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Higher Nationals in Computing ASSIGNMENT1 Learner’s name:: Đào Vĩnh Khang ID: GCS200222 Class:GCS0905B Subject code: 1620 Assessorname: VANHO Assignmentdue: Assignmentsubmitted: ASSIGNMENT BRIEF Qualification BTEC Level HND Diploma in Computing Unit number Unit 3: Professional Practice Assignment title Planning an SDP Event Academic Year 2022 Unit Tutor Ho Hai Van Issue date 7th January 2022 IV name and date Dr Doan Trung Tung Submission date Submission format Part 1: Requirements The submission should be made in the form of a completed individual portfolio folder, which includes all the tasks outlined in the Assignment Brief Although this assignment requires collaborative work, each student must submit an individual portfolio folder Part 1: Produce a five-day professional event schedule (using project management software) and WBS (work breakdown structure) prior to the five-day development event that details planning and resource allocation including the (Responsibility Assignment Matrix) Part 2: Create a ten-minute PowerPoint presentation on 'team dynamics' that includes a presentation and an activity sheet that requires delegates to participate in a team-building activity (Maximum of eight slides, including the introductory slide) Part 3: A written evaluation of your performance in this task and your contribution to the team You are required to make use of headings, paragraphs, subsections, and illustrations as appropriate, and all work must be supported with research and referenced using the Harvard referencing system The recommended word limit is 500–1,000 words, although you will not be penalized for exceeding the total word limit Assignment Brief and Guidance You have been tasked with the responsibility of overseeing the development of an e-commerce solution for a Fortune 500 company As a member of the development team, you will develop a plan, basing on the SDP (software development plan) that will be distributed to internal employees and stakeholders within the organization in which you work You will develop a professional plan for this upcoming project by simulating real-world events, meeting locations, agendas, feasibility reports, and associated costs NOTE: “You not carryout real meeting in the venue but must get actual quotes of prices and facilities in real life.” You are expected to conduct thorough research on venue costs, transportation costs (if the project takes place outside of the city), and team member feeding and lodging Assuming you have an experienced team of designers and developers, the development process is estimated to take no more than five days The following is a description of SDP The Software Development Plan (SDP) is a document that describes how a developer intends to proceed with a software development effort The SDP provides insight into and a tool for monitoring software development processes to the acquirer Additionally, it details the procedures to be followed and the approach to be taken regarding each activity, organization, and resource The SDP's purpose is to communicate to team members and stakeholders how a program's software will be developed and how a Program Manager will allocate direct resources Working in small groups (3-4 per group): Part Produce a professional event schedule (using project management software) and WBS (work breakdown structure) prior to the five-day development event that details planning and resource allocation including the (Responsibility Assignment Matrix) Part Create a ten-minute PowerPoint presentation on 'team dynamics' that includes a presentation and an activity sheet that requires delegates to participate in a team-building activity (Maximum of eight slides, including the introductory slide) Working individually: Part Produce a written team evaluation of the effectiveness and application of interpersonal skills during the design and delivery process You should also include a self-evaluation of your performance in this project and your contribution to the team you worked in Explain what skills and qualities you gained from this project and what values you added to your development plan Identify the problems and produce a report discussing problem-solving and its importance in planning and running a development event Your essay should include a discussion of various problem-solving techniques and justify the solution methodologies used during your project You should also have a critique of the application of critical Part 3: Learning outcomes: LO1, LO2 Assessment Criteria Pass Merit Distinction LO1: Demonstrate a range of interpersonal and transferable communication skills to a target audience P1 Demonstrate the use of different M1 Design a professional D1 Evaluate the effectiveness communication style within your team schedule to support the and application of interpersonal Discuss the purpose of a Software Development with its objectives planning of an event, to skills during the design and include contingencies and delivery of a training event justifications of time P2 Demonstrate that you have used effective time management skills in planning an event allocated LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios P3 Demonstrate the use of different M2 Research the use of problem-solving techniques in the different problem-solving design and delivery of an event techniques used in the design and delivery of an event P4 Demonstrate that critical reasoning M3 Justify the use and has been applied to a given solution application of a range of solution methodologies D2 Critique the process of applying critical reasoning to a given task/activity or event TABLE CONTENCT P1 Demonstrate the use of different communication style within your team Discuss the purpose of a Software Development with its objectives………………………………………………………….1 1/ Communication………………………………………………………………………………………………………………… 2/ What does the use of these expressive resources bring about in conversations? P2 Demonstrate that you have used effective time management skills in planning an event….2 1/ Requirement Analysis………………………………………………………………………………………………………….3 2/ Defining……………………………………………………………………………………………………………………………….3 3/ Designing…………………………………………………………………………………………………………………………… 4/ Implementation……………………………………………………………………………………………………………………4 5/ Testing………………………………………………………………………………………………………………………………….5 6/ Evolution……………………………………………………………………………………………………………………………….5 P3 Demonstrate the use of different problem-solving techniques in the design and delivery of an event…………………………………………………………………………………………………………………………………….5 1/ Definition………………………………………………………………………………………………………………………………6 2/ Type of problem need to handle……………………………………………………………………………………………6 3/ Problems and solutions in the training software……………………………………………………………………7 P4 Demonstrate that critical reasoning has been applied to a given solution……………………………8 1/ definition……………………………………………………………………………………………………………………………….8 2/ What are the steps of critical thinking you need to know? Assignment P1 Demonstrate the use of different communication style within your team Discuss the purpose of a Software Development with its objectives Communication 1.1 denifition Communication is the ability to communicate, exchange information, listen, respond, behave, etc between speakers and listeners to achieve the purpose of communication Many people mistakenly believe that communication is just the process of listening and speaking, but communication also includes a series of other actions such as expressing emotions, gestures, etc So, effective communication is one of the basic and most important skills for students and workers today Moreover, communicating in a subtle and skilful way is also likened to an art 1.2 Communication types in group 1.2.1 Nonverbal communication Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and body language It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, voice (paralanguage), and touch (haptics) It can also include the use of time (chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate Gestures made by hands, arms or body, and include head, face and eye movements, such as winking, nodding or rolling eyes Although research on rhyming gestures is sketchy, several major groups of gestures have been identified by researchers The most common gestures are called logo gestures and quotation gestures These gestures are customary, culturally specific gestures that can be substituted for language, for example waving is used in Western culture to indicate "hello" or "goodbye" separate" Each symbolic gesture can carry very different meanings in different cultural contexts, ranging from praise to extreme annoyance There are some global gestures such as shrugging Facial expressions, above all, serve as a de facto mode of communication With multiple muscle groups that precisely control the mouth, lips, eyes, nose, forehead and chin, the human face is thought to be capable of expressing more than ten thousand different emotions This flexibility makes the nonverbal character of the face particularly effective and realistic, unless there is an intentional manipulation In addition, most of the following emotions, including joy, sadness, anger, fear, surprise, annoyance, shame, pain, and pleasure, are universal 1.2.2 Verbal communication Verbal Communication: One way of communicating through words (language) or sounds is verbal communication The simplest way to express thoughts, ideas, and feelings is to talk Therefore, it is the simplest and most effective The sharing of information between individuals using speech Individuals working within a business need to use effective verbal communication that uses words that are intelligible to say, as well as to ensure that the pronunciation, tension and tone of the voice in which the words are written are express is appropriate Verbal communication is the use of words to share information with other people It can therefore include both spoken and written communication However, many people use the term to describe only spoken communication The verbal element of communication is all about the words that you choose, and how they are heard and interpreted What does the use of these expressive resources bring about in conversations? Although most people can use communication styles, we can distinguish between individuals according to the degree to which they tend to accept more often than one of them For example, in situations of conflict of interest, some people will tend to quickly adopt an active communication style, or a passive one, and so on Also, on the other hand, although an assertive style is generally most appropriate, there are specific situations in which a passive or aggressive style can make sense For example, by acknowledging a serious mistake you made yourself, or expressing frustration in a situation that was someone else's fault Rationality does not always precede our relevancy; In fact, it usually has little effect on her P2 Demonstrate that you have used effective time management skills in planning an event We plan to design a software to manage and advise the health of the elderly We will it through the following steps: Requirement Analysis 1.1 denifition The first phase of SDLC is about deciding what you are going to develop It can be said that this stage is the most important of the whole SDLC process If you're developing for a client, this phase will likely include meetings to discuss their needs, goals, and expectations If you're developing a piece of software in-house, that might include market or competitor analysis, customer interviews, and testing your company's goals At a high level, you need to know what problems you are trying to solve and how to solve them 1.2 Results of the Requirement Analysis phase The result of this phase is the software requirements specification document, which serves as the starting point for the next stage of development It is important to note that the requirements specification and analysis phase focuses only on what the software system should do, not how it should be done Like, we're working on older people's health so we should