... Professionals and WritersOver the years, I've worked with thousands of professionals in companies large and small, in government agencies, in universities, in health care organizations, and in ... and consulting firms. One opinion I've heard voiced time and again: "I like my job, but I hate all of the writing I have to do!"The underlying attitude seems to be that the writing ... up and smile (or not). But they never greet me by name, and they have no idea what I bought thelast time I was there. On the other hand, when I go to Amazon, I'm always greeted by name and...