Đang tải... (xem toàn văn)
QUÝ KHÁCH HÀNG VUI LÒNG KHÔNG RA HÀNG TRƯỚC 4 DAYS TÍNH TỪ NGÀY CẮT MÁNG ĐỂ TRÁNH PHÍ LƯU KHO BÃI, LIÊN HỆ VỚI NGƯỜI NHẬN HÀNG TẠI NƠI NHẬN HÀNG TRƯỚC 02 GIỜ. KHÁCH HÀNG KÝ TÊN XÁC NHẬN CHI TIẾT HÀNG, TRỌNG LƯỢNG, SỐ KHỐI, TÌNH TRẠNG HÀNG HÓA TRƯỚC KHI ĐƯA HÀNG VÀO KHO BÃI. CHÚNG TÔI SẼ KHÔNG CHỊU TRÁCH NHIÊM NẾU CÓ BẮT CỨ KHIẾU NẠI NÀO PHÁT SINH DO KHÁCH HÀNG QUÊN KÝ XÁC NHẬN HÀNG HÓA. VUI LÒNG KHAI BÁO HẢI QUAN TRƯỚC KHI ĐÓNG HÀNG VÀ THANH LÝ HẢI QUAN SAU KHI ĐÓNG HÀNG. ĐỂ ĐẢM BẢO HÀNG HÓA LÊN TÀU ĐÚNG HẠN, XIN QUÝ KHÁCH GỬI LẠI TỜI KHAI HÁI QUAN COPY CHO ĐẠI DIỆN CÔNG TY CHÚNG TÔI DƯỚI KHO SAU KHI HOÀN TẤT THỦ TỤC HÁI QUAN. KHÁCH HÀNG VUI LÒNG THÔNG BÁO TRƯỚC VỚI CHÚNG TÔI ĐỐI VỚI HÀNG NGUY HIỂM THỰC PHẨM CÁ NHÂN SIÊU TRƯỜNG SIÊU TRỌNG HÀNG ĐÁNH THUẾ TIÊU THỤ ĐẶC BIỆT HẠT GIỐNG TRIỂN LÃM TÁI XUẤT CÁ NHÂN HOẶC BẤT KỲ HÀNG HÓA CÓ TÍNH CHẤT ĐẶC BIỆT ĐỐI VỚI QUÁ TRÌNH VẬN CHUYỂN. CHÚNG TÔI SẼ MIỄN TRÁCH ĐỐI VỚI NHỮNG TRƯỜNG HỢP HÀNG HÓA CÓ YÊU CẦU ĐẶC BIỆT KHÔNG ĐƯỢC THÔNG BÁO TRƯỚC. VUI LÒNG HUN TRÙNG HÀNG HÓA CÓ CHẤT LIỆU GỖ ĐÓNG KIỆN GỖ THEO ĐÚNG QUY ĐỊNH CHUẨN CỦA CÁC QUỐC GIA YÊU CẦU. MỘT SỐ CẢNG QUY ĐỊNH HUN TRÙNG: INDONESIA, CHINA, TAIWAN, AUSTRALIA, CANADA, TUYẾN CHÂU ÂU, MỸ… CHÚNG TÔI KHÔNG NHẬN HÀNG ĐI ÚC CHƯA HUN TRÙNG YÊU CẦU LÀM DỊCH VỤ HUN TRÙNG. CHÚNG TÔI SẼ ÁP DỤNG THU PHÍ EBS: QUÝ KHÁCH HÀNG VUI LÒNG GỬI CHI TIẾT LÀM BILL VÀ NHỮNG CHỨNG TỪ KHÁC LIÊN QUAN TỚI VIỆC GỬI HÀNG TRƯỚC HOẶC TRONG NGÀY TÀU CHẠY. VUI LÒNG GỬI CHI TIẾT LÀM BL, CHI TIẾT KHAI AMS, HS CODE TRƯỚC 02 NGÀY TÍNH TỪ NGÀY TÀU CHẠY ĐỐI VỚI HÀNG ĐI CHÂU ÂU VÀ MỸ. TRƯỜNG HỢP NGƯỜI NHẬN HÀNG TỪ CHỐI NHẬN HÀNG VÀ THANH TOÁN CƯỚC PHÍ TẠI CẢNG ĐẾN THÌ NGƯỜI GỬI HÀNG PHẢI CHỊU MỌI TRÁCH NHIỆM CŨNG NHƯ CHI PHÍ PHÁT SINH TẠI CẢNG ĐẾN.
Unit 5: PRODUCTS AND INNOVATION (các sản phẩm & đổi mới) Lesson 1: PRODUCT FEATURES (TÍNH NĂNG SP OR SP ĐẶC TRƯNG) Asking about product features When asking about a product in a store, you might first want to ask about its level of quality Top of the range Middle of the range Good value for money A bud get option You might also want to ask about the things that come with it Accessories (phụ kiện) A strap ( cạm bẩy, mưu kế, lính cảnh sát) Cables (cáp, dây cáp) Instructions A case A charger ( sạc) Asking about a product A shopper is asking about a tablet How many accessories does it come with? Select the correct meaning How many accessories does the tablet come with? Three Inquiring about a product Before you ask about a product, use an expression like this to get the sales assistant’s attention Excuse me Can I just ask you something about this tablet? You then might need to confirm what it is you’re looking at This is a Jupiter, is that right? You might also want to know if the product is top odd the range or not? And how does this compare with other tablets? Finally, you might want to ask about the color, accessories and other extras Does it come in other colors? Is it available with a keyboard? Does it come with all the accessories? Move the text to the correct gap Can I just ask you something about this desk? Is it available in a larger size? Does it come with instructions so I know how to use it? This one’s too expensive Do you have a budget (ngân sách) option? Does it come with any accessories, like a case or cables? I want a middle-of-the-range model – not too expensive, not too cheap Making a purchase The process of paying for a product can differ from country to country Here are some things to be aware of when buying something in the US Paying for purchase Nowadays, few people write checks for their purchases (mua hàng) Cards and cash are quick convenient It’s important to understand that debit cards and credit cards are very different When you use a debit card The money is taken directly from a bank account When you use a credit card, you are borrowing the money from a financial company and have to pay the money back in the future Taxes Most states in the United States have a sales tax, money collected for the government The sales tax is a percentage of the