Phân tích chất học thuyết tạo động lực – liên hệ thực tiễn công ty quản lý Việt I INTRODUCTION II ANALYSIS OF THE NATURE OF THE TWO THEORY OF MOTIVATE WORKERS Maslow's theory of needs Herzberg's two-factor theory The relationship between theory of Maslow and Herzberg's theory III ACTUAL CONTACT AT COMPANY i Introduce about the company ii Some limitations in creating motivation in the company iii Analysis of motivation based on the theory IV MEASURES TO IMPROVE THE NEGATIVE IN COMPANY V CONCLUSION VI REFERENCE LIST 10 1.Organization Behaviour Slide, Associate Professor Dr Tran Van Binh 10 Organization Behaviour Slide, Associate Professor Dr Tran Van Binh .10 2.Website: http://www.dinhpsy.com/2011/11/thuyet-nhu-cau-cua-maslow.html 10 Website: http://www.dinhpsy.com/2011/11/thuyet-nhu-cau-cua-maslow.html 10 3.Website: http://tailieu.vn 10 Website: http://tailieu.vn 10 I INTRODUCTION Management of organizational behavior course is to help us explain the attitudes and behavior of individuals in organizations, groups and the entire organization of which we are a member During the Administration to study organizational behavior by Associate Professor Dr Tran Van Binh guide, I realize this is a required course for anyone who is working in an organization Through this course we can come up with measures to motivate employees in each enterprise It also helps managers understand the role and importance of the employees working in their company So that managers know the desire, the essential requirements that employees want their managers interested Compare what I have learned with the practice where I work - Management consulting JSC English, I have learned the limitations exist in creating incentives to promote the spirit ofemployees in the company And from here I boldly make suggestions for the board to improve this problem in the future II ANALYSIS OF THE NATURE OF THE TWO THEORY OF MOTIVATE WORKERS Maslow's theory of needs According to Maslow, people in major organizations demand action Satisfaction satisfies their needs and encourages them to take action At the same time the demand is satisfied and maximum satisfaction is the purpose of human action According to the review, the key needs to be motivated and the impact on the individual needs will change human behavior In other words, the leader or manager can control the behavior of employees using tools or measures to influence their needs or expectations makes them aggressive and harder to assigned work, more effort in every task Maslow's theory to explain and point out the specific needs of people, from the essential needs such as the need for: conditions for food, shelter and living conditions to the higher demand as: demand for the safety, needs to be respected All this needs to be arranged in the order arising from low to high in a pyramid structure Maslow’s need pyramid In this theory, Maslow made in ascending order of needs as follows • Physiological needs include necessities such as: food needs, housing, living • Safety Needs: the need for a risky environment, conducive to the development of each person • Belonging needs: Everyone is individual in society, so they are keen to be recognized by society This includes needs to be exposed and mingle with people in the group, have the opportunity to expand exchanges and contribute comments in joint activities • Estem needs: including the need to be affirmed, to be respected by the rest of the world, by the collective When respected, individuals are looking for ways to express themselves better • Self Actualization: This is the highest needs in Maslow's hierarchy of needs.Demand content including cognitive needs (learning, knowledge, research, needs accomplish his purpose by the ability of individuals) According to Maslow's needs above all is very important for everyone The low demand is the minimum needs of each person, a not satisfy these basic needs, it will not appear the higher demand Herzberg's two-factor theory Herzberg gave two groups of factors that affect the work of individuals in the enterprise is a group of factors that impact the maintenance and group work motivation factors • Group elements have the effect of maintaining the operation of the people, it is the supervision and working conditions, wages and private life is guaranteed, consistent policy The elements of working conditions, status, salary they enjoy, personal relationships and job stability to help maintain the operation of the people, without these factors will cause any employee satisfaction leads to bad results for the organization • A party is a group of factors that create dynamic effects, but because that is individuals in an organization will a better job, that's the challenge of jobs and growth, achievement and responsibility, developmentexpectations of the job The factors that motivated an individual to improve performance at work to get recognition of the organization They assigned responsibilities and that it makes sense and they have the opportunity to further development For any organization, the maintenance factor is always essential to maintain the work of the employees in the organization Besides motivation factor is an important factor to stimulate the efforts of staff Both of these factors combined will provide motivation for employees, to bring success for each organization The relationship between theory of Maslow and Herzberg's theory In the pyramid theory of needs Maslow and Herzberg's two-factor theory are referring to the common elements in order to promote capacity development in the work of the employee These two theories have a mutual relationship and complement each other, Maslow's theory of needs analysis and assessment of