Nghiên cứu duy trì hiệu quả nguồn nhân lực điều dưỡng trong lĩnh vực dịch vụ y tế

118 33 0
Nghiên cứu duy trì hiệu quả nguồn nhân lực điều dưỡng trong lĩnh vực dịch vụ y tế

Đang tải... (xem toàn văn)

Tài liệu hạn chế xem trước, để xem đầy đủ mời bạn chọn Tải xuống

Thông tin tài liệu

Nghiên cứu duy trì hiệu quả nguồn nhân lực điều dưỡng trong lĩnh vực dịch vụ y tế Nghiên cứu duy trì hiệu quả nguồn nhân lực điều dưỡng trong lĩnh vực dịch vụ y tế Nghiên cứu duy trì hiệu quả nguồn nhân lực điều dưỡng trong lĩnh vực dịch vụ y tế luận văn tốt nghiệp,luận văn thạc sĩ, luận văn cao học, luận văn đại học, luận án tiến sĩ, đồ án tốt nghiệp luận văn tốt nghiệp,luận văn thạc sĩ, luận văn cao học, luận văn đại học, luận án tiến sĩ, đồ án tốt nghiệp

長庚大學企業管理所 博士論文 Graduate Institute of Business and Management Chang Gung University Doctoral Dissertation 如何降低護理人員離職率:從新進護理人員到資深護理人員 How to Reduce Nurses’ Turnover Intentions: From New Nurses to Experienced Nurses 指導教授:鄧景宜 博士 Advisor: Ching-I Teng, Ph.D 研究生:Pham Thi Tuan Linh Graduate Student: Pham Thi Tuan Linh 中華民國 109 年 月 April 2020 ACKNOWLEDGEMENTS This dissertation was successfully completed thanks to all of the people who supported me Firstly, I would like to thank all Professors in Graduate Institute of Business and Management of Chang Gung University, who have provided me important and necessary knowledge during my study A special thank goes to my supervisor, Professor Teng Ching-I, for his continuous instruction, supervision and support during my study and dissertation Professor Teng was always there to listen and to give advice to me from the early preparation of this dissertation He taught me how to a research and express the ideas in clear ways He showed me different ways to approach a research problem and the need to be persistent to achieve any goal Hence, my learning and research progress program were greatly improved Besides my supervisor, I would like to thank the committee members, who gave valuable comments and contributions for my dissertation, from its proposal version to the final one, which significantly helped improve my dissertation Last, but not the least, I would like to convey my sincere thanks to my family who supported me during my pursuit of PhD program in Taiwan I would like to thank my lab-mates and international friends for unconditional support and encouragement for me during my study and research in Taiwan Thank you all for enriching my doctor’s journey and my life Sincerely yours, Pham Thi Tuan Linh 摘要 護理人員的缺乏是個醫療產業中國際等級的問題,指出減低護理人員 離職意願的研究之重要性。但是,目前很少研究提到護理人員中導師-導 生融洽關係,性格與人格,以及專業承諾與頭痛症狀之間的關係如何在 護理人員生涯早期、中期、發展完成後影響到護理人員離職意願。因 此,本論文旨在解釋(1) 護理人員中導師-導生關係如何影響離職意願; (2) 性格與人格如何影響提高護理人員能力的行爲和離職意願等行動;以 及(3) 頭痛症狀與專業承諾之間的互相效應影響離職率。本論文透過釐清 護理人員離職率的潛在形成機制,為研究文獻貢獻新知識。本論文也為 護理管理者提供減低護理人員離職率的新穎見解。尤其是,護理管理者 因應創造出促進同事間融洽關係 ,提高護理人員的自我效能和職業興 趣,激發護理人員意願和行動來提升專業能力,並聆聽醫護人員對自己 健康議題的擔憂與工作環境,從而有效地保持護理專業工作人數。 關鍵字: 離職意願;護理人員; 融洽關係; 性格與人格; 專業承諾; 頭痛症狀 ABSTRACT Nurse shortage is a global problem in healthcare industry, indicating the importance of research on reducing nurses’ turnover intention However, little is known about how nursing mentor-mentee rapport, temperament and characters, and the interaction between professional commitment and headache, in early, developing and post-development stages of nursing career impact nurse turnover intention Hence, this dissertation aims to explain (1) how rapport between nurse mentors and nurse mentees impact turnover intention, (2) how temperament and character impact the action to improve professional capabilities and turnover intention, and (3) how the interaction of