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____ I speaking to Carl?A) Am ____ you find John yesterday?A) Coud ______ we are planning to open a new store in New York. So, we want a foothold in the US marketB) In this meeting _________ when the telephone rang?A) Were you sleeping ‘Would you …… sharing an office with other people?’B) Mind “Hello, could I speak to Hanna Thomson please” Oh, I’m afraid there is no answer. Can I ….. a message?C) Take A __________ company will honor the terms set forth in its warrantyD) Reputable After a hard day at work, we like to ______ to soothing musicD) Relax All of ______ have been invited to the welcome party this Friday eveningC) us Although we_____ our own sales rep at the moment, we generally_____ agents in Japan.B) are usinguse Ambitious people often ………. on a career plan while they are still at school or universityA) decide As promised in our last meeting, this contract _______ you with the best pricesB) provides As public relations officer, Ms.Sardi is in charge of writing brochures,_____, and articles for the corporationB) reports As regards …………….we would expect you to pay by letter of creditA) payment Automakers have been trying to launch environmental friendly ……………A) model Because of family problems, he’s _____ a year’s leave of absenceA) taking Because of their convenience, cellular phones and other portable phones have become _______ popularA) Widely Before entering a new market, businesses have to………….market researchD) do Business card often states your contact _________B) information Can you work for a long time without break? No, I’m not an…………….personD) energetic Charging fee to anyone who come but not intend to buy a car or use company’s services is idea of _______A) Penske Wynn Cisco Systems is an _____ company. It is an Internet equipment supplierA) American Customers ______ do business only with the online retailers who are certified safe.B) should Customers ________ print out or save all information about the online transactionA) Should Despite having two children, Linda thought she had a pleasant _______A) lifestyle DirectSun will place a(n) ……. on condition that we give them an extra discount for cashC) Order Due to the shop’s success, the owners began to plan an ……… into a larger locationA) Expansion During a period of expansion, a firm often requires an increase number of _____ to perform the additional laborB) employees

I speaking to Carl?A) Am you find John yesterday?A) Coud we are planning to open a new store in New York So, we want a foothold in the US marketB) In this meeting _ when the telephone rang? A) Were you sleeping ‘Would you …… sharing an office with other people?’B) Mind “Hello, could I speak to Hanna Thomson please”- Oh, I’m afraid there is no answer Can I … a message?C) Take A company will honor the terms set forth in its warranty D) Reputable After a hard day at work, we like to to soothing music D) Relax All of have been invited to the welcome party this Friday evening C) us Although we _ our own sales rep at the moment, we generally _ agents in Japan B) are using/use Ambitious people often ……… on a career plan while they are still at school or university A) decide As promised in our last meeting, this contract _ you with the best prices B) provides As public relations officer, Ms.Sardi is in charge of writing brochures, _, and articles for the corporationB) reports As regards …………….we would expect you to pay by letter of credit A) payment Automakers have been trying to launch environmental friendly …………… A) model Because of family problems, he’s _ a year’s leave of absence A) taking Because of their convenience, cellular phones and other portable phones have become _ popularA) Widely Before entering a new market, businesses have to………….market research D) Business card often states your contact _ B) information Can you work for a long time without break?- No, I’m not an…………….personD) energetic Charging fee to anyone who come but not intend to buy a car or use company’s services is idea of _A) Penske - Wynn Cisco Systems is an _ company It is an Internet equipment supplier A) American Customers business only with the online retailers who are certified safe B) should Customers print out or save all information about the online transaction A) Should Despite having two children, Linda thought she had a pleasant _A) lifestyle DirectSun will place a(n) …… on condition that we give them an extra discount for cash C) Order Due to the shop’s success, the owners began to plan an ……… into a larger location A) Expansion During a period of expansion, a firm often requires an increase number of _ to perform the additional laborB) employees Ebay is one of the online retailers in the world D) largest Eco – consumers choose the companies which not produce a lot of toxic waste and have a clear policy of _D) Protect the environment E-commerce service mislead the consumer by giving false information or too little informationA) mustn’t Employees in large multinationals …… excellent career opportunities if they are willing to travelA) have Everyone should try to avoid…………….mistakeB) making Farmers in the northern Indian state ……………… mostly wheat and rice C) grow Fast – Track Inc., ……………………in Boston, US, sells corporate training videos and management training courses.D) based Goods are kept in our ……… until ready for delivery C) warehouse Goran is 59, but he does not want to ……… In fact, he is taking on more work! A) take early retirement I …… not remember her email address to send her our new agenda A) can I ………… use a computer of course, but unfortunately I ……… use spreadsheets It’s something I really want to learn.A) can/ can’t I don’t think George should get the new job He’s oldA) Too I work for myself I have been ……….since I left university D) self-employed I’m a bus driver I work ……………………My working day starts at 5.00 and finishes at 9.00 pm.C) anti-social hours I’m in _ of fashionB) favour I’m not enough to work in the theatre, but I certainly enjoy attending it C) creative I’m sorry I _ give you any advice at the moment I am also confusing D) cannot If an