... continuously, total quality management (TQM) , competitive benchmarking, and worker autonomy by need of self-directed of work teams. However, in this thesis, the author will focus only on the TQM as ... are different kinds of manufacturing practices such as Just-In-Time method (JIT), Total Quality Management (TQM) , Formal Continuous Process Improvement, Competitive Benchmarking, and Self-directed ... statistical methods and quality management techniques was delivered to Japanese with the supports from Edward Deming and Dr Juran while the first book about Total Quality Control was written...