[...]... John and Phil saw the value of coaching so differently First, three of the top four priorities that the leaders had for coaching retention, promotions, and diversity—were at the bottom of the list for the value the coaching produced In other Introduction to Coaching That CountsTM 5 words, leaders did not get what they expected from coaching This is not to say that coaching did not create value, because... how coaching also delivers value to the organization One conclusion made is that harnessing the power of coaching to the strategic requirements of the organization is required to drive value Failure to do so leaves a lot of value on the table The case is made for the strategic management of coaching initiatives, and this chapter looks ahead to how subsequent chapters illuminate critical aspects of this... Coaching That Counts is the ability to set monetary objectives for coaching and to document the monetary value that is delivered The evaluation strategy outlines how monetary value will be determined and how the effects of coaching to produce this value can be isolated from other potential influencing factors Factoring in the cost of the coaching initiative to the accumulated benefits allows the ROI to be... Merrill and Dianna Anderson’s book, Coaching That Counts, Harnessing the Power of Leadership Coaching to Deliver Strategic Value As I read through the draft, I realized we needed to travel even further into the realm of the strategic value of coaching and find more effective ways to increase its alignment to the business I also resonated with, as I am sure you will as well, the Leading With Insight model... make coaching successful John and Phil, both being pragmatic people, decided to conduct a study of coaching and let the data sway their decision about the future of coaching in their organization This study had two parts First, the senior partners of the firm would be interviewed to understand the value they expect from coaching If beauty is in the eye of the beholder, then value is in the eye of the. .. calculated The evaluation strategy will also look into the sources of the monetary value to show specifically how the business value is being produced As we learned from the story of the consulting company, value can be produced—and a positive ROI realized—but not produce the kind of Introduction to Coaching That CountsTM 9 value that leaders expect from coaching John may have been able to cite how... proven to deliver strategic value for individuals and their organizations In this section, we look below the surface of successful coaching engagements in order to understand the foundations of the coaching process and the underlying structure that supports the multitude of outcomes that coaching can deliver The Leading with Insight model demonstrates how the translation of personal insight into action... left scratching their heads about why they were being coached and what kind of value they were supposed to get out of coaching John pointed to the multitude of voices that supported coaching as evidence that coaching was a powerful developmental tool for building leadership Phil heard those voices and yet, as a key business leader, his inner voice was asking about the business value of the coaching experience... after most of the coaching had been completed with the leadership group, and therefore, had minimum influence on the management of the coaching initiative Conducting a needs assessment is another important aspect of setting the context for coaching John assumed that coaching was a part of the solution, but when coaching was introduced into the organization, he had little evidence to support that assumption... diversity 4 Coaching That Counts increasing the size and quality of the talent base of leadership The fourth top priority, improved teamwork, referred to the expectation that coaching would increase how well the principals and partners worked with their respective teams to address client issues Those expectations that were in the middle of the pack included team member and client satisfaction, quality of consulting . missing. That s when I was offered the opportunity to read the first draft of Merrill and Dianna Anderson’s book, Coaching That Counts, Harnessing the Power of Leadership Coaching to Deliver Strategic. http://books.elsevier.com/humanresources to see the full range of books available in the series. PR.qxd 11/24/04 9:47 PM Page iv Coaching That Counts Harnessing the Power of Leadership Coaching to Deliver Strategic Value Dianna. Praise for Coaching That Counts Coaching That Counts is filled with compelling insights on leadership coaching and how to manage this powerful development process to deliver strategic value. A