Contents Overview 1 Creating Recipient Objects 2 Configuring Recipient Objects 8 Managing Recipient Objects 15 Making Bulk Changes to the Directory 20 Configuring Policies 29 Lab A: Managing Exchange 2000 Recipient Objects 34 Lab B: Creating a Recipient Policy 39 Lab C: Creating and Applying a Mailbox Store Policy 43 Review 49 Module 5: Creating and Managing Recipient Objects BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. If, however, your only means of access is electronic, permission to print one copy is hereby granted. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.  2000 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, BackOffice, Jscript, NetMeeting, Outlook, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Other product and company names mentioned herein may be the trademarks of their respective owners. Program Manager: Steve Thues Product Manager: Megan Camp Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam (NIIT (USA) Inc), Samantha Smith, Alan Smithee Instructional Software Design Engineers: Scott Serna Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd), Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC) Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass, Jeff Wilkes Graphic Artist: Kimberly Jackson (Independent Contractor) Editing Manager: Lynette Skinner Editor: Kelly Baker Production Manager: Miracle Davis Build Manager: Julie Challenger Production Support: Marlene Lambert (Online Training Solutions, Inc) Test Manager: Eric Myers Courseware Testing: Robertson Lee (Volt) Creative Director, Media/Sim Services: David Mahlmann Web Development Lead: Lisa Pease CD Build Specialist: Julie Challenger Localization Manager: Rick Terek Operations Coordinator: John Williams Manufacturing Support: Laura King; Kathy Hershey Lead Product Manager, Release Management: Bo Galford Lead Product Manager, Messaging: Dave Phillips Group Manager, Courseware Infrastructure: David Bramble Group Product Manager, Content Development: Dean Murray General Manager: Robert Stewart Module 5: Creating and Managing Recipient Objects iii BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Instructor Notes This module provides students with the information and experience needed to create, configure, and manage recipient objects. It covers information about how to modify the Active Directory ™ directory service objects in Microsoft ® Windows ® 2000 so that they can use Exchange 2000. After completing this module, students will be able to: ! Create recipient objects, including mailbox-enabled users, and mail-enabled users, contacts, and groups. ! Configure users, groups, and contacts. ! Manage recipient objects by creating additional e-mail addresses, by applying rights and permissions, and by moving mailboxes between databases or servers. ! Make bulk changes to the directory by importing and exporting Active Directory information. ! Configure recipient policies and mailbox store policies. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the following materials: ! Microsoft PowerPoint ® file 1572A_05.ppt. Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module. ! Complete the lab. Presentation: 60 Minutes Lab: 45 Minutes iv Module 5: Creating and Managing Recipient Objects BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module Strategy Use the following strategy to present this module: ! Creating Recipient Objects This topic lists the various types of recipients. Describe each recipient type and its capabilities. Explain the difference between mailbox-enabling and mail-enabling. Explain how to create a mailbox for a user. Explain how to create a mail-enabled user, contact, or group. ! Configuring Recipient Objects This topic covers information on how to configure a user’s mailbox. Explain the various configuration options available. Demonstrate how to create a mail-enabled contact and a mail-enabled group. ! Managing Recipient Objects This topic covers information on enabling a recipient to receive e-mail sent to more than one e-mail address in the same mailbox. Explain how to restrict access to recipient objects. Explain how to move a mailbox from one Exchange server to another. ! Making Bulk Changes to the Directory This topic covers information on how to import and export Active Directory information and how to make changes to Active Directory objects. Explain how to create input files for the Lightweight Directory Access Protocol ( LDAP), Data Interchange Format Directory Exchange (LDIFDE) and the Comma Separated Value Directory Exchange (CSVDE) utilities and how to execute these utilities. ! Configuring Policies This topic covers information on how to create and configure recipient policies. Explain how to create LDAP queries . Describe the mailbox store settings that you can configure by creating mailbox store policies. Module 5: Creating and Managing Recipient Objects v BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Customization Information This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs. This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware. The labs in this module are also dependent on the classroom configuration that is specified in the Customization Information section at the end of the Classroom Setup Guide for course 1572A, Implementing and Managing Microsoft Exchange 2000. Lab Setup The following list describes the setup requirements for the labs in this module. Setup Requirement 1 The labs in this module require Exchange 2000 and a custom MMC. To prepare student computers to meet this requirement, perform one of the following actions: ! Complete