purchase price Returning an item When you buying something, ask about the store’s return policy, the rule for bringing back something that you don’t want There is usually a time limit for returns-for example, 30 days – and some items may not be returnable To return an item, you must have the receipt, the piece of paper that shows the price and that you bought the item at that store The store will usually give you a refund, the money you paid for the item Listen to a customer make a purchase in a department store Select the correct answer How much is the belt (thắt lưng)? Move the text to the correct gap M Good morning C Good morning So, just this belt? M Yes, thanks, just the belt C OK With tax, that’s $67.93 How would you like to pay? M I’ll use my card C Credit or debit? M Uh, credit card C OK Just slide your card M OK C Please sign here M Here you go C And here’s your receipt Have a wonderful day M you, too Oh, by the way, what’s your return policy? C You can return anything before 90days for a full refund But keep your receipt M Great Thanks Listen at the cash register Listen for number when you make a purchase in a store In the US, dollars (written as $) and cents indicate the amount you owe That comes to $7.64 They may also shorten the amount to just the numbers With tax, your total is $495.75 In the UK, listen for pounds (written as L) and pence (xu) That’s L78.22 L321.21, please You may also hear pence said in the same way as the letter p That’s 58p, please Listen for numbers with a time period like days or weeks when talking about a return policy You can return anything before 90 days for a full refund You can bring the item back within 30days Listen to numbers with a percentage ( phần trăm) when talking about fabric The blouse is 100% cotton It’s 90% cashmere, 10% polyester Listening for numbers Watch the video and answer the questions Nina Kate’s great with customers Kate Wow Those trousers (quần jean, quần tây) look fabulous (tuyệt vời) on you The turquoise ( màu ngọc lam) one is, uh, 100 percent cotton They also come in navy (màu xanh hải quân) Umm, and if you want, you know, you could team it… The hot-pink one is polyester blend ( hỗn hợp polyester) Ok, so that come to 255 pounds 98 pence How would you like to pay? When I got back from my buying trip, I looked at our sales figures And It turns out last week was our best week so far It’s a good job that I came back with lots of stuff to fill uo in the stockroom Making a purchase Before you make your purchase at a store, remember to talk about the return policy What’s your return policy? You can return any item for a full refund within seven days Remember to bring your receipt After totaling up your items, the cashier will tell you the how much you owe Your total with tax will be $477.25 That comes to $17.99 The cashier may ask you what form of payment you want to use How would you like to pay? I’ll will use my debit card Will that b credit or debit? Debit, please If you’re paying with a card, the cashier will either ask for your card a slide it for you, or ask you to slide it May I see your card, please? Go ahead and slide your card Then press “OK” When you use a credit or debit card, sometimes you sign your name on paper or a machine, and the cashier gives you a copy of the receipt Sometimes you have to type in your card’s personal identification number (PIN) When people hand you something in the transaction (giao dịch), they will often use the word here Could you sign here, please? Sure OK Here’s your receipt Have a nice day! LESSON WRITING ABOUT PRODUCT INNOVATION Nouns, verb and adjectives Watch the video and study the language Hey, Simon Simon? Hello? Oh, hey You know, there’s a revolution (cuộc cách mạng) in technology going on Sa/ Yeah, I know Si/ Are we ready for it? Sa/ We? You mean, IXW? Si/ Yeah People have had smartphones for years, but we haven’t developed one mobile application Sa/ I can see why you’re worried I already all my banking on my smartphone If only I could my taxes on it Si/ I’m sure our competition is working