Microsoft® Exchange Server 2007: Tony Redmond’s Guide to Successful Implementation This page intentionally left blank Microsoft® Exchange Server 2007: Tony Redmond’s Guide to Successful Implementation Tony Redmond Amsterdam • Boston • Heidelberg • London • New York • Oxford Paris • San Diego• San Francisco • Singapore • Sydney • Tokyo Digital Press is an imprint of Elsevier Digital Press is an imprint of Elsevier 30 Corporate Drive, Suite 400, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK Copyright © 2007, Hewlett-Packard Development Company, L.P Published by Elsevier All rights reserved No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (+44) 1865 843830, fax: (+44) 1865 853333, E-mail: permissions@elsevier.com You may also complete your request online via the Elsevier homepage (http://elsevier.com), by selecting “Support & Contact” then “Copyright and Permission” and then “Obtaining Permissions.” Recognizing the importance of preserving what has been written, Elsevier prints its books on acid-free paper whenever possible Library of Congress Cataloging-in-Publication Data Application Submitted British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library ISBN: 978-1-55558-347-7 For information on all Elsevier Digital Press publications visit our Web site at www.books.elsevier.com Printed in the United States of America 07 08 09 10 11 12 10 Contents Preface xvii Foreword xxi Introduction 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 A decade and counting of Exchange deployments 1.1.1 The way we were 1.1.2 The protocol wars 1.1.3 Ever increasing mobility 1.1.4 Third-party products and management 1.1.5 Some interesting projects 1.1.6 The not so good points 1.1.7 Exchange’s connection with the Active Directory 1.1.8 Reviewing predictions made in 1996 Microsoft’s themes for Exchange 2007 1.2.1 The happy prospect of a migration Preparing for Exchange 2007 Installing Exchange 2007 1.4.1 Modifying and removing servers 1.4.2 Validating the installation 1.4.3 Third-party software Server roles 1.5.1 Services Licensing 1.6.1 Version numbers 1.6.2 32-bit Exchange 2007? Support Challenges for Exchange 2007 Into the future 1 2 6 10 11 12 18 20 22 27 27 28 28 32 36 40 41 42 42 45 v vi Contents Exchange, Windows, and the Active Directory 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Active Directory and Exchange 2.1.1 Domain Designs Active Directory replication 2.2.1 Replication basics 2.2.2 When Active Directory replication happens 2.2.3 Active Directory naming contexts 2.2.4 Transforming Domain controllers into Global Catalogs 58 2.2.5 USNs and replication 2.2.6 Urgent replication 2.2.7 Intrasite and Intersite replication 2.2.8 High-watermark vector and up-to-date vector tables 2.2.9 Changes in Active Directory replication in Windows 2003 Exchange’s Active Directory Topology service 2.3.1 DSAccess (or ADAccess) 2.3.2 How many Global Catalog servers I need? 2.3.3 Where are my Global Catalogs? Recovering deleted Active Directory accounts Exchange and the Active Directory schema 2.5.1 Updating the schema with an installation 2.5.2 Changing the schema 2.5.3 Active Directory custom attributes for Exchange 2.5.4 Updating the schema to allow Ambiguous Name Resolution 2.5.5 Exchange-specific permissions 2.5.6 Exchange property sets Longhorn and Exchange 2007 The very important LegacyExchangeDN attribute Brain surgery for the Active Directory: ADSIEDIT 2.8.1 LDP and LDIFDE 2.8.2 Active Directory for Exchange The Basics of Managing Exchange 2007 3.1 Exchange Management Console 3.1.1 The importance of filters 3.1.2 Managing mixed organizations 3.1.3 Running EMC remotely or on a workstation 3.1.4 No more AD Users and Computers 3.1.5 Changing columns 47 47 48 50 51 53 55 60 64 65 68 70 71 72 75 76 78 80 80 82 85 86 87 88 90 91 93 96 98 99 100 104 109 112 113 115 Contents vii 3.1.6 Visual effects Why some options have disappeared from EMC 3.2.1 Coping with change 3.3 Changes in the Exchange delegation model 3.4 Customized Recipient Management 3.4.1 Adieu RUS 3.4.2 Recipient types 3.5 Moving users 3.5.1 Moving mailboxes 3.5.2 Logging mailbox moves 3.6 Using distribution groups 3.6.1 Forming groups 3.6.2 Group changes in Exchange 2007 3.6.3 Expanding distribution lists 3.6.4 How many objects can I have in a group? 3.6.5 Managing group membership 3.6.6 Protected groups (and users) 3.7 Using groups for permissions 3.7.1 Managing distribution groups from Outlook 3.8 Dynamic distribution groups 3.8.1 Changing filters and conditions for dynamic distribution groups 3.8.2 A note on OPATH 3.8.3 A new UI for dynamic groups 3.8.4 Creating New dynamic groups 3.8.5 Using dynamic Distribution groups 3.9 Mailbox quotas 3.9.1 Setting mailbox quotas 3.10 Email address policies 3.10.1 Mailbox moves and email address policies 3.10.2 Queries that drive email address policies 3.11 Address lists 3.11.1 Upgrading Address Lists to Exchange 2007 format 3.12 User naming conventions 3.13 Server naming conventions 3.14 Moving from the basics 3.2 The Exchange Management Shell 4.1 EMS: Exchange’s management shell 4.1.1 Working with PowerShell commands 4.1.2 Exchange shell commands 116 118 122 124 128 130 132 133 134 138 140 142 145 147 148 149 152 154 154 156 157 159 160 162 167 168 170 173 178 178 183 187 188 192 194 195 197 199 204 Contents viii Contents 4.1.3 Command editing 4.1.4 Getting at more information about something 4.1.5 Using common and user-defined variables 4.1.6 Identities 4.1.7 Working in a multi-domain forest 4.1.8 Profiles 4.1.9 PowerShell in batch 4.1.10 Execution policies 4.1.11 Sending email from the shell 4.2 Learning from EMC 4.3 Using EMS to work with mailboxes 4.3.1 Creating a new mailbox with a template 4.3.2 Setting and retrieving mailbox properties 4.3.3 Other ways of interacting with mailboxes 4.3.4 Get-Recipient 4.3.5 Moving mailboxes 4.3.6 Accessing another user’s mailbox 4.3.7 Different commands and