the labs for Module 2, “Installing Microsoft Exchange 2000,” in course 1572A, Implementing and Managing Microsoft Exchange 2000. ! Install Exchange 2000 at D:\Program Files\Exchsrvr on each server into an organization named Northwind Traders. Components installed are Microsoft Exchange Messaging and Collaboration Services, Microsoft Exchange System Management Tools, and Microsoft Exchange Instant Messaging Service. Have the students create a custom MMC in the C:\Documents and Settings\All Users\Desktop that is saved as your_firstname Console. The MMC contains the Active Directory Users and Computers snap-in and the Exchange System snap-in. Setup Requirement 2 The labs in this module require a custom organizational unit, a user account for each student, a mailbox for each student, an Outlook profile, and for the Domain Admins group to be delegated full control of the organization. To prepare student computers to meet this requirement, perform one of the following actions:: ! Complete the labs for Module 3, “Administering Microsoft Exchange 2000,” in course 1572A, Implementing and Managing Microsoft Exchange 2000. ! Create an organizational unit in Active Directory that is named your_servernameOU for each server in the classroom. Create a user account in each server’s OU for each student. The account is a member of the Domain Admins group and has a mailbox on the student’s Exchange server. Create an Outlook profile for each student on their own server that opens their mailbox. Delegate the full administrator role on the Northwind Traders organization. Important vi Module 5: Creating and Managing Recipient Objects BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Lab Results Performing the labs in this module introduces the following configuration changes: ! A user is created named Assistant your_servername that has send on behalf of permission on the your_username mailbox. ! A contact is created that has an SMTP address and a telephone number. ! A recipient policy is created that generates a secondary SMTP address for contacts that have the city attribute set to your_servername. Module 5: Creating and Managing Recipient Objects 1 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Overview ! Creating Recipient Objects ! Configuring Recipient Objects ! Managing Recipient Objects ! Making Bulk Changes to the Directory ! Configuring Policies Microsoft ® Exchange 2000 recipients include Exchange users, contacts, and groups. You can administer Exchange 2000 recipients through the Active Directory ™ directory service by using Active Directory Users and Computers. In addition, there are utilities that you can use to make direct changes to Active Directory by using scripts. After completing this module, you will be able to: ! Create recipient objects, including mailbox-enabled users, and mail-enabled users, contacts, and groups. ! Configure users, groups, and contacts. ! Manage recipient objects by creating additional e-mail addresses, by applying rights and permissions, and by moving mailboxes between databases or servers. ! Make bulk changes to the directory by importing and exporting Active Directory information. ! Configure recipient policies and mailbox store policies. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn about creating and managing recipient objects. 2 Module 5: Creating and Managing Recipient Objects BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY # ## # Creating Recipient Objects ! Types of Recipients ! Exchange Tasks Wizard ! Creating Mailboxes ! Establishing E-mail Addresses When you create a user account in Active Directory, you can also grant the user access to network resources. However, for a user to be able to send or receive e- mail, you must make the user a recipient by mailbox-enabling or mail-enabling them. A contact or group appears in the address list only if the contact or group is mail-enabled. Mailbox-enabled or mail-enabled objects are also called recipient objects. Topic Objective To introduce this topic. Lead-in You must create recipient objects for users, contacts, and groups to enable them to send or receive mail. Module 5: Creating and Managing Recipient Objects 3 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Types of Recipients $E-mail Addresses Created $Shown in Address Lists $Can Be a Recipient $E-mail Addresses Created $Shown in Address Lists $Can Be a Recipient User Contact Group $E-mail Addresses Created $Shown in Address Lists $Can Be a Recipient $E-mail Addresses Created $Shown in Address Lists $Can Be a Recipient $Can Receive and Store Messages Mailbox-Enabled Mailbox Mailbox - - Enabled Enabled Mail-Enabled Mail Mail - - Enabled Enabled Mail-Enabled Mail Mail - - Enabled Enabled Mail-Enabled Mail Mail - - Enabled Enabled There are several types of recipients in Exchange 2000. A recipient may or may not have an Exchange 2000 mailbox. The recipients include user, contact, and group. User You can enable a user account created in Active Directory to send or receive mail by mailbox-enabling the user or mail-enabling the user. ! Mailbox-enabled user. A mailbox-enabled user has an Exchange 2000 mailbox and an e-mail address. As a result, a mailbox-enabled user can send and receive e-mail messages. For example, a corporate employee would be a mailbox-enabled user. ! Mail-enabled user. A mail-enabled user has a Windows 2000 authentication account and an external e-mail address associated with it, but no Exchange mailbox. A mail-enabled user is listed in the address list. This enables other users to easily locate and send mail to a user even if the user does