Tài liệu PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION docx

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Tài liệu PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION docx

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PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION Reduce cost and complexity Improve time to market Focus on the core business The provider that can attract and retain customers, bundle attractive new services and decrease overall costs will suc- ceed where others fail. The right network infrastructure is critical to any success. Utilizing the best resources to help manage network deployment and optimization efforts will greatly improve the outcome of these projects. Finding a highly reliable sin- gle-source provider of pro- gram and project manage- ment services – a resource that knows telecommunications net- works, regardless of equipment, platform or service – will have a direct effect on a carrier’s bottom line. ADC’s program and project management expertise helps our customers: • Reduce overall program and project implementation costs • Incorporate multivendor, multitechnology equipment easily and efficiently into their networks • Reduce complexity • Ease communication processes and handoffs • Dramatically increase the overall success of a project or program • Focus on their core business At ADC, we’ve worked on more than 200,000 projects and programs, ranging from single-site projects to large- scale multiple site programs. Our proven methodology, processes and tools ensure successful management of key project areas, including scope, quality, schedule and cost. And, our project managers are trained in the methodolo- gies and practices of the Project Management Institute. PMI is an international organization that’s respected as the de facto standard for project management training. ADC offers a spectrum of program and project manage- ment services. At one end, we provide these service in support of other ADC Professional Services, such as instal- lation, commissioning, integration and decommissioning. At the other end of the spectrum, ADC project managers work on behalf of our customers for large projects that involve multiple vendors and multicity rollouts. Through our program and project management services, ADC provides: • Single-source management of multivendor and program-level initiatives • Proven methodology, processes and tools • Complete management of the tactical aspects of the project or program • A single point of contact for internal and external project-related communication • A true understanding of your business and your requirements, and the proven ability to implement a comprehensive, cohesive and tailored solution ADC uses an industry-proven phased process that includes planning, implementation and closure procedures. PLANNING ADC’s planning procedures include a thorough discovery and analysis leading to a detailed scope of work. In addition, we develop and define plans for: • Project schedules and critical paths • Communications • Quality management • Material procurement • Change management • Risk identification • Vendor managementProject budgets and cost controls TODAY, THE KEY DRIVERS IN TELECOMMUNICATIONS ARE IMPROVING CUSTOMER LOYALTY AND REVENUE GROWTH WHILE REDUCING COSTS. IMPLEMENTATION When it comes time to execute the plan, ADC project managers serve as the primary interface for all functions that contribute to planning and imple- mentation. As project leaders, ADC: • Manages multiple vendors and their deliverables • Proactively manages all materials required • Facilitates project meetings • Maintains the project schedule, critical path and documentation • Provides real-time project status information, including change requests, schedule variances and issue logs • Maintains and ensures quality control • Assesses and reports on project financials CLOSURE The successful conclusion of a project is dependent on total customer satisfaction. To that end, our closure procedure includes: • Presentation of all vendor deliverables • Resolution of all open items • Customer acceptance • Review and closure of all project financials PROVEN METHOD, PROVEN RESULTS, PROVEN SUCCESS ADC has successfully managed hundreds of thou- sands of projects and programs, with a near perfect on-time completion rate. In central offices, head- ends and hubs, data centers, switching offices and remote sites, ADC delivers project management services that reduce deployment costs. With ADC, our customers can improve their service deliver and focus on what they do best – growing their success. ABOUT ADC PROFESSIONAL SERVICES Through its Professional Services organization, ADC helps plan, deploy and maintain telecommunica- tions networks throughout the United States and Europe. ADC’s unique experience in multivendor, multitechnology, multiservice solutions makes ADC the ideal choice for projects that require an in- depth, hands-on understanding of simple to com- plex network environments. Planning ServicesProgram and Project ManagementNetwork and Inventory Audit • Engineering Deployment ServicesProgram and Project Management • Engineering • Material Services • Preconfigured Equipment Solutions • Power Services • Installation Services • Commissioning and Integration • Provisioning • Decommissioning and Removals Maintenance ServicesProgram and Project Management • Service Call Center and Dispatch • Technical Assistance Center • Scheduled Preventive Maintenance • Emergency Corrective Maintenance • Field Resource Support • Circuit Provisioning • Logistic Services • Spares Management PROGRAM AND PROJECT MANAGEMENT ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota USA 55440-1101 Specifications published here are current as of the date of publication of this document. Because we are continuously improving our products, ADC reserves the right to change specifications without prior notice. At any time, you may verify product specifications by contacting our headquarters office in Minneapolis. ADC Telecommunications, Inc. views its patent portfolio as an important corporate asset and vigorously enforces its patents. Products or features contained herein may be covered by one or more U.S. or foreign patents. An Equal Opportunity Employer 101614AE 11/05 Revision © 2004, 2005 ADC Telecommunications, Inc. All Rights Reserved Web Site: www.adc.com From North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080 Fax: +1-952-917-3237 • For a listing of ADC’s global sales office locations, please refer to our web site. ADC'S PRODUCTS AND SERVICES ADDRESS OUR CUSTOMER’S MOST FUNDAMENTAL CHALLENGES INCLUDING: • Reduction of capital and operational expenditures • Creation of new and profitable broadband services • Utilizing current network resources to maximize return on investment • Successful management of broadband services and network performance ADC’s comprehensive portfolio of products and services helps our customers increase revenue, lower operational costs, and drive broadband growth. We deliver industry-proven solutions that meet the needs of today’s networks, while anticipating future growth requirements. Our innovative and flexible approach positions our customers for advanced services delivery. ADC is a world leader in providing global network infrastructure products, services and software that enable the profitable delivery of high-speed Internet, data, video, and voice services over our customers’ unique networks. Regional Headquarters ADC Professional Services offers comprehensive solutions for network operators delivering voice, video and data services over wireless, wireline and cable networks. Learn more at www.adc.com/professionalservices PROGRAM AND PROJECT MANAGEMENT U.S. ADC Professional Services ADC World Headquarters 13625 Technology Drive Eden Prairie, MN 55344 Ph. 1.800.366.3891 ext 70595 France 47, rue du Bois Chaland Lisses Evry Cedex, 91029 Ph. +33 (0) 1.69.112.269 Germany Müggellandstraße 8-10 12559 Berlin Ph. +49 30-65 92 01-0 . PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION Reduce cost and complexity Improve time. in- depth, hands-on understanding of simple to com- plex network environments. Planning Services • Program and Project Management • Network and Inventory

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