headaches and professional commitment impact turnover intention The dissertation contributes new knowledge to the literature by clarifying the mechanism underlying the formation of nurses’ turnover intention This dissertation offers novel insights for nursing managers on how to reduce nurses’ turnover intention Specifically, nursing managers should create work environments that facilitate rapport‐building, improve self‐efficacy and career interest among nurses, motivate nurses’ intention and action to improve professional capabilities, and listen to nurses’ concerns about their health issues, thus effectively retaining nurse workforce Keywords: Turnover intention; nurse; rapport; temperament and characters; professional commitment; headache TABLE OF CONTENT ACKNOWLEDGEMENTS CHINESE ABSTRACT ABSTRACT TABLE OF CONTENT LIST OF FIGURES LIST OF TABLES CHAPTER 1: Overall Introduction - 1.1 Background - 1.2 Structure of the Dissertation - CHAPTER 2: How Can Mentors Help Retain Nurses? Perspectives of Social Capital Theory and Social Cognitive Career Theory - Abstract - K2.1 Introduction - 2.2 Literature Review - 10 2.2.1 Social Capital Theory and Mentorship in Nursing - 10 2.2.2 Rapport and Willingness to Mentor/Willingness to be Mentored - 11 2.2.3 Social Cognitive Career Theory - 12 2.2.4 Self‐efficacy, Outcome Expectations and Career Interest - 12 2.3 Methods - 16 2.3.1 Sample and Data Collection Process - 16 2.3.2 Instrument - 18 2.3.3 Data Analysis - 20 2.4 Results - 21 2.4.1 Sample Profile - 21 2.4.2 Hypothesis Testing for the Mentors Sample - 29 2.4.3 Hypothesis Testing for the Mentees Sample - 30 2.5 Discussion - 31 2.5.1 Main Findings and Contributions - 31 2.5.2 Discussion on the Non-supported Hypotheses - 31 2.5.3 Theoretical Implications - 32 2.5.4 Relevance to Clinical Practice - 33 2.5.5 Research Limitations and Future Research Directions - 34 - 2.6 Conclusion - 35 CHAPTER 3: Impact of Temperament and Character on Action to Improve Professional Capabilities and Reduce Nurse Turnover - 36 Abstract - 36 3.1 Introduction - 38 3.2 Literature Review and Hypotheses - 40 3.2.1 Improvement in Professional Capabilities - 40 3.2.2 Nurse Turnover - 41 3.2.3 Temperament and Character Dimensions - 42 3.3 Methods - 47 3.3.1 Sample and Data Collection Process - 47 3.3.2 Instruments - 49 3.3.3 Psychometric Properties - 50 3.3.3 Data Analysis - 54 3.4 Results - 54 3.4.1 Sample Profile - 54 3.4.2 Hypothesis Testing - 56 3.5 Discussion - 58 3.5.1 Main Findings and Contributions - 58 3.5.2 Theoretical Implications - 59 3.5.3 Managerial Implications - 60 3.5.4 Research Limitations and Future Research Directions - 61 3.6 Conclusions - 62 CHAPTER 4: How Professional Commitment and Headaches Interact to Impact Nurse Professional Turnover Intention: Perspective of the Processing Efficiency Theory - 64 Abstract - 64 4.1 Introduction - 65 4.2 Literature Review and Hypotheses - 69 4.2.1 Professional Turnover Intention - 69 4.2.2 Professional Commitment - 70 2.3 Headache and Processing Efficiency Theory - 71 4.3 Methods - 74 4.4.4.3.1 Sample and Data Collection Process - 74 4.3.2 Instrument - 75 4.3.3 Psychometric Properties - 77 4.3.4 Data Analyses - 79 4.4 Results - 79 - 4.4.1 Sample Profile - 79 4.4.2 Hypothesis Testing - 80 4.5 Discussion - 85 4.5.1 Main Findings and Contributions - 85 4.5.2 Theoretical Implications - 86 4.5.3 Implications for Nurse Managers - 87 4.5.4 Research Limitations and Future Research Directions - 88 4.6 Conclusions - 89 CHAPTER 5: Overall Summary - 90 REFERENCES - 95 - LIST OF FIGURES Figure 1.1 Overall Research Framework Figure 2.1: Research Framework 