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Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

Tài liệu HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE FIRM PERFORMANCE doc

Kỹ năng bán hàng

... firms have the help of sophisticated information systems and data warehouses been able to manage a great deal of data. The challenge is to capture and measure soft and qualitative information. ... the fact that these indicators are much easier to measure. In addition, conventional methods have the advantage of being investment evaluation settings. Their major drawback of evaluation is ... customer retention and other parameters related to the customer, whereas the role of the employees, their satisfaction, loyalty and the link between these variables and profitability is not often...
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A study to indicate the importance of consumer based-brand equity on consumer perception of brand (a case study of fast food restaurants).pdf

A study to indicate the importance of consumer based-brand equity on consumer perception of brand (a case study of fast food restaurants).pdf

Quản trị kinh doanh

... knowledge and awareness of the available brand.• Alternative evaluation: this is the stage whereby the consumers evaluate and rank alternative brand based on the information they have. Such information ... but attaining this objective is not always an easy task due to the fact that the products and services of many fast food restaurants are similar and their means of distributions are alike. ... of the restaurant is good, the drive sound system was clear and well dressed neat and trained staffs”. Therefore MacDonald can be said to have a larger degree of dispersion of data around the...
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Tài liệu Báo cáo khoa học: Control analysis as a tool to understand the formation of the las operon in Lactococcus lactis doc

Tài liệu Báo cáo khoa học: Control analysis as a tool to understand the formation of the las operon in Lactococcus lactis doc

Báo cáo khoa học

... CP-pyk(5¢-ACGACTAGTGGATCCATNNNNNAGTTTATTCTTGACANNNNNNNNNNNNNNTGRTATAATNNNNAAGTAATAAAATATTCGGAGGAATTTTGAAATGAATAAACGTGTAAAAATCG-3¢)(N¼ A, T, G, C) and pyk-back (5¢-CTCTACATGCATTTCAACAATAGGGCCTGTC-3¢) for amplification of pyk. The resulting PCR prod-ucts, containing ... We then inserted the leader mRNA from the L. lactis ald gene as follows. A PCR fragment was generated using primer CP-pyk(5¢-ACGACTAGTGGATCCATNNNNNAGTTTATTCTTGACANNNNNNNNNNNNNNTGRTATAATNNNNAAGTAATAAAATATTCGGAGGAATTTTGAAATGAATAAACGTGTAAAAATCG-3¢)(N¼ ... pattern. By coregulatingPK and LDH cells can maintain homolactic fermenta-tion. The fact that the effects of PK and LDH almostcancel each other out may also add to the explanation of why the...
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Development of a method to measure consumer emotions associated with foods

Development of a method to measure consumer emotions associated with foods

Nông nghiệp

... This can be attributed to a number of factors includ-ing the practice that food companies keep this material secret inorder to gain a competitive advantage. However, another reason is the lack ... The results of this test concluded that a rating ballot wasuseful in differentiating flavor variations of the same product. Datafrom this ballot were evaluated using Analysis of Variance (GLMprocedure) ... list.However, this list is probably a good place to start for those whowish to study the impact of foods on emotions.One clear outcome of the present work is that a large number of emotions appear to be...
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Tài liệu A Case Study on the Implementation of A Knowledge Management Strategy Oriented to Innovation pdf

Tài liệu A Case Study on the Implementation of A Knowledge Management Strategy Oriented to Innovation pdf

Quản lý dự án

... innovation, to give a basis for competitive advantage. To reach this goal, the establishing of a knowledge management (KM) strategy may be considered the best way to channel the organization’s ... systems andtools. The knowledge management strategydeveloped at IrizarAt Irizar, it is understood that the objective of KM is the promotion of innovation and the capacity of the organization to ... of strategy. It is possible that the quality of the strategy established in a firm can be mea-sured via these same factors, even if the individualcase is a strategy for which new tools are used.The...
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Tài liệu ECTS Users’ Guide: Europe Direct is a service to help you find answers to your questions about the European Union doc

Tài liệu ECTS Users’ Guide: Europe Direct is a service to help you find answers to your questions about the European Union doc

Ngân hàng - Tín dụng

... awarded to the learner is the same as the number of credits allocated to the component. The full number of credits is always awarded if the student achieves a passing grade; it is never adjusted ... institution of grades awarded by the host institution.In cases of recognition of non-formal and informal learning: the award of • the same number of credits as allocated to formal educational components ... of what they have achieved at each stage of their educational pathway.Credit transfer in ECTS 4.4. From the key features:“Credit s aw arded in one programme may be transferred into another...
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Tài liệu Báo cáo khoa học: Mutational analysis of plasminogen activator inhibitor-1 Interactions of a-helix F and its neighbouring structural elements regulates the activity and the rate of latency transition pdf

Tài liệu Báo cáo khoa học: Mutational analysis of plasminogen activator inhibitor-1 Interactions of a-helix F and its neighbouring structural elements regulates the activity and the rate of latency transition pdf