different properties 4.3.8 Contacts 4.4 Working with distribution groups 4.4.1 Working with dynamic distribution groups 4.4.2 Advanced group properties 4.5 Delegation through the shell 4.6 Creating efficient filters 4.7 Bulk updates 4.7.1 Creating sets of mailboxes 4.8 Reporting mailbox data 4.8.1 Special properties 4.9 Using the shell for other management tasks 4.10 Command validation 4.11 Working with remote servers 4.12 Working with non-Exchange 2007 servers 4.13 Testing Exchange 2007 4.13.1 Client connections 4.13.2 Mail Flow 4.13.3 Miscellaneous test commands 4.14 PowerShell for Exchange administrators The Store 5.1 5.2 208 210 214 217 219 221 223 224 226 229 232 232 234 244 245 245 249 251 252 253 257 262 265 267 270 273 275 282 284 287 290 291 292 294 295 297 297 301 Introducing the Store Differences in the Exchange 2007 Store 301 306 Contents ix 5.2.1 Are 64 bits that important? 5.2.2 Trading memory for I/O 5.2.3 The decrease in storage costs 5.3 No more streaming database 5.4 Tables and items 5.5 Storage groups 5.5.1 Creating a new storage group and database 5.5.2 Working with storage groups and databases 5.6 Transaction logs 5.6.1 Circular logging 5.6.2 Creating new transaction logs 5.6.3 Reserved logs 5.6.4 Transactions, buffers, and commitment 5.6.5 Transaction log I/O 5.6.6 Protecting transaction logs 5.6.7 Transaction log checksum 5.6.8 Maximum database size 5.7 Database portability 5.7.1 Zero database pages 5.8 MAPI connections and logons 5.9 The Deleted Items cache 5.9.1 Cleaning the Deleted Items cache 5.9.2 Recovering items and mailboxes 5.10 Background maintenance 5.10.1 Background tasks 5.10.2 Tracking background maintenance 5.11 Fixing failed databases 5.12 Exchange 2007 content indexing 5.12.1 Using content indexing 5.13 Public folders 5.13.1 Public folders and Exchange 2007 5.13.2 Changes in public folders administration since Exchange 2003 5.13.3 Calming replication storms 5.13.4 Managing public folders with Exchange 2007 5.13.5 Permissions on top-level folders 5.13.6 Referrals 5.13.7 Migrating public folder content 5.14 Removing database size limits 5.15 Backups 5.15.1 NTBackup 307 312 317 318 320 323 327 329 331 335 337 338 339 341 341 342 343 345 349 349 350 356 357 360 364 367 368 375 380 383 384 386 388 392 405 405 406 408 408 410 Contents 1018 lookups, 689 Outlook Express access, 688– 89 picker, 157 queries, 166 search base, 689 LDIFDE utility, 270–71 defined, 98 output for dynamic distribution group, 158 LDP utility, 96–97 defined, 96–97 illustrated, 97 Least Recently Used Reference Count (LRU-K), 312 LegacyExchangeDN attribute, 91– 93, 630 defined, 92 index, 92 Legacy mailboxes, 133 Legacy servers, 457 Licensing, 36–41 CALs, 36–37 unlicensed editions and, 38 version numbers, 40–41 Volume Licensing Program, 37 Linked mailboxes, 231–32 creating, 231–32 defined, 133 See also Mailboxes Linked value replication (LVR), 143, 144 Link state propagation, stopping, 459 Link state updates, 458–59 Load Generator utility, 963–64 defined, 963–64 illustrated, 964 Local continuous replication (LCR), 9, 35 availability, 892 circular logging and, 904, 905 cluster deployment and, 903 database transition, 904–6 deploying, 892–906 direct-attached storage support, 894 disabling processing, 902 enabling for storage groups, 894 enabling processing, 902 Index flow, 898 functioning, 897–99 hardware failure protection, 891 illustrated, 890 incremental seeder, 898 log replayer, 897 mixture of storage groups, 892 operations, 900–903 overhead and, 900 prerequisites, 893 replay manager, 898 Replication service, 897, 898, 899 restart processing, 902 restrictions, 903–4 resuming, 901 servers, 891, 892 storage group usage, 893 suspending, 901 transitions, 891 truncate deletor, 897–98 See also Continuous replication Local Failures folder, 603 Local queues, 485 Log files installation program, 25 reserved, 338 temporary, 338 Logging circular, 335–37 diagnostic, 367 mailbox moves, 138–40 managed folder activity, 831– 33 protocol, 473–74 LogParser, 973–78 defined, 973 downloading, 974 functionality, 978 functions, 973–74 in IIS log interrogation, 977 message tracking log fields, 975 output, 976 record counting/analysis, 974 Log replayer, 897 Logs ActiveSync, 717–19 agent, 535–36 committed, 919 IIS, 977 managed folder assistant, 833 routing, 483–85 synchronization, 722 Longhorn defined, 90 Exchange 2007 and, 90–91 read-only domain controller support, 91 LookOut add-in, 375 Lookups, 221 execution support, 727 scope, setting, 220 Lost Log Resiliency (LLR), 914, 918, 919–21 committed log, 919 defined, 914, 918 recovery and, 919 waypoints, 919 LRCK (Log Record Checksum), 342 LZX compression, 631 Magazines, 980 Mailbox Assistants, 34 Mailboxes ActiveSync-enabled, 709 another, opening with OWA, 250 bigger, 310 copying, 848–53 count, 240 creating, 116, 231–32 creating, with template, 232–33 data, reporting, 275–84 deleted, 359–60 details, viewing, 122 disabled, checking for, 242 disabling, 235 editing, 110 email addresses for, 177 EmailAddressPolicy Enabled property, 178 EMS and, 232–53 equipment, 132, 762–70 forwarding address, 243 identity, 218 interacting with, 244–45 legacy, 133 linked, 133, 231–32 list of, 123 Index list of, creating, 347 new, SMTP address, 233 permissions, adding, 249–50 permissions, removing, 251 permissions, viewing, 250 per processor core, 874 PrimarySmtpAddress property, 213 quarantine, 549 recovered, 850 recovering, 357–60 removing, 110 resource, 762 room, 132, 762–70 searching for, 236 sets, creating, 273–75 shared, 133, 231–32 size, 308 snapshots, 850 special, 756–59 statistics, 279 storage limits, 170 updating, 233, 244 user, 132 user, access, 249–51 working with, 114 working with (EMS), 232–53 Mailbox moves, 110, 111, 134–38, 245–49 to ActiveSync, 713–15 email address policies and, 178 between forests, 249 logging, 138–40 schedule, 136 Mailbox properties, 114 retrieving, 234–44 setting, 234–44 