Tài liệu Building a VoiP Network with multimedia Communication server 5100 docx

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Tài liệu Building a VoiP Network with multimedia Communication server 5100 docx

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[...]... Protected) Along the same lines as an instant message, chat rooms have become very popular with online communities.The MCS 5100 provides users with an online chat system that can be used at anytime So at anytime users can start their own chats and invite others; they could join a chat already established, such as a help desk chat Also, chats can be private or public and can be password protected Message Screening... Professional Assistant Services An assistant console may be added to any user so that they can take, screen, and handle all calls for another party.This also allows the attendant to see who is on hold for the other party, use instant messaging, and move the calls accordingly Mobility The whole idea with the MCS 5100 is to be able to get what you need anywhere and anytime.This would mean you need to have... an application server; this statement may be very puzzling to people who thought it was just a PBX Nortel has stated that the MCS 5100 is not a PBX and not a VoIP PBX, but an application server that has the capability to transform enterprise communications It 3 383_NTRL _VoIP_ 01.qxd 4 7/31/06 3:09 PM Page 4 Chapter 1 • Getting Started with the MCS 5100 has the capability of your normal PBX and VoIP PBX,... endpoints such as those from Polycom has proven the potential of the MCS 5100 to expand outside the normal realm of a VoIP PBX.The system has the capability to move communication toward a single platform A group of components and applications that can all work on a single system provides users and administrators with a better experience than a dispersed system An example of this is a user who is on... system also provides a Web collaboration tool that allows users to not only make an audio or video call but also share or create documents in moments The MCS 5100 has addressed the issue of current security concerns about instant message usage within a network Now you can have instant messaging in a secure VoIP network to and from your IP phone or PC Client Being able to provide a secure instant messaging... off an application database, they have significant advantages over the same feature you would have on a normal POTS phone In later chapters we will cover how and why these are some of the most utilized services on the MCS 5100 Call Screening and Personalized Routes The ability to move calls and route them effectively is what this feature is all about Seeing who is calling and being able to send callers... a great feature of the MCS 5100; in collaboration with SIP-based user presence, this feature allows users to communicate in real time Knowing who is available, if they are talking on the phone, or away from their desk provides users with valuable information during the day.This allows users to make better use of their time and have better control of their day As stated earlier, the MCS 5100 is an application... These are covered in more detail in another chapter Application Tools The MCS 5100 provides the user with an array of application tools to use with an IP phone or the PC Client Whether you’re at your desk, on the road, or in the sky with the MCS 5100, you have ability to have full multimedia audio and videoconferences, as well as whiteboard, clipboard, and file exchanges using the PC Client Another application... 7/31/06 3:09 PM Page 5 Getting Started with the MCS 5100 • Chapter 1 NOTE The MCS 5100 platform runs on Solaris with an Oracle database It is recommended that the engineer in charge of the installation, configuration, and troubleshooting of the system be very familiar with these systems It does make working on the system much easier if you understand how the platform and database work Nortel was looking to... music Call Park and Pick Up This feature allows the user to put a call on hold and pick up the call at another IP phone or PC Client on the system.The user is given a token for the call that has been parked, and they use the token to retrieve the call A call may also be parked against another user on the system 9 383_NTRL _VoIP_ 01.qxd 10 7/31/06 3:09 PM Page 10 Chapter 1 • Getting Started with the MCS 5100 . 5:37 PM Page i 383_NTRL _VoIP_ FM.qxd 7/31/06 5:37 PM Page ii Larry Chaffin VoIP Networkwith Nortel’s® Multimedia Communication Server 5100 Building a 383_NTRL _VoIP_ FM.qxd. should always use reasonable care, including backup and other appropriate precautions, when working with computers, networks, data, and files. Syngress Media®,

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Mục lục

  • Building a VoIP Network with Nortel’s Multimedia Communication Server 5100

    • Contents

    • Foreword

    • Chapter 1: Getting Started with the MCS 5100

      • Introduction

      • What Is the MCS 5100?

      • Application Tools

      • Alliances

    • Chapter 2: MCS 5100 Architecture

      • Introduction

      • Component Overview

      • Network Topology

      • Call Flow

      • AudioCodes Gateways

    • Chapter 3: System Management Console

      • Introduction

      • Installing MCP Client

      • IPCM Device Maintenance

      • Troubleshooting Alarms

      • System Options

    • Chapter 4: Provisioning Client

      • Introduction

      • Administration

      • Domains

      • Devices

      • IPCM Clusters

      • Voice Mail

      • Services

      • Media Portal

      • System

    • Chapter 5: Ad Hoc and Meet Me Conferencing

      • Introduction

      • Ad Hoc Conferencing

      • Meet Me Conferencing

    • Chapter 6: Multimedia PC Client

      • Introduction

      • Installing PC Client

      • Logging On

      • Preferences

      • Make a Call and Video Call

      • Instant Messaging

      • Directory

      • Call Logs

      • Friends Online

      • Retrieve Parked Call IDs

      • Change My Status

      • Advanced User

      • Capture Logs

    • Chapter 7: Personal Agent

      • Introduction

      • Logging on to Personal Agent

      • Routes

      • Preferences

      • Directory

      • Click to Call

      • Web Client

    • Chapter 8: SIP Architecture

      • Introduction

      • Understanding SIP

      • SIP Functions and Features

      • SIP Architecture

      • Instant Messaging and SIMPLE

    • Appendix A: Regulatory Compliance

      • Introduction

      • SOX: Sarbanes-Oxley Act

      • GLBA: Gramm-Leach-Bliley Act

      • HIPAA: Health Insurance Portability and Accountability Act

      • CALEA: Communications Assistance for Law Enforcement Act

      • E911: Enhanced 911 and Related Regulations

      • EU and EU Member States’ eCommunications Regulations

    • Index

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