16 Figure 2.2: Analytical Results 29 Figure 3.1: Research Framework 46 Figure 3.2: Analytical Results 56 Figure 4.1: Research Framework 73 Figure 4.2: Interaction of Affective Commitment and Headache on 83 Online Gamer Loyalty Figure 4.3: Analytical Results 84 LIST OF TABLES Table 2.1: Summary of the Profile of Mentors 23 Table 2.2: Summary of the Profiles of Mentees 24 Table 2.3: Means, Standard Deviations, and Summary of Confirmatory 26 Factor Analyses (Mentor Sample) Table 2.4: Means, Standard Deviations, and Summary of Confirmatory 27 Factor Analyses (Mentee Sample) Table 2.5: Correlations among the Study Concepts (Mentor Sample) 28 Table 2.6: Correlations among the Study Concepts (Mentee Sample) 28 Table 3.1: Summary of Confirmatory Factor Analyses 50 Table 3.2: Correlations among the Study Constructs 52 Table 3.3: Summary of the Participant Profile 54 Table 4.1: Study Items and Summary of the Confirmatory Factor 77 Analyses Table 4.2: Correlations among the Study Constructs 78 Table 4.3: Summary of the Participant Profile 79 Table 4.4: Sources of Professional Turnover Intention 82  Conduct comparison studies to further understand how national or institutional difficulties could influence the formation of nurses’ turnover intention - 94 - REFERENCES AbuAlRub, R F., & Abu Alhaija'a, M G (2019) Perceived benefits and barriers of implementing nursing residency programs in Jordan International Nursing Review, 66(1), 43-51 Aiken, L H., Sloane, D., Griffiths, P., Rafferty, A M., Bruyneel, L., McHugh, M., & Sermeus, W (2017) Nursing skill mix in European hospitals: Cross-sectional study of the association with mortality, patient ratings, and quality of care BMJ Quality & Safety, 26(7), 559-568 Al-Hamdan Z., Manojlovich, M., & Tanima, B (2017) Jordanian nursing work environments, intent to stay, and job satisfaction Journal of Nursing Scholarship, 49, 103-110 American Association of Colleges of Nursing (2017) Nursing shortage fact sheet Retrieved from http://www.aacnnursing.org/News-Information/Fact-Sheets/Nursing-Short age Accessed on Dec 13, 2019 American Nurses Association (ANA) (2018) Workforce Retrieved from: https://www.nursingworld.org/practice-policy/workforce/ Accessed on Dec 13, 2019 Bahn, D (2001) Social learning theory: Its application in the context of nurse education Nurse Education Today, 21, 110-117 Bandura, A (1986) Social Foundations of Thought and Action: A Social Cognitive Theory Prentice-Hall, Englewood Cliffs, NJ Barr, P (2018) The five-factor model of personality, work stress and professional quality of life in neonatal intensive care unit nurses Journal of Advanced Nursing, 74(6), 1349-1358 Benner, P (1984) From novice to expert: Excellence and power in clinical nursing practice Menlo Park, CA: Addison-Wesley - 95 - Blomberg, K., Isaksson, A K., Allvin, R., Bisholt, B., Ewertsson, M., Gustafsson, M (2016) Work stress among newly graduated nurses in relation to workplace and clinical group supervision Journal of Nursing Management, 24, 80-87 Brown, J., Hochstetler, G A., Rode, S A., Abraham, S P., & Gillum, D R (2018) The lived experience of first-year nurses at work The Health Care Manager, 37(4), 281-289 Brunetto, Y., Rodwell, J., Shacklock, K., Farr-Wharton, R., & Demir, D (2016) The impact of individual and organizational sources on nurse outcomes and intent to quit Journal of Advanced Nursing, 72, 3093-3103 Brunetto, Y., & Teo, S., (2013) Retention, burnout and the future of nursing Journal of Advanced Nursing, 69, 2772-2773 Bruyneel, L., Li, B., Aiken, L., Lesaffre, E., Van den Heede, K., & Sermeus, W (2013) A multi-country perspective on nurses’ tasks below their skill level: Reports from domestically trained nurses and foreign trained nurses from developing countries International Journal of Nursing Studies, 50(2), 202-209 Bruyneel, L., Thoelen, T., Adriaenssens, J., & Sermeus, W (2017) Emerging room nurses’ pathway to turnover intention: A moderated serial mediation analysis Journal of Advanced Nursing, 73, 930-942 Buchan, J., & Aiken, L (2008) Solving nursing shortages: A common priority Journal of Clinical Nursing, 17, 3262-3268 Chang, H.