Báo cáo khoa học

... at the various time-points, i.e. the fraction of the total amount of PAI-1 forming a stable complex with uPA, was calculated from the amount of PAI-1 required to inhibit half the uPA. The half-life ... substrate behaviour will migrateslightly faster than native PAI-1 due to cleavage of the C-terminal 33 amino acids. Latent PAI-1 or PAI-1 other-wise inert to uPA will comigrate with native PAI-1. ... Thisanalysis showed that the substitutions F10 0A, V12 6A, F12 8A, I13 7A, N13 9A, W14 1A, T14 6A and N15 2A increased the fraction of PAI-1 molecules behaving as a substrate for uPA to between 40 and...
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Báo cáo khoa học: Arabidopsis thaliana CYP77A4 is the first cytochrome P450 able to catalyze the epoxidation of free fatty acids in plants potx

Báo cáo khoa học: Arabidopsis thaliana CYP77A4 is the first cytochrome P450 able to catalyze the epoxidation of free fatty acids in plants potx

Báo cáo khoa học

... unsaturated fatty acids as potential substrates.Metabolism of oleic acid by CYP7 7A4 We first incubated mono-unsaturated oleic acid(C18:1). The radiochromatograms obtained after reso-lution of ... suchactivities in plants might help to understand the physi-ological role of CYP7 7A4 . This lack of data couldexplain the small amount of information availabletoday concerning the ability of ... epoxides foraccumulation in seeds as, unlike E. lagascae and plantsbelonging to the Aesteraceae genera, such as Crepispalaestina, A. thaliana does not store fatty acid epox-ides. Cytochrome P450-dependent...
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Báo cáo khoa học: The hyperfluidization of mammalian cell membranes acts as a signal to initiate the heat shock protein response pptx

Báo cáo khoa học: The hyperfluidization of mammalian cell membranes acts as a signal to initiate the heat shock protein response pptx

Báo cáo khoa học

... study of the mammalian stress response: characterization of changes in cytoplasmic organelles, cytoskeleton, andnucleoli, and appearance of intranuclear actin filamentsin rat fibroblasts after heat-shock ... typical scenario, the activa-tion of growth factor receptors may in turn activate the Ras ⁄ Rac1 pathway, which has been shown to play a critical role in HSF1 activation and HSP up-regula-tion ... cells (data not shown).DiscussionWhereas the importance of HSPs in the pathogenesis of many diseases is well established together with theirpotential therapeutic value, our knowledge of the stresssensing...
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Báo cáo khoa học: Copper-containing nitrite reductase fromPseudomonas chlororaphis DSM 50135 Evidence for modulation of the rate of intramolecular electron transfer through nitrite binding to the type 2 copper center pot

Báo cáo khoa học: Copper-containing nitrite reductase fromPseudomonas chlororaphis DSM 50135 Evidence for modulation of the rate of intramolecular electron transfer through nitrite binding to the type 2 copper center pot

Báo cáo khoa học

... Quı´mica, Faculdade de Cieˆnciase Tecnologia, Universidade Nova de Lisboa, Caparica, Portugal;3Facultad de Bioquı´mica y Ciencias Biolo´gicas, Universidad Nacional del Litoral, Santa Fe, Argentina The ... of the scan rate and proportional to the square root of the enzymeconcentration (not shown), which indicates that the enhanced cathodic current is due to the catalytic regener-ation of the azurin ... cyclicvoltammograms of azurin exhibit a sigmoidal shape, withenhanced cathodic currents and decreased anodic currents,particularly at low scan rates. This behavior is consistentwith a reaction mechanism...
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A guide to larvae and juveniles of some common fsh species from the Mekong River Basin

A guide to larvae and juveniles of some common fsh species from the Mekong River Basin

Thủy sản

... Standard LengthvTable of contents13. AMBASSIDAE Parambassis apogonoides 152 Parambassis siamensis 15514. DATNIOIDIDAE Datnioides undecimradiatus 15815. ELEOTRIDAE Oxyeleotris marmorata ... yolk-sac larva, early post-larva, late post-larva and juvenileadipose ndorsal ncrestnasal barbelpelvic n budmaxillary barbelmandibular barbelincipient rays of anal ndorsal nfoldventral ... lengthmaxillamandibleauditory vesicleurostyleolfactory budpectoral n budgas bladderanlage of dorsal nanlage of anal nTotal lengthStandard lengthSnout to vent lengthserrated spinedorsal...
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Ten Ways to Improve the Security of a New Computer doc

Ten Ways to Improve the Security of a New Computer doc

An ninh - Bảo mật

... unreliably, and install even more malware they can use to leverage attacks or spread malware to others. One of the most well-known attacks was the Conficker malware detected in late 2008. This malware ... updating. 3 antivirus software will be most effective if the signatures are up to date. Many antivirus and antispyware programs offer automatic updating. Enable that feature so your software ... sure to research these features before disabling or modifying them. The AutoRun feature in Microsoft Windows systems was a default feature at the time of the Conficker malware and was one of the...
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Ocean Acidification: A National Strategy to Meet the Challenges of a Changing Ocean docx

Ocean Acidification: A National Strategy to Meet the Challenges of a Changing Ocean docx

Cao đẳng - Đại học

... Typical concentrations of the major weak acids and weak bases in seawater as a function of pH. This diagram is calculated for constant dissolved inorganic carbon (DIC) and constant total boric acid ... study was underway, Congress passed another law the Federal Ocean Acidification Research and Monitoring (FOARAM) Act of 2009—which calls for, among other things, the establishment of a federal ... reserved.Ocean Acidification: A National Strategy to Meet the Challenges of a Changing Oceanhttp://www.nap.edu/catalog/12904.htmlPrepublication Copy The National Academy of Sciences is a private,...
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