i Creating a Trading Floor Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ ii This book is dedicated to my fantastic wife and family, who patiently endured the long hours and absences when I was working away gaining the experience to be able to write it Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ iii Creating a Trading Floor The Project Manager’s Guide to the Design, Construction and Launch of Trading Floors and Data Centres Charles Smith London and Philadelphia Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ iv Publisher’s note Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and author cannot accept responsibility for any errors or omissions, however caused No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or the author First published in Great Britain and the United States in 2007 by Kogan Page Limited Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses: 120 Pentonville Road London N1 9JN United Kingdom www.kogan-page.co.uk 525 South 4th Street, #241 Philadelphia PA 19147 USA © Charles Smith, 2007 The right of Charles Smith to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988 ISBN-10 7494 4838 ISBN-13 978 7494 4838 British Library Cataloguing-in-Publication Data A CIP record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Smith,Charles, 1951– Creating a trading floor : the project manager’s guide to the design, construction and launch of trading floors and data centres / Charles Smith p cm ISBN 0–7494–4838–5 Trading rooms (Finance)––Design and construction Trading rooms (Finance)––Technological innovations Project management Stock exchanges I Title HG4551.S569 2007 725’.25––dc22 2006023958 Typeset by Saxon Graphics Ltd, Derby Printed and bound in in Great Britain by Cambridge University Press Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ v Contents Acknowledgements xiv Introduction 1 The starting point: business requirements Number of people 10; Hours of business 11; Business deadlines 11; Types of business teams 13; Nature of business 14; Structure volatility 14; Colocation of teams 15; Build and environment quality 16; Resilience and business continuity 17; Security concerns 18; Publicity and marketing 19 Preparation A clear plan is essential 20; Research 21; Cost constraints 21; Headcount to be accommodated 24; Desk plan 24; Chinese walls 25; Line of sight needs 25; Equipment and technology services to be housed 25; Space needed 28; Power needs 32; Heat needs 35; Cooling needs 35; Weight analysis 40; Noise analysis 41; Electromagnetic field (EMF) risks 42 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 20 vi ❙ Contents Building the project team Building the team 43; The project leader 45; The experts 47; Procurement and project admin officer 48; The steering group 49; Accountants 50; Lawyers 50; The workers 51; Trade unions 51; The landlord 52; Outsourced teams 53; Operational staff 54; Compliance and audit 54; Regulatory authorities 54; Insurers 55; Facilitation and training 55; Social activities 56; Team resilience 56 43 Communication planning Formal meetings 57; Informal meetings 58; Walk the floor 59; Plans and drawings 60; Project Gantt chart 61; Feedback 61; Photographs 62; Central register 62; Software standards 63; Secure e-mail 65; Website 66; Change requests 66; Issues database 67; Social behaviour in foreign locations 67; Handling bad news 68; Handling the press and publicity 69 57 Contracts Understanding the contract 70; Arriving at a contract document 72; Areas of contractual coverage 73; Constraints 73; Contract document change control 74; Evaluating contracts 74; Legal assistance 75; Warranties and insurances 75; Regulatory licensing 76; Publicity constraints 76 70 Initial planning The main contractor 78; Outline schedule of events 79; Initial plan document 82; Union briefing 87; Management briefing 88 78 The project team equipment and facilities Project area 89; Project site network 90; Laptop PCs 90; Voice telecoms 91; Meeting room 92; Toolkit 92; Whiteboard 94; Large-scale printer 94; Digital camera 94; Server 95; Software tools 95; Refreshments 98; Stationery supplies 99; Black n’ Reds 99; First-aid kit 100; Safety equipment 100; Transport, shipping and collection 101; Storage 101; Residential accommodation 102; Foreign site assistance 102; Training 103; Build area 105; Test area 105; Test network 106 89 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ vii This page intentionally left blank Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ viii ❙ Contents The budget and initial design Initial budget 108; Budget control 108; Budget scope 109; Business continuity budget issues 109; The technology budget versus the building structure budget 110; The technology infrastructure budget versus the administration budget 111; New and old 112; Typical items for the IT infrastructure budget 112; Boundary IT infrastructure budget items 155; Capital versus revenue 