-Y., Chu, T.-L., Liao, Y.-N., Chang, Y.-T., & Teng, C.-I (2019) How career barriers and supports impact nurse professional commitment and professional turnover intention? Journal of Nursing Management, 27(2), 347-356 Chang, H.-Y., Friesner, D., Chu, T.-L., Huang, T.-L., Liao, Y.-N., & Teng, C.-I (2018) The impact of burnout on self-efficacy, outcome expectations, - 96 - career interest, and nurse turnover Journal of Advanced Nursing, 74, 2555-2565 Chang H.-Y., Friesner, D., Lee, I.-C., Chu, T.-L., Chen, H.-L., Wu, W.-E., & Teng, C.-I (2016) Openness to experience, work experience and patient safety Journal of Nursing Management, 24, 1098-1108 Chang, H.-Y., Lee, I.-C., Chu, T.-L., Liu, Y.-C., Liao, Y.-N., & Teng, C.-I (in press) The role of professional commitment in improving nurses’ professional capabilities and reducing their intention to leave: Two-wave surveys Journal of Advanced Nursing Chang, H.-Y., Shyu, Y.-I L., Wong, M.-K., Friesner, D., Chu, T.-L., & Teng, C.-I (2015) Which aspects of professional commitment can effectively retain nurses in the nursing profession? Journal of Nursing Scholarship, 47(5), 468-476 Cheng, C.-Y., & Liou, S.-R (2011) Intention to leave of Asian nurses in US hospitals: Does cultural orientation matter? Journal of Clinical Nursing, 20, 2033-2042 Chênevert, D., Jourdain, G., & Vandenberghe, C (2016) The role of high-involvement work practices and professional self-image in nursing recruits’ turnover: A three-year prospective study International Journal of Nursing Studies, 53, 73-84 Cloninger, C R., Przybeck, T R., Svrakic, D M., & Wetzel, R D (1994) The temperament and character inventory (TCI): A guide to its development and use St Louis, MO: Center for Psychology of Personality Cohen, J (1992) A power primer Psychological Bulletin, 112(1), 155-159 Coleman, J S (1988) Social capital in the creation of human capital American Journal of Sociology, 94, S95-S120 Cunningham, G B., Bruening, J., Sartore, M L., Sagas, M., & Fink, J S (2005) The application of social cognitive career theory to sport and - 97 - leisure career choices Journal of Career Development, 32(2), 122-138 Decker, V B., & Hamilton, R M (2018) The nursing knowledge pyramid: A theory of the structure of nursing knowledge Advances in Nursing Science, 41(3), 293-302 Devebakan, N., Dogan, O., Ceylan, V., Akin, E., & Kose, S (2018) Relationship between temperament and character dimensions of personality and burnout and management in healthcare organization workers Psychiatry and Clinical Psychopharmacology, 28(1), 73-79 Devex (2018) Global nursing movement launches Retrieved from: https://www.devex.com/news/global-nursing-movement-launches-92212 Accessed on Dec 13, 2019 Eley, D., Eley, R., Bertello, M., & Rogers‐Clark, C (2012) Why did I become a nurse? Personality traits and reasons for entering nursing Journal of Advanced Nursing, 68(7), 1546-1555 Eley, D., Eley, R., Young, L., & Rogers-Clark, C (2010) Exploring temperament and character traits in nurses and nursing students in a large regional area of Australia Journal of Clinical Nursing, 20(3), 563-570 Eltaybani, S., Noguchi-Watanabe, M., Igarashi, A., Saito, Y., & Yamamoto-Mitani, N (2018) Factors related to intention to stay in the current workplace among long-term care nurses: A nationwide survey International Journal of Nursing Studies, 80, 118-127 Eysenck, M W., & Calvo, M G (1992) Anxiety and performance: The processing efficiency theory Cognition and Emotion, 6(6), 409-434 Faul, F., Erdfelder, E., Lang, A.