on that We should be, too I have some concerns about our company’s attitude toward mobile applications Sa/ Yeah, We’re in danger of falling behind Si/ We are falling behind Some developer’s probably (có lẻ) already invented (phát minh) the next cool app for banking And they’re selling it to a competitor right now Sa/ Why don’t you talk to Todd and Joan about it? Si/ Maybe I will I have a meeting with them this afternoon Sa/ Do you think they’re concerned about mobile? Si/ No yet But after our discussion, they will be Group the words according to whether they are verbs, nouns or adjectives Use the word endings to help you Move the words to the correct verb collocation Verb(-ize) Noun(-ion) adjective(- ary, -ive, - ed) Revolutionize Revolution Revolutionary Invent Invention Inventive Produce Production Productive Describe Description Descriptive Magazine: Multi-Drive Plan your day Get your email Send texts Get organized while you're in your car Stop wasting time in your car Multi-Drive, our latest hands-free invention, will revolutionize the way you work – and get to work Use any smartphone with the MultiDrive system Now you can work safely and successfully outside your office Want to organize your schedule? Tell Multi-Drive Need that important email from your boss? Let Multi-Drive read it to you Text messages? Speak and send them with Multi-Drive Be more productive Go to work before you get to work! Select the correct form of the words Multi-Drive is a revolutionary new way to use your smartphone in your car Multi- Drive helps you be more productive on your way to work You can prepare reports, make appointments and text colleagues Todd Meacham created the Multi-Drive application He’s one of our most inventive developers Todd will now describe how Multi-Drive works Todd? Sorry, I’m not very organized I can’t find my notes Uh Just a minute FUTURE CONTINUOUS Frank thinks he’ll be designing skyscrapers someday Oscar thinks someday robots will be helping humankind Future continuous Use the future continuous tense to talk about an event that will last for a period of time in the future Form the future contin be and a verb + ing Use it for talking about things you expect to happen People will be using their smartphones for everything They'll be producing smartphones that you can wear like a ring A: Will you still be working here in 20 years? B: Yes, but I'll be running the company An inventor is talking about technology innovations on TV Listen to Judy and Mac discuss what she says Move the text to the correct gap INVENTOR: Everything is changing Technology is revolutionizing our work and entertainment JUDY: What's she talking about? MAC: I'm not really sure Something about how they'll soon be producing notebooks that are as thin as a piece of paper? JUDY: I'm not interested I'm happy with my old desktop computer MAC: Shhh! Let's listen to what she's saying INVENTOR: No more monitors We'll be using our hands, the wall, a desk – anything flat – as a touch screen JUDY: Huh? MAC: Wow I think that she means we'll be taking anything flat and using it as a computer monitor Like, we could see a video game and a keyboard on a wall and press the keys to play the game JUDY: Scary! I don't want to play a video game or call somebody on my hand MAC: But you will Everyone will be doing it someday INVENTOR: Yes, ladies and gentlemen! This is the future EXPRESSING WORRIES AND CONCERNS Expressing worries and concerns Use the words worry and concern to talk about bad things that could happen 'Worry' and 'concern' with 'that' Use that when the next part of the sentence is an independent clause (a phrase with a noun and a verb that can stand alone as a sentence) I'm worried that we'll fall behind the competition I'm concerned that we won't be able to compete 'Worry' and 'concern' with 'about' Use about when the next part of the sentence is a noun or a gerund (verb + ing) Notice that, in these examples, concerned is an adjective and concerns is a noun I'm worried about the competition I'm concerned about losing so much