Mailbox quotas, 168–73 applying, 171 event logging, 172 growth, 324 OWA flag, 173 setting, 170–73 Mailbox servers, 30, 436 AD use, 32 configuring, 472 instructing, 472 Mailbox table, 320 Mail Flow Troubleshooter, 936, 943–45 defined, 943 1019 example, 944–45 problems, 943 summary report, 945 symptoms, 943–44 Mail hygiene, 523–28 Mail.que, 461 Mail storms, 775–76 Mail submission service, 34 Maintenance background, 360–68 tasks, 360–61 tombstone, 365 Majority node set (MNS) clusters, 906, 907 Exchange 2007 running on, 908 Microsoft services running on, 908 See also Clusters Managed content settings, 818 control elements, 819–20 creating, 822 setting up, 821 Managed Folder Assistant, 829–31 log, 833 schedule, 829, 830 starting, 831 tasks, 830 Managed folder policies allocating, 826–27 applying, 827–29 assigning mailboxes with, 827, 829 defined, 761 number of, 826 Managed folders activity, logging, 831–33 creating, 824–25 defined, 824 deletion and, 834 grayed out, 835 harvesting information from, 835–36 removing, 825 storage limit, 825 using, 833–35 Management frameworks, 959–63 HP OpenView, 961–63 MOM, 960–61 MAPI, 2–4, 581, 695 access, disabling, 604 buffers, 600–601 client-side, 10 compression, 600–602 connections, 349–50, 351 connections, testing, 294 defined, 581 in Exchange 2003, logons, 351 as message format, profiles, 584, 586 properties, 305, 318 as protocol, 2–3 restrictions, 605 RPC combination, 581 server-side, 10 sessions, 349 MAPI clients, 306, 318, 582 authentication, 590 blocking via registry, 607 disabling, 606–7 OST use, 619 preventing from connecting, 603–7 MAPI.Net, MAPISend, 228 Maximum database size, 343–45 MDBVU32 program, 968 defined, 860, 968 documentation, 861 free and busy data view, 859 illustrated, 968 sessions, 968 Memory kernel-mode, 311 mailbox server, 874 management overhead, 323 trading for I/O, 312–17 virtual, 311, 883 Mergers, 272 Message categorization, 438–39 Message classifications, 837–47 A/C Privileged, 837 Company Confidential, 837 Company Internal, 837 default, 837–38 enabling values, 844 exported XML data for, 842 importing, 843–44 intelligence, adding, 844–47 no restriction, 837 parameters, 839–40 Index 1020 viewing, 838 Message delivery, 439 failure causes, 500–501 latency, 959 to PSTs, 611–15 Message/folder tables contents, 321 defined, 320 message identifier, 321 See also Tables Message identifier, 954 Message policies, 437 Message recovery, 439 Messages average size, 777 capturing, 795–97 DSN, 496–505 expiry time, 819, 820 journaled, 812, 823 maximum size, 479 original text in, 776 poison, 432, 493–94 postmaster, 504–5 queued, 490 quota, 504 reducing number of, 778 removing, 490–91 size, 308 size fluctuation, 480 SMS, 699, 730 suspending, 490 system, 601–3 Message table contents, 322 defined, 320 generating, 947–50 See also Tables Message tracking, 433, 945–59 center, 946 defined, 936 with EMS, 956–59 message subjects, 951 parameters, setting, 953 with Troubling Assistant, 952– 56 Message tracking logs, 448, 945– 52 accessing, 951–52 age, 951 default size, 950 generating, 947–50 Index LogParser and, 975 removal, 950 Messaging records management (MRM), 439–40, 815–36 custom folder management, 824–26 default folders management, 818–23 defined, 816 deploying, 816–17 managed folder activity logging, 831–33 manipulating through shell, 830–31 principles, 816 transport rules and, 817 MFCMAPI utility, 965–67 changing OOF messages with, 966–67 defined, 965 downloading, 965 folder contents, 966 Microsoft Exchange Conference (MEC), 979 Microsoft Exchange Troubleshooting Assistant defined, 936 files, 937 updates, 936–37 Microsoft Management Console (MMC), 100 Microsoft Operations Manager (MOM), 960–61 defined, 960 details, comparing, 961 illustrated, 961 Migrations, 18–20 public folder content, 406–8 speed, 28 MimeSweeper, 780 Mixed organizations managing, 109–12 message path calculations, 473 MobileAdmin, 719 Mobile devices, 694–702 deployment strategy, 698 feature control, 710–11 managing, 710 managing through EMC, 711– 13 network traffic estimation, 715–17 OWA options, 720 power management, 731–32 selecting, 696–98 support features, 697 wiping, 655, 719–21 Mobility, 4–5 MOM Management Pack, 712 Most-specific connector, 467–68 Mount-Database command, 329–30, 895, 896, 905, 941 Move-AddressList command, 642 MoveClusteredMailboxServe r command, 916 Move-DatabasePath command, 330 Move-Mailbox command, 204 database portability and, 346 defined, 245 example, 247 parameters, 245–46 syntax, 246 validation, 287 Move Mailbox wizard, 134 checks, 134–35 illustrated, 135 Move Mailbox XML report, 139 Move-StorageGroupPath command, 915 MSExchangeFBPublish process, 855 MSExchange.org, 979 Ms-Exch-SMTP-AcceptAuthoritative-DomainSender, 153 MSFTEFD.EXE, 378 MSFTESQL.EXE, 378 MTBF (Mean Time Between Failures) rate, 414 Multi-core processors, 871 Multi-domain forests, 219–21 Multi-domain model, 49 Multiple databases, 323–24 allocation to storage groups, 323 splitting user load across, 324 Index 1021 Naming contexts (NC), 55–58 connecting ADSIEDIT to, 94 defined, 55 in replication boundaries, 56 Naming conventions function indicator, 193 geographic names, 192–93 identifier, 193 office or location codes, 192 server, 192–94 user, 188–92 Net Logon service, 72 NET framework, 432 objects, 196 programming, 197 NewActiveSyncMailboxPoli cy command, 706 New-AddressRewriteEntry command, 540 New-Contact command, 253 New-DistributionGroup command, 254 NewDynamicDistributionGr oup command, 258, 261 New-EdgeSubscription command, 511, 512 New-EmailAddressPolicy command, 181 New-JournalRule command, 811 New-Mailbox command, 232–33 New-MailContact command, 253 New-ManagedContentSettings command, 822 New-ManagedFolder command, 825 New-MessageClassification command, 839–40 New-Object command, 280 New-PublicFolder command, 395 New-PublicFolderDatabase command, 330, 394–95 New-RemoteDomain command, 577 