performance management process template

Performance management 2009

An Introductory Overview of ITIL - very useful for you (IT management process)

... availability management Core Asset Management ProcessesAsset identificationAsset controlStatus accountingDatabase management Financial management Logistics Processes Relationship ProcessesVerification ... maintenance processes of Incident Management, Problem Management, Change Management, Configuration Management andRelease Management plus the Service Desk function.Figure 5: The Service Support ProcessesBusiness, ... money.14CustomerFigure 12: The IT Security Management Process Intrinsic elements of all activities within the IT Security Management process are risk and vulnerability assessment, and management and theimplementation...

Tài liệu Guide to a Balanced Scorecard Performance Management Methodology doc

Danh mục: Quản trị kinh doanh

... Six:Moving from Performance Measurement to Performance Management Moving from Performance Measurement to Performance Management Chapter SixMoving From Performance Measurementto Performance Management This ... measurement and management. 1. What is Performance Management? There are a wide range of definitions for performance objective, performance goal, performance measure, performance measurement, and performance ... Scorecard :Performance Management MethodologyMoving from Performance Measurement to Performance Management PMM BOOK 10/20/98 7:59 PM Page i37Chapter Six: Moving from Performance Measurement to Performance...

Tài liệu PERFORMANCE MANAGEMENT OPPORTUNITIES doc

Danh mục: Kỹ thuật lập trình

... requesting specific management information frommultiple agents.The Management Information BaseThe Management Information Base (MIB) containsthe managed objects under management by an agent.Briefly ... youhave two dual-CPU http server machines whose CPU’s Performance Management OpportunitiesBy Zeev Suraski and Brad YoungWhy Focus on Performance Management? A look at the various alternatives that ... Technologies Ltd.Visit www.zend.comfor evaluation version and ROI calculatorZend Performance SuiteReliable Performance Management for PHPServe More. With Less.The designers of PHP offer you the...

Tài liệu Security and Performance Management doc

Danh mục: Quản trị mạng

... Internet.18○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○Chapter 8Next, we’ll know focus our attention on performance management methods thatyou can use to control traffic and queuing. Performance Management Cisco IOS enables you to control traffic ... therouter and the RADIUS server.29○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○Security and Performance Management Need to Know More?Cisco IOS Network Security. Cisco Press, Indianapolis, IN, 1998. ... CiscoPIX firewall.www.cisco.com provides a wealth of documentation relative to secu-rity and performance management techniques discussed in this chap-ter. Search for keywords such as “queuing strategies”...

Tài liệu Performance Management ppt

Danh mục: Quản trị kinh doanh

... requirements;ᔡ measuring performance; ᔡ managing performance throughout the year;ᔡ conducting performance reviews.22 Performance Management Performance management is a process for measuring outputs ... distinguished from performance management, 10 Performance Management Performance management PayingpeopleDevelopingpeopleInvolvingpeopleValuingpeopleFigure 1.3 Performance management as a ... stage.The Performance Management Process 17Role definitionPlan Performance agreement Performance reviewReviewPersonal developmentplanningActManaging Performance MonitorFigure 2.1 The performance...

Tài liệu Chapter 1_Project management process improvement docx

Danh mục: Quản trị kinh doanh

... as:•Establishing a standard processes;•Managing best practices and lessons learned;•Managing performance data against standard processes;•Continuously improving the project management process. 1.4.1 ... estimate. For any one of the many processes thatIntroduction to the Process Improvement Life Cycle 9PeopleDCBAProject management technologyProject management process 000100100100Figure ... your project at risk. That means your project management process must have a solid change management process that is inte-grated into other business processes.1.1.2.5 Minimized ScopeThe trade-off...

Tài liệu Chapter 2_Project management process improvement docx

Danh mục: Quản trị kinh doanh

... or process groups, to use their terminology. They are initiating processes, plan-ning processes, executing processes, controlling processes, and closingprocesses. Spread across these five process ... that plan.22 Project Management Process Improvement2.2.5 Level 5: Optimizing Process At level 5 the focus is on improvement of the project management process. Tothat end, processes are in place ... environment is a management responsibility. Performance Management (2)The focus of this level 2 process is the establishment of ways to measure performance of the individual and the processes they...

