Business English Lesson – Advanced Level's archive Email Do’s and Don’t's 1. Joan Lloyd, of Joan Lloyd & Associates, writes that email is a medium of communication for sheer convenience. uncompared undivided unequal unparalleled 2. However, she warns that it also carries many and even dangers in the office environment. deadfalls freefalls pitfalls pratfalls 3. Delivering a negative message is difficult, even when it is spoken face-to-face; is almost guaranteed when it's received by email. decisiveness defensiveness derisiveness discursiveness 4. What's worse, email can be printed and saved: both parties will often haul out their "documentation" to prove how the other party has them. decried missed reviled wronged 5. If you receive an email that you off, and your first reaction is to counterattack, don't; close it and wait 24 hours before you respond. checks fires seizes ticks 6. Because the tone and are missing, it is more important to use friendly language, descriptive adjectives and carefully chosen words. inflection intention reflection retraction 7. If you don't consider how it will sound on the other end and take steps to shape the delivery so the meaning is understood, you could be doing control later. communication courtesy damage passion 8. When I get a sloppy email, with poor punctuation, misspelled words or in lower case letters, it tells me the person just doesn't realize that what and how they write their credibility to others. denies exaggerates telegraphs underlines 9. Email feels private, but it's anything at all available but public 10. Write every email for your boss's eyes: it's a great way to keep you honest and sensitive. politically positively practically probably . Business English Lesson – Advanced Level's archive Email Do’s and Don’t's 1. Joan Lloyd, of Joan Lloyd & Associates,. email that you off, and your first reaction is to counterattack, don't; close it and wait 24 hours before you respond. checks fires seizes ticks 6. Because the tone and are missing,. descriptive adjectives and carefully chosen words. inflection intention reflection retraction 7. If you don't consider how it will sound on the other end and take steps to shape