New-RoutingGroupConnector command, 255 New-StorageGroup command, 329, 894, 895 New-SystemMessage command, 503 NextHopDomain property, 487 Nondelivery reports (NDRs), 496 Non-Exchange 2007 servers, 290– 92 Notifications Outlook Web Access (OWA), 675–77 restricting, 574–79 NSLOOKUP utility, 77 NTBackup, 410 as choice for Exchange deployments, 426 enhancements, 413 See also Backups NTDS.DIT, 89 NTDSUTIL program, 79 NTLM authentication, 590 OABGEN, 635 OAB.XML, 636, 639 Object identifiers (OIDs), 83 Objects COM, 196 connection, scheduling, 68 editing, 110–11 fetching, 218 grouping, 237 list, retrieving, 217 number limit in groups, 148– 49 properties, examining, 95 Offline Address Book (OAB), 186, 626–45 allocating to users, 642–45 assigning to mailbox store, 643 automatic downloads, 632 automatic management, 634 cached Exchange mode and, 632–34 customized, creating, 640–42 default, 634 defined, 626–27 distribution, 585, 634–40 downloading, 627–28 download options, 628 file compression, 637 file generation, 628 files in ExchangeOAB share, 640 files on PC, 628–30 format evolution, 630–32 generation, 634–40 GUID, 641 invalid entries, 630 local data files, 629 manifest, 636 as organization-level object, 635 outdated, 633 Outlook use, 595 poll interval, 638 public folder, 636 synchronization, 639 update failures, 632 updates, 634 updates, forcing, 638 user information in, 627 V3 format, 630 V4 format, 631 web-based distribution, 637 Online backups full, 374 support, 409 See also Backups Online defragmentation, 362 Online forums, 979 OPATH filters, 158, 159 recipient, 166 specification, 166 syntax, 159–60 OPATH queries construction, 160 as replacements, 166 results, previewing, 165 OpenView, 6, 961–63 console, 962 defined, 961–62 illustrated, 962 SPI, 962 OpenVMS, 198 Organizational units (OUs), 162 Organizations, mixed, 109–12 OSPF (Open Shortest Path First), 431 OSTs, 619–24 defined, 608 file size registry values, 609–10 format, changing, 598 Index 1022 MAPI client use, 619 moving, 593 opening, 620 problems, 623–24 PSTs versus, 620 rebuilding, 622, 624 recovery utility, 621 repair in progress, 624 size, 592 as slave replicas, 622 synchronization, 621–23 Out-Chart command, 281 Outlook, 583–608 2007 version upgrade, 625–26 address caching, 599–600 address lists view, 184 Add Room picker, 766, 767 archiving setup, 618 authentication modes, 591 AutoArchive options, 619 Automatic Picture Download setting, 572 cached Exchange mode, 592, 596–99 clients in cached Exchange mode, 382 conflict resolution, 602–3 connection status, 595 default behavior, 308 defined, 583 drizzle synchronization, 593 email address suggestions, 600 Exchange 5.5 and, 607–8 Exchange relationship, 591–96 free and busy changes, 863–65 Incremental Change Synchronization (ICS), 594 Junk Mail Filter, 567–72 managing distribution groups from, 154–56 multiple connectivity threads, 309 network activity, 601 OAB use, 595 Out of Office changes, 624–25 RPC over HTTP connection support, 596 Search Options, 382 signature editor, 773 smart tags, 775 synchronization settings, 593 Index web services, 585–91 Outlook Anywhere, 645–49 configuration error, 647 defined, 645 enabling, 646–47, 648 Outlook profile configuration, 649 properties, viewing, 647–48 RPC over HTTP Proxy component, 646 support, 646 testing, 297 Outlook Express AD search from, 690 Exchange connection configuration, 686 LDAP access configuration, 688 Outlook Mobile Access (OMA), 695 support, 705 Windows Mobile implementation, 705 Outlook Spy, 684, 978 Outlook Voice Access (OVA), 740, 741, 747–48 calling, 749 inbox, 748 pattern filter, 754 Outlook Web Access (OWA), 4, 650–84 additional mailboxes capability, 654 architecture, 651 attachments, controlling, 677– 80 authentication, 667–70 authentication options, 670 basic authentication, 669 calendar, 654 client functionality options, 672–73 clients, 657 client settings, 684 connections, testing, 295 connections via HTTPS, 17 default mail interval, 677 defined, 650 digest authentication, 669 Direct File Access properties, 678 disabling access to, 607 file handling parameters, 681– 82 forms-based authentication, 667, 669, 670 hidden XML items, 684 illustrated, 16 integrated Windows authentication, 669 international versions, 662–64 language support, 663 legacy data access, 664–66 light version, 658–62 light version advantages, 661 logon screen, 668 mailbox quota information, 660 managing, 666–67 mobile devices, options, 720 mobile devices, wiping, 655 name resolution, 653 names of addresses support, 654 new features, 652–58 notification flag, enabling, 675 notifications, 675–77 OOF settings in, 577 opening mailboxes with, 250 Out of Office Assistant, 655 premium client, disabling, 673 premium version, 656, 658 public folder hierarchies, 684 quota problem flag, 173 regional settings, 662 scheduling in, 661 searches, 654–55 segmentation, 671–75 SharePoint Portal document access, 655 subscriptions, 676 themes, 680–84 troubleshooting, 655 user interface, 652–53 user interface, customizing, 683–84 voice message support, 653 WebReady Document Viewer, 679 Outlook WebView, 650 Out of Office Assistant, 575–76 Index Out of Office (OOF) notifications, 262, 585, 781 configuration, 574 contents, 781 disabling, 575 effective, 781 email etiquette and, 782 generation, reenabling, 577 message format, 576 messages, changing with MFCMAPI, 966–67 message support, 576 organizational data, 574 Outlook 2007 changes, 624–25 response security, 578–79 restricting, 574–79 settings for domains, 579 settings in OWA, 577 suppression types, 578 system-wide settings, 576 Parent disclosures creating, 841–44 exporting details of, 843 making apparent, 846 message view as, 842 PCM (Pulse Code Modulation), 750 Permission groups, 441–42 Permissions administrative, 134 calendar, 865 checking, 400 Exchange-specific, 87–88 groups for, 154–56 mailbox, adding, 249–50 property page, 119 public folder, 400–401 