... activities,plans ,and performance through the press.Talk about sending a message about who matters and who doesn’t.On top of that,employees had no place to go with ideas or ques-tions.There were forms for ... Continental, it was a mean and lousy place towork .For years,different groups of employees had been pitted againstone another in the effort to drive down labor costs. Management s implicit communication ... individuals and how each is likelyto react toward the change.Who will gain or lose something Arethere blocs of individuals likely to mobilize against or in support of thechange effort?Leading...