...
section.
Cisco IP Contact Center
Cisco IP Contact Center (IPCC) is an IP telephony solution that allows call cen-
ters using IP telephony to receive regular POTS calls as well as IP telephony
calls. IPCC ... in the 360 0 Series: the 362 0, 364 0, and 366 0.The
362 0 provides two expansion module slots, the 364 0 offers four, and the 366 0
offers six.Whereas the 260 0 sup...
... Figure 6. 4 illustrates how
the Catalyst 4000 is the backbone of the IP telephony solution supplying PSTN,
www.syngress.com
Table 6. 5 Continued
IOS Support VG200 260 0 362 0, 364 0 366 0
109 _AVVID_ DI_ 06 ... redundancy
and resiliency throughout a Cisco AVVID Network.
Cisco IP- IVR
The Cisco IP- IVR is, as the name implies, a Cisco Internet Protocol Interactive
Voice Resp...
... Ethernet switch to provide power for
the Cisco Model 7 960 IP phones.
■
Cisco Model 7 960 IP phones, which support multiple lines, speed
dialing, conferencing, and multiple feature support.This phone is ... use the Cisco IP SoftPhone on their computer or laptop, as
shown in Figure 10 .6.
However, notice in Figure 10 .6 the dashed line between the two site routers.
This is an IP...
... remaining major func-
tions of the AVVID family: IP Television (Cisco s IP/ TV), IP Video Conferencing
(Cisco IP/ VC), and the associated family of tools for the AVVID family. In order to
properly ... proper
delivery.
Cisco s IP Videoconferencing Solution
Cisco s IP videoconferencing (IP/ VC) solution requires the use of a number of
devices (see Chapter 10 for more details)....