money I have some serious concerns about the deal Another expression you can use to express concern is in danger of In danger of is always followed by a gerund or a gerund phrase We're in danger of falling behind the competition Use the following questions to ask someone about their concerns What are you concerned about? Are you worried that we'll fail? To show sympathy with someone's worries, you can use this expression I can see why you're worried about that Two banking executives, Dan and Courtney, are talking about their concerns Move the text to the correct gap DAN: You look worried COURTNEY: I am I'm very worried DAN: What are you worried about ? COURTNEY: I'm concerned that we don't offer a mobile banking application DAN: I can see why you're concerned All the other banks in the area have one COURTNEY: I know I'm worried that we're falling behind them It's driving me crazy DAN: Yeah So many problems I'm also worried that the online banking product isn't doing very well COURTNEY: What you mean? DAN: Well, I have some serious concerns about design Our online banking product looks like it was made in 1990 Writing about future concerns You're going to write an email about some future concerns for your company Think about challenges your company faces, or general problems companies face Write an email to the boss describing two challenges and solutions Type in the input box Write 75-130 words Use your own words where possible We take your privacy seriously Please don’t share any personal information (race, religion, health status, etc.) about yourself Hi, Song In the meeting on Monday, we talked about our future strategy, and I have some comments I’d like to share First, there’s a lot of competition in our services, and I think we’re in danger of falling behind Our competitor is working on a revolutionary new mobile app We’ll need to invest more in our research and development departments in order to compete There’s one other thing I wanted to mention We’ll be bringing in 20 new members to our marketing department I have some com concerns about the training sessions because it’s such a large group If we can, we should get Patty to the training She did a great job with the new recruits last year Let me know what you think Best regard, Jendy Lesson 4: INNOVATIVE (ĐỔI MỚI) THINKING Describing effects Here are some phrases you can use to describe the effects of actions It made a lot of people feel very worried about in the future of the company It had quite a bad effect on staff morale (tinh thần nhân viên) It caused several people to quit Nó khiến số người bỏ The result was that we started to think differently about our customers Giving background information You can use the past perfect- had + past participle – to give a sense of what happened previous to a story you are telling We had lost a lot of money the first year, and nothing we’d tried to had made any difference If you want to indicate (biểu thị ra) that the action had been going on for an extended period, use the continuous form: had + been + verb+ ing Well, we’d been struggling (đấu tranh) to innovate for a while We’d been trying to solve the problem for months, and nothing had workedBac Background information Move the text to the correct gap We found a solution to a problem that had been frustrating us for a while It was great when we moved in, because we had been looking for a new office for a while We’d had problems with the new manager, but they were later resolved We’d been trying to work out what to for a while, and when the answer came, it was a surprise I had met him years ago, but we didn’t work together until this year Solutions It’s another job interview, and another discussion about innovation Select the correct answer Describing solutions Here are some phrases you can use when you’re describing solutions We dealt with the problem by hiring more creative people Well, the way we got around the issue was to reduce the length of the meetings And that solved the problem? Yes It was an effective solution, and I was pleased with it