... What Operations and Supply Chain Managers Do Operations Function Evolution of Operations and Supply Chain Management Globalization and Competitiveness Operations Strategy and Organization ... Google, and others Numerous countries and companies 1-14 Evolution of Operations and Supply Chain Management (cont.) Supply chain management management of the flow o...
... Random inherent in a process depends on equipment and machinery, engineering, operator, and system of measurement natural occurrences Non-Random special causes identifiable and ... delays, lost luggage and luggage handling, waiting time at ticket counters and check-in, agent and flight attendant courtesy, accurate flight information, passenger cabin cleanliness an...
... products and processes by design teams Improves quality of early design decisions Involves suppliers Incorporates production process Uses a price-minus system Scheduling and management ... fasteners Design for push -and- snap assembly Copyright 2009 John Wiley & Sons, Inc 4-19 Final Design and Process Plans Final design Process plans detailed drawings and specifica...
... Excess capacity required to handle peaks in demand Planned for average demand Source: Adapted from R Chase, N Aquilano, and R Jacobs, Operations Management for Compensative Advantage (New York:McGraw-Hill, ... standards; testing expectations and perceptions of quality and rework possible may differ; customer to correct defects present when defects occur Capacity Excess capacity...
... communication and exchange of information among designers and suppliers Copyright 2009 John Wiley & Sons, Inc 6-38 A Technology Primer (cont.) Product Technology Product Product data data management management ... Process Technology Standard Standard for for exchange exchange of of product product model model data data (STEP) (STEP) Computer-aided Computer-aided design design...
... Capacity (cont.) Capacity increase depends on volume and certainty of anticipated demand strategic objectives costs of expansion and operation Best operating level % of capacity utilization ... Increase capacity Facilitate entry, exit, and placement of material, products, and people Incorporate safety and security measures Promote product and service quality ...
... diversity an outgrowth of laws and regulations government initiated and mandated contains goals and timetables designed to increase level of participation by women and minorities to attain parity ... nature, not mandated seeks to improve internal communications and interpersonal relationships, resolve conflict, and increase product quality, productivity, and efficiency 8-12 Di...
... & Sons, Inc 9-14 Project Control Time management Cost management Quality management Performance management Earned Value Analysis a standard procedure for numerically measuring a project’s ... project’s progress, forecasting its completion date and cost and measuring schedule and budget variation Communication Enterprise project management Copyright 2009 John Wi...
... Wiley & Sons, Inc 10-2 Supply Chains All facilities, functions, and activities associated with flow and transformation of goods and services from raw materials to customer, as well as the associated ... Supply chain activities that get raw materials and subassemblies into manufacturing operation ultimate goal is same as that of value chain Demand chain increase value for a...
... in demand Seasonal pattern an up -and- down repetitive movement in demand occurring periodically Copyright 2009 John Wiley & Sons, Inc 12-8 Demand Demand Forms of Forecast Movement Random movement ... Sons, Inc 12-7 Demand Behavior Trend a gradual, long-term up or down movement of demand Random variations movements in demand that not follow a pattern Cycle an up -and- down rep...
... 13-36 Reorder Point With Variable Demand R = dL + zσ d L where d = average daily demand L = lead time σd = the standard deviation of daily demand z = number of standard deviations corresponding to ... Dependent Demand for items used to produce final products Tires stored at a Goodyear plant are an example of a dependent demand item Independent Demand for items used by external cus...
... to meet demand are acquired and maintained over the time horizon of the plan Minor variations in demand are handled with overtime or under-time Managing demand Proactive demand management ... at a constant rate and using inventory to absorb fluctuations in demand Overtime and under-time Subcontracting Chase demand Hiring and firing workers to match demand Maintaining...