just look for things that are related to that Defining 2.1 definition Usually, you the planning process after the requirements analysis after you've got all the data and chosen what to develop In this second SDLC phase we need to define several factors: • • • • • • Who will lead the project? Expected output or implementation Number of developers needed for the project How long will the project take? Budget needed for the project Any other project-specific considerations 2.2 Outcomes of the planning phase: The outputs of the planning phase include project plan, detailed implementation timeline, cost estimate and procurement requirements Documents in this phase typically include: • • Project Management Plan Project Charter (charter) document Designing 3.1 definition The third phase of SDLC focuses on designing the software you will develop, including: • • Architecture: What programming language you use to build your product? What is the industry best practices that you're building on? Also includes questions regarding the use of templates User Interface: How you expect potential users to interact with the product? How would you make that easier for them? • • • • Platform: What platform will your product run on? During this stage, a game developer will wonder which console they will publish, while a mobile developer will decide if they will create apps for Apple, Android, or both Programming: You've found a programming language, but now how you overcome the programming challenges of development? Links: What content will your product have to communicate with? A central server? Other applications? How will this happen? Security: How will you protect your product against potential threats? Are you subject to certain security requirements? Do you gain access to sensitive user information that needs to be protected? 3.2 Outcomes of the design phase: At the end of this phase, the Software Design Document (SDD) is completed SDD will be reviewed by all stakeholders and based on various parameters such as risk assessment, software permanence, design modules, budget and time constraints time, the best design method is chosen for the product… Implementation 4.1 definition The Implementation phase is the stage where developers code and build the application according to the design documents and outlined specifications, using the chosen programming language and framework Developers will follow all the company's coding guidelines and use various tools such as compilers, debuggers, and interpreters Tasks are divided into units or modules and allocated to specific developers 4.2 Result of the development phase During this phase, the development team will develop software based on the prototype During this phase, the software becomes a reality and is in beta for people to try and give feedback For example, someone who is using our software has encountered an error such as a frozen screen, unable to download the application, not displaying disease information, We will rely on users' opinions and fix the problems error they encountered Once done, the development team will send the project to the testing team in the next phase Testing 5.1 definition Once the code is complete, testing begins, and the modules are evaluated and tested to avoid any errors The built software is thoroughly reviewed during this process and any problems found are assigned to the developers to fix or change Retesting and regression testing are conducted until the software is as planned by the user Testers often refer to SRS documentation to ensure software conforms to customer standards or requirements 5.2 Results of the testing phase This stage is very important because when we hand over the test software to the customer We expect the software to work properly and that the functions not conflict with each other causing the application to crash Evolution 6.1 definition After deploying a product to production, product maintenance begins During this phase any issues that emerge that need to be fixed or any improvements that need to be made will be evaluated and implemented In some cases, the SDLC process can be repeated from the ground up (new functionality development, major software changes….) 6.2 Outcomes of the maintenance phase This phase has parts: - Software repair: Perform correction of errors arising during the use of the customer's software - Software update (update maintenance): - Complete maintenance: Modify the software according to the customer's wishes - Adaptive maintenance: Modifying software to adapt to new environments Examples of time management skills Our team consists of me, Dat, Phat, Khang and together they make software on health advice for the elderly We make that plan for half a year, we have given a demo for users to experience and give feedback during use so that we can fix bugs so that everyone has a better experience One user commented that they were having trouble logging in to the software Dat and I discussed and tested the system together We thank that customer and fix all errors in the system up to the product launch date Example I'm usually a very good time manager myself, I'm confident about it because: - After being assigned an assignment, even though the deadline for submission is more than week after being assigned, I break the assignment down into each day and arrange it in parallel with the study time, this helps me not to feel stressed when assigned exercise P3 Demonstrate the use of different problem-solving techniques in the design and delivery of an event Definition Problem solving in psychology refers to the process of finding solutions to problems encountered in life Solutions to these problems are often specific to situations or contexts The process begins with problem finding and problem profiling, where the problem is discovered and simplified 2 Type of problem need to handle Six-step problem-solving model: • • • • • • define the problem determine the root cause develop alternative solutions – select a solution implement the solution evaluate the outcome This technique is applied not only for