... the quality manager survey was administeredusing a modified Dillman survey method. Initially, partic-ipants received an introductory letter, information sum-mary, survey, and letters of support. ... workload; facility culture, coopera-tion, and structure; use of technology in implementation and maintenance; performance feedback; and facility'sprovision of information technology support. ... facilitate the routinized adoption of CPGs.Examples of such strategies include changing the workprocesses to incorporate the guidelines, introducingreminder systems that provide timely alerts about...