Formulating busines strategy for Mobile Telecom infrastructure and technical services corporation in the period of 2013-2018

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Formulating busines strategy for Mobile Telecom infrastructure and technical services corporation in the period of 2013-2018

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Mục lục

  • COVER PAGE

  • COMMITMENT

  • CONFIRMATION

  • TABLE OF CONTENTS

  • LIST OF TABLES

  • LIST OF FIGURES

  • ABBREVIATIONS

  • INTRODUCTION

    • 1. Significance of the research

    • 2. Objectives

    • 3. Scope

    • 4. Research methodology

    • 5. Limitation

    • 6. Structure of the research

    • CHAPTER 1. THEORETICAL BASIS FOR BUSINESS STRATEGY FORMULATION

      • 1.1. Basic concepts of business strategy

      • 1.2. Type of strategies

      • 1.3. Strategic management process

      • 1.4. Contact canter and call center

      • CHAPTER 2. ANALYSIS OF BUSINESS SITTUATION AND BUSINESS STRATEGY OF MOBITECHS

        • 2.1. Overview on Mibitechs

        • 2.2. Analysis on external environment

        • 2.3. Internal environment analysis

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