A-B-C’s of Patient Safety: Bringing Your Program to Life Mark Daly RRT, MA (Ed.) Patient Safety Officer McGill University Health Centre Montreal, Quebec Goal Share tools and techniques to help you develop or improve your patient safety program Deliverables  Definition of patient safety  Examples of national, provincial, and organizational frameworks to help move you and your champions forward  Strategies to meet potential resistance Parking Lot Ideas for future discussion What does the phrase “Patient Safety” mean to you? Pre-work Activity P A T I E N T S A F E T Y Pre-work Activity 1: Learning Summary Influences a Years of service/experience b Professional affiliation c Job function d Position within the hierarchy Teamwork Learning environment a Respectful b Focused c Fun Herding Cats What is Patient Safety? “…the reduction and mitigation of unsafe acts within the healthcare system, as well as through the use of best practices shown to lead to optimal patient outcomes.” The Canadian Patient Safety Dictionary, October 2003 Josie King video