employee doesn’t perform well at work, he will……………the sack C) get If you are offered ……., it means you will get a full refund when you are not happy with goods.C) money-back guarantee If you don’t , we’d like to give the briefing on Monday A) Mind If you don’t …………… progress in your work, you won’t get a higher salary A) make If you don’t feel satisfied with our product, you can………it within days A) return If you want to …… ahead in your career, you also need to evaluate your progress regularly A) Move If you want to earn more money, you have to …… overtime D) work If your boss refuses your …… , ask him or her what you need to achieve in order to qualify for one.B) proposal In addition to your salary, you will …… for achieving monthly targets C) earn a bonus In case some of the goods are damaged due to transportation, we will …… them for you B) Exchange In order , this job properly, the workers require additional training C) for them to In order to get a full………, customers must send back goods within 07 days in the original packaging.B) refund In order to provide her customers with the finest meals, the restaurant owner her produce fresh dailyB) Buys In the 1970s Herta Herzog, an Austrian psychologist, for the Jack Tinker advertising agency in New YorkD) Was working Internet retailers make the market become more …… A) Competitive It is difficult for small traders to compete with large companies which buy and sell in _B) bulk It is so nice that your assistant is such a person C) Friendly It was a very _ performanceB) Interesting JCB specializes in …… area It assemblies construction and agricultural equipments such as tractors and loading machines) engineering Last year Ha had to take a…………………to look after his sick mother As a result, he had no bonus at all.B) career break Luke is quite ambitious and does not want to be a sales assistant all his life In fact, he hopes to ……… very soonC) get a promotion Main objective of this meeting is to discuss the marketing _ to launch our new product A) strategy Marcel Lcour works for R&D His job …… developing new products and new ideas D) Involves Marketing director suggests releasing both models B) simultaneously Money can be paid in monthly installments or in a sum A) lump Most university lecturers have to …………… in their specialist area B) research Mr.Johnson considers his greatest to be his appointment as head of his department D) Achievement Ms.Laura has just gone out Would you like to …… any message for her? A) Leave My company ……… recruit some more new staffs this week A) is going to My father ………….early retirement last year because of his bad health D) took Never _ been so many opportunities for computer experts A) have there Next generation products of respected companies will be …… friendly products B) Environmental On the _, this has been a very successful year for us A) whole One way to ………… a career move is to join a small but rapidly growing company B) make Our company ………… a new project now.B) is planning Our company is changing, … and doing well at a difficult time for the industry C) growing Our company is looking _ a new Marketing Manager A) For Our company plans to ………… a breakthrough this year C) make Our company wants to break into the new ……… of Central and Eastern B) Markets Our new protects our eggs on the way to the shops and it looks good on the shelves.B) packaging Our restaurant has a ……… of 3,000 euros a week B) Turn-over Parker Publishing offers an excellent remuneration to their employees A) package Passengers can purchase any of the items in the duty-free catalogue while _ this flight B) on Please have these forms by tomorrow morning C) completed Price – comparison websites help …… compare prices on any product to get the best deal C) Customers Producers always try to ……… the need of all customers A) meet Research and development is the key _ great business ideas B) To Sales are falling but management does not seem very worried itD) about Sales were not as good as they had hoped So, they a new marketing campaign A) Launched She has worked so hard and she ……a promotion last month as a result C) got She is in Polish and EnglishB) Bilingual She left when they …………… about the new plan.D) were talking She likes to work under the high C) pressure She really enjoys her work despite her heavy B) workload She………… with her partners at this momentC) is negotiating So many well- _ candidates that we cannot make the final decision right now B) Qualified Some people ……… a career break to something adventurous like sailing round the world or going trekking in India.B) take Sometimes the manager is too _ and his workers take advantage of him B) flexible Tara is our parent company in Spain We are one of its overseas ………………in France A) Subsidiaries The amount of money a company receives from sales in a particular period is called its ……………………D) Turnover The bank lends money at a slightly more favourable rate _ preferred customers A) to its The company has decided to _ that product line D) Discontinue The company _ to achieve record sales this year D) wants The company’s president is quite _ about computers C) Knowledgeable The contract calls for a $1,000 … for every day we go over the deadline B) penalty The employee preferred to have a _ in salary than to have to continue working with outdated computerB) Reduction The employees in a particular country or business are called the _ D) workforce The goods we’ve ordered are …………………They are not available We’ll have to wait or find another supplier.B) out of stock The goods you’ve ordered are available in our warehouse and ready for…………… C) delivery The great ideas are normally discovered by……………… B) accident The growers will ship they plants that you orderedD) themselves The key factor to success of businesses is to …… the need of customers D) Meet The machines were faulty, so we returned them to our …………A) Supplier The main factor for the success of Toyota is not only its customer focus, …… its products C) But also The main office is called…………………B) head office The marketing director suggests releasing both models B) simultaneously The