[...]... Globalism (pg 528) How Has the Growth of Worldwide Trade Alliances Affected Globalization? (pg 529) World Trade Organization (pg 529) The European Union (pg 529) The North American Free Trade Agreement (pg 530) Central America Free Trade Agreement (pg 531) South American Trade Alliances (pg 531) Asian Trade Alliances (pg 532) Association of Southeast Asian Nations (pg 532) Asia-Pacific Economic Cooperation... Accountability (pg 297) Span of Control in Organizational Structures (pg 297) Centralization of Decision Making in Organizational Structures (pg 298) What Is an Organizational Chart? (pg 299) How Can We “See” Organizations and Their Structures in Nontraditional Ways? (pg 301) Open Systems Theory: No Organization Is an Island (pg 301) Organizations Are Naturally Open to Their Environments (pg 301) Understanding... Strategic Business Partner r bo ns La t o ti la Re om p B e ens ne ati fits f t on C & Controlling cia Organizational Design Relationship Management Performance Management agem ageme g Emotional Self-Awareness HR CYCLE e l li Int gen otional Em Leading So | ce xxiv Workforce kf Management SelfManagement We’ve also created a visually appealing and helpful summary at the end of each chapter for you—the... coordinated, as well as how both formal and informal organizational structures are powerful drivers of people’s behavior and organizational results We take a systems perspective and explain this in a way that is easy to understand We also bring the conversation to a practical level, including discussions of how businesses and organizations are legally structured and descriptions of contemporary organizational... changes are always less risky Finally, we present several old and several new change models as practical ways to support people and organizations in positively and powerfully facing change Chapter 7—Change: A Focus on Adaptability and Resiliency Chapter 8—Workplace Essentials: Creativity, Innovation, and a Spirit of Entrepreneurship Chapter 8 focuses on what organizations of all kinds need from us today:... several areas of study (and life) that must be integrated into the study of management Key among these are the following: • Ethics and the responsible use of power • Social, technological, and organizational change • The need for innovation • Globalization as a fact of life for everyone today • The power of human diversity • Resonant leadership, driven by social and emotional intelligence • A focus on. .. Philadelphia Police Department; Sheila Robinson, Diversity Woman; Joe Steier, Signature HealthCARE; Kathleen and Rhett Reddell, R&R Fitness; Dato’ Nooraishah Ahmad Tajuddin, AKEPT Malaysia; ChadeMeng Tan, Google; and Dan Teree, Ticketfly I am also deeply grateful to the student leaders who contributed their ideas and their beliefs about what it takes to be a great leader and a successful organization... colleagues: Thank all of you for all that you do to help others be the very best they can be Your commitment to great leadership and resonant teams, organizations, and communities is inspirational! Thank you to the core team and our wonderful associates: Frances Johnston, Marco Bertola, Eddy Mwelwa, Bobbie Nash, Suzanne Rotondo, Alberto Castigliano, Lee Chalmers, Fiona Coffey, Kaye A Craft, Delores Mason, Cordula... we focus attention on what you can do personally to develop competencies that will support you in working in a global environment Chapter 15—Sustainability and Corporate Social Responsibility: Ensuring the Future We have included a chapter on environmental, social, and economic sus- tainability because these topics are at the forefront of current political, economic, and organizational debates You and... in that it goes far beyond traditional approaches to rational decision making In addition to the usual practical steps in the decision-making process, we explore the cognitive, perceptual, and emotional factors that affect people’s ability to take in, interpret, and use information when making decisions We also look at the role of intuition, and how to hone the art and science of making decisions without .