top-level folders, 405–6 working with, 119–20 Personal folder files See PSTs Personal Information Manager (PIM), 686 Per-value replication, 71 PFDavAdmin, 387, 406, 971–73 defined, 971 downloading, 971 running, 972 Phishing confidence level (PCL), 525 1023 Phonetic names, 754–56 PING, 487 Pocket Outlook, 701, 702 sent message storage and, 726 synchronization specification, 701 Pocket PC, 697 GPS device links, 734 mail processing, 725–30 message delivery speed, 729 power management, 731–32 Word documents, 734 Pointers, 321 PointSec, 719 Poison messages, 432, 493–94 checking for, 494 defined, 493 exporting, 494 queue, 493–94 Policies ActiveSync, 706–11, 761 defining, 762 email address, 173–82, 761 managed folder mailbox, 761 UM, 761 POP3, 35 clients, 7, 294–95, 582, 687 configuration files, changing, 693 defined, 582 disabling access to, 607 virtual servers, configuring, 694 Postmarks, 572–74 generation, 573 illustrated, 573 processing, 574 Postmaster addresses, 504–5 PowerGadgets, 280, 281 Power management, 731–32 PowerShell, 10, 39, 197 in batch, 223–24 commands, editing keystrokes, 208 commands, working with, 199– 204 error handling, 264 evolution, 298–99 for Exchange administrators, 297–99 execution policies, 224–26 F7 keyboard command, 208, 209 installing, 200 object support, 196 OPATH filtering syntax, 158 power of, 198–99, 298 provider support, 292 runtime engine, 198 scripts, 26, 216, 217, 298 snap-ins, 280–81 support, 195–96 tab completion, 208–10 uses, 202–4 in Windows management, 299 See also Commands Premium journaling, 808–9 Profile Analyzer, 964 Profiles EMS, 221–23 I/O, 327 MAPI, 584, 586 personal, 223 ProofPoint, 791 Propagation dampening, 68–69 Property sets, 88–90 attributes, 89–90 Exchange Information, 89 Exchange Personal Information, 89–90 Protected groups, 152–54 Protection layers, 523–27 layer 0, 524 layer 1, 524 layer 2, 524–25 layer 3, 525–26 layer 4, 526 layer 5, 526–27 Protocol logging, 473–74 disk space consumption, 474 output, 475 setting, 474 PS command, 201 PSTs, 609–19 administrator control, 616, 836 archiving, 617–19 configuring, 615–16 creating, 611 data transfer to, 848 defined, 608 effective use, 616 file size registry values, 609–10 Index 1024 limitations, 169 mail delivery to, 611–15 message processing, 612 OSTs versus, 620 passwords, 610 properties, changing, 616 pros/cons, 613–15 security problem, 169 selecting as Mail Delivery location, 613 use, disabling, 169 Public folder databases, 321, 365 organization, 321 properties, 396 Public folder replication, 367, 388–92 as black art, 388 disabled, 390 schedule, 391 start, 391 stop ability, 389, 390 storms, 388–92 verification, 391 Public folders, 383–408 adding, to synchronization settings, 622 administration changes, 386– 88 age limit, 366 backwards compatibility and, 385 content, 392 content, migrating, 406–8 content, viewing, 404 customer guidance, 386 data, 383 database properties, 392 defined, 383 deleted, 366 deleting, 401–2 Exchange 2003, accessing, 666 Exchange 2003 improvements, 386–87 Exchange 2007 and, 384–86 as “favorite,” 621 hiding, 400 hierarchy, 396, 684 limits, setting, 402–3 mail-enabling, 399 managing, 392–405 Index managing, on remote server, 403–4 nonsystem, 398 OAB, 636 permissions, 400–401 phase-out, proliferation management, 384 referrals, 406 sample management scripts, 394 sizes, viewing, 393 “standard,” 384 statistics, 404–5 system, 398 top-level, 396 top-level, permissions, 405–6 types, 398 viewing, 399 Public Folders Address List, 187 Quarantines, 549 Queries CCR, 914 driving email address policies, 178–82 LDAP, 166 NSPI, 635 OPATH, 160, 165, 166 parameters, setting, 164 results, previewing, 165 sorting, for email address policy, 182 Query-based groups, 141, 158 Quest Software, Queues, 485–94 finding messages in, 489 information, 485–86 local, 485 poison, 493–94 remote, 485 smart host, 487 submission, 486 as transient objects, 488 types, 485 Unreachable, 491–93 Queue Viewer, 432, 488–91 defined, 488, 936 filter support, 488 illustrated, 489 Quota messages, 504 Quotation marks, 215 RAID (Redundant Array of Inexpensive Disks), 879–80 RAID0+1, 879, 880 RAID1, 879 RAID5, 341–42, 879, 880 RAM, 313, 315 Real-time block lists (RBLs), 536 Receive connectors, 440–47 creating, 443–44, 449 default, 441, 515 default, updating, 443 illustrated, 440 properties, 440 properties, viewing, 441 updating, 443, 446 usage types, 444 See also Send connectors Recipient Administrator role, 90 Recipient Filter agent, 559–60 Recipient filters, 181, 559–60 editing, 261 setting up, 559 Recipients EMC treatment, 275 management, 128–33 management console, 129–30 types, 132–33 Recipient Update Service (RUS), 125, 130–32 changing/removing, 131 function, 130 Record Information Storage System (RISS), 835 Recovery Storage Group (RSG), 120, 328 defined, 939 merge options, 940 options, 939–40 working with, 941 Referrals, 406 REGEDIT utility, 584, 630 Registry keys, 980–81 Release to Web (RTW) strategy, 933–35 Remote queues, 485 Remote servers public folder management on, 403–4 Index 1025 working with, 290 See also Servers Remove-ActiveSyncDevice command, 712 Remove-AddressList command, 642 Remove-AdPermission command, 120, 204 RemoveDistributionGroupMemb er command, 256 RemoveExchangeAdministrator command, 266 Remove-IPBlockListEntry command, 537 Remove-Mailbox command, 240–41 Remove-MailboxPermission command, 251 Remove-MailContact command, 253 RemoveManagedContentSetting s command, 823 Remove-ManagedFolder command, 825 RemoveManagedFolderMailboxP olicy command, 829 Remove-Message command, 490–91 RemovePublicFolderAdministr ativePermission command, 401 Remove-PublicFolder command, 401 RemovePublicFolderPermissio n command, 400 Remove-StorageGroup command, 330 Replay manager, 898 Replication, 35 Active Directory, 50–71 asynchronous, 67 attribute-level, 51, 143 basics, 51–53 changes in Windows 2003, 70– 71 characteristics, 67 Exchange