174; Taxes, tariffs and duties 175; Sustainable development 175; Contingency issues 176; Asset register 178; Budget reduction 178; Approval process 179; Cost of delay 180; Cost of programme acceleration 181 107 Control Project accountant 183; Purchase orders 184; Work orders 184; Delivery notes 184; Timesheets 185; Expenses 185; Desk database 186; Milestones 186; Project management methodology 187; Project calendar 187; Permit to work 187; Sign-off and certification 188; Standards 188; Phased payment 189; Asset register 189; Returns process 190; Security control 191; Change requests 191; Crisis control 192 183 10 The data centre layout Cabinets 195; Racking 198; Earthquake zones 199; Cable containment and routes 199; Racking for telecoms equipment 200; UPS cabinets 201; AHU cabinets and pipework 202; Floor tile arrangement 203; Lighting 204; Corridors 204; Expansion 205; Doorways and service hatches 205; Ramps and steps 205; Storage 206; Power breaker cabinets 206; Emergency power off (EPO) 206; Water handling 207; Business access needs – secure areas 207; Building structure (columns) 208; Windows 208; Overhead services 209; Floor loading 211; Cooling 212; Fire suppressant system 215; Safety 215; Security 217; Cabling rooms, cupboards and risers 222 193 11 Cabling Containment and protection 226; Routes 227; Kopex and other cable protection 228; Underfloor power distribution 229; Floor boxes 230; High-level power 231; Riser power 232; Common earth/grounding bonding 232; Data cabling 233; Abandoned cabling 237; Intelligent patches 238; Lightning protection 238 224 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ ix This page intentionally lefy blank Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ x ❙ Contents 12 Trading desks Selection and planning process 240; Desktop 241; Cable management 244; PC storage and access 245; Cooling 245; Screen mounting 246; PDU and power 247; Structured cabling 248; Earth bonding 249; Line of sight 249; Moving 249; Grommets or floor boxes 250; Spares 250; Desktop services 250 240 13 Office desks Size and height 252; Power arrangements 253; Electrical safety 253; Cable management 253; Telephone provision 254; PC installation and screen mounting 255; Chairs 255; Access routes 256; Personal storage 256 252 14 Meeting rooms The boardroom 259; Shielded rooms 260; Acoustics 261; Windows 262; Lighting 263; Utility wall space 263; Data cables 264; Boardroom table 264; Voice/video conferencing 265; Projectors and displays 267; Whiteboard 267; Podium 268; Meeting rooms 268 258 15 Miscellaneous rooms and areas Reception area 269; Hot bed offices 271; Print room 272; Post room 272; Recreation areas 273; First aid 274; Toilets, washing and shower facilities 274; Kitchen 274; Storage 275; Precious documents 275; Build rooms 276; Help desk or service desk 277 269 16 Telecoms Advice 280; Vendors 280; Services 282; Trader voice equipment 288; Implementation planning 295; Deployment 296; Training 297; Remote administration 297; DECT 298; Receptionist/operator facilities 298; Fax 299; Telex 299; Time clock 299; Public announcement system 299; Television, cable TV and satellite services 300; Video switching 300; Overhead display screens and speakers 300; Desktop video screens and speakers 301; Surveillance facilities 301; Voice and video conference facilities 304; Conference rooms 305; VCR and videotape recorders and players 305; Pager service 305; Telephone recorded messages 306; Telecoms database 306; Telecoms billing 307; Telecoms circuit ordering 308; Alternate PTT trunks 309; Corporate voice and data network 310; Business continuity management 311; Equipment maintenance 311; Disposals 311; Spares inventory 312; Asset recording 313; Moves, additions and changes to the system 314 279 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 484 ❙ Index backup servers 197 bad news, handling 68–69 BCM see business continuity management beams, supporting 209 behaviour in foreign locations 67–68 B-end circuits 292, 309 billing systems, telecoms 307–08 Black n’ Reds 99 blade servers 36, 114, 353, 381 BMSs see building management systems boardrooms 17, 31–32, 259–60 acoustics 261–62 equipment 263–64, 265–68 shielding 260–61 tables 264–65 windows 262–63 break-out areas 273–74 bribery 177, 178 briefings, initial 87–88 budgets 107–82, 424 administration 111 approval process 179–80 asset registers 178 boundary IT infrastructure items 155–74 building structure 110–11 business continuity features 109–10 capital v revenue 174 closure 473–75 constraints 21–24 contingency issues 176–78 control 108–09 costs of delays and accelerations 180–82 initial recommendations 86–87, 108 new and old 112 reducing 178–79 scope 109 sustainable development 175–76 taxes, tariffs and duties 175 typical IT infrastructure items 112–55 build areas/rooms 105, 276 ‘build quality’ factors 16–17 building columns 208 building management systems (BMSs) 161–62, 454–55 