participants, but it is applied to our team Problems and solutions in the training software - - - - The number of attendees was not up to the original plan (less or more): we have a method that confirms the number of members that are sure to join and reserve space by enrolling via email If the rain is too heavy, we must cancel the team building and some indoor activities instead In case of force majeure, if the Invited faculty don't come on time, we will invite another for the workshop We will invite "Ly Thuy Hang" The Head of Student Affairs at the University of Greenwich needs poetry When the occurrence program took place, the equipment could be damaged: it is necessary to check carefully and have backup equipment to prevent bad situations from happening Conflict in the group: we recognize that in a group with few members if conflict happens, the group can be disbanded Therefore, we try not to conflict, or if conflict happens, we must solve the conflict carefully and completely P4 Demonstrate that critical reasoning has been applied to a given solution definition One of the most important aspects of academic work is the ability to think critically about what you read, what you write, and what you are told Rather than accept all information as truth, you need to test the validity of others’ standpoints in order to arrive at your own point of view When you think critically, you are being active, you are not passively accepting everything you read and hear, but questioning, evaluating, making judgments, finding connections, and categorizing Critical thinking is necessary in order to form judgments in lectures and tutorials, when reading and when writing assignments “A statement by Tara DE Lecce, Critical thinking is a term that we hear a lot, but many people don't really stop to think about what it means or how to use it This lesson will tell you exactly what it means and make you realize that the average person largely ignores critical thinking.” What are the steps of critical thinking you need to know? We can achieve critical thinking with the help of six steps They are as follows: • Knowledge For each problem, a clear vision puts us on the right path to solve it and it recognizes the argument that needs to be solved In my case, there is an actual problem, need to move forward with the critical thinking model In this stage, I am discussing the problem using critical thinking and exploring the main reasons like what is the problem? And why I need to solve it? • • • • • Comprehension In the event, I identified the problem and try to understand the situation after that tried to comprehend the reason my target audience was having less intense or feeling bored Application In this step, I analyzed to take care of the issue of delivering the event I utilized a mind map during the training to analyze the situation, core problem and determine the best way to move forward Analyze During the training event, I collected once the information and built a linkage to analyze in order to identify the situation, the strong points, the weak points, and the challenges faced while solving the problem Synthesis In this second last stage, I analyzed the problem fully and decided about how to solve the problem and act In that situation, I had chosen the problem solution is the SWOT analysis that tends to identify the solution’s strengths, weaknesses, opportunities, and threats Take action In the final step, I built an evaluation about the problem that I put into action, and the result of critical thinking easily transferred into action steps I should not skip steps and as I planned to ensure the result is excellent REFERENCED Communication: Luhrmann, Nicklas "What is communication?" Communication theory 2.3 (1992): 251-259 https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1468-2885.1992.tb00042.x (21/2/2002) Verbal Communication: Jakobson, Roman "Verbal communication." Scientific American 227.3 (1972): 72-81 https://www.jstor.org/stable/24927429 (21/2/2002) Non-verbal Communication: Phusela, Deepika "The importance of non-verbal communication." IUP Journal of Soft Skills 9.4 (2015): 43 http://library.tuit.uz/knigiPDF/Ebsco/8-1106.pdf (21/2/2002) Requirement Analysis: Georgy, Manju, and Andre Dharani "A scrutiny of the software requirement engineering process." Procedia Technology 25 (2016): 405410 https://ieeexplore.ieee.org/abstract/document/8355322/ (21/2/2002) Defining: Lin, Paul, Alexander MacArthur, and John Leaney "Defining autonomic computing: a software engineering perspective." 2005 Australian Software Engineering Conference IEEE, 2005 https://link.springer.com/chapter/10.1007/978-3-642-17322-6_18 (21/2/2002) Designing: Moody, Daniel L "The" physics" of notations: a scientific approach to designing visual notations in software engineering." 2010 ACM/IEEE 32nd International Conference on Software Engineering Vol IEEE, 2010 https://dl.acm.org/doi/abs/10.1145/263552.263646 (21/2/2002) Implementation: Brugger, Bernd, and Allen H Dutoit "Object–oriented software engineering using Ulm, patterns, and java." Learning 5.6 (2009): http://cobweb.cs.uga.edu/students/syllabi_pdf/CIS_CSCI_4050.pdf (21/2/2002) Testing: Kuhn, D Richard, and Vadim Okun "Pseudo-exhaustive testing for software." 2006 30th Annual IEEE/NASA Software Engineering Workshop IEEE, 2006 https://trace.tennessee.edu/cgi/viewcontent.cgi?article=1017&context=utk_harl an (21/2/2002) 9/ Evolution: Mens, Tom "Introduction and roadmap: History and challenges of software evolution." Software evolution Springer, Berlin, Heidelberg, 2008 1-11 https://link.springer.com/chapter/10.1007/978-3-540-76440-3_1 (21/2/2002) 10/ Problem solving: Mayer, Richard E., and Merlin C Wittrock "Problem solving." Handbook of educational psychology (2006): 287-303 https://www.jstor.org/stable/24936537 (21/2/2002) 11/ critical thinking: Richmond, Barry "Systems thinking critical thinking skills for the 1990s and beyond." System dynamics review 9.2 (1993): 113-133 https://www.proquest.com/openview/0d6e49e9e0ee244cf543180f1a3fe79a/1?pqorigsite=gscholar&cbl=48020 (21/2/2002)