Recipient configuration data, 50 Administrator, 126 “forced,” 64 Exchange Server Administrator, free and busy data, 856 126 FRS, 71 Exchange View-Only host, 885 Administrator, 126 intersite, 65–68 out-of-the-box, 124 intrasite, 65–68 services and, 32 linked value (LVR), 143, 144 Room mailboxes, 762–70 load, reducing, 145 converting mailboxes to, 770 monitor and control, 52 creating, 231–32, 763–64 naming contexts (NC) and, 55– defined, 132 58 icon, 763 occurrence, 53–55 listing, 764 per-value, 71 properties, adding, 765 public folder, 367, 388–92 properties, managing, 765–70 SMTP, 67 user perspective, 763 storage, 885 See also Mailboxes synchronous, 67 Root domain, 48 unnecessary, elimination, 69 Routing, 464–76 urgent, 64–65 closest proximity, 467, 469–70 USNs and, 60–64 connector cost, 467, 469 REPLMON utility, 77 costs, 471–72 Reports diagram, 465 delivery, 262 dynamic, 459 evolution of, 429–30 Get-MailboxStatistics hub sites, 470–71 command, 281 most specific connector, 467– journal, 812 68 Move Mailbox XML, 139 path resolution, 467 nondelivery (NDRs), 496 paths, 437 Reserved logs, 338 SMTP messages, 451 Restores, 415 topology, 432, 437, 467 Restore-StorageGroupCopy Routing group connector, 111, command, 902, 905 436 Restoring databases, 422–26 Routing groups, 406 database selection, 422–23 Exchange 2003, differential restores, 425 decommissioning, 458 incremental restores, 425 hidden, 433–35 parameters, 423 hub routing sites and, 471 steps, 423–25 special, 454 ResumePublicFolderReplicati Routing logs, 483–85 content, 485 on command, 405 sections, 483–84 Resume-StorageGroupCopy understanding, 484 command, 901 Routing table calculation, 483 RIM, 694 RPCs RoadSync, 695 compression, 601 Roles, 28–36 hanging, 592 Exchange Organization over HTTP connection, 596, Administrator, 125–26 649 Index 1026 over NetBIOS connection, 591 over TCP/IP connection, 591 pop-ups, 881–82 RSA Authentication Agent, 713 RSA Security, 713 Rule-based processing, 847 Safelists, 547 aggregation, 553–56 anti-spam checking and, 556 availability, 554 data, 555 hashing, 555, 556 populating, 553, 554 synchronizing, 553 Safe Senders list, 571 SCANPST, 623, 624 Schemas, 80–90 attribute verification, 84 change arbitration, 82 changing, 81, 82–84 defined, 80 extending, 80 updating to allow ANR, 86–87 updating with installation, 80– 82 Scope EMS and, 221 setting, 220 Scripts, 26, 228 accumulation, 298 calling, 216 creating, 231 debugging, 217 loops, 242 as programs, 298 public folder management, 394 Search, 35 Search Indexer, 35 SEC 17-4A, 789 SecurID, 713 Security attachments, 677 dynamic distribution groups, 168 Edge server, 518 PSTs, 169 universal groups, 133 Security Configuration Wizard (SCW), 26, 507 Index Segmentation defined, 671 Outlook Web Access (OWA), 671–75 Select-Object command, 212 Self-maintaining groups, 168 Send connectors, 447–53 address space support, 450 configuration, 449 creation, 449 default, 447 properties, 447–48 properties, viewing, 452–53 shell command to create, 452 source servers for, 450 usage, 450 See also Receive connectors Sender Filter agent, 537–39, 540 Sender filtering, 537–39 Sender ID agent, 540–47 adoption, 544 configuration options, 546 configuring settings for, 545 defined, 540 domain support, 543 _ep subdomain, 543 implementation, 541–42 message validation process, 543 problem addressed by, 541 running, 546–47 selecting, 546 SMTP servers and, 544 status, 547 valid PRA determination, 543– 44 Sender Policy Framework (SPF), 540 Sender Reputation agent, 556–59 Sender Reputation Level (SRL) defined, 556–57 Microsoft list, 557 threshold, 557 Serial Advanced Technology Attachment (SATA), 878, 879 Serial Attached SCSI (SAS), 878, 879 Server-based indexing, 375 ServerLegacyDN property, 283–84 ServerName property, 283 Server refresh, 19 Servers 64-bit hardware, 871 bastion, 522 buying, for Exchange 2007, 870–75 CCR, 914 Client Access, 587 configuring, 872 consolidation, 20 Edge, 30–31, 32, 507–67 full crawl of, 378 Global Catalog, 20, 21, 51, 75– 76 hardware guidelines, 870 hub transport, 436, 437 IMAP, 689–94 information, getting, 210–13 legacy, 457 mailbox, 436, 472 memory usage, 872 naming conventions, 192–94 network load support, 872 non-Exchange 2007, 290–92 properties, 119 remote, 290, 403–4 Server-side filters, 267–70 commands, 268 execution speed, 267–68 See also Filters Server Stress and Performance (ESP), 964 Service Connection Point (SCP), 587, 588 Service Host, 35 Services, 32–36 list of, 33–36 relying on ADAccess, 74 roles and, 32 See also specific services Session cookies, 668 Session state manager, 198 Set-AddressList command, 642 Set-AdSite command, 470 SetAttachmentFilterListC onfig command, 562 Set-CasMailbox command, 244–45, 603 in ActiveSync policies, 708 defined, 251 Index 1027 MAPIBlockOutlookNonCa chedMode parameter, 604– MAPIBlockOutlookRPCH TTP parameter, 604 MAPIBlockOutlookVersions parameter, 604, 605 when to use, 252 Set-ClientAccessServer command, 286 Set-ContentFilterConfig command, 549 Set-DistributionGroup command, 255, 263 Set-EmailAddressPolicy command, 179–80 Set-EventLogLevel command, 367 Set-ExecutionPolicy command, 225 Set-Group command, 141, 255 Set-IMAPSettings command, 691 Set-JournalRule command, 811 SetMailboxCalendarSettin gs command, 768–69, 770 AddOrganizerToSubject property, 769 AllowConflicts property, 768 BookInPolicy property, 769 DeleteNonCalendarItems property, 768 MaximumDurationMinutes property, 769 RemoveOldMeetingMessages property, 768 ScheduleOnlyDuringWork Hours property, 768 Set-Mailbox command, 204, 234, 244, 251 Get-User command combination, 271 -OfflineAddressBook parameter, 645 in OOF suppression, 576 SCLJunkThreshold property, 553 Set-MailboxDatabase command, 330, 354 Set-MailboxServer command, 286, 830–31 in logging managed folder activity, 832 in mailbox server configuration, 472 Set-MailContact command, 253 Set-OABVirtualDirectory command, 638 