building structure budgets 110–11 building supplies storage 409 business continuity management (BCM) 17–18, 109–10, 311, 389 testing 455 ‘business nature’ factors 14 business project teams 20 business requirements 9–19 deadlines 11–13 ‘environment’ factors 16–17 ‘marketing’ factors 19 ‘nature of business’ factors 14–15, 17–18 ‘people’ factors 10–11, 13–14, 15–16 cabinets 112–13, 195–98, 330–51 AHU 202–03, 212–13 cable management 338–43 floor-standing 330–35 inter-cabinet cabling 115–16 monitoring 350–51 patch panels 116, 335–38 power control 347–48 power strips 117–18 safety requirements 216 security requirements 217, 349–50 service vendors 344–45 space requirements 30 testing and supervision 345–47 UPS 201–02 wall-mounted 335 weight and position 348 cable management 113–15 back-office desks 253–54 cabinets and racking 332–33, 338–43 trading desks 244–45 cable television services 300 cabling 158–60, 224–39 abandoned 237 containment and protection 159–60, 199–200, 226–29 data 224, 225–26, 227–28, 233–37 databases 98, 293 earth/ground bonding 116–17, 157, 224–25, 232–33 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 485 floor boxes 230–31 help desks 278 holes 214–15 intelligent patches 238 inter-cabinet cabling 115–16 lightning protection 238–39 meeting rooms 264–65 patch panels 335–37 PCs 394–95 power 119–20, 224, 229–30, 231–32 racking 328–29 reception areas 270 rooms for cabling 222–23 routes 227–28, 235–37 safety and security 216, 217 testing 442–44 trading desks 248 see also cable management cages, security 408–09 calendars, project 187, 430 call logging 285 call redirection services 286 calling card facilities 287 cameras digital 94–95 security 218, 301–04 capital v revenue expenditure 174 carpeting of raised floors 157–58 casual staff 174 central registers 62–63, 426 certification 188 chairs 161, 255 change control, contract documents 74 change requests 66–67, 191–92, 458–59, 470–71 ‘changes’ definition 461 cherry pickers 409–10 chilled water use 35, 207, 317–18 Chinese walls 25 circuit inventories 26–27 circuit ordering, telecoms 308–09 circuit patching 293 cleaning before handover 173–74 clocks 299, 400–03 cold/hot aisle arrangements 213, 324–25 collection areas, equipment rooms 219–20 co-location cabinets 349 ‘co-location of teams’ factors 15–16 colour-coded sheaths 336–37 combs 340 communication 2, 57–69 bad news 68–69 behaviour in foreign locations 67–68 central registries 62–63 change requests 66–67 during construction work 427–28 e-mail and websites 65–66 feedback 61–62 issues databases 67 meetings 57–59 photographs 62 plans, drawings and charts 60–61 press and publicity 69 software standards 63–64 walk the floor 59–60 compliance officers 54 conference call facilities see video and voice conferencing facilities conference rooms see boardrooms; meeting (conference) facilities confidential documents 426 configuration and consolidation processes, servers 359–60, 362 constraints in contracts 73–74 construction plans, initial 82 construction steering groups 430 construction work timing 78–79 construction workers, working around 415–16 consultants 20, 48, 151–52 consultation of staff 51 contingency budget 176–78 contingency reserves 475 continuity see business continuity management contractors, main 78–79 contracts 70–77 change control 74 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 486 ❙ Index coverage and constraints 73–74, 76–77 documents 72–73 evaluating 74–75 terminations 153–54 understanding 70–72 warranties and insurance 75–76 contribution acknowledgements 470 controls 183–92 accountants 183–84 documentation 184–88 initial plan documents 86 returns processes 190 standards 188–89 see also asset registers; change requests; security cooling systems 35–40, 212–15, 223, 317–18 servers 356–57 trading desks 38, 245–46 see also air conditioning; air handling units copying facilities 28, 39 corporate voice and data networks 310 corridors, in equipment rooms 204 cost centre allocation 154–55 cost constraints 21–24 costs, unrealized 474–75 crane deliveries 408 crisis control 192 CRM see customer relationship management cross-charges 473–74 cupboards 222–23, 256–57 customer relationship management (CRM), databases 98 data cabling 224, 225–26, 227–28, 233–37 general cable requirements see cable management; cabling data centre layouts see equipment rooms data network equipment, supply times 13 data port requirements 113–15 databases assets 97–98 cabinets and racking 344 cabling 98, 293 CRM 98 desk 186 equipment and services 26 issues 67, 96–97 software 64, 132 telecoms 306–07 user 283 ‘deadline’ factors 11–13 dealer board systems 124–25 DECT phone systems 298 delays, cost of 180–81 deliveries, project site 407–08 delivery areas, equipment rooms 219–20 delivery date flexibility 12 delivery notes 184–85 delivery routes, heavy equipment 211 deployment of PCs 393–96 desks, back-office 161, 252–57 plans 83–84 desks, trading 160–61, 