-G., & Buchner, A (2007) G* Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences Behavior Research Methods, 39, 175-191 Frankfort-Nachmias, C., & Nachmias, D (2000) Research methods in the social sciences (6th ed.) New York, NY: Worth Publishers - 98 - Gaithwaite, P H (1994) In interpretation of partial least squares Journal of the American Statistical Association, 89(425), 122-127 Galli, F (2017) Headache and anxiety/mood disorders: Are we trapped in a cul-de-sac? Journal of Headache and Pain, 18(6), 1-2 Gambino, K M (2010) Motivation for entry, occupational commitment and intent to remain: A survey regarding registered nurse retention Journal of Advanced Nursing, 66(11), 2532-2541 Geuens, N., Braspenning, M., Van Bogaert, P., & Franck, E (2015) Individual vulnerability to burnout in nurses: The role of Type D personality within different nursing specialty areas Burnout Research, 2(2-3), 80-86 Geuens, N., Van Bogaert, P., & Franck, E (2017) Vulnerability to burnout within the nursing workforce The role of personality and interpersonal behaviour Journal of Clinical Nursing, 26(23-24), 4622-4633 Gillet, N., Fouquereau, E., Coillot, H., Cougot, B., Moret, L., Dupont, S., Bonnetain, F., & Colombat, P (2018) The effects of work factors on nurses’ job satisfaction, quality of care and turnover intentions in oncology Journal of Advanced Nursing, 74(5), 1208-1219 Gilmartin, M J (2013) Thirty years of nursing turnover research looking back to move forward Medical Care Research and Review, 70, 3-28 Grace, P J., & Perry, D J (2013) Philosophical inquiry and the goals of nursing: A critical approach for disciplinary knowledge development and action Advances in Nursing Science, 36(2), 64-79 Guerrero, S., Chênevert, D., & Kilroy, S (2017) New graduate nurses’ professional commitment: Antecedents and outcomes Journal of Nursing Scholarship, 49(5), 572-579 Guo, Y F, Plummer, V., Lam, L., Wang, Y., Cross, W & Zhang, J P (2019) The effects of resilience and turnover intention on nurses’ burnout: Findings from a comparative cross‐sectional study Journal of Clinical - 99 - Nursing, 28, 499-508 Hair, J F., Jr., Black, W C., Babin, B J., Anderson, R E., & Tatham, R L (2006) Multivariate data analysis (6th ed.) Upper Saddle River, NJ: Prentice Hall Hanappi, D., & Buber-Ennser, I (2017) When paid work matters for fertility intentions and subsequent behavior: Evidence from two waves of the Austrian Headache Classification Committee of the International Headache Society (2013) The International Classification of Headache Disorders, 3rd edition (beta version) Cephalalgia, 33(9), 629-808 Gender and Generation Survey Comparative Population Studies, 42, 245-280 Helminen, K., Johnson, M., Isoaho, H., Turunen, H & Tossavainen, K (2017) Final assessment of nursing students in clinical practice: Perspectives of nursing teachers, students and mentors Journal of Clinical Nursing, 26, 4795-4803 Hung, C.-A., Wu, P.-L., Liu, N.-Y., Hsu, W.-Y., Lee, B.-O., & Pai, H.