Set-OrganizationConfig command, 505 Set-OutlookAnywhere command, 647 Set-OwaVirtualDirectory command, 667, 673 attachment access control, 680 default interval, 677 OWA segmentation parameters, 674–75 Set-POPSettings command, 693 Set-PublicFolder command, 403 Set-PublicFolderDatabase command, 330, 365, 403 Set-ReceiveConnector command, 446–47 Set-RemoteDomain command, 577, 579 Set-ResourceConfig command, 766 Set-SendConnector command, 469 Set-SenderFilterConfig command, 539 Set-SenderIDConfig command, 546 Set-SenderReputationConfig command, 558 Set-StorageGroup command, 349 Set-SystemMessage command, 501, 502 Set-TransportConfig command, 477–78, 482, 923 Set-TransportRule command, 804, 808 Set-TransportServer command, 286, 504–6 Set-UmMailbox command, 252, 744 Set-UmMailboxPIN command, 745 Set-UMServer command, 286, 744–45 Set-User command, 251, 766 Shared mailboxes creating, 231–32 defined, 133 See also Mailboxes SharePoint, 386 lists, synchronizing, 608 moving to, 407 Portal Server, 388, 680 Server, 386 sites, 680 Short Message Service (SMS), 694 gateway, 700 messages, 699, 730 Shutdowns, clean, 331 Single Copy Cluster (SCC), 884, 920 SIP communications, 749–52 INVITE, 750 Site links costs, 471–72 schedule, 68 Small Form Factor (SFF), 878 SmartFilter feature, 704 Smart host queues, 487 SmartPhone, 696, 724, 778 SmartScreen, 548 Smart tags, 775 S/MIME, 655, 656 SMTP, 2, 13, 429–30 commands, 226 connectors, 468, 492 as de facto standard, 460 as default transport protocol, 432 extended, 446 extensions (ESMTP), external, 446 folder, 756 message routing, 451 Index 1028 message transfer, 955 pickup directory, 228 replication, 67 routing engine, 17 servers, 226, 544 stack, 24 support, 430 transport engine, 957 SMTP addresses, 168, 177 for new mailboxes, 233 patterns, 188 user accounts with, 234 Soft recoveries, 422 Spam in circulation, 521 client-side filters, 522 client-side suppression, 567–79 defense in depth, 522–23 fighting, 518–22 reporting to Microsoft, 527 Spam confidence level (SCL), 525 per-user processing, 552–53 ratings, 557 support, 556 thresholds, 549, 550 Special mailboxes, 756–59 Exchange 2007 approach, 758– 59 SMTP, 756–57 System, 757, 758–59 System Attendant, 757 See also Mailboxes Speech grammars, 752–54 building, 753–54 creation, 753 defined, 752 SQL 2005, 306 Standby continuous replication (SCR), 924 StartManagedFolderAssistan t command, 831 Statistics mailbox, 279 public folder, 404–5 user, display of, 275 STM file, 319 Storage costs, 317–18 direct-attached, 894, 906 low-cost, 343–44 Index single-instance model, 367 transport, 461–63 transport rule, 803–4 vendors, 885 Storage Area Networks (SANs), deployments, 307, 876 expense, 876 exploitation, 19 performance on, 876 Storage calculator, 933–34 Storage controller caches, 313 Storage groups, 310, 323–31 after creation, 328 approaches, 325 backups and, 416–21 calculation, 325–26 creating, 327–29 default, 349, 395 defined, 323 deployment considerations, 324–25 enabling LCR for, 894 in Exchange 2003, 315 in Exchange 2007, 315 location, 327 mailbox sizes and, 326 multiple database allocation to, 323 position, 328 root directory, 329 support, 323, 326 transaction logs, 332 working with, 329–31 Store, 34, 301–427 background maintenance control, 361 background maintenance tasks, 356 Blocked Senders list check, 572 buffer manager, 312 circular logging, 335–37 cleanup process, 357 database check, 331 defined, 301 ESE and, 304–5 event notifications list, 362 Exchange 2007 differences, 306–18 header information, 321 management tasks, 284 overview, 301–6 page size, 313 permissions, 47 pointer management, 321 replaying logs, 899 restore operations, 422–26 single-instance storage model, 367 transactions replay, 340 Streaming backups, 426 Submission queue, 486 Subscriptions, 676 Suspend-Message command, 490 SuspendPublicFolderReplicati on command, 405 Suspend-StorageGroupCopy command, 901 Sybari, 528 Synchronization debugging, 721–23 drizzle, 593 Edge servers, 511–17 folder selection for, 726 logs, 722 OAB, 639 OSTs, 621–23 Outlook settings, 593 safelist, 547 Windows Mobile, 704 Sync Issues folder, 603 System Attendant, 35 log removal, 950 mailbox, 757 restarting, for new polling interval, 855 System Center Capacity Planner (SCCP), 932–33 concept, 932 defined, 932 System failure categories, 413–14 System mailboxes, 757, 758–59 System messages, 501–3 customized, example, 503 customizing, 501–2 viewing, 502 SystemX.xyz.com, 450 Tab completion, 208 Tables, 320–22 Index 1029 attachments, 320 folders, 320 interaction, 322 mailbox, 320 message, 320 message/folder, 320 vector, 69–70 Tarpitting, 560 TechEd, 979–80 TechNet, 979 Technology Adoption Program (TAP), 43 TELNET, 487 Temporary log files, 337 Test-ExchangeSearch command, 297 Test-IMAPConnectivity command, 294–95 Testing client connections, 294–95 content indexing, 297, 381 Exchange 2007, 292–97 Exchange Unified Messaging, 297 I/O performance, 317 mail flow, 295–96 MAPI connections, 294 Outlook Anywhere, 297 OWA connections, 295 system health, 293–94 Test-IPAllowListProvider command, 297 Test-MailFlow command, 295– 96 Test-MapiConnectivity command, 294 TestOutlookAnywhereConnec tivity command, 297 Test-OutlookWebServices command, 296–97 Test-OWA-Connectivity command, 295 Test-PopConnectivity command, 294–95 Test-SenderID command, 297 Test-SystemHealth command, 293–94 defined, 293 illustrated results, 293–94 Test-UMConnectivity command, 297 Themes default, 682–83 Outlook Web Access (OWA), 680–84 Third-party products, Timestamps, 62 backups, 421 last logon, 71 Tombstone maintenance, 365 Toolbox, 103, 374, 935–45 contents, 935–36 Database Recovery Management, 935, 937–42 Database Troubleshooter, 942– 43 defined, 935 ExBPA, 935 illustrated, 935 Mail Flow Troubleshooter, 943–45 message tracking logs, 945–59 Performance Monitor, 936 Performance Troubleshooter, 936 Queue Viewer, 488–91, 936 Top-level folder hierarchies (TLHs), 384 Top-level public folders, 396, 405– TotalItemSize property, 282 Transaction logs, 331–45 after CCR transition, 917 checksum, 342–43 circular logging, 335–37 creating, 337–38 data, 339 directories, 328 disk space, checking for, 938 ESE and, 332 file names, 333 illustrated, 334 I/O, 341 location, 327 mixed, 348 naming prefix, 334, 335 protecting, 341–42 replay time, 325 reserved, 338 sets, 324 Transport, 36 Transport architecture, 435–64 message flow, 435 receive connectors, 440–47 send connectors, 447–53 Transport configuration, 476–85 file, 481–83 properties, 477–78 Transport dumpster, 921–23 configuration settings, 922–23 defined, 921 MaxDumpsterSizePerStorag eGroup, 922–23 MaxDumpsterTime, 923 message capture, 922 queue, 921 Transport engine advantages, 432–33 “poison” messages and, 432 SMTP, 957 Transporter agents, 505–6 Transport Log Search, 36 Transport queue files, 463 Transport rules, 792–93 actions, adding, 806 actions, checking, 807 to add disclaimer text, 794–95 AD properties, 804 application default, 795 classification intelligence with, 844–47 complicated, 797–800 creating, 792–93 on Edge server, 792 editing, 794 enforcing message classifications, 845 for ethical firewall, 800–803 execution, 793 functionality, 788 groups with, 797 on hub transport server, 792 illustrated, 793 intention, 788 loading groups for, 799 managed folders combination, 817 manipulating, with shell, 804–8 for message refiling, 798 as MRM supplement, 817 Index 1030 Index number limit, 803 in selected message capture, 795–97 storage, 803–4 Transport storage, 461–63 Troubling Assistant, 952–56 Truncate deletor, 897–98 Two-phase deletes, 352 defined, 491 reason for messages in, 491–92 See also Queues Update-AddressList command, 642 Unified Communications (UC), 735–37 advantages, 736–37 challenges, 737 defined, 735 demos, 737 UM and, 739 Unified Messaging server, 31 AD use, 32 as building block, 739 functions, 740–41 performance, 751 Unified Messaging (UM), 36, 585, 737–56 client access to voicemail, 741– 45 cross-forest, 756 deployments, 746, 751–52 deployment/support cost, 737 integration, 738 managing with PowerShell commands, 743–45 Microsoft interest in, 738 phonetic names, 754–56 policies, 761 speech grammars, 752–54 UC and, 739 use scenarios, 739 Unique serial numbers (USNs), 52–53 incremented, 64 originating, 63, 64 replication and, 60–64 server, 60 Universal groups, 140, 141 availability, 140 distribution, 133 mail-enabled, 142 security, 133 See also Groups Unreachable queue, 491–93 Update-StorageGroupCopy UpdateFileDistributionServi ce command, 639 Update-OfflineAddressBook command, 638 command, 896, 902 Up-to-date vector table, 69–70 Urgent replication, 64–65 User-defined variables, 214–17 User details templates, 784–87 User mailboxes, 132 Users authenticated, limiting groups to, 153 better email use, 771–82 clients and, 759 default options acceptance, 776 managing, 761–866 moving, 133–40 naming conventions, 188–92 returning list, 219–20 statistics display, 275 updating, 272 User tables, 61, 62, 63 Variables, 214–17 common, 214–17 decimal, 216 $ExBin, 214 $ExInstall, 214 $ExScripts, 214 global, 215 integer, 216 string, 215 user-defined, 214–17 VAXmail, 581 Vector tables, 69–70 high-watermark, 69 up-to-date, 69–70 Version numbers, 40–41 View-Only Administrator permissions, 491 Virtual Hard Disk (VHD), 426 Virtualization, 925–27 Virtualized servers, 79 Virtual memory, 311 consumption, 311 management problems, 883 Virus Scanning API (VSAPI), 437, 730 Visual effects EMC, 116–18 illustrated, 118 VLV (Virtual List View), 22 VMware, 926 Voicemail, 741–47 attached, 747 client access, 741–45 dealing with, 745–47 message display, 742 notes, 745 pure, 748–49 Voice synthesis, 747–48 Volume Licensing Program, 37 Volume ShadowCopy Services (VSS), 426 WBXML compression, 705 Web.config file, 723 WebDAV, 10, 14, 650, 658, 720 WebReady Document Viewer, 679 Where-Object command, 279, 282 Windows 32-bit, 311 64-bit, 312 Backup Wizard, 417 Desktop Search, 375, 382, 383 Event Tracing (ETW) subsystem, 968–69 kernel memory, 311 Media Audio See WMA Remote Desktop Connection, 117 SharePoint Services (WSS), 679 Support Tools, 93 Team Services, 408 Volume Shadow Copy Services, 410, 426 Windows Management Instrumentation (WMI), 195 CDOEXM and, 207 objects, 196 Index Windows Mobile, 699 attendees tracking information, 703 email, 703 Exchange 2007 and, 702–23 hyperlink access support, 703 messaging, 699 OMA implementation, 705 out-of-office responses, 703 reporting, 706 search operations, 703 security certificate support, 703 SmartFilter feature, 704 SMS message storage, 730 synchronization, 704 task management, 703 version 6.0, 702–23 1031 Windows Mobile devices, 696, 724 BlackBerry comparison, 723– 35 features, 702 input flexibility, 732–35 Live Communications Server support, 733 mail processing, 725–30 messaging options, 730–31 MSN Messenger support, 733 power management, 731–32 Windows Media Player, 733– 34 WinZIP, 777 Wiping mobile devices, 655, 719– 21 WMA attachments, 742, 746 format, 750 support, 750 “Wolfpack” technology, 883 Workstations, running EMC on, 112–13 X.400 protocol, 429, 474–75 X-headers, 811 XML files Edge subscription, 153, 512 hidden, 684 importing, with rule collection, 563 Index This page intentionally left blank .. .Microsoft® Exchange Server 2007: Tony Redmond’s Guide to Successful Implementation This page intentionally left blank Microsoft® Exchange Server 2007: Tony Redmond’s Guide to Successful Implementation. .. the Exchange RPC protocol to wrap around MAPI and Exchange 2007 continues to use Exchange RPCs (often called MAPI RPCs or often just MAPI) to connect Outlook clients to servers There’s also server- side... upgrade an Exchange 2003 server to Exchange 2007 server, so you Chapter 1.3 Preparing for Exchange 2007 20 have to use the move mailbox function to get user data across to the new servers With