240–51 air conditioning 325–26 cabling 244–45, 248 cooling 38, 245–46 databases 186 desktop 241–44 fan coils 165–66 layout testing 451–52 mounting 246–47 moves 14–15, 249 PDUs 163–64, 247–48 plans 24–25, 83 selection and planning 240–41 services 250–51 spare 250 system testing 458–59 desktop equipment 36–37, 141–43 desktop PCs see PCs desktop size and quality 241–44, 252 dial plans 285 digital cameras 94–95 direct phone lines 292 Directive on waste electrical and electronic equipment (WEEE) 153, 178 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 487 directories, project 98, 432 directory enquiries services 284 directory facilities, telecoms 284 discounts 474 discretionary power 34 display screens 37, 267, 301 help desks 277 mountings 246–47, 255 overhead 300–01 disposals 153, 475–76 telecoms equipment 311–12 documentation archives 476–77 documents rooms 275–76 handover 464–65 management systems 97 door locks, electronic 171 doors and doorways 168–70, 205, 220, 222 double checking calculations 6–7 drainage systems 207 drawings and plans 60–61 ducting air 168 cables 159–60, 228–29, 340–41 dust control 321, 334 duties and taxes 175 DVD players 305 earth/ground bonding cables 116–17, 157, 224–25, 232–33 general cable requirements see cable management; cabling earthquake zones 199, 329, 351 electrical power requirements 32–34, 435–38 electrical rooms, space requirements 31 electromagnetic field (EMF) risks 42, 195 electronic door locks 171 electronic mail see e-mail Elektrac system 229 elevators 410 e-mail 64, 65 emergency power off (EPO) buttons 206–07 EMF (electromagnetic field) risks 42, 195 energy efficiency 175–76 entertaining suppliers 149–50 environment monitoring equipment 118–19 ‘environment quality’ factors 16–17 environmental risk assessment 17–18 EPO (emergency power off) buttons 206–07 equipment, project team 90–95, 99–101, 148 equipment and services analysis 25–28 equipment cabinets 112–13 equipment rooms 30, 193–222 air conditioning 165, 320 cabinets 195–98, 201–03 cabling 199–200 cleaning before handover 173–74 cooling 35–36, 212–15 ducting 168 environment monitoring 118–19 floors 156, 203–04, 211 PDUs 164 racking 198–99, 200–01 safety 215–16 security 207–08, 217–22 services 204, 205, 206, 209–10 testing 439 walls, doors and windows 168–70, 205, 208–09 essential power needs 33–34 evaluation of contracts 74–75 events schedules, outline 79–82 exchange connections testing 450 existing equipment/services inventories 26–27 expansion requirements data centre layout 194, 205 power provision 34 expenses, project team 149–50, 185, 472 experience, importance of expert team members 47–48 facilities, project teams 89–106 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 488 ❙ Index equipment 90–95, 99–101, 148–51 foreign site assistance 102–03 project, build and test areas 89, 105–06 refreshment and accommodation 98–99, 102 software tools 95–98 storage 101–02, 147 training 103–05, 151 fan coils, trading desk 165–66 ‘fault’ definition 461 fault logging 460–62 fax facilities 28, 172, 299 testing 453 feedback 61–62 feeds see market data feeds fibre termination boxes 342–43 file server space, project team use 95 financial data services 382–89 market data feeds 387–88 testing 447–50 trading and settlement systems 385–87 fire alarm systems 162 fire extinguishers 216 fire resistance and sealing 168–69 fire routes 215–216 fire safes 147, 217, 361 fire suppressant gas 210 fire suppression systems 129–30, 215 firewalls 138, 368–70, 385 first-aid kits 100 first aid rooms 274 first aid training 104 fittings back office 161 trading floor 160–61 flexibility of delivery date 12 floor boxes 230–31, 250 floor loading, equipment rooms 211, 348 floor plan, initial plan documents 82 floor-standing cabinets 330–35 floor tiles, equipment rooms 203–04, 332 floor walk process 59–60 floor walkers 466 floors, raised 155–58 foreign exchange losses 177 foreign site assistance 102–03 local awareness training 104–05 social behaviour 67–68 formal meetings 57–58 front offices see desks, trading furniture delivery and installation times 12–13 furniture description, initial plan documents 85 Gantt charts 61 gas for fire suppressants 210 generators 31, 166–67, 436 ‘grease’ payments 177–78 grommets 250, 340 grounding/earth bonding cables 116–17, 157, 224–25, 232–33 general cable requirements see cable management; cabling guides, cable 340 handover 463–68 documentation 464–65 launch 468 new staff and training 465–66 snag lists, corrections and spares 466–68 handsets, trader 290–91 HBAs (host bus adaptors) 358 headcount documents 24 headcount requirements 10–11, 24, 28 heat load-shedding plans, testing 440–41 heat maps 38 heating requirements 35, 413 heavy equipment, delivery routes 211 help desks 255, 277–78 testing services 455–56 high-level power 231–32 Hoot’n’Holler systems 291 horizontal cable management 339 horizontal data cabling 158–59 host bus adaptors (HBAs) 358 hot bed offices 271–72 hot/cold aisle arrangements 213, 324–25 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 489 ‘hot desk’ techniques 14 hot spots 39 ‘hours of business’ factors 11 hours of construction 415 hours of operation, cooling requirements 39–40 identification methods, PCs 396 IDSs (intrusion detection systems) 369–70 ILM (information life cycle management) 133–34 informal meetings 58–59 information life cycle management (ILM) 133–34 infrastructure description, initial plan documents 85 initial budgets 108 initial planning 78–88 initial plan documents 82–87 main contractors 78–79 outline schedules of events 79–82 union and management briefings 87–88 inspections of site 420–23 installation considerations, KVM systems 380 installation procedures, cabinets 334–35 installation support 152 insurance 76, 154, 425–26 insurers 55 intelligent patches 238 inter-cabinet data cabling 115–16 internet facilities 136–38, 283 project teams 90 internet service provider (ISP) services 376 intruder detection systems 170, 454 intrusion detection systems (IDSs) 369–70 inventories existing equipment/services 26–27 telecoms spares 312–13 ISP (internet service provider) services 376 ‘issue’ definition 461 issues database 67, 96–97 issues lists 470 IT people, working around 416–19 key cupboards 220 keyboard video mouse technology see KVM ‘kick off’ meetings 404–05 kitchens 274–75 Kopex cable protection 228–29 KVM (keyboard video mouse) technology 38, 120–21, 376–81 installation considerations 380 limitations 378–79 remote operation 379–80 servers 357–58 testing 447 labelling systems 330, 344, 396 labourers 174 lacers 339 ladders 116, 411 LAN (local area network) 135–36, 138–39, 385 wireless LAN 138–39, 371–72 landlords 52–53, 414–15 laptop PCs 397 for project teams 90, 148 large-scale printers 94 laser safety 93 launch parties 468 lawyers 50–51, 75 LDAP (lightweight directory access protocol) interface 284 leaders see technology project leaders leak detection systems 119, 207 lease terminations 475–76 legacy systems 153 librarian role 63 licensing requirements regulatory 55, 76, 476 software 26, 132, 133, 388, 398–99 life cycle expectations, initial plan documents 84 lifts 410 lighting requirements 37–38, 204, 263 during construction work 413 lightning protection 238–39 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 490 ❙ Index lightweight directory access protocol (LDAP) interface 284 line of sight views 25, 83, 249 testing 446 listed building regulations 16 local area network see LAN local awareness training 104–05 location choice 9–10 location corrections 467 lockboxes 349 locks, electronic 171, 222 M&E (mechanical and electrical) engineers 315–17, 318 MAC (moves, additions and changes) processes 314 main contractors 78–79 main distribution frames (MDFs) 126–27 maintenance network equipment 374 telecoms equipment 311 management briefings 88 management facilities plans 84 market data feeds 128–29, 387–88 testing 447–50 marketing and publicity requirements 19 MDFs (main distribution frames) 126–27 mechanical and electrical (M&E) engineers 315–17, 318 mechanical rooms, space requirements 31 media contact 69 media converters 343 meeting (conference) facilities 31–32, 258–68, 305 project team use 92, 406–07 see also boardrooms meetings, formal and informal 57–59 ‘merger plan’ factors 15 method statements 424–25 microphones 265 Microsoft programs 63, 64, 65 migration of pipework 167–68 milestones 186–87 mobile phone facilities 286, 298, 305 project teams 91–92 modems 373–74 monitoring equipment 350–51 monitoring of construction progress 428–29 monitors see display screens motion detector systems 218 mounting equipment screens 246–47, 255 servers 113, 354–55 movement of stores 409 moves, additions and changes (MAC) processes 314 ‘nature of business’ factors 14 negotiation training 103–04 networks and network equipment 135–36, 363–81 corporate voice and data 310 firewalls 368–70 ISP services 376 KVM technology 376–81 maintenance and support 374 modems 373–74 network topology and WAN 375 patch leads 144 project team access 90 server 358–59 supplier reliability and resilience 375–76 supply times 13 switches and routers 364–68 testing 442–44 wireless LAN 371–72 xDSL 370–71 new staff, preparation for 465–66 noise levels 24, 41 during construction work 412 help desks 277 notebooks 99 ‘number of people’ requirements 10–11, 24, 28 numbering schemes, equipment rooms 198 office air conditioning 325 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 491 office desks see desks, back-room office facilities plan, initial plan documents 85 office network patch and power leads 144 office plans, provisional 24–25 office services, space requirements 28–29 office software 63–64, 95 offline areas 219 offsite storage 147–48 operational costs, ongoing 23–24 operational staff 54 optical fibre cabling 225, 342–43 organizational procedures training 104 out