors export processing zones other (please specify) [ ] 24 - If your agency deals with registration/licenses of FDI, are they automatically granted? Y N 25 - If not, does your agency have final decisionmaking power? Y N 26 - If your agency manages fiscal and other incentives, does it have final decisionmaking power in granting them? Y N ... distributed during the research for this book 67 68 / The Effectiveness of Promotion Agencies FIAS/MIGA CENSUS OF INVESTMENT PROMOTION AGENCIES February 2002 We appreciate your taking the time to answer... RESPONSIBILITY 11 - Promotion of FDI 12 - Promotion of domestic investment 13 - Export promotion 14 - Promotion of privatization 15 - Foreign investor registration/licensing 16 - Granting fiscal or other incentives... representation, if any Names of departments/divisions (For this information, you may provide a diagram of the current structure of the agency.) Number of offices Number of staff employed in regional offices