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Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 11: Creativity and Team Decision Making. After reading this chapter, you should be able to: Define creativity. Outline the four steps in the creative process. Describe the characteristics of creative employees. Discuss the workplace conditions that support creativity. Identify five problems facing teams when making decisions. Compare the five structures for team decision making.
Chapter 11: Creativity and Team Decision Making 11-1 Creativity potentially improves which stage in the decision-making process? a Problem identification b Identifying alternative choices c Implementing solutions more effectively d All of the above e Only 'a' and 'b' The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 11-2 Which of these represent the correct sequence of stages in the creativity model? a Preparation, Incubation, Insight, and Verification b Insight, Preparation, Incubation, and Verification c Insight, Verification, Incubation, and Preparation d Incubation, Insight, Preparation, and Verification e Incubation, Verification, Insight, and Preparation The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 11-3 Reframing problems in a unique way and generating different approaches to the issue is called a brainstorming b groupthink c divergent thinking d evaluation apprehension e a devil's advocate The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 11-4 What type of intellectual abilities help people to be more creative? a Ability to synthesize information b Practical ability c Analytic intelligence d All of the above e Intelligence has no effect on creativity The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 11-5 Employees are usually less creative when they: a enjoy taking risks b are given more job security c interact regularly with co-workers in other areas of the organization d have a high need for social approval e have all of the above The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 11-6 A researcher wanted to find a new product that would temporarily stick objects to desks and walls While watching his daughter chewing gum, he thought about how gum has features that might fulfil this need This incident is an example of: a escalation of commitment b brainstorming c divergent thinking d groupthink e Delphi technique The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 11-7 Morphological analysis is: a A structured associative-play activity to improve creativity b The trap that teams fall into during group polarization c One of the four elements of brainstorming d The structured activity required by participants to engage in Delphi technique decisions e The only reasonable way to minimize groupthink The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 11-8 Which of the following is a creative practice that mainly tries to redefine the problem? a Morphological analysis b Jamming c Object-oriented story telling d Cross-departmental information sessions or "demo days" e Production blocking The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 11-9 Which of the following statements about evaluation apprehension in team settings is FALSE? a Evaluation apprehension increases the individual's motivation to share his or her ideas b Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year c Evaluation apprehension is based on the individual's desire to create a favourable self-presentation and need for social esteem d Evaluation apprehension occurs when employees believe that other team members are silently evaluating them e Evaluation apprehension is most common when the meeting is attended by someone with higher status or expertise The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 11-10 A time constraint in meetings due to the procedural requirement that only one person may speak at a time called a evaluation apprehension b groupthink c selective attention d production blocking e group polarization The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 11-11 A person's reluctance to mention ideas that seem silly or peripheral in order to create a favourable self-image refers to a evaluation apprehension b groupthink c selective attention d production blocking e group polarization The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 11-12 Which of these is the tendency of highly cohesive groups to value consensus at the price of decision quality? a Production blocking b Groupthink c Evaluation apprehension d Group polarization e Escalation of commitment The question was not answered The correct answer is "b" (Coaching responses are only available for answered questions) 11-13 Which of these is not a symptom of groupthink? a Mindguarding b Self-censorship c Illusion of vulnerability d Rationalization e All of these are symptoms of groupthink The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 11-14 refers to the tendency of teams to make more extreme decisions than individuals working alone a Groupthink b Synergy c Selective attention d Escalation of commitment e Group polarization The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 11-15 All of these are brainstorming rules EXCEPT: a Say all ideas that come to mind, no matter how wild b Build on the ideas of others c Identify problems with other people's ideas as soon as they are presented d Provide as many ideas as possible e Speak freely The question was not answered The correct answer is "c" (Coaching responses are only available for answered questions) 11-16 Group polarization explains: a why some people are more creative than others b the tendency of teams of value consensus at the price of decision quality c why employees are reluctant to mention ideas to others that seem silly or peripheral d why individuals engage in escalation of commitment e Why teams tend to make more extreme decisions than individuals making the decision alone The question was not answered The correct answer is "e" (Coaching responses are only available for answered questions) 11-17 A structured team decision-making process of systematically pooling the collective knowledge of experts on a particular subject to make decisions, predict the future, or identify opposing views is called a brainstorming b nominal group technique c electronic brainstorming d Delphi technique e constructive controversy The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) 11-18 Nominal group technique has all of the following features EXCEPT: a Participants not meet face-to-face b Nominal group technique follows an individual, then team, then individual process c Nominal group technique discourages criticism or debate d After the problem is described, team members silently and independently write down as many solutions as possible e After ideas have been presented, participants silently and independently rank order or vote on each proposed solution The question was not answered The correct answer is "a" (Coaching responses are only available for answered questions) 11-19 Select the team decision making structure that best minimizes production blocking a Face-to-face meetings b Constructive controversy c Nominal group technique d Electronic brainstorming e Brainstorming The question was not answered The correct answer is "d" (Coaching responses are only available for answered questions) TRUE or FALSE 11-1 People are more creative when they initially spend time studying the problem of issue True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-2 Divergent thinking occurs when several people form a common mental model True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-3 Divergent thinking occurs during the preparation stage of the creative process model True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-4 According to the textbook, there is only weak evidence that "rightbrained" people are more creative than "left-brained" people True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-5 In spite of their ability to synthesize divergent information, most creative people have a relatively low analytic intelligence True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-6 Job security tends to have a favourable influence on creativity True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-7 Creative productivity increases when people engage in selfleadership True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-8 Jamming and morphological analysis are brainstorming activities True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-9 Morphological analysis is a more structured convergent thinking activity True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-10 Production blocking occurs when an employee decides not to mention an idea because it sounds silly or trivial True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-11 Groupthink can occur when the team leader is opinionated and the team lacks clear guidance from corporate policies or procedures True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-12 Constructive controversy occurs when team members debate their different perceptions about an issue in a way that maximizes socioemotional conflict True / False The question was not answered The correct answer is "False" (Coaching responses are only available for answered questions) 11-13 Brainstorming is based on the idea that quality increases with the number of ideas presented True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) 11-14 Electronic brainstorming significantly reduces the problem of evaluation apprehension True / False The question was not answered The correct answer is "True" (Coaching responses are only available for answered questions) ... peripheral d why individuals engage in escalation of commitment e Why teams tend to make more extreme decisions than individuals making the decision alone The question was not answered The correct answer... answered questions) 11-17 A structured team decision- making process of systematically pooling the collective knowledge of experts on a particular subject to make decisions, predict the future, or... follows an individual, then team, then individual process c Nominal group technique discourages criticism or debate d After the problem is described, team members silently and independently write