the needs of the human person, considered the needs of the people first, the individual needs help to organize social existence and development Meanwhile two-factor theory of Herzberg appreciated factor to maintain the operation of individuals in the organization Both theories refer to the demand and the need to create incentives for employees ACTUAL CONTACT AT COMPANY III i Introduce about the company • Company’s name: Viet Management Joint Stock Company • The abbreviated name: Viet Management • Address: No 52 Nguyen Chi Thanh Street – Đong Da District – Ha Noi City Main activities of the company are recruitment, consultants including recruit for senior personnel Viet Management Company was established in 2006 After six years of operation, the company has a solid position in the market The number of employees in the company consist 70 people, including 30 staffs who are permanent employees and 40 collaborators ii Some limitations in creating motivation in the company Viet Management Company is a company work in the field of training and recruitment However, the company still exist some limitations in creating motivated employees, including: • The salary and allowances of the employees not have the allowance for lunch and petrol while most employees are required to travel a lot due to the nature of work • The company does not provide specific regulations for remuneration, reward makes the employees in the company has no motivation to develop A number of employees in the company only work for all hours and the nature of the deal This makes the quality of the work is very low • Internal training for all staff is quite limited • The staffs who have worked long years can not be assigned to the new job which have the challenge and not give them the opportunity to represent and opportunity for promotion This issue makes the staff fell that they are not respected and not the management take care staff so this staffs not really work to the best of their ability that only work with remaining nature iii Analysis of motivation based on the theory • According to Maslow's theory, biological needs, including the need for food, accommodation and daily necessities today Due to the nature of work, all employees are looking forward to get the supporting of companies in the travel and lunch This is the most basic needs that are not satisfied will make employees in the company feel not treated, appreciated This directly impacts their psychological and adversely effect to work process • According to Maslow's theory of self-improvement needs, including needs desire to learn and be trained by the organization Viet Management despite work in the field of training, but the internal training is very limited Untrained staff and improve knowledge also makes them feel that they are not a member of the organization • According to Herzberg's two-factor theory, motivation factor has not been promoted within the company The company no reward regime, specific treatment and training so employees not have the motivation they strive and effort IV MEASURES TO IMPROVE THE NEGATIVE IN COMPANY Recognizing the importance of creating incentives for employees will help employees feel that they are interested in the key members of the company This will affect their behavior, including the present, efforts in the process Derived from the practices taking place in Vietnam and Management Company based on perception, I offer a number of solutions to improve the negative in the company: The company launched regulations reward and remuneration for each particular case For example: For those who work long years in the company, the company should have an annual salary increase In addition the company should create conditions for them to improve, try the new job to encourage them to strive to work • Further promote the training of professional staff, especially for new employees, focus on quality requirements and training and practice in order to meet the practical work • The company should provide clear regulations on compensation and through the entire staff know Besides salary increases are also specified to motivate employees to work hard • The company should consider adding allowances for employees who need to travel a lot Add to that an additional allowance for lunch on the salary of each employee V CONCLUSION Over the course of organization behavior by Associate Professor Dr Tran Van Binh teaching has helped me realize the importance of creating motivation for workers, and also help me to understand more about the needs, the desire of workers in general and employees in my company in particular I know the needs which need to ensure for employees firstly, when it needs to be assured what they will expect to receive from the company and the manager All these problems are specific and detailed explanation of the theory was given during the study I would like to thank the professors and lectures of him so much VI REFERENCE LIST Organization Behaviour Slide, Associate Professor Dr Tran Van Binh Website: http://www.dinhpsy.com/2011/11/thuyet-nhu-cau-cua-maslow.html Website: http://tailieu.vn 10 ... risky environment, conducive to the development of each person • Belonging needs: Everyone is individual in society, so they are keen to be recognized by society This includes needs to be exposed... strive and effort IV MEASURES TO IMPROVE THE NEGATIVE IN COMPANY Recognizing the importance of creating incentives for employees will help employees feel that they are interested in the key members... the needs which need to ensure for employees firstly, when it needs to be assured what they will expect to receive from the company and the manager All these problems are specific and detailed