money a company makes after taking away its cost is its …………… A) Profit The more goods are sold, the more profit you …….B) Get The new company logo must be stamped _ every package that is shipped A) On The new voice mail system can _ up to 100 messages.A) Store The number of people out of is less than 400,000.C) Work The personnel manager needs someone to _ her with the presentations to the board D) assist The price of the share is called…………………A) share price The price of this product on line and in shops are different It is a………… C) dual pricing The prices we show on the website are …… pricing It means you cannot bargain any more D) fixed The restaurant is due for an ……… by the Health Department next week A) inspection The sales manager decided to his trip to Kuala Lumpur until next month C) put off The successful applicant for this job should have several letters of reference, an up-to-date resume, and some _ work experienceD) Relevant The supplier promised to ….… the order within a week but we haven’t received anything yet C) deliver The supplier promised to ….… the order within a week but we haven’t received anything yet C) deliver The supplier said that we could be…… if we were not satisfied with what we bought, but I don’t think the procedures are simpleC) refundable The top management is hoping for a large _ of stockholders at next month’s meeting C) turn out The top managers are preparing a list of issues that will be voted on stockholders at their annual meeting in MayA) by the There is a three-month probation _ for all new employees C) Period There is nothing wrong with copying and _ the ideas of others C) Improving Thesedays, companies spend a lot on R&D to …… new markets B) Enter They have large ……… to stock goods So the goods you have ordered are always available.A) warehouse This brand is quite good, but I don’t like its ………… It takes a long time to get the help if you have a problem when using its product B) after sales service This equipment should away yesterdayD) Have been put This meeting is to propose ideas for exciting new products which use Protean A) Held This shirt was a real ………… for me as I bought it much cheaper than as usual B) bargain To access on this website, you …… to have an ID and password C) Need To assure that your order is filled, it will be checked by a two-person team A) Accurately To succeed, companies must advantage of opportunities to approach high potential customersA) Take Toyota often has policy on training its………and dealersC) employees Toyota’s after-sales services is always ……………… D) appreciated Two of the main advantages of shopping online are we can save our time and don’t …… queue at check-outC) have to Unless your services are improved, we _ our contract with your firm A) will cancel We _ currently one of the largest mobile phone retailers in Europ B) are We our sixth subsidiary next month C) Are opening We are looking for partners to manufacture _using Protean A) products We are one of the largest mobile phone retailers in Europe We _ independent and impartial advice on mobile phonesC) Offer We our printing in-house but we _ delivery to a small, local company C) subcontract We don’t often _ our prices more than 5%, but this time we _ them 10% B) raise/ are raising We have a 14-day ……… during which we can cancel our contract B) cooling-off period We increased our market share _ Our share price rose to an all-time high C) Considerably We mustn’t ………… a mistake as this negotiation is very important D) make We need a market economy where the government doesn’t try to control prices C) free We normally _ our sales conference in Spain, but this year we _ it in Poland B) hold/are holding We were all in agreement, so we didn’t …… discuss the deal any further A) Need to We were unable to finance the new market _ of severe cash flow problems D) because We will give you 10% if you buy in large quantities D) discount We _ offices until our new headquarters and are ready C) are renting We’re a …………We were established in 1969 by Brazilian government A) state-owned company We……… on the new advertising strategy yesterday C) discussed When _ probation period is up, you will be given the full benefit package B) your When can you start working for us?- My ………….is months C) notice period When I saw Dave, he C) When will this contract go into … ?B) Effect was working When you ………, you can arrange your own schedule, so this is very convenient when you have children.A) work flexitime When you buy something online, it is called …………D) online-shopping When you take part in a seminar, you have to………… a speech to express your idea B) make With his Million Dollar Homepage, Alex Tew very quickly B) Make money Without his glasses, Dr.Wand could not see A) Clearly Would you let me your decision as soon as possible? D) Know Would you play , please? I’m trying to sleepB) More quietly Yesterday, she ………… to the dentist A) went You me, did you?C) didn't understand You …… make any mistake because this contract is very important to us A) must not You …… not enter that territory without permission A) must You are working in a bank It means you are working in the ……… sector A) banking You can have your office painted colour you want D) whatever You can’t ………… your mind and cancel an order after the cooling off period B) change You had a good time at the party, you? B) didn't You spend as if you were a manager! Your parents should give you a ‘pay-as-you-go’ mobile phone to…………………your spendingA) control You………….spend more time with your children although, I know, you’re tied up It’s good for them.D) should Your resume shows you have _ a great deal in your last position C) accomplished Your signature below will represent your ……… of this contractB) acceptance Zodiac Inc has a…………………of more than 100,000 people world wide A) workforce When he was a child, he dreamed to be worked for a big IT company and  _ research in informaticsA)   Do They suggested us to use ………  to save our money because we won’t have to pay any extra cost when purchasing.D) interest-free credit card 

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