-C (in press) The effect of gender‐friendliness barriers on perceived image in nursing and caring behaviour among male nursing students Journal of Clinical Nursing, in press Hutchinson, A., Rawson, H., O’Connell, B., Walker, H., Bucknall, T., Forbes, H., Ockerby, C (2017) Tri‐focal model of care implementation: Perspectives of residents and family Journal of Nursing Scholarship, 49(1), 33-43 Jack, K., Hamshire, C., Harris, W E., Langan, M., Barrett, N., & Wibberley, C (2018) “My mentor didn’t speak to me for the first four weeks”: Perceived unfairness experienced by nursing students in clinical practice settings Journal of Clinical Nursing, 27, 929-938 Jangland, E., Kitson, A., & Muntlin Athlin, Å (2016) Patients with acute - 100 - abdominal pain describe their experiences of fundamental care across the acute care episode: A multi‐stage qualitative case study Journal of Advanced Nursing, 72(4), 791-801 Joolaee, S., Amiri, S R J., & Farahani, M A (2015) Iranian nursing students’ preparedness for clinical training: A qualitative study Nurse Education Today, 35(10), e13-e17 Jourdain, G., & Chênevert, D (2010) Job demands – resources, burnout and intention to leave the nursing profession: A questionnaire survey International Journal of Nursing Studies, 47(6), 709-722 Kaihlanen, A M., Elovainio, M., Haavisto, E., Salminen, L., & Sinervo, T (2020) Final clinical practicum, transition experience and turnover intentions among newly graduated nurses: A cross sectional study Nurse Education Today, 84, 104245 Karp, L., & Lee, I H (2001) Learning-by-doing and the choice of technology: The role of patience Journal of Economic Theory, 100(1), 73-92 Laschinger, H K S., Zhu, J., & Read, E (2016) New nurses’ perceptions of professional practice behaviours, quality of care, job satisfaction and career retention Journal of Nursing Management, 24(5), 656-665 Lea, E J., Andrews, S., Stronach, M., Marlow, A., & Robinson, A L (2017) Using action research to build mentor capacity to improve orientation and quality of nursing students’ aged care placements: What to when the phone rings Journal of Clinical Nursing, 26, 1893-1905 Lee, Y.-W., Dai, Y.-T., Chang, M Y., Chang, Y.-C., Yao, K G., & Liu, M.-C (2017) Quality of work life, nurses’ intention to leave the profession, and nurses leaving the profession: A one-year prospective survey Journal of Nursing Scholarship, 49(4), 438-444 Lent, R W., Brown, S D., & Hackett, G (1994) Toward a unifying social cognitive theory of career and academic interest, choice, and performance - 101 - Journal of Vocational Behavior, 45(1), 79-122 Lent, R W., Miller, M J., Smith, P E., Watford, B A., Hui, K., & Lim, R H (2015) Social cognitive model of adjustment to engineering majors: Longitudinal test across gender and race/ethnicity Journal of Vocational Behavior, 86, 77-85 Lin, K.-C., Huang, C.-C., & Wu, C.-C (2007) Association between stress at work and primary headache among nursing staff in Taiwan Headache, 47(4), 576-584 McAllister, M., Oprescu, F., & Jones, C (2014) N2E: Envisioning a process to support transition from nurse to educator Contemporary Nurse, 46(2), 242-250 Meyer, J P., Allen, N J., & Smith, C A (1993) Commitment to organizations and occupations: Extension and test of a three-component conceptualization Journal of Applied Psychology, 78(4), 538-551 Moloney, W., Boxall, P., Parsons, M., & Cheung, G (2018) Factors predicting registered nurses’ intentions to leave their organization and profession: A job demands‐resources framework Journal of Advanced Nursing, 74(4), 864-875 Nadaoka, T., Kanda, H., Oiji, A., Morioka, Y., Kashiwakura, M., & Totsuka, S (1997) Headache and stress in a group of nurses and government administrators in Japan Headache: The Journal of Head and Face Pain, 37(6), 386-391 Nightingale, S., Spiby, H., Sheen, K., & Slade, P (2018) The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an integrative review International Journal of Nursing Studies, 80, 106-117 Nurse.org (2019) Nursing shortage: Foreign nurses provide aid to U.S hospitals Retrieved from - 102 - https://nurse.org/articles/foreign-nurses-help-us-nursing-shortage/ Accessed on Dec 13, 2019 Perreira, T A., Berta, W., & Herbert, M (2018) The employee retention triad in health care: Exploring relationships amongst organisational justice, affective commitment and turnover intention Journal of Clinical Nursing, 27, e1451-e1461 Perry, L., Gallagher, R., Duffield, C., Sibbritt, D., Bichel-Findlay, J., & Nicholls, R (2016) Does nurses’ health affect their intention to remain in their current position? Journal of Nursing Management, 24(8), 1088-1097 Powazki, R., Walsh, D., Cothren, B., Rybicki, L., Thomas, S., Morgan, G., & Shrotriya, S (2014) The care of the actively dying in an academic medical center: A survey of registered nurses’ professional capability and comfort American Journal of Hospice and Palliative Medicine, 31(6), 619-627 Piers, R D., Versluys, K., Devoghel, J., Vyt, A., & Van Den Noortgate, N (2019) Interprofessional teamwork, quality of care and turnover intention in geriatric care: A cross-sectional study in 55 acute geriatric units International Journal of Nursing Studies, 91, 94-100 Podsakoff, P M., MacKenzie, S B., Lee, J.-Y., & Podsakoff, N P (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies Journal of Applied Psychology, 88(5), 879-903 Polit, D F., & Beck, C T (2008) Nursing research: Generating and assessing evidence for nursing practice (8th ed.) New York, NY: Lippincott Williams & Wilkins Preacher, K J., & Hayes, A F (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models Behavior Research Methods, 40(3), 879-891 - 103 - Pullins, E B., Fine, L M., & Warren, W L (1996) Identifying peer mentors in the sales force: An exploratory investigation of willingness and ability Journal of the Academy of Marketing Science, 24(2), 125-136 Rasmussen, B K (1995) Epidemiology of headache Cephalalgia, 15(1), 44-67 Read, E A., & Laschinger, H K S (2015) The influence of authentic leadership and empowerment on nurses’ relational social capital, mental health and job satisfaction over the first year of practice Journal of Advanced Nursing, 71(7), 1611-1623 Rodwell, J., McWilliams, J., & Gulyas, A (2017) The impact of characteristics of nurses’ relationships with their supervisor, engagement and trust, on performance behaviours and intent to quit Journal of Advanced Nursing, 73(1), 190-200 Roscoe JT (1975) Fundamental Research Statistics for the Behavior Science (2nd ed.) Rinehart and Winston, New York, NY Sabanciogullari, S., & Dogan, S (2015) Relationship between job satisfaction, professional identity and intention to leave the profession among nurses in Turkey Journal of Nursing Management, 23(8), 1076-1085 Sarason, I G (1988) Anxiety, self-preoccupation and attention Anxiety Research, 1(1), 3-7 Song, T.-J., Cho, S.-J., Kim, W.-J., Yang, K I., Yun, C.-H., & Chu, M K (2016) Anxiety and depression in tension-type headache: A population-based study PLoS One, 11(10), e0165316 Sprengel, A D., & Job, L (2004) Reducing student anxiety by using clinical peer mentoring with beginning nursing students Nurse Educator, 29(6), 246-250 Szigeti, E., Laxdal, S., & Eberhardt, B J (1991) Barriers to the retention of registered and licensed practical nurses in small rural hospitals Journal of - 104 - Rural Health, 7(3), 266-277 Taiwan Union of Nurses Association (TUNA) (2017) Nurse demographics Available at: http://www.nurse.org.tw/DataSearch/manpowerView.aspx?article_id=253 89 Accessed on Dec 13, 2019 ten Hoeve, Y., Castelein, S., Jansen, G., & Roodbol, P (2017) Dreams and disappointments regarding nursing: Student nurses’ reasons for attrition and retention A qualitative study design Nurse Education Today, 54, 28-36 Teng, C.