Tài liệu Chapter 3_Project management process improvement pptx

Danh mục: Quản trị kinh doanh

... documented process (level 2) and having all project teams using the process (level 3). Level 3 definesproject management process practice (PP) level maturity. Level 2 defines project management process ... questions about the procurement management processes were outside thescope of the project. Procurement management may, in fact, be part of the proj-ect management processes, but that assessment ... use the new processes.•The project management process( es) do not meet the needs of many ofthe projects and therefore are not used or used only selectively.•The project management process documentation...

Tài liệu Chapter 4_Project management process improvement doc

Danh mục: Quản trị kinh doanh

... from the management team in the PSO to assess compliance with standard practices andprocesses. One should represent and speak for the client or customer. The106 Project Management Process ImprovementThe ... whose performance suggests that there is a poten-tial improvement opportunity, first in the performance of the project itself, andsecond in the way the project is using project management processes.4.1 ... improvement initiative is processed through the model and theirscores are used to rank the initiatives—the higher the score, the higher the rank.110 Project Management Process ImprovementImprovementopportunity...

Tài liệu Chapter 5_Project management process improvement docx

Danh mục: Quản trị kinh doanh

... to one process will most certainly impact any relatedprocesses. That relationship may be a causal one or one in which the output ofone process becomes the input to one or more other processes. ... P26P16 P39Figure 5.7 The PP maturity zone map.124 Project Management Process ImprovementTable 5.1 (continued) Process Number Process Name Knowledge AreaP17 Cost control CostP32 Risk response ... lane within the process. Standard flowcharting symbols are used in the process chart. The oval represents the begin-ning and ending activities of the process. The rectangle is a process step....

Tài liệu Chapter 6_Project management process improvement docx

Danh mục: Quản trị kinh doanh

... Resources can be diverted to other improvement projects in the128 Project Management Process Improvement Process AK.A. Process C Process BProjectA1ProjectB1ProjectC1ProjectC2ProjectA2ProjectA3Figure ... yourproject management process is more involved than you might have originallythought. Let us take a brief look at some of the factors that need to beconsidered.132 Project Management Process ... program level the performance metric mayapply to either a knowledge area or to a process within a knowledge area. At theproject level the performance metric should refer to a process within a...

Tài liệu Chapter 7_Project management process improvement ppt

Danh mục: Quản trị kinh doanh

... behavior is not acceptable even if the process 148 Project Management Process Improvement•Unclear process documentation;• Process does not meet needs;•Weak change management, faulty acceptance criteria;•Faulty ... training.7.3.2 HR Management ProcessesHR management consists of three processes: organizational planning, staffacquisition, and team development. The survey data from these three processesis shown ... regarding change management and during project reviews.150 Project Management Process ImprovementOverburdenedby process Does notmeet needsNo accessto trainingLack oftemplatesScope changecontrol...

Tài liệu Chapter 8_Project management process improvement doc

Danh mục: Quản trị kinh doanh

... business processes.•The project team would use a process or template if they saw value in it.If they saw no value, no amount of talking or cajoling would changetheir minds.•A process- oriented ... they do? You bet, and here is why. A process- oriented organiza-tion will not tolerate an informal approach to project management. That meansthat all 39 processes must be standardized and thoroughly ... continuing166 Project Management Process Improvementefforts at process improvement. Continue to pursue improvement initiativesyou might want to tackle one process at a time and try to make...

Tài liệu Chapter 9_Project management process improvement pdf

Danh mục: Quản trị kinh doanh

... individualpeer performance? H309 Is there a documented conflict management process? H310 Is the conflict management process being used on all projects?200 Project Management Process ImprovementB412 ... and risk management process? T508 Is an improvement process in place to continuously improve the scheduledefinition process? T509 Does the improvement process also focus on the schedule management plan?T510 ... integrated?R404 Are all processes in place, documented and being used?R405 Is the risk identification process fully integrated with cost management and time management processes and the project...