Letter of complaint

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Letter of complaint

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Dear sirs, Re: Order #0112 for 10 sets of chemical protective clothing Last month, we ordered 10 sets of chemical protective clothing for our lab with the mutual agreement that they would be delivered in the right quantity, quality, and time Yesterday, we received them on time with the correct amount But one of them is the wrong size and three of them are inferior quality These three sets’ material is unacceptable because it can be very dangerous and unsafe in a toxic environment We called and tried to contact you several times but your customer service department did not answer our calls Despite sending you emails asking you to contact us but we have had no response from you We are very surprised by this since we have ordered your company many times However, if you not respond to this letter immediately, we shall have no alternative but to cancel our order, find another supplier and request you collect the ten sets of chemical protective clothing already delivered We sincerely hope that this situation will be resolved to our mutual satisfaction We look forward to receiving your prompt response and the correct goods as soon as possible Pepper Potts Purchasing Manager

Ngày đăng: 11/06/2023, 16:58

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