of hours contact 430–31 outline schedules of events 79–82 outsourced teams 53 overhead costs, funding methods 71 overhead display screens and speakers 300–01 overhead services 209–10 overview, in initial plan documents 82 packaged software releases 462 pager services 305–05 pallet lifts 409–10 parking for vehicles 410–11 patching 113–15, 238, 293, 335–38 patch leads (cords) 120, 144, 337 patch panels 116, 328, 332, 335–37 serial data cable patches 337–38 PBX (private branch exchange) 123–24, 283 dial plans 285 monitoring 284 PCs 141–43, 245, 255, 390–99 cooling requirements 37 deployment 393–96 extension techniques 381 identification and security 396–97 licensing 398–99 power 391–92 project team members 90 software builds 392–93 speakers 144, 290 supplier agreements 397–98 testing 450–53 trading floor software 143–44 PDAs (personal digital assistants) 144–45, 467 PDUs (power distribution units) 163–64, 247–48, 438 pedestals (in raised floors) 157 ‘pepper and salting’ 230 peripheral device testing 453 permissioning systems 388, 449 permit to work schemes 187–88 personal digital assistants see PDAs personal storage facilities 256–57 phased payments 189 photocopying facilities 28, 39, 172 photographs 62 pipework migration 167–68 planning see communication planning; initial planning; preparation plans and drawings 60–61 plasma panels 141 platforms, raised 411 plenum under raised floors 214 podiums, in meeting rooms 268 PoE (Power over Ethernet) 32, 136 positioning of cabinet servers 355–56 post-project reviews 477–78 post rooms 272–73 power breaker cabinets 206 power cabling 119–20, 224, 229–30, 231–32 general cable requirements see cable management; cabling power distribution, underfloor 229–30 power distribution units see PDUs power failures 34 power leads 144 Power over Ethernet (PoE) 32, 136 power requirements 32–34 back-office desks 253 cabinets 333, 335, 347–48 cabling rooms 223 during construction work 413 equipment rooms 197–98, 210, 221 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 492 ❙ Index help desks 278 high-level 231–32 PCs 391–92, 394–95 risers 232 servers 357 testing 435–38 power resilience 166 power socket boards 348 power strips 117–18, 333, 347–48 ‘precious documents’ 275–76 pre-handover meetings 464 premises choice 9–10 preparation 20–42 cost constraints 21–24 desk plans 24–25 EMF risks 42 equipment and services to be housed 25–28 headcount 24 heating and cooling needs 35–40 noise analysis 41 power needs 32–34 space needed 28–32 weight analysis 40–41 press contact 69 pressure testing 172–73, 441–42 pre-used equipment 112 price loading 71 primary project teams 44 print rooms 272 printing facilities 28, 39, 145 project team 94, 148 testing 453 private branch exchange see PBX procurement officers 48–49 programme of building 404–32 access control 427 communication 427–28 deliveries and installation 407–08, 409–11 establishing site offices 405–06 inspections 420–23 insurance 425–26 kick off meetings 404–05 landlords 414–15 meeting facilities 406–07 method statements 424–25 monitoring 428–30 out of hours contact 430–31 project directory 432 records 426 rubbish and noise 411–12 site storage 408–09 utilities 413–14 workers/staff and supervision 415–20 progress meetings 57–58 project areas 89 project calendars 187, 430 project cost items 21–23 project directories 98, 432 project leaders see technology project leaders project management methodology 187 project management software 95–96, 104 project site networks 90 project teams see business project teams; technology project teams projectors 90, 267 property release 476 protected power 33–34 proximity cards 170 proxy servers 137 ‘public access’ equipment racking 30 public announcement systems 299–300 publicity handling 69 contract clauses 76–77 publicity and marketing requirements 19 purchase order systems 97, 184 purchasing officers 48–49 racking 113–15, 198–99, 328–30 cable management 338–43 telecoms equipment 200–01 radio frequency identification (RFID) 220 raised floors 155–58 raised platforms 411 ramps, equipment room entrances 205–06 reception areas 32, 269–71 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 493 receptionist telecoms facilities 298 reciprocal favours 177–78 recorded messages, telephone 306 records, project 426 recreation areas 273–74 recruitment, project management teams 44–45 redundant servers 197 refreshments for project teams 98–99 regulatory authorities 54–55, 76 remote access, servers 353–54 remote administration, trading systems 297–98 remotely controlled power strips 118 request for information (RFI) documents 72–73 request for proposal (RFP) documents 73 research, initial business management 21 residential accommodation, project teams 102 resilience requirements 17–18 air conditioning systems 40, 321–22 financial data services 388–89, 448 power 166 project teams 56 servers 353–54, 358 responsibilities, initial plan documents 86 rest rooms 