-I (2011) Who are likely to experience flow? Impact of temperament and character on flow Personality and Individual Differences, 50(6), 863-868 Teng, C.-I., Shyu, Y.-I L., & Chang, H.-Y (2007) Moderating effects of professional commitment on hospital nurses in Taiwan Journal of Professional Nursing, 23(1), 47-54 Terracciano, A., McCrae, R R., & Costa, Jr., P T (2010) Intra-individual change in personality stability and age Journal of Research in Personality, 44(1), 31-37 The Sentinel Watch (2018) Nursing turnover and retention strategies Retrieved from: https://www.americansentinel.edu/blog/2018/01/23/nursing-turnover-and-r etention-strategies/ Accessed on Dec 13, 2019 Thungjaroenkul, P., Cummings, G G., & Tate, K (2016) Testing the social cognitive career theory in Thai nurses’ interest to become nurse educators: A structural equation modeling analysis Nurse Education Today, 44, 151-156 Tiew, L H., Koh, C S L., Creedy, D K., & Tam, W S W (2017) Graduate nurses’ evaluation of mentorship: Development of a new tool Nurse - 105 - Education Today, 54, 77-82 Vallerand, R J., Paquet, Y., Philippe, F L., & Charest, J (2010) On the role of passion for work in burnout: A process model Journal of Personality, 78(1), 289-312 Van Iddekinge, C H., Lanivich, S E., Roth, P L., & Junco, E (2016) Social media for selection? Validity and adverse impact potential of a Facebook-based assessment Journal of Management, 42(7), 1811-1835 Vardaman, J M., Rogers, B L., & Marler, L E (2020) Retaining nurses in a changing health care environment: The role of job embeddedness and self-efficacy Health Care Management Review, 45(1), 52-59 Wang, L., Tao, H., Ellenbecker, C H., & Liu, X (2012) Job satisfaction, occupational commitment and intent to stay among Chinese nurses: A cross‐sectional questionnaire survey Journal of Advanced Nursing, 68(3), 539-549 Wang, Y., Xie, J., Yang, F., Wu, S., Wang, H., Zhang, X., Liu, H., Deng, X., & Yu, S (2015) The prevalence of primary headache disorders and their associated factors among nursing staff in North China Journal of Headache and Pain, 16(4), 1-7 World Health Organization (2017) Health workforce: Nursing and midwifery Retrieved from: http://www.who.int/hrh/nursing_midwifery/en/ Accessed on Dec 13, 2019 World Health Organization (2018) Nursing and midwifery Retrieved from: http://www.who.int/mediacentre/factsheets/nursing-midwifery/en/ Accessed on Dec 13, 2019 World Health Organization (2018) World health statistics 2018: Monitoring health for the SDGs Available at: http://apps.who.int/iris/bitstream/handle/10665/272596/9789241565585-e ng.pdf?ua=1 Accessed on Dec 13, 2019 - 106 - Yamaguchi, Y., Inoue, T., Harada, H., & Oike, M (2016) Job control, work-family balance and nurses’ intention to leave their profession and organization: A comparative cross-sectional survey International Journal of Nursing Studies, 64, 52-62 Zhao, S.-H., Shi, Y., Sun, Z.-N., Xie, F.-Z., Wang, J.-H., Zhang, S.-E., & Fan, L.-H (2018) Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study Journal of Clinical Nursing, 27(13-14), 2620-2632 - 107 - - 108 - ... Summary of the Profile of Mentors Mentors (n=82) Variable Category Years of working experience

Ngày đăng: 23/02/2021, 18:55

Từ khóa liên quan

Tài liệu cùng người dùng

  • Đang cập nhật ...

Tài liệu liên quan