not have a mailbox in the Exchange 2000 organization. For example, you may create a mail-enabled user for onsite contract employees requiring access to the network, but who want to continue receiving their e-mail through their Internet service provider (ISP). Contact A mail-enabled contact is a user that has neither a Windows 2000 authentication account nor an Exchange mailbox in the associated Exchange organization. Mail-enabled contacts are visible in the directory but receive their mail from a foreign system. Mail-enabled contacts make it easy for internal users to send messages to them because a user can address a mail to a contact simply by selecting the contact from the appropriate address list. For example, you can create a mail-enabled contact for an offsite employee who does not need to access your network, but whose information you would like to include in Active Directory. Topic Objective To list and describe the various types of recipients. Lead-in Various types of accounts exist in Windows 2000, each with differing access to Exchange 2000. 4 Module 5: Creating and Managing Recipient Objects BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Group A mail-enabled group can be either a distribution group or a security group. Once a group is mail-enabled, it will appear in address lists and can receive messages. These messages will be sent to the members of the group that have an e-mail address. [...]... PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 15 # Managing Recipient Objects Topic Objective To introduce this topic Lead-in Managing recipient objects involves managing e-mail addresses, managing rights and permissions, and moving mailboxes ! Managing Recipient E-mail Addresses ! Managing Rights and Permissions ! Moving Mailboxes A recipient may have multiple e-mail addresses, and multiple... PREPARATION PURPOSES ONLY 30 Module 5: Creating and Managing Recipient Objects Configuring Recipient Policies Topic Objective To configure recipient policies Lead-in You can choose the recipients for whom a recipient policy must be applied by using filter rules, carrying out a custom search, or manually defining the search criteria You can creating You can creating recipient policies by: recipient policies by:... 16 Module 5: Creating and Managing Recipient Objects Managing Recipient E-mail Addresses Topic Objective To create additional e-mail addresses for recipients Lead-in A recipient object may have primary and secondary email addresses To: SusanF@nwtraders.msft Or To: Susan.fine@contoso.msft Inbound Inbound Outbound Outbound Exchange 2000 Exchange 2000 From: SusanF@nwtraders.msft When you create a recipient. .. CERTIFIED TRAINER PREPARATION PURPOSES ONLY 20 Module 5: Creating and Managing Recipient Objects # Making Bulk Changes to the Directory Topic Objective To introduce this topic Lead-in You can use script files if you need to make a large number of changes to user objects ! Import Utilities and File Formats ! LDIFDE and CSVDE File Formats ! LDIFDE and CSVDE Command Line Parameters ! Troubleshooting Tips... the LDIFDE and CSVDE file formats are not case sensitive For more information on using the LDIFDE and CSVDE see the Windows 2000 resource kit, and RFC 2849 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 26 Module 5: Creating and Managing Recipient Objects LDIFDE and CSVDE Command Line Parameters Topic Objective To make bulk changes to Active Directory using Ldifde.exe Category... Active Directory objects: • * • ( • ) • \ • = • ASCII Null BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 29 # Configuring Policies Topic Objective To introduce this topic Lead-in Creating policies helps you simplify administration and at the same time ensure that certain rules are applied automatically ! Configuring Recipient Policies... sent by the recipient object Secondary Address A recipient object can also have additional addresses of the same address type These are known as secondary addresses Secondary addresses are additional email addresses that can be used for sending messages to the recipient BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 17 Managing. .. created mailNickname This attribute specifies the alias of the recipient proxyAddresses This attribute specifies the e-mail addresses to be added BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 23 LDIFDE and CSVDE File Formats Topic Objective To describe the LDIFDE and CSVDE file formats DN: CN=Suzan Fine,OU=Marketing,DC=nwTraders1,DC=msft... TRAINER PREPARATION PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 25 CSVDE File Format The CSVDE utility can only be used to add objects to Active Directory You cannot modify or delete objects using the CSVDE utility Therefore, there is no changeType attribute in CSVDE All other attributes are identical to the LDIFDE format Note Attribute names in the LDIFDE and CSVDE file formats are not... appear in the Properties dialog box of the recipient object You can configure the recipient by selecting the various configuration options available in these tabs For example, you can specify the outgoing and incoming message size limits for a user BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 5: Creating and Managing Recipient Objects 9 Mailbox Configuration Topic Objective . topics and objectives. Lead-in In this module, you will learn about creating and managing recipient objects. 2 Module 5: Creating and Managing Recipient Objects. your_servername. Module 5: Creating and Managing Recipient Objects 1 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Overview ! Creating Recipient