274 retention of payments 471–72 returns processes 190, 472–73 revenue v capital expenditure 174 reviews, post-project 477–78 RFI (request for information) documents 72–73 RFID (radio frequency identification) 220 RFP (request for proposal) documents 73 risers 30–31, 222–23, 232 risk assessments electromagnetic fields 42 environmental 17–18 noise 41 security 18 rollout see testing routers and switches 364–68 routing of cables 227–28, 235–367 rubbish 411–12 safes, fire 147, 217, 361 safety equipment 100–01, 215–16 safety training 104, 417 sanitary provisions 274, 414 SANs see storage area networks satellite services 27, 31, 286–87, 300 scanning facilities 28 schedules of events 79–82 schedules of goods and services required 74 screens see display screens second-hand equipment 112, 124 secondary project teams 44 secure e-mail 65 security 18, 29, 170–72, 191 cabinets and racking 349–50 cabling rooms, cupboards and risers 222 equipment rooms generally 169, 207–08, 217–22 PCs 396–97 policy audit 454 scanning 444–45 security cages 408–09 switches and routers 368 selection of project management team 44–45 self-contained environments 320 serial cable systems 337–38 server space, project team use 95 servers 130–32, 352–62 applications 133 cooling 356–57 installation 334 mounting and positioning 113, 354–56 networks and configuration 358–60 operating systems 132 power, remote access and KVM 357–58 storage 360–62 testing 446–47 virtualization and consolidation 362 service agreements, PCs 399 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 494 ❙ Index service cutover 468 service desks see help desks service hatches 205 service vendors, cabinets 344–45 services and equipment analysis 25–27 services migration 167–68 services rooms, boardrooms 263 settlement systems 385–87 connections testing 450 sheathing of cables 225, 336–37 shielded rooms 260–61 shipping facilities and costs 101, 152 short message service (SMS) text service 305 shower facilities 274 sign-off certificates 188 site inspections 420–23 site offices 405–06 smoke detection systems 130, 162 SMS (short message service) text service 305 snag lists 466–67 social activities, project teams 56 social behaviour, foreign locations 67–68, 104–05 socializing with suppliers 149–50 software licensing 26, 132, 133, 143, 388, 398–99 project teams 63–64, 95–98, 148 trading floor 132–33, 143–44 software builds 392–93 ‘space per person’ requirements 10–11, 24, 28 space requirements 28–32 meeting and reception areas 31–32 offices 28–29 technology services 29–31, 322–23 spare equipment requirements 467–68 telecoms inventories 312–13 trading desks 250, 466, 467 speaker boxes 292 speakers overhead 300–01 PC 144, 290, 301 special telephone number ranges 286 squawk boxes 291 staff consultation 51 staffing costs 150–51 standards 2, 188–89 data cabling 225–26 software 63–64 statements of works 72 stationery supplies, project team 99, 151 steady-state power needs 33 steering groups 49–50, 430 steps, equipment room entrances 205–06 storage area networks (SANs) 133–34, 360–62 storage facilities construction sites 408–09 equipment rooms 206 meeting rooms 263 network-attached 360–62 personal 256–57 project teams 101–02, 147–48 trading floor and back-office 275 stringers 157 strip-out costs 152 ‘structure volatility’ factors 14–15 supervision of project work 419 supplier agreements, PC deployment 397–98 supplier notices 475 support desks see help desks support facilities plans 83–84 support team staffing 150–51 surveillance facilities 218, 301–04 sustainable development 175–76 switch-on power needs 33 switches and routers 364–68 tables, boardroom 264–65 ‘takeover of other businesses’ factors tanking, water handling 203, 207 tape data backup units/tape robots 134–35 tariffs 175 taxes 175, 474 15 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 495 ‘team co-location’ factors 15–16 ‘team types’ factors 13–14 ‘team volatility’ factors 14–15 team working, during project work 419 teams see business project teams; technology project teams technology budget v building structure budget 110–11 technology choices 5–6 ‘technology’ factors 10, 12–13 technology project leaders 2–4, 5, 20, 43, 44, 45–47 technology project teams 20 equipment and facilities 89–106 networks, PCs and software 90, 95–98, 106 other facilities 94–95, 98–99, 100–03 space requirements 29–30, 89, 105–06, 147–48 stationery supplies 99, 151 telecoms 91–92, 150 toolkits 92–94 personnel 43–56 costs 150 experts 47–48 facilitation and training 55–56 leaders 45–47 other participants 50–55 procurement and admin officers 48–49 steering groups 49–50 training and cohesion 55–56, 103–05, 151 travel and expenses 149–50 telecoms 279–314 back-office provision 254 billing system 307–08 circuit availability 12 closets 119 databases 306–07 deployment 296–97 help-desk provision 278 implementation planning 295–96 installation costs 127–28 inventories 26–27 moves, additions and changes process 314 other considerations 308–14 project team 150, 431 racking for 200–01 remote administration 297–98 services 282–88, 299–306 trader voice equipment 288–95 training 297 vendors 280–81 telecoms managers 280 telephone extensions 290 telephone facilities, project teams 91 telephone feature training 284 telephone recorded messages 306 television services 145–46, 300 telex facilities 299 temperature monitoring equipment 118–19 temporary telephone lines 282–83 termination boxes 342–43 terminations of contracts 153–54 terrorist risk assessment/ protection 18, 218–19 testing 433–62 access control 453–54 air conditioning 440–41 building management systems 454–55 cabinet or racking installation 345–47 electrical power 435–38 equipment room 439 fault logging 460–62 line of sight 446 market data services 447–50 network and cabling 106, 442–44 PCs 395, 450–53 penetration and security 444–45 peripheral devices 453 pressure 441–42 servers 105–06, 446–47 support desk 455–56 telecoms systems 296–97 time systems 403 user acceptance 456–59 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 496 ❙ Index voice and voice recording 445–46 tidiness requirements 345 tiles, equipment room floors 203–04, 332 time clocks 299, 400–03 time servers 401–02 time stamps 402–03 timescale planning, initial plan documents 86 timesheets 185 toilets 274, 414 toolkits, project teams 92–94 trade unions 51–52, 87–88 trader voice systems see voice systems, trader trading desks see desks, trading trading areas cleaning before handover 173 initial layout plans 83 raised floors 156 trading systems, financial data 385–86 connections testing 450 training at handover 466 phone features 284 project team members 55–56, 103–05, 151 trading equipment 297 travel and expenses, project team 149–50 trays, cable 116, 159–60, 340, 341 trolleys 94, 409–10 turnstiles 220 turret systems 124–25, 289 ‘24-hour operation’ factors 11 ‘types of teams’ factors 13–14 UATs (user acceptance tests) 456–59 undelivered services checks 472–73 under-desk storage 256 underfloor power distribution 229–30 unexpected expenditure 176–77 uninterruptible power supply see UPS union briefings 87–88 union representatives 51–52 unrealized costs and liabilities 474–75 unshielded twisted pair (UTP) cabling 233–35 UPS (uninterruptible power supply) 121–22, 201–02 cooling needs 36, 39, 165 desks 163–64 space requirements 31 testing 436 user acceptance tests (UATs) 456–59 user databases 283 user feedback 61–62 user mapping 449 user representatives 51 UTP (unshielded twisted pair) cabling 233–35 ‘variation’ definition 461 variations requests 470–71 vehicle parking 410 vent tiles 157, 204, 214 vertical cable management 338–39 vertical data cabling 159 VESDA (very early smoke detection apparatus) 130 video and voice conferencing facilities 139–41, 265–67, 304–05 project teams 58–58, 91 video monitoring equipment 171–72, 454 video presentation facilities 139–40 video switching 300 video tape recorders and players 305 video trading systems 290 virtual private network (VPN) software 98, 431 virtualization techniques, servers 362 Visio program 96 visitor galleries 17 visualizations, initial plan documents 84–85 voice conferencing see video and voice conferencing voice mail 285 Voice over Internet Protocol see VOIP Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ Index ❙ 497 voice recording systems, trading floor 125–26, 293–95 retrieval systems 295 testing 445–46 voice systems, trader 287–88, 288–95 testing 445 voice telecoms, project teams 91–92 VOIP (Voice over Internet Protocol) 98, 136, 279–80, 287, 444 ‘volatility of business’ factors 14–15 VPN (virtual private network) software 98, 431 walkie talkie equipment 92 ‘walking the floor’ 59–60 wall display units 146–47 wall-mounted cabinets 335 walls, equipment room 36, 168–70, 218–19 WAN (wide area network) 375, 385 warranties 73, 75–76 washing facilities 274, 414 water handling, equipment rooms 207, 210 water leak detection systems 119 web servers 137 websites, project 66 WEEE (Directive on waste electrical and electronic equipment) 153, 178 weight loading 40–41, 194, 211, 348 whiteboards 94, 267–68 wide area network (WAN) 375, 385 wind-down 469–78 budget closure 473–75 disposals and lease terminations 475–76 documentation 476–77 post-project review 477–78 retentions 471–72 returns and undelivered services 472–73 variations and change requests 470–71 windows equipment rooms 36, 208–09, 219 meeting rooms 262–63 wireless LAN (WLAN) 138–39, 371–72 work orders 184 written contracts 71 xDSL service 370–71 Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/ 498 Index of advertisers Digital Tigers xi, 242–43, 302–03 IPC Information Systems vii www.digitaltigers.com www.ipc.com/MeetMax London Stock Exchange 383–84 www.londonstockexchangeinfo.com/infolect; www.proquote.net Siemon ix, 366–67 www.siemon.com Trắc nghiệm kiến thức Forex : https://tracnghiemforex.com/